The Penthouse Restaurant

De reviews over The Penthouse Restaurant van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. A

   Alvina

   Los Angeles4 recensies

   1.0

   4 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 2
   3. Bediening 2
   4. Sfeer 2

   it was horrible. Food was so basic but yet soooo expensive and tasteless. No one was approaching us for hours. Plates were drenched in water when they were thrown in front of us. Gratuity was calculated for 20% in the bill for services worth 0%. Front desk girl was rude and to our question if we can get a window seat, she gave us an attitude of the year and said NO when we paid for special event package with window sit. This package was misleading and absolutely not worthy. When I said that we paid for mothers day special she said so did everyone else. So rude
   

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2. J

   Jiles

   Los Angeles2 recensies

   5.0

   4 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   I went for my birthday & it was the best! Love the view & food. Definitely recommend!!
   

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3. A

   Aran vip

   San Diego24 recensies

   3.0

   4 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 3
   3. Bediening 2
   4. Sfeer 5

   We entered through the glass elevator, amazing views, which places you in the middle of the restaurant , it took a second to get our bearing where the check in was. Amazing reception from the staff and management when we entered to celebrate our 27th wedding anniversary, it was great to have a reservation. We received a table in the middle of the room away from the windows with spectacular views. It appeared walk ins were given the windows. The view is worth the price of admission. We ordered oysters and the oetite seafood tower. I would order the oysters and the shrimp again. They were the stars of the show. I ordered a wagyu filet and my wife ordered a prime bone in strip steak, we shared grilled vegetables and wine to accompany the steaks. The prime strip was not the level we were expecting. The wagyu filet cut like butter and was amazing! The wine arrived half way through us enjoying our steaks. Great wine! We ordered dessert and asked for their selection of whiskeys for an after dinner drink. We didn’t see our waitress again until she arrived with our bill.
   

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4. L

   Lucy

   Los Angeles12 recensies

   3.0

   5 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 5
   3. Bediening 2
   4. Sfeer 5

   Service for the weekend it was, was below average. Been here before and service was much better.
   

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5. T

   Tai

   Los Angeles1 recensie

   5.0

   Gegeten op 27 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The best. I love returning there every time! My fam loves it!
   

   The Penthouse RestaurantGereageerd op 7 mei 2025

   Dear Tai, That means so much to us—thank you! We're honored to be a spot you and your family enjoy coming back to time and again. Creating memorable experiences for our guests is exactly what we strive for, and hearing this truly makes our day. We can’t wait to welcome you back again soon—anything special you'd like us to prepare for your next visit? Best Regards, Jewel, Food & Beverage Manager
   

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6. C

   Catalina vip

   Los Angeles4 recensies

   2.0

   Gegeten op 27 april 2025

   1. Algeheel 2
   2. Eten 2
   3. Bediening 1
   4. Sfeer 4

   Staff is not very experienced as you would expect from this type of place! Unfortunately, we didn’t have a great experience at all.
   

   The Penthouse RestaurantReageerde 5 dagen geleden

   Dear Catalina, Thanks for your honest feedback. I’m really sorry to hear that your experience with us didn’t meet your expectations. We know how important it is to feel well taken care of, and I regret that we couldn't made you feel that way. Your comments help us do better, and I’d love the chance to make it up to you. If you're willing, please reach out to me and I’d appreciate the opportunity to speak with you personally. Best, Jewel, Food & Beverage Manager
   

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7. S

   Sneh

   Philadelphia1 recensie

   5.0

   Gegeten op 26 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Amazing all around. Will definitely be back again!
   

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8. L

   Laura vip

   Phoenix / Arizo3 recensies

   5.0

   Gegeten op 24 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Had a wonderful experience, beautiful table by the window overlooking the ocean. The Wagyu, filet mignon, served with mixed vegetables was superb! Loved the cocktails and wine. The GM came by with a complementary app, a very lovely touch 
   

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   The Penthouse RestaurantGereageerd op 27 april 2025

   Dear Laura, Thank you so much for sharing your experience! We're delighted you enjoyed the oceanfront view and that the Wagyu filet mignon hit the mark. It’s always our pleasure to add a little extra touch. Looking forward to welcoming you back soon! Warm regards, Jewel, Food & Beverage manager
   

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9. N

   Nora

   San Francisco13 recensies

   2.0

   Gegeten op 20 april 2025

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 4

   I had booked a 10:15 AM reservation and upon arrival was told the kitchen was closed until 10:30 AM and the prix fixe menu was the only thing available for $115 per person. Definitely was not what I had planned. The service was really slow and the food was just OK. I would not recommend this restaurant based on this experience.
   

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10. A

    Alexander

    Unspecified1 recensie

    1.0

    Gegeten op 6 april 2025

    1. Algeheel 1
    2. Eten 2
    3. Bediening 1
    4. Sfeer 2

    The first time I dined here it was good service , the next time the service was horrible waited 30 minutes for a server to attend us and she had a attitude . Didn’t even check up on us at least once after the food was delivered . We seen other tables get seated after us and got attended right after . I feel like the service plays a big role in our dining experience.
    

    The Penthouse RestaurantGereageerd op 8 april 2025

    Dear Alexander, Thank you for sharing your feedback, and I'm truly sorry to hear about your recent experience. I completely understand how frustrating it must have been to wait so long and receive less-than-expected service. We aim to offer consistent and attentive service, and it sounds like we fell short during your visit. I will be addressing your concerns with our team to ensure this doesn't happen again. Your experience is important to us, and we truly value your feedback. I hope you'll consider giving us another chance to provide you with the level of service you deserve on your next visit. Warm regards, Jewel, Food & Beverage Manager
    

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