The Penthouse Restaurant

Commentaires sur le restaurant The Penthouse Restaurant de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tai

   Los Angeles1 commentaire

   5.0

   Y est allé le 27 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The best. I love returning there every time! My fam loves it!
   

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2. S

   Sneh

   Philadelphie 1 commentaire

   5.0

   Y est allé le 26 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing all around. Will definitely be back again!
   

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3. L

   Laura VIP

   Phoenix 3 commentaires

   5.0

   Y est allé le 24 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a wonderful experience, beautiful table by the window overlooking the ocean. The Wagyu, filet mignon, served with mixed vegetables was superb! Loved the cocktails and wine. The GM came by with a complementary app, a very lovely touch 
   

   The Penthouse RestaurantA répondu le 27 avril 2025

   Dear Laura, Thank you so much for sharing your experience! We're delighted you enjoyed the oceanfront view and that the Wagyu filet mignon hit the mark. It’s always our pleasure to add a little extra touch. Looking forward to welcoming you back soon! Warm regards, Jewel, Food & Beverage manager
   

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4. N

   Nora

   San Francisco13 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 4

   I had booked a 10:15 AM reservation and upon arrival was told the kitchen was closed until 10:30 AM and the prix fixe menu was the only thing available for $115 per person. Definitely was not what I had planned. The service was really slow and the food was just OK. I would not recommend this restaurant based on this experience.
   

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5. A

   Alexander

   Unspecified1 commentaire

   1.0

   Y est allé le 6 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   The first time I dined here it was good service , the next time the service was horrible waited 30 minutes for a server to attend us and she had a attitude . Didn’t even check up on us at least once after the food was delivered . We seen other tables get seated after us and got attended right after . I feel like the service plays a big role in our dining experience.
   

   The Penthouse RestaurantA répondu le 8 avril 2025

   Dear Alexander, Thank you for sharing your feedback, and I'm truly sorry to hear about your recent experience. I completely understand how frustrating it must have been to wait so long and receive less-than-expected service. We aim to offer consistent and attentive service, and it sounds like we fell short during your visit. I will be addressing your concerns with our team to ensure this doesn't happen again. Your experience is important to us, and we truly value your feedback. I hope you'll consider giving us another chance to provide you with the level of service you deserve on your next visit. Warm regards, Jewel, Food & Beverage Manager
   

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6. C

   Calvin

   Seattle 1 commentaire

   2.0

   Y est allé le 6 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   We came here for my girlfriend's birthday. It was on our reservation and I mentioned it when we came in the restaurant. Our table wast ready at our reservation time, which was fine. We enjoyed the view. After we ordered, we were brought 3 settings for 4 people. The appetizers started coming out and one person wasn't able to eat. A coffee was also forgotten and we had to ask again. We came for the brunch and the food was mediocre. We finished our meal and left. No one mention anything about my girlfriend's birthday. We didn't expect food or dessert but I was expecting someone to at least wish her a happy birthday. I expected more from a restaurant like this. I won't be back
   

   The Penthouse RestaurantA répondu le 23 avril 2025

   Dear Calvin, Thank you for taking the time to share your experience with us. First and foremost, I’d like to sincerely apologize that your visit, especially one meant to celebrate your girlfriend’s birthday, fell short of expectations. We understand how important these moments are, and I’m truly sorry that we missed the opportunity to acknowledge her special day and I can assure you we take this feedback very seriously. I’m also sorry to hear that the brunch didn’t meet your expectations. We aim to create memorable experiences through both our food and service, and it’s clear we missed the mark during your visit. I would greatly appreciate the chance to speak with you directly so we can make this right and ensure this doesn’t happen again. Warm Regards, Jewel, Food & Beverage Manager
   

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7. F

   Frank VIP

   Las Vegas24 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wow, what a view. Best spot in Santa Monica. Great DJ playing good music, perfect vibe. They have a good winelist and the food was amazing. Service was more than perfect.
   

   The Penthouse RestaurantA répondu le 14 avril 2025

   Dear Frank, Thank you so much for the amazing feedback! We’re beyond happy to hear that you enjoyed your time with us. It sounds like you had a full experience, and we’re especially glad that our wine list, food, and service all stood out to you. "More than perfect" is the highest compliment we could hope for! Thanks again for spending your time with us—hope to see you back soon for another great evening in Santa Monica. All the best, Jewel, Food & Beverage Manager
   

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8. OT

   Client d'OpenTable VIP

   Comté d’Orange7 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Very hip with great views. A little loud for conversation but great place to be seen if that’s your thing.
   

   The Penthouse RestaurantA répondu le 23 mars 2025

   Dear Happy Guest, Thank you for sharing your feedback! We're thrilled you enjoyed the views and the vibe of the place. We understand it can get a bit lively at times—it's part of the energy that makes it so special. We hope to see you again soon, whether you're looking to take in the scene or just relax and enjoy the atmosphere! Best Regards, Jewel, Food & Beverage Manager
   

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9. A

   Alison VIP

   Comté d’Orange15 commentaires

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Such a gorgeous restaurant with sublime views of the Pacific! Our server was so sweet & the food was presented beautifully and so delish. Definitely a special occasion restaurant and a great place for after-dinner drinks. Top notch experience!!!
   

   The Penthouse RestaurantA répondu le 30 mars 2025

   Dear Alison, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the views, food, and service at The Penthouse. It's always our goal to create a memorable experience, and we're so glad we were able to do that for you. We agree, it’s the perfect spot for a special occasion or a nightcap after dinner. We can’t wait to welcome you back for another wonderful experience soon! Warm Regards, Jewel, Food & Beverage Manager
   

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10. N

    Neal VIP

    New York City40 commentaires

    5.0

    Y est allé le 19 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    I had the house chopped salad and the salmon. My friend had the Brussels sprouts… everything: 5 stars!!! Server Patty is fantastic.
    

    The Penthouse RestaurantA répondu le 22 mars 2025

    Dear Neal, Thank you so much for the glowing review! We’re so happy to hear you enjoyed your food! It’s also wonderful to know Patty provided fantastic service. We’re lucky to have her on our team, and I’ll be sure to pass along your kind words to her. We truly appreciate your feedback and can’t wait to welcome you and your friend back for another 5-star experience! Best Regards, Jewel, Food & Beverage manager
    

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