The Penthouse Restaurant

Bewertungen für The Penthouse Restaurant von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. J

   Jiles

   Los Angeles2 Bewertungen

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   I went for my birthday & it was the best! Love the view & food. Definitely recommend!!
   

   War diese Bewertung hilfreich?

2. A

   Aran VIP

   San Diego24 Bewertungen

   3.0

   Vor 2 Tagen besucht

   1. Gesamt 3
   2. Essen 3
   3. Service 2
   4. Ambiente 5

   We entered through the glass elevator, amazing views, which places you in the middle of the restaurant , it took a second to get our bearing where the check in was. Amazing reception from the staff and management when we entered to celebrate our 27th wedding anniversary, it was great to have a reservation. We received a table in the middle of the room away from the windows with spectacular views. It appeared walk ins were given the windows. The view is worth the price of admission. We ordered oysters and the oetite seafood tower. I would order the oysters and the shrimp again. They were the stars of the show. I ordered a wagyu filet and my wife ordered a prime bone in strip steak, we shared grilled vegetables and wine to accompany the steaks. The prime strip was not the level we were expecting. The wagyu filet cut like butter and was amazing! The wine arrived half way through us enjoying our steaks. Great wine! We ordered dessert and asked for their selection of whiskeys for an after dinner drink. We didn’t see our waitress again until she arrived with our bill.
   

   War diese Bewertung hilfreich?

3. L

   Lucy

   Los Angeles12 Bewertungen

   3.0

   Vor 3 Tagen besucht

   1. Gesamt 3
   2. Essen 5
   3. Service 2
   4. Ambiente 5

   Service for the weekend it was, was below average. Been here before and service was much better.
   

   War diese Bewertung hilfreich?

4. T

   Tai

   Los Angeles1 Bewertung

   5.0

   Besucht am 27. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   The best. I love returning there every time! My fam loves it!
   

   The Penthouse RestaurantVor 6 Tagen geantwortet

   Dear Tai, That means so much to us—thank you! We're honored to be a spot you and your family enjoy coming back to time and again. Creating memorable experiences for our guests is exactly what we strive for, and hearing this truly makes our day. We can’t wait to welcome you back again soon—anything special you'd like us to prepare for your next visit? Best Regards, Jewel, Food & Beverage Manager
   

   War diese Bewertung hilfreich?

5. C

   Catalina VIP

   Los Angeles4 Bewertungen

   2.0

   Besucht am 27. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 1
   4. Ambiente 4

   Staff is not very experienced as you would expect from this type of place! Unfortunately, we didn’t have a great experience at all.
   

   The Penthouse RestaurantVor 3 Tagen geantwortet

   Dear Catalina, Thanks for your honest feedback. I’m really sorry to hear that your experience with us didn’t meet your expectations. We know how important it is to feel well taken care of, and I regret that we couldn't made you feel that way. Your comments help us do better, and I’d love the chance to make it up to you. If you're willing, please reach out to me and I’d appreciate the opportunity to speak with you personally. Best, Jewel, Food & Beverage Manager
   

   War diese Bewertung hilfreich?

6. S

   Sneh

   Philadelphia1 Bewertung

   5.0

   Besucht am 26. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing all around. Will definitely be back again!
   

   War diese Bewertung hilfreich?

7. L

   Laura VIP

   Phoenix3 Bewertungen

   5.0

   Besucht am 24. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Had a wonderful experience, beautiful table by the window overlooking the ocean. The Wagyu, filet mignon, served with mixed vegetables was superb! Loved the cocktails and wine. The GM came by with a complementary app, a very lovely touch 
   

   • 

   The Penthouse RestaurantBeantwortet am 27. April 2025

   Dear Laura, Thank you so much for sharing your experience! We're delighted you enjoyed the oceanfront view and that the Wagyu filet mignon hit the mark. It’s always our pleasure to add a little extra touch. Looking forward to welcoming you back soon! Warm regards, Jewel, Food & Beverage manager
   

   War diese Bewertung hilfreich?

8. N

   Nora

   San Francisco13 Bewertungen

   2.0

   Besucht am 20. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 4

   I had booked a 10:15 AM reservation and upon arrival was told the kitchen was closed until 10:30 AM and the prix fixe menu was the only thing available for $115 per person. Definitely was not what I had planned. The service was really slow and the food was just OK. I would not recommend this restaurant based on this experience.
   

   War diese Bewertung hilfreich?

9. A

   Alexander

   Unspecified1 Bewertung

   1.0

   Besucht am 6. April 2025

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 2

   The first time I dined here it was good service , the next time the service was horrible waited 30 minutes for a server to attend us and she had a attitude . Didn’t even check up on us at least once after the food was delivered . We seen other tables get seated after us and got attended right after . I feel like the service plays a big role in our dining experience.
   

   The Penthouse RestaurantBeantwortet am 8. April 2025

   Dear Alexander, Thank you for sharing your feedback, and I'm truly sorry to hear about your recent experience. I completely understand how frustrating it must have been to wait so long and receive less-than-expected service. We aim to offer consistent and attentive service, and it sounds like we fell short during your visit. I will be addressing your concerns with our team to ensure this doesn't happen again. Your experience is important to us, and we truly value your feedback. I hope you'll consider giving us another chance to provide you with the level of service you deserve on your next visit. Warm regards, Jewel, Food & Beverage Manager
   

   War diese Bewertung hilfreich?

10. C

    Calvin

    Seattle1 Bewertung

    2.0

    Besucht am 6. April 2025

    1. Gesamt 2
    2. Essen 2
    3. Service 1
    4. Ambiente 4

    We came here for my girlfriend's birthday. It was on our reservation and I mentioned it when we came in the restaurant. Our table wast ready at our reservation time, which was fine. We enjoyed the view. After we ordered, we were brought 3 settings for 4 people. The appetizers started coming out and one person wasn't able to eat. A coffee was also forgotten and we had to ask again. We came for the brunch and the food was mediocre. We finished our meal and left. No one mention anything about my girlfriend's birthday. We didn't expect food or dessert but I was expecting someone to at least wish her a happy birthday. I expected more from a restaurant like this. I won't be back
    

    The Penthouse RestaurantBeantwortet am 23. April 2025

    Dear Calvin, Thank you for taking the time to share your experience with us. First and foremost, I’d like to sincerely apologize that your visit, especially one meant to celebrate your girlfriend’s birthday, fell short of expectations. We understand how important these moments are, and I’m truly sorry that we missed the opportunity to acknowledge her special day and I can assure you we take this feedback very seriously. I’m also sorry to hear that the brunch didn’t meet your expectations. We aim to create memorable experiences through both our food and service, and it’s clear we missed the mark during your visit. I would greatly appreciate the chance to speak with you directly so we can make this right and ensure this doesn’t happen again. Warm Regards, Jewel, Food & Beverage Manager
    

    War diese Bewertung hilfreich?