The Penthouse at Mastro's, Beverly Hills
Broccolline were undercooked, butter cake was too sweet. Other than that everything was excellent. ( Duck , salads, appetizers)
I brought my wife here for her birthday and a close friend also tagged along. As usual, the food and the experience along with the presentation and ambiance of everything was just perfect :) everyone’s favorite as usual will always be the buttercake! see you next time Mastro’s!!!
For paying nearly $400 for dinner for two people, this experience was very underwhelming. We got a secluded table in what felt like an extension of the bar even when there were plenty of tables in the main dining space. We were here celebrating our anniversary and typically they send butter cake for celebrations, this time we got chocolate cake that tasted stale. Overall, not a great experience.
Our server was wonderful - had great recommendations and was sweet and welcoming. Food was delicious as well.
Great service and loves how josh went above and beyond to exceed my expectations. Overall great experience.
Best service that I’ve had at this restaurant so far. The food was great , ambience was nice. They had live performers Saturday night . Thank you to William & briana for assisting us so well and giving us great recommendations. We will definitely be back again !!
Great expierence. Penthouse is level up and very intimate. Enjoyed
My experience was amazing. I had a date with my boyfriend for Valentine’s Day and we really enjoyed our dinner. The customer service was excellent and the food was delicious.
Enjoyed our Anniversary here. Loved the mellow live music they had.
We had a family birthday celebration at Mastro’s since it’s one of the birthday girls favorite restaurants for special occasions. You can’t beat the ambiance and service. David was outstanding as were the rest of the service team. The food is good but I have to say for the price I have eaten in better. Being from NY we have exceptional steakhouses. Cocktails are very pricey. The best part of the meal is the butter cake, outstanding!!!
Thank you for making my birthday so special! Cant wait to book again!
This place would make anyone feel like a VIP. That's how the entire staff treats you.
Had an absolutely great time! Allison, our server, was outstanding!
We will return
I went with my GF about six-eight times in 2019; sometimes she paid and sometimes I did. I'd say I dropped about 2K in here in 2019. My GF is a 'baller' and doesn't bat an eye at ordering a $50 glass of cab. Well I went in to celebrate my daughters 17th B-day and was the only one drinking out of a table of three people. My 75 year old mother was on medication and couldn't drink. Long story short on a night that wasn't very busy (Wednesday 1/29) I spent a little over $300 but felt like the server didn't think we were 'baller' enough and so she rarely ever checked on us. My glass of Oregon sparkling wine was empty for 20 minutes and she didn't notice until our food came out and then asked if I wanted another glass which I declined saying "I have precious cargo to drive." I'm in the wine business and two glasses of bubbles are well within my limit I was just turned off by feeling unimportant because on this visit I wasn't going to be dropping $400 for two people. It was very disappointing.
So we came here to see what true high end dining was like and for the most part the food was amazing minus a few things that kind of brought down the score. We got the prime rib chateau medium with a lobster tail, 12 oz filet medium, duck fat potatoes, wagyu meatballs, as well as the signature butter cake and I believe it was the chocolate sin cake. We also tried a few cocktails: the French kiss, the french open, strawberry bliss, and the YKK. So first up, the food. The free basket of bread they bring to the table is delicious. Theres a sort of soft rosemary bread, tasted great and went well with the tiny tomato soup they brought which was also delicious. Theres a crunchy thin parmesan bread which was like a fancy cheez-it. There was some olive loaf, and lastly our favorite was the jalapeno cheddar pretzel thing that was in there. The wagyu meatballs were very big, came with two, and it they were soft and went great with the crunchy parmesan bread (although it came with it's own bread as well). Then came the main course. The filet was perfect. Best steak ive ever had hands down. By contrast however the prime rib chateau was dry and super chewy. It took as long to eat one bite of this as it did to eat the entire filet. The lobster tail it came with was also burnt and the clarified butter tasted like water. The duck fat potatoes were amazing. Both desserts were tasty but deadly and we saved most of them for leftovers. Lastly, the drinks. The drinks were all great but the YKK could have used something sweet to offset the jalapeno flavor. It tasted like straight vodka with a jalapeno floating in it. The liquor they use is not cheap and it shows in the product you receive. Nothing was weak and it all went down smooth. Overall the things that were done right were great but the bad chateau and lobster knocks off a star for sure. The waiter was nice but a little awkward and inattentive. The cleaning staff was great. Would do this level of dining again but not here.
Service was excellent although we did feel a little rushed due to our 11pm reservation.
The waiter seemed to rush dinner and wasn’t as attentive as the other servers. Food was great though.
3rd floor Penthouse is the way to go. Different menu. Different vibe. Different ambience, made for the “ultimate” experience!!
Reservation was at 7:30, they didn't seat us until almost 8:30 after we went to hostess then Manager several times. They said they couldn't kick people out of their seats even though they had already paid the check. Additionally our waitress didn't bring out our drinks until the appetizers were already finished. She also gave us the wrong salad. Super sloppy, poor service and atmosphere was lacking. Won't go back to the Penthouse. Maybe they need to get their management aligned with the other Mastros.
Mastro’s revamped their penthouse level restaurant. The ambiance is way better, the menu is a bit different and more pricey. They took away the DJ and added live singers. They really classed up the penthouse level restaurant.
Onto the food. Our double cut 40 oz steak was over cooked and while they offered to redo it, they ran out of that cut of steak we had ordered and offered us 2 separate bone in rib eye steaks. They redid all the sides, but our steaks came way under cooked for medium rare. Come on Mastro’s...
Anyways, our waiter was awesome and very attentive. We were there for a birthday and enjoyed the new revamped space. Would try it again, but come on Mastro’s don’t fail us again.
Celebrated my mother’s birthday today
They put is in a crap table on a seen on the floor that was super wobbly :: then they made pass around the food instead of placing it in our table. Sorry we are not industry movie stars but we didn’t deserve to be hidden treated poorly
Highly recommended, food was so great as well as drinks.
Excellent service & polite staff
Great restaurant & great ambiance . Highly recommended for any occasion!
Anniversary- Waiter looked like Jon Snow (season 8) very attentive! Made experience very delightful!
Normally great. Service was a little slow. Duck fat potatoes not crispy. So undercooked. Wonderful music at piano
Loved it! Food was amazing!
Everything was above and beyond our expectations!
Wonderful experience. The food is absolutely amazing, you have to try this place!! Really good.
The best steak i've ever ate! Live music, cozy atmosphere, delicious food - all in one place. It was really the best choice for our special occasion.
We celebrated double birthday and we had great time. Food was great, ambiance fun, but one thing that irritated all of us were two things; the waitress was continuously adding champagne to our glasses before we even had a half of glass! We didn’t come for a marathon of drinking there, was just to have a nice and relaxing time. The other thing was that servers constantly were trying to remove our dishes even though some of us were still eating. One would expect from the restaurant priding themselves of the best of everything, to know the table etiquette - YOU DO NOT REMOVE THE PLATES UNTILL EVERYONE IS FINISHED! But then, we do not have professional waiters in most restaurants in California, can’t expect much of actors, and others filling their career gap. Too bad, this restaurant has a great potential, but service is downgrading it to lower level diner. A few doors down, the management can go and learn the service lesson from Spago
We came here for our 2 year anniversay. Had nice music and great vibe. The food was good. Loved the strawberry bliss.
Our server and all her team were great as well as the restaurant GM who came by to greet and check on us. I know the pricing will be equal to that area but $25-$40 for a cocktail or glass of wine is way too much. Food was priced as expected. Everything was delicious and the setting is nice. Also presentation of food was great
Amazing. Food was exceptional and service was amazing. Friendly yet professional. Would have liked to be informed of additional charges ie.. truffle butter not as condiments but as extra charge add one. We did not know that the item was a cost of additional $15 and did not even indulge as the ribeye was amazing on its own. Otherwise love the new menu and a friendly upbeat vibe from service rather than the stuffy old time additive of the past. Thank you!!
I’ve been coming every year for Christmas and through-out the year visit Mastro’s across the US and I was very disappointed on Christmas Day also my daughters birthday. The waitress dropped the center light into my martini and didn’t offer me a new one. We asked for bread and we didn’t get our bread until the meal came. I’m surprised she works at such a well known establishment. The food this year was also very poor. Not sure what was going on in the kitchen but I was not served the usual amazing food Mastro’s is known for. My daughters birthday will be spent elsewhere next year :(
My nephew and I headed over to the Penthouse at Mastro's BH for Christmas dinner. I've been to Mastro's in BH and Palm Desert many times, but have never dined in the Penthouse. A coworker recommended it. In my reservation, I requested a Hi-top table. We arrived early and hung out at the bar. The Penthouse is very nice, but small. There was a signer and piano player. They had amazing voices. However, we ended up being seated right next to the piano. It was too loud. Next, I brought my own wine...a very expensive 1999 Italian. The server/hostess seated us and disappeared. Came back 10 minutes later and asked if I would like the wine opened...I said yes and asked for it to be decanted. She started to open the bottle and then nervously ran off. Another waitress came over. I asked what happened and she said that she was probably having problems with the cork. Ok...well she just ran off with my $200 bottle of wine. She came back with a decanter filled with wine along with a silver tray with a cork broken in 2. No bottle. Didn't say a word...just walked away and never came back again. This is MASTRO'S....I'm thinking what the heck is going on here. Next, we sat at the table for about 20 minutes with glasses of water and no bread. Finally I see a guy walk by with a huge tray of bread baskets. They all went to the other side of the room. When the guy walked by 10 minutes later, I asked him if we could get bread. He told me that they were running behind and are backed up. They are baking more but they have to go through the 1st and 2nd floors before they can take care of the Penthouse. Again...WTF!
15 minutes later we did get bread. I ordered the 18 ounce bone-in fillet. Their signature steak. I ask why the menu only has a few of the sides. She said that they only have a handful of the sides for the Penthouse. WHAT! After I order the waitress comes back and tells me that they don't serve the 18 oz bone-in fillet in the Penthouse. Again WTF!