The Pembroke

Le recensioni di The Pembroke delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. A

   Ana

   New York1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We had an amazing day! The food was fantastic, the atmosphere was wonderful, and our server Erik from Burundi was outstanding. This place truly excels in décor, cuisine, and service!
   

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2. M

   Michael

   Londra1 recensione

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 5

   Our server was not very attentive. Asked for ketchup and few other things. All he did was bring the food and grab a check. There was no interaction in between. Still gave him 30% tip but should have gotten 5%.
   

   The PembrokeHa risposto 2 giorni fa

   Dear Michael, Thank you for your honest feedback—it’s truly appreciated. We're sorry to hear that the level of service you received didn’t meet expectations. Attentiveness and genuine hospitality are core to our values, and it's clear we fell short during your visit. While we're glad you enjoyed your meal enough to leave a generous tip, we completely understand your frustration and agree that great service should never be an afterthought. Your comments have been noted and will be shared with our team to ensure we do better moving forward. We hope you'll consider giving us another chance to provide the full experience you deserve. Warm Regards, The Pembroke Team
   

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3. J

   Jazmin

   Washington DC1 recensione

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I had an amazing dinner with my family. Everything was just great, the drinks, the food, the attention, the music, dessert!! We went home feeling super happy.
   

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4. C

   Carolyn VIP

   Atlanta6 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   During my stay at the Dupont Circle, Hotel I dined breakfast and lunch with family and friends and a business meeting. I got to meet pretty much everybody who works at the Pembroke! It was really delicious and thank you for your excellent service.
   

   The PembrokeHa risposto 2 giorni fa

   Dear Carolyn, Thank you so much for your kind words. We're thrilled to hear you dined with us multiple times during your stay at The Dupont Circle and that you had the chance to enjoy meals with both loved ones and colleagues. It means a lot that you found the food delicious and the service excellent. Our team at The Pembroke truly appreciates your support, and it was a pleasure having you with us. We hope to welcome you back again soon! Warm Regards, The Pembroke Team
   

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5. K

   Karen VIP

   Londra22 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Absolutely delicious food and wine options. The service was fantastic. Would recommend!
   

   The PembrokeHa risposto 2 giorni fa

   Dear Karen, Thank you for the lovely review. We're so glad you enjoyed the food, wine selection, and service—it’s always rewarding to hear when guests have a great experience. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Warm Regards, The Pembroke Team
   

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6. R

   Rachel

   Washington DC1 recensione

   5.0

   Visitato il giorno 30 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Server was wonderful!! We had a baby with us and he was so sweet with him. Thank you for a lovely meal.
   

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7. J

   Jimmy VIP

   Washington DC4 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing experience. It is refreshing! Thank you!
   

   The PembrokeRisposta inviata il giorno 3 maggio 2025

   Dear Jimmy, Thank you so much for the wonderful words! We are glad to hear that you enjoyed your experience with us and hope to see you again soon for another amazing dinner! Warm Regards, The Pembroke Team
   

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8. A

   Ann VIP

   Washington DC4 recensioni

   3.0

   Visitato il giorno 27 aprile 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 4

   A lovely restaurant, with good, overpriced food and a nice ambience. However, our service was poor; the appetizer arrived after the entree, bread arrived midway through dinner and we waited 15 minutes a drink on a very quiet night with few patrons.
   

   The PembrokeRisposta inviata il giorno 3 maggio 2025

   Dear Ann, Thank you so much for taking the time to share your experience with us. We're truly glad to hear that you enjoyed the ambience and the quality of the food, though we're very sorry that the service fell short of your expectations. Your feedback is incredibly important, and we’re taking it to heart—we understand how the timing of your meal impacted your evening, especially on a quiet night when service should be at its best. Please know we’re addressing these issues with our team to ensure a more seamless experience for our guests in the future. We hope you’ll consider giving us another chance to provide the warm, attentive service that should always accompany a good meal. Sincerely, The Pembroke Team
   

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9. S

   Steve VIP

   Washington DC2 recensioni

   5.0

   Visitato il giorno 27 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Had a great brunch! The food was delicious and the service (thank you Artie and Gio) was top notch. We’ll definitely be back.
   

   The PembrokeRisposta inviata il giorno 27 aprile 2025

   Dear Steve, Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed your brunch and that Artie and Gio helped make it such a great experience. We can’t wait to welcome you back for another delicious visit soon! Warm Regards, The Pembroke Team
   

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10. A

    Anthony VIP

    Washington DC14 recensioni

    3.0

    Visitato il giorno 27 aprile 2025

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 5
    4. Atmosfera 4

    It was overall good. I wish they would mention on the menu the type of bread they use on the burger since brioche is just butter with flour.
    

    The PembrokeRisposta inviata il giorno 27 aprile 2025

    Dear Anthony, Thank you for sharing your feedback with us! We're glad to hear you had an overall good experience. We appreciate your suggestion about noting the type of bread on the menu — it's helpful comments like yours that help us continue to improve. We hope to have the chance to welcome you back again soon! Warm Regards, The Pembroke Team
    

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