The Pembroke

The Pembroke 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Michael

   Unspecified1則評論

   3.0

   在今天用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 1
   4. 氛圍 5

   Our server was not very attentive. Asked for ketchup and few other things. All he did was bring the food and grab a check. There was no interaction in between. Still gave him 30% tip but should have gotten 5%.
   

   The Pembroke已在今天回覆

   Dear Michael, Thank you for your honest feedback—it’s truly appreciated. We're sorry to hear that the level of service you received didn’t meet expectations. Attentiveness and genuine hospitality are core to our values, and it's clear we fell short during your visit. While we're glad you enjoyed your meal enough to leave a generous tip, we completely understand your frustration and agree that great service should never be an afterthought. Your comments have been noted and will be shared with our team to ensure we do better moving forward. We hope you'll consider giving us another chance to provide the full experience you deserve. Warm Regards, The Pembroke Team
   

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2. C

   Carolyn VIP

   亞特蘭大6則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   During my stay at the Dupont Circle, Hotel I dined breakfast and lunch with family and friends and a business meeting. I got to meet pretty much everybody who works at the Pembroke! It was really delicious and thank you for your excellent service.
   

   The Pembroke已在今天回覆

   Dear Carolyn, Thank you so much for your kind words. We're thrilled to hear you dined with us multiple times during your stay at The Dupont Circle and that you had the chance to enjoy meals with both loved ones and colleagues. It means a lot that you found the food delicious and the service excellent. Our team at The Pembroke truly appreciates your support, and it was a pleasure having you with us. We hope to welcome you back again soon! Warm Regards, The Pembroke Team
   

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3. K

   Karen VIP

   London22則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Absolutely delicious food and wine options. The service was fantastic. Would recommend!
   

   The Pembroke已在今天回覆

   Dear Karen, Thank you for the lovely review. We're so glad you enjoyed the food, wine selection, and service—it’s always rewarding to hear when guests have a great experience. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Warm Regards, The Pembroke Team
   

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4. R

   Rachel

   Washington DC1則評論

   5.0

   在2025年4月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Server was wonderful!! We had a baby with us and he was so sweet with him. Thank you for a lovely meal.
   

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5. J

   Jimmy VIP

   Washington DC4則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing experience. It is refreshing! Thank you!
   

   The Pembroke已在7天前回覆

   Dear Jimmy, Thank you so much for the wonderful words! We are glad to hear that you enjoyed your experience with us and hope to see you again soon for another amazing dinner! Warm Regards, The Pembroke Team
   

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6. A

   Ann VIP

   Washington DC4則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 1
   4. 氛圍 4

   A lovely restaurant, with good, overpriced food and a nice ambience. However, our service was poor; the appetizer arrived after the entree, bread arrived midway through dinner and we waited 15 minutes a drink on a very quiet night with few patrons.
   

   The Pembroke已在7天前回覆

   Dear Ann, Thank you so much for taking the time to share your experience with us. We're truly glad to hear that you enjoyed the ambience and the quality of the food, though we're very sorry that the service fell short of your expectations. Your feedback is incredibly important, and we’re taking it to heart—we understand how the timing of your meal impacted your evening, especially on a quiet night when service should be at its best. Please know we’re addressing these issues with our team to ensure a more seamless experience for our guests in the future. We hope you’ll consider giving us another chance to provide the warm, attentive service that should always accompany a good meal. Sincerely, The Pembroke Team
   

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7. S

   Steve VIP

   Washington DC2則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a great brunch! The food was delicious and the service (thank you Artie and Gio) was top notch. We’ll definitely be back.
   

   The Pembroke已於2025年4月27日​回覆

   Dear Steve, Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed your brunch and that Artie and Gio helped make it such a great experience. We can’t wait to welcome you back for another delicious visit soon! Warm Regards, The Pembroke Team
   

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8. A

   Anthony VIP

   Washington DC14則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   It was overall good. I wish they would mention on the menu the type of bread they use on the burger since brioche is just butter with flour.
   

   The Pembroke已於2025年4月27日​回覆

   Dear Anthony, Thank you for sharing your feedback with us! We're glad to hear you had an overall good experience. We appreciate your suggestion about noting the type of bread on the menu — it's helpful comments like yours that help us continue to improve. We hope to have the chance to welcome you back again soon! Warm Regards, The Pembroke Team
   

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9. N

   Najah

   Richmond2則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Lovely experience for a brunch! Great service and price for amount of food. Food was good as well.
   

   The Pembroke已於2025年4月27日​回覆

   Dear Najah, Thank you for the lovely review! We're so happy to hear you enjoyed your brunch with us — from the service to the food and value. We look forward to welcoming you back for another great experience soon! Warm Regards, The Pembroke Team
   

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10. K

    Kristopher VIP

    Minneapolis7則評論

    5.0

    在2025年4月24日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Wonderful selection of tasty dishes. Terrific service. Fun atmosphere. Great venue for business dinners, team events, and date nights.
    

    The Pembroke已於2025年4月27日​回覆

    Dear Kristopher, Thank you for the fantastic review! We're so glad you enjoyed the food, service, and atmosphere. It’s wonderful to hear you’d recommend us for everything from business dinners to date nights — we look forward to hosting you again soon! Warm Regards, The Pembroke Team
    

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