Our first indoor dining in Los Gatos foe a year. Good food and service.

Their space heaters are set too low typically. I was cold the entire time. Food is always good but not excellent.

I cannot say good enough things about this place. Everyone was quick to help from the hostess to the wait staff, they were especially quick to get the heaters on (thank you!). The food was incredible; I’ve had some disappointing filets before but theirs is truly incredible, the salmon was delicious as well. I can’t wait to dine there again!

The food was incredibly delicious and the service was wonderful. I love coming here and love everything on the menu. Great place for a date.

The outdoor dining area was really awesome.
Delicious dinner and nice waiters.

The food and service was excellent. Perfect ambiance.

Nice job of outdoor serving. The Sea Bass and the Mahi Mahi were excellent. Sad to see they have eliminated many of our favorite menu items.

Great patio seating and exceptional service. Dishes were expected for the price point and the wine list had enough to make it a nice business meal. Great waiters !

Loved the outdoor patio dining! Lovely atmosphere, well spaced and enjoyable.

Great to have a quality dining experience on their patio. Feels like normal life again!

Lovely dinner with my daughter! Thank you. We will definitely be back again. I highly recommend the burger and the filet.

We celebrated a birthday. The food, service and outdoor seating with the heaters perfect! Our special place to go! My Mom loved The Palms!

I loved getting out! The patio was cozy and warm. Loved it!!

This restaurant has such charm and character - such a beautiful and happening place too

Table was ready on time for our reservation, food was delicious, the Manhattan and Dirty Gin Martini were tasty and service was outstanding!

Lovely ambience. The food was OK. I was recommended by the server to have the fish which was highly overcooked and overpriced however everybody else who had much lighter dishes enjoyed their meal. Our server however showed up 30 seconds after we sat down and asked for our order immediately. I understand there is a 90 minute maximum seating however she was trying to shove us out before we even sat down and it was extremely awkward. She did not have a knack for hospitality and customer service. We will come back just hopefully not be seated in her section!

All the dishes we tried were fantastic! Service impeccable! Feel very fortunate to be able to dine out during COVID restrictions! Lots of heaters, fast service and delightful staff! We will definitely be back!

This is a great location during the pandemic. No tent. Tables spaced 6 feet apart and away from the sidewalk (well, most of the tables). Pandemic aside, the location is very nice - as it always has been regardless of which restaurant is here. The surprise was the food was very good. We enjoyed our dinner here.

Great food, great service. And a safe and comfortable outdoor environment. Definitely going back.

Excellent customer service and excellent food! Try it. You will not be disappointed!

The staff did not give older folks a working heat lamp, instead they left it with empty tables even when everyone asked them to move them

The hostesses at this fairly upscale restaurant are a bunch of 18-yr old high school girls that truly don’t know what they’re doing. You need a professional host at a restaurant of this caliber.

The rest was excellent though.

I was very happy all around - great service especially. Thanks Palms - will be back!

The Palms offers the best outdoor ambiance of any restaurant in Santa Clara county. Waiters are courteous, friendly, attentive and treat customers respectfully. The menu may not be super extensive, but what they offer is well prepared and very tasteful.

We had a dinner reservation, and they seated us in a dark, windy spot with a broken outdoor heater. The hostess was not accommodating when we asked to be moved to a different open table. Instead she said those were reserved and tables were assigned by their computer system. We were left at the cold table for 40 minutes while the manager worked to get us seated in a better location. The food was good and the server was very helpful, but the hostess staff was a mess.

Actually quite good lobster bisque. Everything from steak to fish was pretty good. Waiting for the full menu to come back before full review. Like it so far.

Great ambiance

Great food and service, will definitely be going back!

Always love it here, the ambiance, food, service, everything!

Great food, Delicious

Nice place but, went for special occasion (birthday). Even though I noted it on the reservation, we weren't asked and treated as usual.

The food was average. Scallops and risotto was fine though the scallops were a little overcooked. Seabass was good but noodles was drenched in the sauce makon it feel like a soup.

For the price i would have wanted a better experience. Other parties seemed to enjoy themselves. However I felt unattended to.

The atmosphere was good but not great. The food was good but not great. The service was good not great. Overall it was an above average dining experience but probably would not go out of my way to dine there again. The do have proper measures in place for Covid so that was great!

This was my first time at The Palms, and we went because there were vegan options on the menu. The food was excellent. I had the tofu udon noodle dish and loved it. We ate outdoors on the patio. The service was fantastic. We will definitely be back.

loved it! everything was clean and well spaced and food was delish! I had the Ahi tuna poke bowl and would get it again

GREAT food and service. what is really great is all the servers help out, you don't need to wait until a server has time to serve you. they all make you feel like family. Tony always takes time to say help and check up on your experience.

I typically don’t do reviews but felt the need to for this one. This was one of the most disappointing and overpriced meals I’ve ever had in my life. I wish had stayed home and cooked.

Great food and great service! Would totally come here again!

Great service food and outdoor experience staff are all great, they all help each other so the service is outstanding

Beautiful patio!

My girlfriend and I had an awesome time. Food was just perfect and service was great. We made some changes to the menu and they had no problem changing it for us. We were in a corner intentionally so we could hear eachother but if you’re closer to people, noise still wouldnt be a problem (with social distancing nowadays). Garden area was real pretty at night with the lights on. It was just great, even with the higher prices we will be going back many more times.