The Palms

4.5
563 Reviews
$31 to $50
Pacific Rim
Enjoy Pacific Rim cuisine in our beautiful dining room or specialty cocktails at the bar. Spacious indoor and outdoor private event spaces are available for any size group.



Located in the historic Coggeshall Mansion in Downtown Los Gatos, The Palms truly is an unrivaled sensory experience. Our Victorian Queen Anne building was constructed in 1891 and has housed a restaurant for more than thirty years.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 563 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.6
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
OpenTable Diner
San Francisco
1 review
Dined 7 hours ago
Overall1food1service1ambience1

Super slow service and 1 hour after ordering they told me they ran out of food!! Never ever going back!

L
Luvfood
San Francisco
31 reviews
Dined 2 days ago
Overall3food3service2ambience3

All was good, and I was happy to be back dining in Los Gatos over a year. It was nice to sit outside, and it left safe. The food was ok, but have to share that our server was wearing a dirty "Palms" t-shirt with stains, etc. When he first approached the table I thought it was a mistake and he was just a random guy who walking in from Santa Cruz Ave. Really? A dirty t-shirt, that had holes. Not a good representative of the restaurant.

BH
vipBrickHouse1
San Francisco
36 reviews
Dined 6 days ago
Overall5food5service5ambience5

The food was amazing. The lobster bisque is so rich and creamy. For my entree I got the Macadamia nut crusted Mahi Mahi with wasabi mashed potatoes and tropical fruit salsa. The fish melted in my mouth. My husband and I shared the key lime pie for dessert. It was a great finish to a wonderful meal.

L
Linda
San Francisco
3 reviews
Dined on April 8, 2021
Overall4food4service4ambience4

It was very nice. I like the outside set up. And I really like the round tables when you are trying to visit with friends!

C
Cheryl
San Francisco
1 review
Dined on April 5, 2021
Overall5food5service5ambience5

Great service, drinks , apps and mains. Waiter was awesome!!

OT
OpenTable Diner
San Francisco
1 review
Dined on April 4, 2021
Overall5food4service4ambience5

Lovely Easter lunch. Eating outside felt safe. Portions were small but very tasty.

TG
vipTopGradeMeat
San Francisco
23 reviews
Dined on April 4, 2021
Overall5food4service4ambience4

It was a beautiful Easter Sunday Brunch! I ordered the chicken pasta, it was good, however, I probably should have ordered a seafood dish, that will happen when I return! I also ordered the pear and beets salad , that was perfect. The best part of our entire meal was the Hula Pie!!! That was absolutely delicious!!!!

M
karenM
Sydney
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

will be coming back again and again thats for sure

A
Aloha
San Francisco
30 reviews
Dined on April 3, 2021
Overall3food4service3ambience3

Although our reservation was supposed to be inside, when we arrived, we were placed outside. We were able to adjust but it was not an easy check in experience. The food was quite good but service was not the best. One entree was delivered 5-10 minutes after the first. The staff did make up for it with a nice birthday dessert on the house.

OT
OpenTable Diner
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

It was a casual last minute early evening date. The service was fast and the drinks were good. 👍

G
Greg3
San Francisco
1 review
Dined on March 31, 2021
Overall4food4service3ambience4

Not outstanding, but well worth going. We'll be back.

J
John
1 review
Dined on March 30, 2021
Overall5food4service5ambience5

A very nice evening at The Palms. The service was great, staff and guests observed good protective measures, and the food was tasty!

j
judyg
San Francisco
5 reviews
Dined on March 27, 2021
Overall3food3service4ambience4

I believe due to to the amazing weather, we had to wait 30 minutes for our reservation. Once we sat down our waitress was on it and very good! Bus people were also working very hard helping each other. It was a bit chaotic to say the least because they were so busy! But the wait staff were amazing!

M
vipMikey
San Francisco
4 reviews
Dined on March 27, 2021
Overall5food5service4ambience5

we keep returning here! Love the food and outdoor dining. mjy

OT
OpenTable Diner
San Francisco
2 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Outstanding love that place

G
Gloria
1 review
Dined on March 25, 2021
Overall5food5service5ambience5

Great outdoor seating. Heaters were at each table. Service was great and fast! Great for both a date night and family night.

SB
SBoss
1 review
Dined on March 24, 2021
Overall5food5service5ambience5

We love The Palms, and it has been our go-to place for special events during the pandemic. They have wonderful outside dining, and the service and food have been excellent the four times we've been in the past 12 months. Five stars.

SP
SandieP
San Francisco
9 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

Short menu but all items were prepared with care and great flavor. Portions are generous. Be back soon.

C
vipChele
San Francisco
55 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

I'm a regular. One of my favorites on the menu is the Poke dish. It comes with mango, avocado, and edamame. Healthy and great tasting.

B
Bonnie
San Francisco
12 reviews
Dined on March 22, 2021
Overall4food5service1ambience5

Calamari appetizer was pathetic. Little fish, mostly breaded coating.
However the main courses were fabulous. I had Seabass and husband had Mahi Mahi. Husband would have preferred rice instead of mashed potatoes but fish very tasty.
Service was awful, which I usually don't pay attn to when checking reviews but this seems to be an ongoing problem at the Palms.

TR
TedR
San Francisco
1 review
Dined on March 21, 2021
Overall5food4service5ambience3

The "Pacific Rim" menu was interesting and delicious. The table server was excellent, and personable. Enjoyed the dinner. I do think the interior can use a bit of a upgrade--not much change since the Chart House.

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on March 21, 2021
Overall1food3service1ambience3

Waiter and service horrible...they allow dogs and there was a 100lbs dog that kept barking all night

LS
LastSamurai
San Francisco
12 reviews
Dined on March 20, 2021
Overall5food4service5ambience4

Good to eat inside and be served. Noise was very high, difficult at times to carry on a conversation without having to raise voice to be heard. Service was excellent, however we had specified we were celebrating a birthday but no mention of birthday.

TC
TaraC
Hawaii
2 reviews
Dined on March 20, 2021
Overall2food2service2ambience3

We were really excited to give The Palms a try as we were finally going to dine out during Covid in celebration of my daughter’s birthday. Arrived and were seated rather quickly. But from there things took a bit of a turn. Once seated we sat almost 15 minutes without acknowledgement from anyone as approximately 10 wait staff stood around the bar and chatted about their plans for that Saturday evening. Finally someone came over took our orders.
My daughter ordered the filet, minus the mushrooms, but medium rare. The steak was completely raw and inedible in the center. We couldn’t get anyone to acknowledge our table once food was delivered to send it back for a bit more heat.
In addition, my other daughter ordered the kids pasta with butter and cheese. The noodles were cold and rubbery also inedible. So basically the four of us enjoyed my salad and my husbands appetizer.
No one came back to check on us again after the plates were dropped or to see if anything else was needed.
Finally got someone to bring us a box and the bill. Would not return. Looks like it could be a great little spot, our meal was high disappointing!

AK
vipAnnK
San Francisco
10 reviews
Dined on March 20, 2021
Overall2food1service3ambience2

Unfortunately it felt grimy and the food was just not good.

LD
LittulDove
San Francisco
13 reviews
Dined on March 19, 2021
Overall4food3service3ambience4

All was good, service a tad slow, but they were busy. Pricing was confusing, but over all everyone liked their meal. Nothing over the top about it as far as creative ingredients or preparations, but everything was cooked properly, was tasty and generous portions. Really cool old Victorian building.

CC
vipCaliCrew
San Francisco
11 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

We love the Palms, especially for special occasions. Food is always good, service is great and the ambiance is perfect. Highly recommend!

GI
vipGINA
Hawaii
10 reviews
Dined on March 17, 2021
Overall3food3service3ambience3

Everything was good. I would probably eat there if I was in the neighborhood. The menu is simple but they look like they are known for their liquor and atmosphere.

W
Westwind96
San Francisco
12 reviews
Dined on March 17, 2021
Overall4food3service5ambience3

I want to like this place more than I ever do. Love the location, service is always very good, but the food is hit or miss. On this trip, I had the Chilean Sea Bass and it was very fishy, indicating it wasn't fresh. Appetizers (Calamari and Edamame) were fine. Pricing was good, given that some establishments have jacked up prices due to COVID. Service was fantastic. Will still be back despite the misses on the food, as I like the location and sitting outside when it's warm is one of the best places in LG.

G
vipGlenn
San Francisco
28 reviews
Dined on March 16, 2021
Overall5food5service5ambience3

Our experience as first time diners at the Palms was escellent food, presentation, and service. Ate inside which was a little noisy but manageable.

VS
vipValleyScout
San Francisco
13 reviews
Dined on March 14, 2021
Overall4food3service4ambience5

Location, location, location. And ambiance. Sprawling Victorian mansion and patio in the heart of downtown shopping -- that's what you're paying for. Food is adequate. Wine, beer selection very good. Service is as expected for the class of restaurant that it is.

AR
AR19
Minneapolis
3 reviews
Dined on March 13, 2021
Overall3food2service2ambience4

Great atmosphere. Lots of outdoor seating and plenty of space to spread out. Food was mediocre and service was poor.

LF
LoveFood
San Francisco
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

I got the coconut prawn appetizer, scallops, and a mojito...all of which were wonderful! I would definitely recommend!

KC
vipKevinC
San Francisco
5 reviews
Dined on March 13, 2021
Overall4food5service3ambience4

Food was quite good but the server was inattentive and distracted.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on March 13, 2021
Overall4food4service4ambience4

We sat outside under warm heaters and enjoyed delicious margaritas, rich lobster bisque and a couple appetizers. It was a pleasant experience on a chilly evening. We appreciated the heaters provided to make outdoor dining on a cool night pleasant. Our waiter was super attentive! I enjoyed the outdoor garden dining...it has a tropical vibe.

RG
vipRG2014
San Francisco
25 reviews
Dined on March 9, 2021
Overall4food4service4ambience4

My first visit and I'll be back. We were able to sit inside.

J
Joelandjennwithbriananet
1 review
Dined on March 6, 2021
Overall3food4service4ambience3

I received my food and was almost done before the other two people in my party received their plates. The servers didn’t know which table was which. Very frustrating to waitress too.
Heat lamps needed to be positioned differently or they needed more. This location is strictly outdoor dining.
Definitely will not be back there anytime soon.

OT
OpenTable Diner
San Francisco
1 review
Dined on March 6, 2021
Overall5food5service5ambience4

Our first indoor dining in Los Gatos foe a year. Good food and service.

SS
SerenaS
San Francisco
2 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Food was amazing as well as service. Setting pretty as well. Would definitely go again!

s
spagirl
San Francisco
1 review
Dined on March 6, 2021
Overall4food4service5ambience4

First time dining here. I really enjoyed the setting and the variety of food and drink options. Definitely recccomemd the coconut shrimp and lobster bisque! It was a birthday so treated ourselves to the hula pie and wow that was so good as well! The service was very attentive, everyone worked in tandem to support a very timely and pleasant dining experience.

FAQs

You can order delivery directly from The Palms using the Order Online button. The Palms also offers delivery in partnership with Uber Eats. The Palms also offers takeout which you can order by calling the restaurant at (408) 402-3811.

The Palms is rated 4.5 stars by 563 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.