The Palms

4.3
816 Reviews
$31 to $50
Pacific Rim
Enjoy Pacific Rim cuisine in our beautiful dining room or specialty cocktails at the bar. Spacious indoor and outdoor private event spaces are available for any size group.



Located in the historic Coggeshall Mansion in Downtown Los Gatos, The Palms truly is an unrivaled sensory experience. Our Victorian Queen Anne building was constructed in 1891 and has housed a restaurant for more than thirty years.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 816 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
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S
Sierra
San Francisco
3 reviews
Dined 6 days ago
Overall3food2service1ambience4

We ate here on a Sunday evening, and it was not busy at all. There is plenty of outdoor seating - a great option during the pandemic - and they had heaters outdoors which kept us plenty warm in January. Unfortunately, the service was very slow. We asked for a wine menu when we ordered our meals, and the waiter didn't come back for the wine order until after our food had arrived. By the time the wine bottle came out, we were done eating and sent it back. We've historically really enjoyed the food here, but this recent time, 4 out of 6 of us did not particularly like our meals. Given our recent experience, we probably won't be back for a while.

FL
vipFoodLover
San Francisco
102 reviews
Dined on January 9, 2022
Overall5food5service5ambience5

Enjoyed a nice lunch out on the patio on a sunny day! Service was great and food was great too. The pear and beet salad was nice and fresh. The ahi poke bowl was also fresh and tasty and the fish tacos were good, but a little bit too much Siracha mayonnaise on it. The cilantro sauce was very nice. The miso salmon was good later, but needed more miso sauce on it. Couldn’t really taste it.

GF
vipGFTT
San Francisco
4 reviews
Dined on January 8, 2022
Overall3food1service3ambience3

Food is nothing special. They either overcook or overdo it with sauces.

JC
JimC
San Francisco
13 reviews
Dined on January 5, 2022
Overall3food2service4ambience3

Staff was great...food was ok..prices were ok..O had the Loco Moco...below average...my friend had the Mahi mahi...had 2 bits...

a
antique
San Francisco
4 reviews
Dined on January 3, 2022
Overall3food2service4ambience2

Good was not a good quality. Mashed potatoes were sour, with hint of multiple days storage/refrigerated.
Lobster bisque was ok and Chardonnay was good (although expensive one)
Service is good though, quick and friendly.
The level of noise is quite high, hard to hear each other across the table, unless speaking loudly.
I don’t think I will come again.

EG
EmilyG
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Get the prawn app. ! So yummy
Best fresh squeezed greyhounds around. Cheers

OT
OpenTable Diner
1 review
Dined on December 16, 2021
Overall5food5service5ambience4

Great food and service. Waiter was very attentive and checked up often to see how everything was going. Will come back definitely

r
viprobertb
San Francisco
2 reviews
Dined on December 11, 2021
Overall5food5service4ambience4

Good experience

GJ
vipGinaJ
San Francisco
25 reviews
Dined on December 10, 2021
Overall3food3service2ambience2

Birthday dinner, had a semi private room which was nice.

TM
vipTinaM
San Francisco
48 reviews
Dined on December 7, 2021
Overall5food5service5ambience5

Have a lovely three course meal with a friend. Loved the tempera appetizer and the hula pie dessert! Excellent server Katie

JH
vipJeffH
San Francisco
18 reviews
Dined on December 4, 2021
Overall5food5service5ambience5

Great food and good service.

M
Ming
San Diego
5 reviews
Dined on December 3, 2021
Overall5food5service5ambience4

The service was excellent and the food was delicious. Their burgers are the best if the best!!!

MR
vipMarkR
San Francisco
172 reviews
Dined on December 1, 2021
Overall4food5service4ambience3

The food at The Palms is definitely the highlight. The service was also very good. However, for such a charming building, I expected better atmosphere. The art on the walls was rather ugly, and the chairs and tables were wooden and creaky.

KH
KristenH
San Diego
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

Great food! Great service! Flexible and fast, we lived eating indoors

R
vipRobert
San Francisco
24 reviews
Dined on November 24, 2021
Overall4food3service4ambience3

We picked a wrong dish! Korean beef! It was ok. Nothing special! Should go for the Rib Eye or Filemignon.

SK
vipSamK
San Francisco
3 reviews
Dined on November 20, 2021
Overall3food3service4ambience4

Food was decent overall. We got a nice table on the patio at night. Al thought it was cold the heat lamps worked perfectly during dinner. Not too hot not too cold. Although they turned them off on us after we paid and we’re still sitting there.

Had the vegetable tempura - all the vegetables were good except the sweet potatoes. They were raw and just cooked for a minute in tempura batter. We told the person that picked up our plate and all they said was ok.

My wife had the Macadamia encrusted mahi which was great and the wasabi mashed potatoes had the perfect amount of wasabi in them. A very solid dish.

I had the burger, I ordered the aioli on the side but it came on the burger. The bun was not toasted well and disintegrated before I was half way through the burger. It was cooked just as I ordered it and overall had good flavors. I would expect a $22 burger to be executed a little better.

Nice place - just needs to pay attention to detail and general execution a little more.

OT
vipOpenTable Diner
San Francisco
6 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

Love this place. Great ambiance, great food, great service!!

FC
FCBoogax
1 review
Dined on November 18, 2021
Overall5food5service5ambience5

Fish tacos were outstanding! Very roomy and comfortable atmosphere.

DM
vipDebraM
San Francisco
12 reviews
Dined on November 13, 2021
Overall3food5service4ambience1

The food here is quite good, dining outside has a limitation now because of the cold so we ate inside. BIG MISTAKE. There is zero ambiance there. They need to dim down the lights. It's so bright you feel like you are in a diner, not a fine dining establishment. Also, very little upscale feel inside. No tablecloths, just bare basics of tables and chairs. Would not eat inside again.

CL
ChristmasLou
San Francisco
16 reviews
Dined on November 13, 2021
Overall4food5service4ambience5

The clearing of the plates was a little too aggressive. They left us with french fries, but cleared away the catch-up. They left us with some of the beef sandwich, but took away the horseradish. Otherwise everyone was very nice who waited on us.

DP
DavidP
1 review
Dined on November 11, 2021
Overall5food5service5ambience5

Great food, great service, and great overall feel. I highly recommend!

TM
vipTinaM
San Francisco
48 reviews
Dined on November 9, 2021
Overall5food5service5ambience5

Had a wonderful evening at the Palms -- Coconut shrimp, Lobster Bisque, Salmon entree, Key Lime Pie for dessert.

Great place for friend get togethers, family, or just a quiet dinner with someone special.

Excellent service!

SL
SusanL
1 review
Dined on November 7, 2021
Overall5food4service5ambience5

The Palms was a great outdoor choice for our party of six celebrating a birthday. Our server was terrific and took care of all our requests. The food was delicious. And the atmosphere was perfect. We would come back again!

AM
AlexM
San Francisco
13 reviews
Dined on November 6, 2021
Overall4food4service5ambience4

Good food and service!

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on November 6, 2021
Overall1food1service1ambience3

We knew this was a fusion concept, but seeing how it survived the shutdown, we thought “it couldn’t be that bad” so we decided to give it a try.

Please, please, please do not bother with this place. The food and service was really terrible.

KN
KentN
Indiana
2 reviews
Dined on November 6, 2021
Overall3food3service4ambience4

Nice staff, appear to be inexperienced, but try hard and are very attentive. This is a nice CNN place to meet friends at, but the food is average, and the pricing high. We had a nice time and enjoyed our food, but for the food that was served I would expect to pay 25% less.

BD
vipBilhaD
San Francisco
5 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

The Salmon & Seabass dish were outstanding

BS
BrainS
San Francisco
15 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

We went for appetizers and light dishes early in the evening on the Friday before Halloween, and everything was perfect -- great service, tasty items from an unusual menu (unusual for the Bay Area -- more like a fusion that you find in Hawaii), great ambiance, and awesome fall weather. We'll be back often.

m
matt
San Francisco
1 review
Dined on October 24, 2021
Overall5food5service5ambience5

Was super empty due to the storm. We were well taken care of. The server was knowledgeable about the menu and very attentive.

D
vipDavid
New York Area
1 review
Dined on October 21, 2021
Overall3food2service4ambience3

Poor ambience. Too loud. Good service. Okay good. Nothing that stands out.

SM
SteveM
San Francisco
12 reviews
Dined on October 19, 2021
Overall5food5service5ambience5

Charming environment, delicious food.
Very creative menu.

TM
TerenceM
San Francisco
3 reviews
Dined on October 16, 2021
Overall3food2service4ambience3

The service and ambience were good . Our calamari appetizer was overcooked and the meat was tough . Main dishes were so-so . Had a pasta dish with sauce and no bread was offered .

AF
AntonioF
1 review
Dined on October 8, 2021
Overall3food2service3ambience5

This place looks so cool from the outside and we always wanted to try it. Unfortunately we did last night and we’re disappointed. The service was solid, ambiance was great, but the food was so mediocre. My burger was barely cooked and soggy through and through and the whole meal seemed just not very well executed. If it weren’t for that, we’d go back

h
viphungry
San Francisco
33 reviews
Dined on October 8, 2021
Overall5food5service5ambience4

They have a lovely seating area outside where you can watch the world go by under nice shaded redwoods. I normally would have enjoyed sitting outside but it was actually cold so I chose a spot inside. The tables re well spaced out and it was very cozy inside.

OT
OpenTable Diner
1 review
Dined on October 7, 2021
Overall5food5service4ambience5

We enjoyed this restaurant, but the outdoor string lights were not working and so it was very dark!

LL
LeeL
San Francisco
6 reviews
Dined on October 6, 2021
Overall2food2service2ambience3

Nice to be outside in a patio-type ambiance, but the food was so so and the service was immature and inexperienced. They tried, but just did not know what they were doing, and were too concerned about getting out to their football party at 8:30, that we felt rushed. Not a great value. Will only go there again in a pinch, and then probably not even.

OT
vipOpenTable Diner
3 reviews
Dined on October 6, 2021
Overall5food5service4ambience5

Calamari could have been a bit fresher; and less salt on the main dish would be good. Other than that: great location, ambiance and the staff was super attentive.

t
viptok1234
Los Angeles
10 reviews
Dined on October 3, 2021
Overall3food3service3ambience4

The food was not very good. It was very hard to find the server even though there were not a lot of guests. The outside dining area is nice though.

M
vipMccyawl
San Francisco
69 reviews
Dined on October 3, 2021
Overall3food3service3ambience4

The experience was okay, but nothing very positive to write about. Menu was too limited and the dishes were good, but nothing more and nothing about them stood out. Plenty of better options in this area.

TK
TristanK
San Francisco
2 reviews
Dined on October 2, 2021
Overall3food3service1ambience4

Nice ambiance, ok food and inattentive service.

FAQs

You can order delivery directly from The Palms using the Order Online button. The Palms also offers delivery in partnership with Uber Eats. The Palms also offers takeout which you can order by calling the restaurant at (408) 402-3811.

The Palms is rated 4.3 stars by 816 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.