The Palm West Side
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
The Palm never disappoints! Service and food were off the charts!!
Great food and service
Best lobster in NYC. Monday salad is wonderful, save room for the cheesecake
always one of our favorite stops for dinner and drinks
Outstanding. We were a party of four and were prepared to cut them some slack in
light of the recent opening after the pandemic. No need. While their menu was slightly trimmed in light of the recent reopening, their actual dishes were of a piece with the outstanding menu items of the past. Good quality food, old favorites, generous portions and a wait-staff with just the insouciance one has come to expect at the Palm
Only one request: Bring back the Prime Rib, please (!!!) It was one of their outstanding menu items of the past and a favorite of old diners at the original Second Avenue Palm and Palm Too.
Waiter was nice but unresponsive to maki g sure things were progressing smoothly, several misfires to bring the requested wine bottle, and the food was quite marginal, very very bland, and a chicken parm that was close to awful. If I didn’t recall the restaurants hey days and the exorbitant prices I would be less critical, but still not go back.
Graduation dinner with large family group. Private room, great attention and service. Very accommodating. Delicious high quality food.
Consistently great food, great service and great management.
Outstanding. Very safe. Delicious. Incredible service.
wonderful dinner - great steakhouse with great service. Always a pleasure to dine here.
Great meal and professional service
This is the best and most consistent strip steak and while I have tried and go to many other steakhouses this is my go to place for over 20 years.
Never disappointed! Service and meal were off the charts.
We had a reunion with b out of town family and met at the Palm because it was convenient for our visitors. We were treated beautifully by our server, Fabiola. The food and service were great. Thank you!
Kelsey was absolutely amazing! did everything to help me have a great experience. Food was beyond good. I loved it all.
I love this steakhouse. Obviously, it is pricey if you don’t live in NYC however the quality is absolutely worth the price. This was my second time there and I can’t wait to go again. If you’re in midtown and don’t mind spending money for a quality dinner, you’d be hard pressed to find a better place.
Lunch at is best, great food selection and quality, very clean and service was excellent thank you.
Unfortunately, the restaurant has gone corporate when Landrys took over the palm. All of the nice little things that the palm was known for seem to be gone.
I have been a member of the 837 club for two decades. Now, the palm does not even give you a delicious huge carrot cake at the end when you order a piece of carrot cake. The specialty veal chop parmigiana that they have occasionally is gone too.
Very average. While the steak was good as usual, it came out barely warm. I would rank this now on the bottom of high-end steak houses. Very sad because I was a huge fan of the palm.
Great food, usual great service - all Covid protocol was adhered to.
We frequently eat at the Palm. This was our first time since COVID started we returned. Ample room between tables, staff was well masked and wore gloves and even the high chair was sanitized. Felt very safe.
We thoroughly enjoyed our dinner at the Palm. The steaks were cooked perfectly and the service was great.
Overcooked Chicken Parm which is the reason we go there, so very disappointing.
Celebrating my son, and his childhood friend landing jobs, and their own apartments in NYC!
The Service & drinks was the best thing out of the whole experience. The food was definitely not great! Asked for garlic Mash potatoes they came out cold and not garlic mashed at all... The scallop dish was only 4 scallops, the salmon 1 of my guest ordered was not seasoned well... and everything was just mediocre.
Really miss the Palm One but the Westside Palm is awesome and it was really nice to see that they had some business!
Food delicious, but service a bit slow, particularly given that the restaurant was empty. Disappointed that "half and half" fries/onion rings dropped from menu. Also disappointed that only lobster available was 4 pds., which is too much for one person.
The Palm is slowly coming back to normal. Salmon was awesome.
Food was delicious and service was excellent! Highly recommend
Not my first time. I took a friend because I loved it so much Loved everything except the burger. But they managers worked hard to rectify any unsatisfactory issues. I’ll def dine again.
It was good but the food when I finally got to me was cold.
I would definitely go back. it must have been a off night
Amazing and great service. Food was espectacular
The 18oz. steaks with lobster cherry pepper was a home run. It was great to see some of the long time waiters again, and the waitress Cassandra was professional. I also want to send a special thanks to John the GM for resolving a issue I had at the restaurant. Thanks John
The menu is minus many of the best dishes: double steak, fried onion rings, cottage fries, Monday night salad.
Date night with the wife and as always a great dinner and service.
So wonderful dining at The Palm West again. The lobster bisque, crab salad and lobster gnocchi were all just amazing. And the chocolate layer cake was wonderful as always. The service was outstanding. I will be going back very soon!
The steaks were severely undercooked, practically raw, not pink, RAW.
Love the new Fish Friday special! Delicious and perfect to share.
The restaurant was empty so I was surprised our waistress was not more attentive wirh gaps in between plates being cleared and she arriving. Most disappointing was I told her it was my friends birthday and had hoped she would have inclcued a candle on the dessert or have happy birthday written on the plate but neither was done.
The Palm is just not the same. Even before the pandemic, it had started going too corporate and servers no longer engage and chat with customers like they did in the days of Gino.
It is though with today’s limited menu options. They can’t help Covid. But food quality isn’t the same, and no lobster on a Friday night is just depressing.
I’ve earned nearly 50K Palm points over the past many years. It is time to hang up that habit. There are too many other choices offering better quality food if I’m not going to get the old Palm ambience that drive me to dine there week after week.
You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Postmates and Uber Eats.
The Palm West Side is rated 4.5 stars by 6150 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.