The Palm West Side

4.5
6150 Reviews
$30 and under
Steakhouse
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 6150 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.4
ambience
4.1
value
Noise · Moderate
83% of people would recommend it to a friend
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BI
vipBIGBOY
New York Area
16 reviews
Dined a day ago
Overall5food5service5ambience5

The Palm never disappoints! Service and food were off the charts!!

a
alk99
New York Area
10 reviews
Dined 5 days ago
Overall5food5service5ambience4

Great food and service

LW
vipLewisW
New Mexico
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

Best lobster in NYC. Monday salad is wonderful, save room for the cheesecake

j
jenp
New England
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

always one of our favorite stops for dinner and drinks

e
vipemc2
New York Area
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

Outstanding. We were a party of four and were prepared to cut them some slack in
light of the recent opening after the pandemic. No need. While their menu was slightly trimmed in light of the recent reopening, their actual dishes were of a piece with the outstanding menu items of the past. Good quality food, old favorites, generous portions and a wait-staff with just the insouciance one has come to expect at the Palm

Only one request: Bring back the Prime Rib, please (!!!) It was one of their outstanding menu items of the past and a favorite of old diners at the original Second Avenue Palm and Palm Too.

JR
JohnR
San Francisco
2 reviews
Dined on May 1, 2021
Overall2food1service2ambience3

Waiter was nice but unresponsive to maki g sure things were progressing smoothly, several misfires to bring the requested wine bottle, and the food was quite marginal, very very bland, and a chicken parm that was close to awful. If I didn’t recall the restaurants hey days and the exorbitant prices I would be less critical, but still not go back.

OT
OpenTable Diner
Seattle
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Graduation dinner with large family group. Private room, great attention and service. Very accommodating. Delicious high quality food.

f
vipfrequentdiner
New York Area
5 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Consistently great food, great service and great management.

s
vipsteveandrea
Atlanta
6 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Outstanding. Very safe. Delicious. Incredible service.

JN
vipJackNYNJ
New York Area
19 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

wonderful dinner - great steakhouse with great service. Always a pleasure to dine here.

N
vipNjoyfood
Western NC
81 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Great meal and professional service

SC
vipStephenC
New York Area
8 reviews
Dined on April 24, 2021
Overall5food5service5ambience4

This is the best and most consistent strip steak and while I have tried and go to many other steakhouses this is my go to place for over 20 years.

JC
JohnnyC
New York Area
12 reviews
Dined on April 22, 2021
Overall5food5service5ambience5

Never disappointed! Service and meal were off the charts.

CH
ClareH
New York Area
4 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

We had a reunion with b out of town family and met at the Palm because it was convenient for our visitors. We were treated beautifully by our server, Fabiola. The food and service were great. Thank you!

S
Stephanie
New York Area
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Kelsey was absolutely amazing! did everything to help me have a great experience. Food was beyond good. I loved it all.

PF
PeterF
New York Area
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

I love this steakhouse. Obviously, it is pricey if you don’t live in NYC however the quality is absolutely worth the price. This was my second time there and I can’t wait to go again. If you’re in midtown and don’t mind spending money for a quality dinner, you’d be hard pressed to find a better place.

AN
ANGELOS
New York Area
3 reviews
Dined on April 17, 2021
Overall5food5service5ambience4

Lunch at is best, great food selection and quality, very clean and service was excellent thank you.

N
Noman
New York Area
13 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Birthday party

A
vipAmbience
New York Area
11 reviews
Dined on April 15, 2021
Overall2food4service3ambience3

Unfortunately, the restaurant has gone corporate when Landrys took over the palm. All of the nice little things that the palm was known for seem to be gone.

I have been a member of the 837 club for two decades. Now, the palm does not even give you a delicious huge carrot cake at the end when you order a piece of carrot cake. The specialty veal chop parmigiana that they have occasionally is gone too.

Very average. While the steak was good as usual, it came out barely warm. I would rank this now on the bottom of high-end steak houses. Very sad because I was a huge fan of the palm.

AZ
vipAlanZ
New York Area
3 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Great food, usual great service - all Covid protocol was adhered to.

l
lkn15
New York Area
2 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

We frequently eat at the Palm. This was our first time since COVID started we returned. Ample room between tables, staff was well masked and wore gloves and even the high chair was sanitized. Felt very safe.

VM
VickiM
Caribbean
1 review
Dined on April 5, 2021
Overall5food5service5ambience5

We thoroughly enjoyed our dinner at the Palm. The steaks were cooked perfectly and the service was great.

JM
JamesM
Tampa
2 reviews
Dined on April 2, 2021
Overall3food1service4ambience4

Overcooked Chicken Parm which is the reason we go there, so very disappointing.

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Celebrating my son, and his childhood friend landing jobs, and their own apartments in NYC!

AL
AshleyL
Atlanta
1 review
Dined on March 19, 2021
Overall3food3service5ambience3

The Service & drinks was the best thing out of the whole experience. The food was definitely not great! Asked for garlic Mash potatoes they came out cold and not garlic mashed at all... The scallop dish was only 4 scallops, the salmon 1 of my guest ordered was not seasoned well... and everything was just mediocre.

WK
WilliamK
New York Area
4 reviews
Dined on March 18, 2021
Overall5food5service5ambience5

Really miss the Palm One but the Westside Palm is awesome and it was really nice to see that they had some business!

JM
JimM
New York Area
5 reviews
Dined on March 14, 2021
Overall3food3service3ambience2

Food delicious, but service a bit slow, particularly given that the restaurant was empty. Disappointed that "half and half" fries/onion rings dropped from menu. Also disappointed that only lobster available was 4 pds., which is too much for one person.

MW
vipMissWeHoDays
Los Angeles
55 reviews
Dined on March 12, 2021
Overall5food5service5ambience4

The Palm is slowly coming back to normal. Salmon was awesome.

NS
NicoleS
New York Area
1 review
Dined on March 12, 2021
Overall5food5service5ambience5

Food was delicious and service was excellent! Highly recommend

RB
RosalindB
San Francisco
2 reviews
Dined on March 11, 2021
Overall5food4service5ambience5

Not my first time. I took a friend because I loved it so much Loved everything except the burger. But they managers worked hard to rectify any unsatisfactory issues. I’ll def dine again.

CC
vipChristineC
New York Area
8 reviews
Dined on March 8, 2021
Overall4food3service4ambience4

It was good but the food when I finally got to me was cold.
I would definitely go back. it must have been a off night

OT
OpenTable Diner
New York Area
1 review
Dined on March 6, 2021
Overall5food5service5ambience5

Amazing and great service. Food was espectacular

JO
JOHN
New York Area
12 reviews
Dined on March 6, 2021
Overall5food4service5ambience4

The 18oz. steaks with lobster cherry pepper was a home run. It was great to see some of the long time waiters again, and the waitress Cassandra was professional. I also want to send a special thanks to John the GM for resolving a issue I had at the restaurant. Thanks John

SM
vipSusanM
New York Area
48 reviews
Dined on March 6, 2021
Overall3food3service4ambience4

The menu is minus many of the best dishes: double steak, fried onion rings, cottage fries, Monday night salad.

M
vipMookpook
New York Area
10 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Date night with the wife and as always a great dinner and service.

TK
vipTK719
New York Area
260 reviews
Dined on March 2, 2021
Overall5food5service5ambience5

So wonderful dining at The Palm West again. The lobster bisque, crab salad and lobster gnocchi were all just amazing. And the chocolate layer cake was wonderful as always. The service was outstanding. I will be going back very soon!

OT
OpenTable Diner
New York Area
1 review
Dined on February 28, 2021
Overall3food2service3ambience2

The steaks were severely undercooked, practically raw, not pink, RAW.

L
Lizz
New York Area
33 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

Love the new Fish Friday special! Delicious and perfect to share.

MP
MichaelP
New York Area
2 reviews
Dined on February 23, 2021
Overall3food5service3ambience4

The restaurant was empty so I was surprised our waistress was not more attentive wirh gaps in between plates being cleared and she arriving. Most disappointing was I told her it was my friends birthday and had hoped she would have inclcued a candle on the dessert or have happy birthday written on the plate but neither was done.

MW
vipMissWeHoDays
Los Angeles
55 reviews
Dined on February 19, 2021
Overall4food4service4ambience3

The Palm is just not the same. Even before the pandemic, it had started going too corporate and servers no longer engage and chat with customers like they did in the days of Gino.

It is though with today’s limited menu options. They can’t help Covid. But food quality isn’t the same, and no lobster on a Friday night is just depressing.

I’ve earned nearly 50K Palm points over the past many years. It is time to hang up that habit. There are too many other choices offering better quality food if I’m not going to get the old Palm ambience that drive me to dine there week after week.

FAQs

You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Postmates and Uber Eats.

The Palm West Side is rated 4.5 stars by 6150 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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