About The Palm West Side

Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

250 West 50th Street
New York, NY 10019
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Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, Italian

Hours of Operation:
Lunch: Monday - Saturday: 11:45am - 3:00pm,

Dinner: Monday - Saturday: 3:00pm - 11:00pm, "After theater Menu" Bar only till 12am

Sunday: 4:00pm - 10:00pm

Cross Street:
Between 8th & Broadway

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(212) 333-7256

Website:
http://www.thepalm.com/Palm-West

Catering:
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

Parking Details:
Central Parking on 50th between Broadway and 8th Ave (just east of Palm West) offers discounted parking for Palm guests.

Executive Chef:
Michael England

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Happy Hour, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Specials

Christmas Day Special Menus & Offers

Monday, December 25, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Day Special Menus & Offers

Monday, December 25, 2017

Details

Christmas Day Hours:
3:00 pm - 8:00 pm

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

New Year's Eve Hours: 5:00 pm through midnight
New Year's Day Hours: Closed

Private Dining

Palm Restaurant in Times Square can seat anywhere from 10 guests to 100 guests right in the heart of the Theatre District. Palm Restaurant is the ideal choice for any variety of business or social occasions from pre-theatre dining to board dinners, we promise your event will be "Palm Perfect".

The Palm West Side Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.5

ambience

4.3

value

3.9

Noise

Moderate

90% would recommend it to a friend

Pre/post Theatre (87)
Special Occasion (86)
Good for a Date (62)
See All
Business Meals (61)
Good for Birthdays (51)
Good for Anniversaries (47)
Good for Groups (47)
Great for Lunch (41)
Notable Wine List (37)
Neighborhood Gem (32)
Casual (31)
Fun (30)
Fit for Foodies (28)
Romantic (28)
Authentic (24)
Cozy (20)
Comfort Food (19)
Bar Seating (16)
Quiet Conversation (16)
Worth the Drive (15)
Hot Spot (14)
Late-night Find (12)
People Watching (12)
Sunday Lunch (11)
Vibrant Bar Scene (11)
Kid-friendly (9)
Handcrafted Cocktails (9)
Seasonal (9)
Disabled Access (9)
Creative Cuisine (8)
Happy Hour (8)
Paleo Friendly (7)
Quick Bite (7)
Great for Brunch (5)
Gluten Free Options (5)
Healthy (5)
Tasting Menu (5)
Afternoon Coffee (3)
Live Music (3)
Good Vegetarian Options (3)
Great Beer (2)
Local Ingredients (2)
Great for Outdoor Dining (2)
Afternoon Tea (1)
Live Sports (1)
Organic (1)
Scenic View (1)
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4502 reviews
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·Dined 3 days ago

Amazing food and excellent service! Also the cocktails are great! The only bad note is the noise, It’s really difficult to talk.

Tags: Business Meals, Great for Outdoor Dining
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food5
ambience3
service5
value4

 
 (New York Area)·Dined 3 days ago

Way too noisy. Too many large party birthday celebrations in the main room; the noise level was insanely loud for a restaurant at this price point.

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food4
ambience1
service3
value3

 
 (New York Area)·Dined 3 days ago

Always a great meal & would be 5 stars but our dessert was burned. More disappointing was that the restaurant was very busy and our waitress was practically invisible. When she was present it was only physically. She forgot several things we asked for including issues re: food allergy. We didn’t complain so as not to ruin our night but in future I will just ask for a new server.

Tags: Vibrant Bar Scene, Hot Spot, Good for a Date, Casual, Special Occasion
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food4
ambience4
service1
value3

 
 (Seattle)·Dined 3 days ago

Everything was great. Very loud, and crowded. Difficult to pass in between tables. Food was excellent. Great for a special occasion.

Tags: Pre/post Theatre, Fit for Foodies
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food5
ambience4
service5
value4

 
·Dined 3 days ago

Nothing short of spectacular. Food was excellent and the service was top notch.

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food5
ambience5
service5
value5

 
 (Washington DC)·Dined 4 days ago

Met my Florida cousin and daughter for lunch. Graciously accommodated my request for a quiet table in a quiet corner. Have enjoyed dinners here, but not lunch and we all loved it. Terrific ahai tuna salad and lobster club were great. Wonderful service. Highly recommend.

Tags: Pre/post Theatre, Great for Lunch, Disabled Access, Special Occasion, Fit for Foodies, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (Philadelphia)·Dined 5 days ago

The Palm is a NY institution. However, the business model of overbooking is frustrating. Waiting nearly 40 minutes for a reservation is not acceptable. The food was very good, but not great. We ordered steamed asparagus and received grilled, was over charged for wine. However, service was brisk, but not rushed and the atmosphere is classic and should be experienced at least once.

Tags: Hot Spot, Special Occasion, Good for Groups, People Watching, Business Meals
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food3
ambience3
service4
value3

 
·Dined 5 days ago

Shuffling tables in and around us all meal long.

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food4
ambience1
service4
value3

 
·Dined 5 days ago

Anniversary

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food5
ambience5
service5
value5

vip
 (New York Area)·Dined 5 days ago

The service and food are consistently great!!

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food5
ambience5
service5
value5

vip
 (Los Angeles)·Dined 6 days ago

Ate at the bar. Great meal from the bar bites menu and terrific service from Chris at the bar.

Tags: Bar Seating
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food4
ambience5
service5
value5

vip
 (Washington DC)·Dined 6 days ago

enjoyed dinner with son. At Palm, consistency is the key
salad, steak for two, drinks and service, all up to norm
delightful dinner- what a steakhouse should be- no surprises
know what you want and get it/L

Tags: Business Meals
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food4
ambience4
service4
value4

vip
 (New York Area)·Dined 6 days ago

Great food and service. They make me feel like one of the family.

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food5
ambience5
service5
value5

 
 (New York Area)·Dined 6 days ago

Went there for a friends Birthday. Best place I know for a steak. Our waitress (Emily) was very attentive & professional. Her Great service made our dining experience even more enjoyable.

Tags: Good for a Date, Quiet Conversation, Good for Groups
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food4
ambience4
service5
value3

vip
 (London)·Dined 7 days ago

The food was very good but the service was poor and the restaurant was quite noisy.

Disappointing.

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food4
ambience3
service1
value3

vip
 (Pittsburgh)·Dined on December 3, 2017

Servie was below the standard I would expect at a first class NY steakhouse. All the steaks were overdone and we sent one back to be redone. Had to remind staff of a missing side dish.

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food3
ambience2
service2
value2

 
 (Dallas)·Dined on December 3, 2017

Very disappointing

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food1
ambience1
service4
value2

vip
 (Phoenix)·Dined on December 3, 2017

The food was great and the service was deplorable. It started with being seated after 7:30 for a 7:00 reservation. We were on time because we know how busy the restaurant is on a Saturday night. No thank you or other effort was made to address the inconvenience. Then, once seated, we waited over 20 minutes for any acknowledgement that paying customers had been seated. From there we had to ask for bread, flag down restaurant staff to get drink orders delivered and generally felt like an afterthought throughout the evening. If there were another nearby option available with no advance reservation, we would have left. Food was very good, but not good enough to put up with such poor service. We won’t be back!

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food5
ambience4
service1
value4

vip
 (Orange County)·Dined on December 2, 2017

My first experience wasn't great but they were good enough to take an awful steak off my bill plus the manager replied to my Yelp! review and promised to make the next experience better. I didn't take him up on his offer, per se, but I did go back again to give them a second try - honestly it was pretty good (this time I had the salmon tho).

Tonight (Dec 2) I went for a 3rd visit - a special trip with my Mom who's never been to NYC before. I got the special which was a sirloin bone-in with chunk lobster on top. Mom got salmon, and we each got cocktails.

The steak was done properly but it was the most fatty, gristly piece of meat I've ever had to dissect on a plate. I had a large pile of fat accumulated by the end. No one stopped by the check on us until we were halfway through our meal when the manager on duty stopped by then our server a few minutes later. I mentioned it to our server who said sirloin is the "most marbled steak" but this was not marbling - it was large swaths or fat and gristle. He offered to prepare another steak but at that point I was 2/3 the way through and I didn't see the point. Mom also found her salmon to be quite bland, I tried it also and it was definitely not as good as it was for my last meal.

We also would have ordered another round of drinks if someone had stopped by within the first 5 (10?) minutes of our food being delivered.

All in all the servers are okay but The Palm is a mediocre, inconsistent experience and certainly not worth the price. I tried three times, sampled a variety of dishes and at the end of the day this $300 meal is the last dollar I'll ever spend at The Palm.

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food1
ambience4
service2
value1

 
 (Miami)·Dined on December 2, 2017

Excellent every time.

Service was outstanding, food properly prepared and excellent quality.

Good value for $$.

Tags: Business Meals
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 2, 2017

Our steaks were melt in your mouth delicious. A must order!

Tags: Fun, Good for Groups, Pre/post Theatre, Special Occasion, Worth the Drive, Notable Wine List, Creative Cuisine, Good for Anniversaries
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food5
ambience4
service4
value4

 
·Dined on December 2, 2017

Tables were so close together we could barely fit. It was so loud we couldn’t even hear each other talk. It was so hot in there we couldn’t enjoy it. The food was so salty. Waited 30 Min for refill. I wouldn’t recommend to any family or friends. They need to make it comfortable for larger families. We had 6 in ours. Not worth the money.

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food2
ambience3
service2
value1

 
 (New York Area)·Dined on December 1, 2017

Special time with friends on this night. Steaks and salmon were outstanding as was the chocolate cake and the cinnamon donuts. Service was impeccable.

Tags: Good for a Date, Special Occasion, Good for Anniversaries
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food5
ambience4
service4
value4

 
 (New York Area)·Dined on December 1, 2017

Excellent service, very responsive and friendly waitstaff. Delicious good food. Very enjoyable evening.

If you ask your waitstaff, you can leave your doggy bag in their fridge and fetch it post-theater.

Tags: Pre/post Theatre
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food4
ambience5
service5
value4

vip
 (New York Area)·Dined on December 1, 2017

Great food!
Great service!
First time here-will return!!

Tags: Special Occasion, Pre/post Theatre
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 30, 2017

Incredible on every level .

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food5
ambience5
service5

 
·Dined on November 29, 2017

This place is a little pricey especially since even ordering a steak the aides are separate. However, it's a wonderful step back in time, the service and food are incredible and worth it.

Tags: Cozy, Special Occasion, Authentic, Pre/post Theatre, Neighborhood Gem, Good Vegetarian Options, Good for Anniversaries, Notable Wine List, Romantic, Good for a Date, Good for Birthdays
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food5
ambience5
service5
value4

vip
 (New York Area)·Dined on November 29, 2017

Literally, awful. The waiter started the evening by lying about whether or not there was a sommelier at the restaurant. I asked for a recommendation and he kept pushing for these wine specials, which were the exact opposite of what style I requested. Clearly they give their staff perks for pushing "select" wines. The audacity of him to tell me there was no somm there, and then for me to later find one, was quite appalling. It gets better though. This was a table of 9, and basically everyone ordered the 50 dollar 9 oz filet. When the steak course came out, everyones was beautiful, however mine was the end of a piece of tenderloin completely filled with connective tissue, yielding the meal inedible. When the lying waiter came over to ask how everything was, I showed him my steak, that was basically a ball of fat, and he said, looks great. Eventually he took the steak back and 20 minutes later, my medium rare steak finally arrived via a petri dish and tongs. I had forewarned the staff we had a 7 o'clock show, steak arriving at 6:50, therefore they had to wrap it, and bring us the check. Needless to say this joke of an establishment charged me fully for the take out steak, with little apology. Thank god this happened to me, and not my clients who I was entraining. All in all this place is a repulsive excuse of a restaurant I will never step foot in again. Oh also, the twist in my martini was a lemon wedge - i.e. complete trash. Hugs and kisses, David!

1 person found this review helpful.
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food1
ambience1
service1
value1

vip
 (New York Area)·Dined on November 28, 2017

Great food and atmosphere.

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food5
ambience5
service4
value5

 
·Dined on November 26, 2017

The reservation went perfectly. The two hostesses greeted us warmly and we were seated in a great booth with fantastic servers. The food was VERY good with great portions. I can see why they have such a longstanding phenomenal reputation. The Carrot cake topped it all off for me ! The best I've had!! I have a bunch of photos to share so I'll post them on Google soon.

The veal Marsala and rib eye were cooked to perfection and very tender. We even had to take "doggie bags" home with all the leftover food. We just to eat so many items because they all looked great!!

Tags: Pre/post Theatre, Notable Wine List, Worth the Drive, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on November 25, 2017

Steak and Asparagus were perfect
Calamari was good
Oysters good with a few shell chips no cocktail fork
Friendly waitress but very busy
Apps came before drinks
Dinner came before apps cleared
Steaks served with no knives

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food4
ambience3
service2
value3

vip
 (New York Area)·Dined on November 25, 2017

Best chicken sandwich ever

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food5
ambience4
service4
value3

vip
 (New York Area)·Dined on November 25, 2017

Ordered filet mignon and NYstrip and both were perfect. Sides of mashed potatoes and steak frites along w brussel sprouts; very good. The 7-layer chocolate cake was superb. Good ambience, great service with a smile and personality added to our overall; fun/more casual dining experience. Will definitely go back to this steak house gem.
PS. Have been to Mastros and Ocean Prime; (NYC) and the steaks are not as good; however these venues do have a younger bar vibe at both restaurants.

Tags: Fit for Foodies, Comfort Food, Casual
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food4
ambience5
service5
value4

vip
 (New York Area)·Dined on November 24, 2017

Not my first time at this location. Came for Thanksgiving dinner and not the best experience. Food overcooked, they offered a 26oz. Lobster tail, hardly had 18 onz but still was charged for the 26oz. We have come to this location several times and came this time with high expectations and sadly they did not performed as expected.

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food3
ambience3
service4
value2

 
 (San Francisco)·Dined on November 23, 2017

The best Thanksgiving!!! Cassandra was THE best!!

Tags: Late-night Find, Good for Anniversaries, Pre/post Theatre, Good for a Date, Good for Birthdays, Good for Groups, Special Occasion
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 23, 2017

I’ve come here several times, including a previous thanksgiving. This year it was not the best. I expected it to be hectic but you could sense the stress on the staff and it just wasn’t too pleasant. The tables we were at were random and obviously added just to squeeze more people in without a lot of room. Food was delicious! But the atmosphere could have been a lot better...

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food5
ambience3
service3
value3

 
 (Las Vegas)·Dined on November 23, 2017

As always an excellent meal and attentive service. Very busy (Thanksgiving), but we received great service.

Has been a favorite of mine for many years and continues to be one.

Tags: Business Meals, Special Occasion, Good for Anniversaries, Great for Lunch
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food5
ambience4
service5
value4

 
 (Atlanta)·Dined on November 23, 2017

Surprisingly this place has changed a lot since our last visit a year ago and not for the better! The meal was not at all good, a very poor Thanksgiving meal: cold, tasteless and very expensive! We will not be visiting this restaurant again.

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food1
ambience4
service3
value1

 
 (New York Area)·Dined on November 23, 2017

This place is the best, whether you’re in the neighborhood for a show or you make this restaurant your destination it’s a can’t miss! Try any of the steaks, lobster or the veal parm that could be the best in the city!

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food5
ambience5
service5
value4

 
·Dined on November 22, 2017

Wife date. Never had a bad meal or time st any of this Palm restaurants.

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food5
ambience5
service5
value5

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