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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 59 times today

The Palm West Side

4.5
4719 reviews
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$50 and over
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Steakhouse
Top Tags:
  • Pre/post Theatre
  • Special Occasion
  • Business Meals
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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Private dining
Dining Style
Fine Dining
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Cuisines
Steakhouse, Seafood, Italian
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Hours of operation
Lunch: Monday - Saturday: 11:45am - 3:00pm,

Dinner: Monday - Saturday: 3:00pm - 11:00pm, "After theater Menu" Bar only till 12am

Sunday: 4:00pm - 10:00pm
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Phone number
(212) 333-7256
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Michael England
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Catering
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

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Cross street
Between 8th & Broadway
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Parking details
Central Parking on 50th between Broadway and 8th Ave (just east of Palm West) offers discounted parking for Palm guests.
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Special events & promotions
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Happy Hour, Private Room, Wheelchair Access, Wine

Private Dining

Palm Restaurant in Times Square can seat anywhere from 10 guests to 100 guests right in the heart of the Theatre District. Palm Restaurant is the ideal choice for any variety of business or social occasions from pre-theatre dining to board dinners, we promise your event will be "Palm Perfect".

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What 4719 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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5.0Dined 2 days ago

Our waiter excellent! Food very good:). Potatoes a bit greasy. Shrimp cocktail huge. Strip steak great size and ribeye delicious.

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1.0Dined 3 days ago

For an expensive steakhouse, I was incredibly disappointed. We were seated right in front of the doors to the kitchen so it was not only incredibly loud, but the foot traffic from all the servers was crazy. My steak was poorly cooked. Way too well done on the outside and not even medium rare on the inside. I asked for medium. It seemed they did not know how to cook a fillet and was just rushing everything. Then they took it back to re cook it and my husbands food sat for 15 minutes while we waited for mine to come back. No refunds, apologies, or ways of trying to accommodate.
I get things happen. But when my bill is $150+ for dinner, I expect service and quality to meet the cost.

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5.0Dined 3 days ago

Food was outstanding and so was the service. Best sea food I had in a long time.

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5.0Dined 4 days ago

Visiting from LA we knew we could count on a perfect experience. Top notch.

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1.0Dined 4 days ago

I visit Palms in Lower West Side, Beverly Hills, DT LA and Las Vegas regularly.
The food at this location was at best mediocre. The food was not cooked properly and the meal was a big disappointment.

The service was also very uneven which is odd at a Palm.

Maybe just an off night?

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5.0Dined 4 days ago

Perfect ambiance, great service and outstanding food!!

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5.0Dined 5 days ago

The food was great and prepared exactly how I requested it. The staff went out of their way to make sure everything was done perfectly.

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5.0Dined 5 days ago

Always my go-to spot for a business meal. Great food, AMAZING service, and an intimate environment. I’ve taken my family here as well, I can’t speak more highly of the staff at this location. If you’re nearby for a show or have a meeting nearby, would certainly give this establishment your business. The type of place you feel is run very well.

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4.0Dined on April 16, 2018

The food is good, just as one would expect from a good New York steakhouse. The appetizers were nothing out of the world, but the bone in New York strip at medium rare was great.

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4.0Dined on April 15, 2018

As always, a great meal. This is one of my favorite pre or post-theater locations. The Sunday Supper offers are always a great value.

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2.0Dined on April 14, 2018

Very disappointed. We waited almost an hour to get our table that was reserved in advance. The Host was very nice and did the best he could, but they completely overbooked and did not take into consideration the timing of theatre patrons. More like a mediocre tourist restaurant, rather than the usual Palm experience. Lobster was ordered grilled and my husband said it was very tough and hard to eat. I had the lamb chops which were good and flavorful although not as big of a portion as Capital Grill for the money. The others at our table had steak, which they said good. The half and half potatoes and onions strings were good as always. Ended the night with the Carrot Cake which was a very generous piece that we all enjoyed. Other than the lobster, the meal was good, but having to stand in a crowded corner for almost an hour pretty much ruined our evening

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2.0Dined on April 14, 2018

I have eaten here many times (only once before at the bar) but honestly have never experienced anything like this in what is normally "fine dining". I can count on one hand the number of times I've had servers attempt to put down my main course before I've even finished my appetizer/salad but I've never had one who seemed completely put off when I said take it back until I'm ready. He really expected I'd stop what I was doing (eating) and move it out of the way so he could get back to what he was doing before he was so rudely inconvenienced by having to serve food.

I should say that I have no doubt that if we were sitting at a table that it would not have happened but we were at the bar where the bartender's only interest is in making drinks. No interest in clearing plates, serving food, asking how things are, asking if you want your glass refilled, or apologizing for not entering the order so it was prepared the way most restaurants do (spacing out the main course or at least not bringing it out when you aren't even halfway done with the salad).

In case you were wondering how he might have "known" we were done with our food, I put the napkin on top of the plate. It wasn't because he stopped by to ask how things were, I actually had to ask the other bartender to take it away. Maybe he should be forced to spend a week working a dinner shift as a server where his tips depend upon a good customer facing experience.

We weren't the only ones he offended, he managed to do that to a couple that sat down next to us as his words were "how was your dinner" to which they responded it was good but they ate elsewhere. Add an F to "Paying attention to detail" for him as he would have known they were different people had he removed the empty coffee cups.

So while I would go back I will never go to the bar again. It's just a shame to have to give such a bad review but if I don't then nobody will be aware at how truly awful the bartender is.

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5.0Dined on April 14, 2018

Met every expectation. Food and service was just right.

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5.0Dined on April 13, 2018

Always consistent fabulous food and service.

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5.0Dined on April 13, 2018

Great service and delicious food.

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5.0Dined on April 12, 2018

The food and staff are extraordinary. This is my "go to" place for great food, atmosphere and caring staff.

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5.0Dined on April 11, 2018

Food, Ambiance and close proximity to Broadway Shows is spot on! Service impeccable! Food is excellent, always consistent, and a great place to dine with friends and conversation!

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5.0Dined on April 10, 2018

Theater night

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4.0Dined on April 10, 2018

I felt as though I walked into the wrong restaurant. The warmth that I always felt as a regular was missing. I have and requested a regular table, even through the restaurant was not very full the table was given to someone else. The only thing I was told is that someone else seated him.
Even my guest commented about this. I am going back tomorrow and hope that this was just an off day.

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3.0Dined on April 9, 2018

The Palm Restaurant group offer quality food in great surroundings.

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5.0Dined on April 8, 2018

Amazing meal! Such a great birthday dinner for my husband. Food was phenomenal

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3.0Dined on April 8, 2018

Food was over priced for the quality. Service was very good. It is a typical tourist type restruant found in the time square area.

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5.0Dined on April 8, 2018

Great food & Fantastic service - our server "Harrison" was the best! My boyfriend recommended the restaurant and he was spot on!

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4.0Dined on April 8, 2018

First time at this location...coming from a matinee. We were celebrating our
son's birthday and relatives from Israel were also meeting us. The service at the bar area and restaurant was wonderful and the food delicious. A great time and all enjoyed by all.

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3.0Dined on April 7, 2018

Steak was average at best- very expensive and wine list could use an improvement.

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4.0Dined on April 7, 2018

Pre-theatre dinner hotspot was fun. Our plates were excellent. It gets noisy, as most NYC restaurants do, once crowded. You definitely need to make a reservation - glad that we did. The place was packed! Waitstaff knows how to handle pre-show orders so you don’t have to worry about being late ❤️

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5.0Dined on April 6, 2018

Reservation was on it on time service was excellent food was excellent staff was excellent

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4.0Dined on April 6, 2018

Went for a fancy dinner date and had a great time. Delicious food and helpful staff.

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4.0Dined on April 6, 2018

The Kale salad was requested as lightly dressed and came out swimming in oil. The waiter acknowledged it and took it back. The substitute kale salad was just as bad and we left it uneaten, but paid for it. The half and half was as oily as I have ever seen it. The crab cocktail was first delivered as a shrimp cocktail but once replaced with crab meat it was good. The large size fillet mignon was excellently as always.

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5.0Dined on April 6, 2018

Great place, great staff and great service! My and I had a wonderful time and really enjoyed oursleves!

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5.0Dined on April 6, 2018

The food was absolutely delicious. I highly recommend the Andy's Salad!

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5.0Dined on April 5, 2018

Compared to Lugers and old homestead. Their steaks are nothing special. Had the dry aged special and it was dry and had no taste. Lack of salt and marbling. Had to use a1 steak sauce to enjoy it. Disappointed in the quality of the steaks. Seafood tower was good but for 165. It better be.

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2.0Dined on April 5, 2018

The kitchen was not up to par. Steaks were not cooked properly - odd for a steak restaurant. Wait staff was very good. Manager came by to apologize for inconvenience. When we got the check we realized we had been charged for an item we had not ordered. Our guests from out of town had a curtain and we could not wait. We paid the bill and notified the hostess as we left. She asked where we sat, I told her we had made the reservation through Open Table and gave her my name. She checked, confirmed, and assured someone would call. Nothing.
On the positive side, our guest in a wheelchair was very well received and accommodated. She had easy access and was comfortable.

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5.0Dined on April 5, 2018

Excellent prix-fixe lunch. 3 courses, good choices. A real bargain!

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5.0Dined on April 5, 2018

Great food and great staff.

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2.0Dined on April 4, 2018

Try sat us in the back and promptly forgot about us

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4.0Dined on April 4, 2018

It was difficult to find the server or busboy when needed. One of the burgers was ordered medium and served almost raw. The $45.18 check was put through my credit card as $114.86. That amount is what is showing as the pending charge on my credit card despite the fact that he said that it was corrected.
This was nowhere near the usually great service at the Palm.

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3.0Dined on April 3, 2018

The steaks were not cooked to the level of doneness. So we sent one back then waited 14 minutes to be returned to the table. Totally unacceptable.

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5.0Dined on April 2, 2018

Nice restaurant, good wine.

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5.0Dined on April 2, 2018

We went here before Broadway show and were thrilled with atmosphere, service and food. Would definitely recommend!

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