Palm Restaurant in Times Square can seat anywhere from 10 guests to 100 guests right in the heart of the Theatre District. Palm Restaurant is the ideal choice for any variety of business or social occasions from pre-theatre dining to board dinners, we promise your event will be "Palm Perfect".View Private Dining Details
The food is good, just as one would expect from a good New York steakhouse. The appetizers were nothing out of the world, but the bone in New York strip at medium rare was great.
As always, a great meal. This is one of my favorite pre or post-theater locations. The Sunday Supper offers are always a great value.
Very disappointed. We waited almost an hour to get our table that was reserved in advance. The Host was very nice and did the best he could, but they completely overbooked and did not take into consideration the timing of theatre patrons. More like a mediocre tourist restaurant, rather than the usual Palm experience. Lobster was ordered grilled and my husband said it was very tough and hard to eat. I had the lamb chops which were good and flavorful although not as big of a portion as Capital Grill for the money. The others at our table had steak, which they said good. The half and half potatoes and onions strings were good as always. Ended the night with the Carrot Cake which was a very generous piece that we all enjoyed. Other than the lobster, the meal was good, but having to stand in a crowded corner for almost an hour pretty much ruined our evening
I have eaten here many times (only once before at the bar) but honestly have never experienced anything like this in what is normally "fine dining". I can count on one hand the number of times I've had servers attempt to put down my main course before I've even finished my appetizer/salad but I've never had one who seemed completely put off when I said take it back until I'm ready. He really expected I'd stop what I was doing (eating) and move it out of the way so he could get back to what he was doing before he was so rudely inconvenienced by having to serve food.
I should say that I have no doubt that if we were sitting at a table that it would not have happened but we were at the bar where the bartender's only interest is in making drinks. No interest in clearing plates, serving food, asking how things are, asking if you want your glass refilled, or apologizing for not entering the order so it was prepared the way most restaurants do (spacing out the main course or at least not bringing it out when you aren't even halfway done with the salad).
In case you were wondering how he might have "known" we were done with our food, I put the napkin on top of the plate. It wasn't because he stopped by to ask how things were, I actually had to ask the other bartender to take it away. Maybe he should be forced to spend a week working a dinner shift as a server where his tips depend upon a good customer facing experience.
We weren't the only ones he offended, he managed to do that to a couple that sat down next to us as his words were "how was your dinner" to which they responded it was good but they ate elsewhere. Add an F to "Paying attention to detail" for him as he would have known they were different people had he removed the empty coffee cups.
So while I would go back I will never go to the bar again. It's just a shame to have to give such a bad review but if I don't then nobody will be aware at how truly awful the bartender is.
Met every expectation. Food and service was just right.
Always consistent fabulous food and service.
Great service and delicious food.
The food and staff are extraordinary. This is my "go to" place for great food, atmosphere and caring staff.
Food, Ambiance and close proximity to Broadway Shows is spot on! Service impeccable! Food is excellent, always consistent, and a great place to dine with friends and conversation!
I felt as though I walked into the wrong restaurant. The warmth that I always felt as a regular was missing. I have and requested a regular table, even through the restaurant was not very full the table was given to someone else. The only thing I was told is that someone else seated him.
Even my guest commented about this. I am going back tomorrow and hope that this was just an off day.
The Palm Restaurant group offer quality food in great surroundings.
Amazing meal! Such a great birthday dinner for my husband. Food was phenomenal
Food was over priced for the quality. Service was very good. It is a typical tourist type restruant found in the time square area.
Great food & Fantastic service - our server "Harrison" was the best! My boyfriend recommended the restaurant and he was spot on!
First time at this location...coming from a matinee. We were celebrating our
son's birthday and relatives from Israel were also meeting us. The service at the bar area and restaurant was wonderful and the food delicious. A great time and all enjoyed by all.
Steak was average at best- very expensive and wine list could use an improvement.
Pre-theatre dinner hotspot was fun. Our plates were excellent. It gets noisy, as most NYC restaurants do, once crowded. You definitely need to make a reservation - glad that we did. The place was packed! Waitstaff knows how to handle pre-show orders so you don’t have to worry about being late ❤️
Reservation was on it on time service was excellent food was excellent staff was excellent
Went for a fancy dinner date and had a great time. Delicious food and helpful staff.
The Kale salad was requested as lightly dressed and came out swimming in oil. The waiter acknowledged it and took it back. The substitute kale salad was just as bad and we left it uneaten, but paid for it. The half and half was as oily as I have ever seen it. The crab cocktail was first delivered as a shrimp cocktail but once replaced with crab meat it was good. The large size fillet mignon was excellently as always.
Great place, great staff and great service! My and I had a wonderful time and really enjoyed oursleves!
The food was absolutely delicious. I highly recommend the Andy's Salad!
Compared to Lugers and old homestead. Their steaks are nothing special. Had the dry aged special and it was dry and had no taste. Lack of salt and marbling. Had to use a1 steak sauce to enjoy it. Disappointed in the quality of the steaks. Seafood tower was good but for 165. It better be.
The kitchen was not up to par. Steaks were not cooked properly - odd for a steak restaurant. Wait staff was very good. Manager came by to apologize for inconvenience. When we got the check we realized we had been charged for an item we had not ordered. Our guests from out of town had a curtain and we could not wait. We paid the bill and notified the hostess as we left. She asked where we sat, I told her we had made the reservation through Open Table and gave her my name. She checked, confirmed, and assured someone would call. Nothing.
On the positive side, our guest in a wheelchair was very well received and accommodated. She had easy access and was comfortable.
Excellent prix-fixe lunch. 3 courses, good choices. A real bargain!
Great food and great staff.
Try sat us in the back and promptly forgot about us
It was difficult to find the server or busboy when needed. One of the burgers was ordered medium and served almost raw. The $45.18 check was put through my credit card as $114.86. That amount is what is showing as the pending charge on my credit card despite the fact that he said that it was corrected.
This was nowhere near the usually great service at the Palm.
The steaks were not cooked to the level of doneness. So we sent one back then waited 14 minutes to be returned to the table. Totally unacceptable.
Nice restaurant, good wine.
We went here before Broadway show and were thrilled with atmosphere, service and food. Would definitely recommend!
Quality of the steak has gone down. I used to frequent the 837 Palm and special requests were ALWAYS accommodated. I asked for a burger which is one the lunch menu and was told they would not make it since I was sitting in the dining room - bar only. Never has happened at any other Palm. Side dishes lacked flavor. Would only return if seeing a show in the area.
Great way to enjoy a first class meal before a show!
Great restaurant. Wonderful Lobster and Steaks. Superior service.
We had to push back the res an hour to 830pm on a Friday, and it worked out great! We were inbetween rushes with the theatre crowd and had the best experience. Our server was delightful, friendly, and always there when we needed her. The bus staff was just as quick to deliver on function and form.
A perfect pre-theatre dining experience.
Very good service and the food was great!!
Great food and a staff that goes out of their way to accommodate. My favorite restaurant!
Food is consistently good.