The Palm West Side
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Always good; food and service
First time back since the pandemic and it was a fun night out! Food and service were great!
Exc food & service as always.
So glad to be back. Had a drink at the bar and asked about wine recommendations for dinner. We got tastes which drove our choice. More expensive, but worth it.
Dinner was served by a long term Palm waiter. He did everything well. Steak, as always was perfect.
Our only disappointment was the clams in the clams casino were the smallest I’ve ever seen.
Being long time customer to Palm, my last 2 times dining there found the food quality much declined and portions reduced.
Wonderful meal at the Palm West Side, as usual. The power lunch special is the best deal in NYC. My salad, pasta with shrimp, and chocolate cake were all fantastic. The service was excellent as usual. You just can't go wrong here.
Outstanding food. Waiter was OK
Excellent service and food. We visited the Palm before seeing Springsteen on Broadway and chose the Thursday Night Date Night package, which was the choice of lobster bisque, caesar or garden salad, two 6 oz filets, lobster tail, side dish, a dessert. We chose the cheesecake for dessert and it was impeccable. We loved our experience so much that we came back the next day for the power lunch.
Dinner at The Palm was great. The food was excellent. We especially enjoyed the lobster! All servers were friendly and attentive. It’s so nice to be able to celebrate a birthday dinner at such a special restaurant.
Unfortunately our experience was affected by a terribly abusive man at the adjacent table. He was unbelievably cruel to his wife and although the manager asked him to keep his voice down, our experience was significantly affected. I believe they chose fo not ask him to leave as he is a regular client. Our server was very apologetic and we appreciated her ensue of humor.
Wonderful restaurant. Outstanding food, service, ambiance, everything was perfect. I love coming here. Never disappointed.
The food was excellent, delivered timely. The waiter was great. Never particularly cheap, but we’ll with it.
The Palm is not what it used to be and has lost its personal service. Food is over cooked and wait staff is disinterested.
Our waitress was fantastic! People person and made great food recommendations. The food was outstanding and we look forward to going back
Great to be back at the Palm. Gigi salad as good as ever. Nice 👍
The Palm West use to be one of the best restaurants in New York city. In my opinion , it is now one of the worst. I have been there over one hundred occasions. My experience on June 26, 2021 was dreadful. The manager on duty, was rude, unprofessional and unpleasant. She refused to seat me in my usual location, though it was available. This manager was apathetic regarding my loyalty as a repeat customer and displayed a disrespectful demeanor.
Best restaurant i’ve ever been to. Definitely coming back here on my anniversary, graduate college, wedding etc. The scenery in the restaurant was the most unique i’ve ever seen and the new york strip was the best steak i’ve had in my life hands down
The food and the drinks was outstanding. Also my server was so fantastic.
Basith and Salem were attentive and a breathe of fresh air. They could do well teaching how to be a welcoming host. So good. Food - exquisite. Everything was great. Best flourless chocolate cake ever!
Business lunch for a group, salads & burgers. Waitress was attentive, service was quick and food was tasty. It's the Palm, so not a bargain spot but overall decent value.
Fabulous dinner. Great service
I always love my visits to the Palm West Side. The lunch special is an amazing deal. I had a delicious green salad followed by the past with shrimp. The portions were most generous and both dishes were excellent. The lunch special now comes with dessert - I had the key lime pie and it was terrific. The service was outstanding as always. I will be going back very soon.
The Palm is consistent. Food is great, service excellent, the ideal NYC steakhouse.
Great food. This the first time at this Palm restaurant
The noise was terrible. We ordered the Fathers Day Special which was not good and was not as advertised
The waitress named CAsandra was spectacular
Our food was delicious and prepared just as we asked. The service was attentive, but not intrusive. All in all we had a great dinner.
I’ve been to the Palm several times and as usual great steak! I just miss the original two in city
Love this place.
Had a birthday dinner here in private room.
Lousy service...slow and inattentive. Main entrees and side dishes mediocre, given the price. Not your father’s Palm.
We are long time Palm fans, originally from Second Avenue.
Service was very bad. Hope they get it together soon.
All was great ~ I didn’t feel rushed, which I really appreciated. Had a 4:30 reservation which upon arrival we had the place to ourselves. Within the hour the place got packed but we didn’t even realized it. There was sound but it wasn’t over powering. Great spot for a night out.
Ordered a 5 lb lobster
It was overcooked
The lobster was dry
Not like the past lobsters I had there in the past
for the price the lobster should have been cooked correctly
The food was amazing and the service was too. Always a go to ore Covid so very happy to be back finally!!!!!
I ordered a 14 ounce sirloin steak cooked medium rare and it was inedible. The steak was dry and tasteless. I am a long time fan of the Palm but this would take me away from dining at the Palm. I send this note, not as a complaint but to let you know about my recent experience on June 7 dining at the Palm.
I have been coming to this Palm for years. Service not great and food equally not great, overpriced for what they offer. Too many other great choices. Benjamin’s for sure on my next trip, now a bit pricey but worth every penny!
We were extremely disappointed with the Palm. This WAS one of our favorite places to go...no more. On a Saturday night what steak house does NOT have prime ribs OR BAKED potatoes!!! We'll take our business to one of their many competitors
The food was perfectly prepared. Service was pleasant and all around a great dinner.
We were excited to go back to the Palm, even though we knew it had been sold to Landry’s. For the most part, it was great. However, we were disappointed that the Palm’s 1000 island dressing - maybe the best in the world - is no longer available. No more onion rolls either. The chicken parmigiana is still good, but a little thinner and smaller. The sauce was not quite the same either. It is sad to see an institution like the Palm change, but it was still a nice meal.
Great food. Nice experience & service. The seat was a little crooked.
You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Postmates and Uber Eats.
The Palm West Side is rated 4.6 stars by 6179 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.