The Palm West Side

4.6
6179 Reviews
$30 and under
Steakhouse
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 6179 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.5
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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FW
vipFromWisconsin
New York Area
48 reviews
Dined a day ago
Overall5food4service5ambience4

Always good; food and service

AM
AnthonyM
New York Area
8 reviews
Dined 2 days ago
Overall5food5service5ambience5

First time back since the pandemic and it was a fun night out! Food and service were great!

MF
vipMarkF
New York Area
27 reviews
Dined 2 days ago
Overall5food5service5ambience5

Exc food & service as always.

JJ
JerseyJoeC
New York Area
22 reviews
Dined 3 days ago
Overall5food4service5ambience5

So glad to be back. Had a drink at the bar and asked about wine recommendations for dinner. We got tastes which drove our choice. More expensive, but worth it.

Dinner was served by a long term Palm waiter. He did everything well. Steak, as always was perfect.

Our only disappointment was the clams in the clams casino were the smallest I’ve ever seen.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined 4 days ago
Overall3food2service5ambience3

Being long time customer to Palm, my last 2 times dining there found the food quality much declined and portions reduced.

TK
vipTK719
New York Area
299 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Wonderful meal at the Palm West Side, as usual. The power lunch special is the best deal in NYC. My salad, pasta with shrimp, and chocolate cake were all fantastic. The service was excellent as usual. You just can't go wrong here.

OT
OpenTable Diner
New York Area
1 review
Dined on July 8, 2021
Overall5food4service3ambience4

Outstanding food. Waiter was OK

SD
StephD
Philadelphia
10 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Excellent service and food. We visited the Palm before seeing Springsteen on Broadway and chose the Thursday Night Date Night package, which was the choice of lobster bisque, caesar or garden salad, two 6 oz filets, lobster tail, side dish, a dessert. We chose the cheesecake for dessert and it was impeccable. We loved our experience so much that we came back the next day for the power lunch.

RT
vipRunToEat
New York Area
8 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Dinner at The Palm was great. The food was excellent. We especially enjoyed the lobster! All servers were friendly and attentive. It’s so nice to be able to celebrate a birthday dinner at such a special restaurant.

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on July 5, 2021
Overall4food4service5ambience2

Unfortunately our experience was affected by a terribly abusive man at the adjacent table. He was unbelievably cruel to his wife and although the manager asked him to keep his voice down, our experience was significantly affected. I believe they chose fo not ask him to leave as he is a regular client. Our server was very apologetic and we appreciated her ensue of humor.

JN
vipJackNYNJ
New York Area
22 reviews
Dined on July 5, 2021
Overall5food5service5ambience5

Wonderful restaurant. Outstanding food, service, ambiance, everything was perfect. I love coming here. Never disappointed.

HP
vipHoustonPutnamLowry
New York Area
10 reviews
Dined on July 4, 2021
Overall5food5service5ambience4

The food was excellent, delivered timely. The waiter was great. Never particularly cheap, but we’ll with it.

M
vipMakeover
Philadelphia
2 reviews
Dined on July 2, 2021
Overall1food1service1ambience1

The Palm is not what it used to be and has lost its personal service. Food is over cooked and wait staff is disinterested.

BA
vipBettyA
New York Area
3 reviews
Dined on June 28, 2021
Overall5food5service5ambience5

Our waitress was fantastic! People person and made great food recommendations. The food was outstanding and we look forward to going back

Thanks

OT
OpenTable Diner
New York Area
8 reviews
Dined on June 27, 2021
Overall5food5service5ambience5

Great to be back at the Palm. Gigi salad as good as ever. Nice 👍

f
vipfrequentdiner
New York Area
5 reviews
Dined on June 26, 2021
Overall1food3service2ambience1

The Palm West use to be one of the best restaurants in New York city. In my opinion , it is now one of the worst. I have been there over one hundred occasions. My experience on June 26, 2021 was dreadful. The manager on duty, was rude, unprofessional and unpleasant. She refused to seat me in my usual location, though it was available. This manager was apathetic regarding my loyalty as a repeat customer and displayed a disrespectful demeanor.

RB
ReubenB
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

Best restaurant i’ve ever been to. Definitely coming back here on my anniversary, graduate college, wedding etc. The scenery in the restaurant was the most unique i’ve ever seen and the new york strip was the best steak i’ve had in my life hands down

FC
FarrahC
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

The food and the drinks was outstanding. Also my server was so fantastic.

CS
vipCSpice
New York Area
42 reviews
Dined on June 24, 2021
Overall5food5service5ambience5

Basith and Salem were attentive and a breathe of fresh air. They could do well teaching how to be a welcoming host. So good. Food - exquisite. Everything was great. Best flourless chocolate cake ever!

j
joehock27
New York Area
27 reviews
Dined on June 24, 2021
Overall4food4service4ambience3

Business lunch for a group, salads & burgers. Waitress was attentive, service was quick and food was tasty. It's the Palm, so not a bargain spot but overall decent value.

OT
OpenTable Diner
Houston
2 reviews
Dined on June 22, 2021
Overall5food5service5ambience5

Fabulous dinner. Great service

TK
vipTK719
New York Area
299 reviews
Dined on June 22, 2021
Overall5food5service5ambience5

I always love my visits to the Palm West Side. The lunch special is an amazing deal. I had a delicious green salad followed by the past with shrimp. The portions were most generous and both dishes were excellent. The lunch special now comes with dessert - I had the key lime pie and it was terrific. The service was outstanding as always. I will be going back very soon.

SC
vipSCS40
New York Area
8 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

The Palm is consistent. Food is great, service excellent, the ideal NYC steakhouse.

DK
DenKen
Baltimore
1 review
Dined on June 20, 2021
Overall4food5service3ambience5

Great food. This the first time at this Palm restaurant

RB
vipRobertB
New York Area
13 reviews
Dined on June 20, 2021
Overall2food2service3ambience3

The noise was terrible. We ordered the Fathers Day Special which was not good and was not as advertised

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

The waitress named CAsandra was spectacular

BB
BobbyBx
New York Area
35 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Our food was delicious and prepared just as we asked. The service was attentive, but not intrusive. All in all we had a great dinner.

W
Whoknows
Miami
17 reviews
Dined on June 18, 2021
Overall5food5service5ambience5

I’ve been to the Palm several times and as usual great steak! I just miss the original two in city

OA
OguguaA
1 review
Dined on June 18, 2021
Overall5food5service5ambience4

Love this place.
Had a birthday dinner here in private room.

3
3pastas
New York Area
6 reviews
Dined on June 12, 2021
Overall2food3service1ambience3

Lousy service...slow and inattentive. Main entrees and side dishes mediocre, given the price. Not your father’s Palm.

B
vipBillyd
New York Area
63 reviews
Dined on June 12, 2021
Overall3food4service2ambience3

We are long time Palm fans, originally from Second Avenue.

Service was very bad. Hope they get it together soon.

D
Dilahlah
New York Area
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

All was great ~ I didn’t feel rushed, which I really appreciated. Had a 4:30 reservation which upon arrival we had the place to ourselves. Within the hour the place got packed but we didn’t even realized it. There was sound but it wasn’t over powering. Great spot for a night out.

B
Billcap
New York Area
18 reviews
Dined on June 11, 2021
Overall3food4service3ambience2

Ordered a 5 lb lobster
It was overcooked

The lobster was dry

Not like the past lobsters I had there in the past

for the price the lobster should have been cooked correctly

d
vipdiane
New York Area
9 reviews
Dined on June 10, 2021
Overall5food5service5ambience5

The food was amazing and the service was too. Always a go to ore Covid so very happy to be back finally!!!!!

L
vipLania249
New York Area
26 reviews
Dined on June 7, 2021
Overall3food1service5ambience5

I ordered a 14 ounce sirloin steak cooked medium rare and it was inedible. The steak was dry and tasteless. I am a long time fan of the Palm but this would take me away from dining at the Palm. I send this note, not as a complaint but to let you know about my recent experience on June 7 dining at the Palm.

J
vipJ5467
Los Angeles
26 reviews
Dined on June 6, 2021
Overall2food2service2ambience3

I have been coming to this Palm for years. Service not great and food equally not great, overpriced for what they offer. Too many other great choices. Benjamin’s for sure on my next trip, now a bit pricey but worth every penny!

d
vipdgold606
New York Area
99 reviews
Dined on June 5, 2021
Overall2food2service4ambience3

We were extremely disappointed with the Palm. This WAS one of our favorite places to go...no more. On a Saturday night what steak house does NOT have prime ribs OR BAKED potatoes!!! We'll take our business to one of their many competitors

SJ
SJOB
New York Area
3 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

The food was perfectly prepared. Service was pleasant and all around a great dinner.

E
vipEjrob
New York Area
1 review
Dined on June 1, 2021
Overall5food4service5ambience5

We were excited to go back to the Palm, even though we knew it had been sold to Landry’s. For the most part, it was great. However, we were disappointed that the Palm’s 1000 island dressing - maybe the best in the world - is no longer available. No more onion rolls either. The chicken parmigiana is still good, but a little thinner and smaller. The sauce was not quite the same either. It is sad to see an institution like the Palm change, but it was still a nice meal.

O
Orlando
1 review
Dined on May 29, 2021
Overall4food4service4ambience4

Great food. Nice experience & service. The seat was a little crooked.

FAQs

You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Postmates and Uber Eats.

The Palm West Side is rated 4.6 stars by 6179 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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