The Palm West Side

4.5
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6069 Reviews
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$50 and over
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Steakhouse

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Pre/post Theatre
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

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What 6069 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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PG
vipPublishingGuy
New York Area
13 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

As usual, a perfect business lunch experience.

AZ
AlanZ
New York Area
1 review
Dined on March 10, 2020
Overall5food5service5ambience5

Still the best place for good friends to meet for a great meal.

MD
vipMichaelD
New York Area
148 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Great food and caring friendly service.

OT
OpenTable Diner
London
1 review
Dined on March 7, 2020
Overall2food2service2ambience2

Disappointing. From being taken to table, to taking food order to getting the bill there was nothing g special about the service. It was very much a get you in and get you out feeling from the staff despite not busy evening.
Table nearby were very loud, bad language and very drunk which was disruptive to us and the other neighbouring table but at no point did the staff ask the noisy swearing table to tone it down.
The food was average, my partner and I both had steaks ordered cooked differently but both on the burnt side.
Wouldn’t return, not worth the money.

PB
PhilB
New York Area
12 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Always fabulous, never disappoints, the service is top notch and the food incredible

BM
vipBillM
Richmond
20 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Awesome job! Went to dinner with friends in between a matinee and evening show. The service was impeccable. Great food and drinks. Relaxed atmosphere because we were talking and laughing they spread out our courses. They were very attentive but not overly crazy about checking in every five seconds. Let us pay on separate cards. Was a fun vibe, everyone was having a nice dinner and what looked to be a good time but it wasn't loud so you had to shout to hear each other at your table. Staff was organized, management was present but to help and aide not to micromanage. Just an all around great experience. Food was awesome. Lot's of choices. Prices fit what we ordered and was in a nice range. You felt you got more than what you paid for it. Will go back again in a heart beat! If you are reading this and want a nice place to eat, good food, great ambiance...Go here!

OT
OpenTable Diner
New York Area
1 review
Dined on March 7, 2020
Overall5food5service5ambience4

Wonderful time! Food always good and we had exceptional service. Thanks especially to Jen!

b
barbaras
8 reviews
Dined on March 7, 2020
Overall4food5service2ambience5

Our evening started out great. The waiter agreed to make the Chilean sea bass special you featured on
Friday. Cosmopolitan was perfect food amazing. Dessert amazing. Then I asked the waiter to put
The points for the dinner on my 837 card. He said he could not after the check was closed out. He actually couldn’t be bothered with us after he was serving Bobbi brown and 10
Of her closest friends at the next table. I left with an uneasy feeling. The Palm either on the west side or east side is our favorite nyc restaurant. I e mailed the Palm website and still have not gotten feedback.

JB
JorgeB
Miami
7 reviews
Dined on March 6, 2020
Overall3food4service3ambience2

La comida, aceptable. Los precios excesivamente elevados para el lugar y el producto final. No es razonable la relación precio/calidad.

Report
w
wmrayii3670
Philadelphia
3 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Always excellence experience. Great steak and Lobster!

R
vipRonnie
New York Area
39 reviews
Dined on March 6, 2020
Overall4food5service4ambience4

Great celebration meal, steak was sensational and the guys loved their steak sandwiches too. Thanks The Pale for a nice afternoon.

CW
CynthiaW
1 review
Dined on March 4, 2020
Overall1food1service5ambience2

Competent professional pleasant waitress, boring over huge and over priced pretentious food and ambiance

G
vipGourmant
New York Area
342 reviews
Dined on March 4, 2020
Overall5food5service4ambience5

As always my seated request was honoured
The Palm has a great lunch menu at a fair NY price. I had salad with tuna (abundant) and my friend had the salad with lobster, also quite good
Atmosphere is great

R
vipRkron
New York Area
38 reviews
Dined on March 4, 2020
Overall5food5service5ambience4

Excellent lobster salad with a big chunks of lobster!

MM
MariaM
1 review
Dined on March 4, 2020
Overall5food5service5ambience5

I run a trip to NYC once-a-month, and we always let our passengers know about The Palm. We had lunch there yesterday with a group of 9, and everyone was very happy with my choice. Always love having lunch at the Palm. The food and the staff are always so nice. We will be back again!

DL
vipDeniseL
New York Area
18 reviews
Dined on March 1, 2020
Overall5food5service5ambience5

delicious and fun

DM
DeniseM
Atlanta
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

The food was incredible. I had the filet with the Lobster truffle butter. I’m going back next month so I can enjoy it again.

LD
LisaD
New York Area
1 review
Dined on March 1, 2020
Overall3food2service4ambience4

Steak was sent back because it wasn’t medium. It returned to the table charcoal on the outside and still rare on the inside.
Ordered crab, shrimp & lobster cocktail appetizer..when the check came it was listed individually and it totaled $95.00. An appetizer for 1 for that amount is insane. The server should tell you it’s $95.00. Ridiculous.

N
vipNick
New York Area
15 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Birthday celebration for my wife


Our server was Dewan b. Table 21. He was absolutely superb. Great food. Better cocktails and super service!

When in nyc a visit to the palm is a must for us !

we had cocktails at the bar - our greeting when we entered was great. Every person we talk ed you along the way was just terrific. If I could do 6 stars I would !!

O
Outstanding
New York Area
10 reviews
Dined on February 29, 2020
Overall5food5service5ambience2

I've been a Palm 837 Member for a long time. Took my niece there the other night for dinner.
The hostess sat us right next to the caricature of my late wife and I.
She knew that and it was very cool.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 29, 2020
Overall1food4service1ambience2

Waitress became nasty when we expressed that our service was slow.
We told them we had tickets to theater and the food was not coming out. When we told the waitress we were unhappy she actually became abusive.
It was a terrible experience

PG
vipPhyllisG
New York Area
3 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Excellent service! Excellent meal! We enjoyed the entire experience. Thank you for a memorable night.

G
vipGettelfinger
New York Area
9 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

They did a wonderful job celebrating my wife’s 65th birthday. Kudos to everyone at The Palm West!

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

They go out of the way for you on your birthday. It’s a great place to celebrate a special Occassion. Dinner was pricey but excellent. I highly recommend the wedge salad.

MD
vipMichaelD
New York Area
149 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Great food and even better service.

G
Gail
New York Area
3 reviews
Dined on February 26, 2020
Overall5food5service5ambience5

Great food and service

S
vipSteve
Washington DC
29 reviews