The Palm West Side

4.5
6173 Reviews
$30 and under
Steakhouse
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 6173 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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3
3pastas
New York Area
6 reviews
Dined 3 days ago
Overall2food3service1ambience3

Lousy service...slow and inattentive. Main entrees and side dishes mediocre, given the price. Not your father’s Palm.

B
vipBillyd
New York Area
62 reviews
Dined 3 days ago
Overall3food4service2ambience3

We are long time Palm fans, originally from Second Avenue.

Service was very bad. Hope they get it together soon.

D
Dilahlah
New York Area
1 review
Dined 3 days ago
Overall5food5service5ambience5

All was great ~ I didn’t feel rushed, which I really appreciated. Had a 4:30 reservation which upon arrival we had the place to ourselves. Within the hour the place got packed but we didn’t even realized it. There was sound but it wasn’t over powering. Great spot for a night out.

B
Billcap
New York Area
18 reviews
Dined 4 days ago
Overall3food4service3ambience2

Ordered a 5 lb lobster
It was overcooked

The lobster was dry

Not like the past lobsters I had there in the past

for the price the lobster should have been cooked correctly

d
vipdiane
New York Area
7 reviews
Dined 5 days ago
Overall5food5service5ambience5

The food was amazing and the service was too. Always a go to ore Covid so very happy to be back finally!!!!!

L
vipLania249
New York Area
25 reviews
Dined on June 7, 2021
Overall3food1service5ambience5

I ordered a 14 ounce sirloin steak cooked medium rare and it was inedible. The steak was dry and tasteless. I am a long time fan of the Palm but this would take me away from dining at the Palm. I send this note, not as a complaint but to let you know about my recent experience on June 7 dining at the Palm.

J
vipJ5467
Los Angeles
20 reviews
Dined on June 6, 2021
Overall2food2service2ambience3

I have been coming to this Palm for years. Service not great and food equally not great, overpriced for what they offer. Too many other great choices. Benjamin’s for sure on my next trip, now a bit pricey but worth every penny!

d
vipdgold606
New York Area
94 reviews
Dined on June 5, 2021
Overall2food2service4ambience3

We were extremely disappointed with the Palm. This WAS one of our favorite places to go...no more. On a Saturday night what steak house does NOT have prime ribs OR BAKED potatoes!!! We'll take our business to one of their many competitors

SJ
SJOB
New York Area
3 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

The food was perfectly prepared. Service was pleasant and all around a great dinner.

E
vipEjrob
New York Area
1 review
Dined on June 1, 2021
Overall5food4service5ambience5

We were excited to go back to the Palm, even though we knew it had been sold to Landry’s. For the most part, it was great. However, we were disappointed that the Palm’s 1000 island dressing - maybe the best in the world - is no longer available. No more onion rolls either. The chicken parmigiana is still good, but a little thinner and smaller. The sauce was not quite the same either. It is sad to see an institution like the Palm change, but it was still a nice meal.

O
Orlando
1 review
Dined on May 29, 2021
Overall4food4service4ambience4

Great food. Nice experience & service. The seat was a little crooked.

V
vipVicky
Kansas City
19 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

We celebrated our friend’s marriage since we couldn’t be there for their wedding due to Covid. Salam as always made it a special evening!

A
vipAledavi2000
Caribbean
22 reviews
Dined on May 28, 2021
Overall5food5service4ambience5

Great food and ambiance.

JH
JohnH
New York Area
1 review
Dined on May 24, 2021
Overall5food5service4ambience5

First time to west side Palm, much better than the old east side. Everything was very good.

l
lovetodineout
New York Area
9 reviews
Dined on May 22, 2021
Overall4food4service4ambience3

Great service and terrific steak and 4LB lobster.
Gigi salad was a disappointment, however.

A
vipAnna
Las Vegas
31 reviews
Dined on May 22, 2021
Overall5food5service5ambience4

Enjoyed lunch here today. It was gourmet but not too fussy. They have a two course lunch special with several choices. One of us had the 6oz filet and the other the chicken parmesan. I like how the booths here are so private.

W
vipWendy
New York Area
17 reviews
Dined on May 21, 2021
Overall5food5service5ambience4

Always good food with Broadway ticket prices. Under new ownership but has the same old favorites....the best for steak, potatoes, creamed spinach, shrimp Bruno, etc. Italian entrees, pasta and seafood also available.

A
vipAnna
Las Vegas
31 reviews
Dined on May 20, 2021
Overall5food5service5ambience4

We loved the booth they gave us. The gnocchi was terrific and so was the chilean sea bass. Even the creamed spinach was delicious.
The service was perfect. I like how the waiter was always available but did not constantly interrupt us.

BM
vipBigMike
New York Area
36 reviews
Dined on May 19, 2021
Overall4food4service4ambience5

Excellent all around but for the 2nd visit in a row, entree and sides came out 5 minutes after appetizers. Unacceptable!

FL
vipFoodLover
New York Area
7 reviews
Dined on May 19, 2021
Overall5food5service5ambience5

The food and service were both phenomenal as usual.

TB
TimB
Savannah
14 reviews
Dined on May 17, 2021
Overall5food5service5ambience5

As always outstanding service. Dee and her staff did a wonderful job...it was great to be back NYC

OT
OpenTable Diner
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

We haven’t been to the Palm in a few years. The service was amazing and food was delicious as it used to be. Thank you

BI
vipBIGBOY
New York Area
17 reviews
Dined on May 13, 2021
Overall5food5service5ambience5

The Palm never disappoints! Service and food were off the charts!!

a
alk99
New York Area
10 reviews
Dined on May 9, 2021
Overall5food5service5ambience4

Great food and service

LW
vipLewisW
New Mexico
4 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Best lobster in NYC. Monday salad is wonderful, save room for the cheesecake

j
jenp
New England
5 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

always one of our favorite stops for dinner and drinks

e
vipemc2
New York Area
4 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Outstanding. We were a party of four and were prepared to cut them some slack in
light of the recent opening after the pandemic. No need. While their menu was slightly trimmed in light of the recent reopening, their actual dishes were of a piece with the outstanding menu items of the past. Good quality food, old favorites, generous portions and a wait-staff with just the insouciance one has come to expect at the Palm

Only one request: Bring back the Prime Rib, please (!!!) It was one of their outstanding menu items of the past and a favorite of old diners at the original Second Avenue Palm and Palm Too.

OT
OpenTable Diner
New York Area
1 review
Dined on May 7, 2021
Overall1food1service3ambience5

Went for a late night dinner and food wasn’t made with same care as expected from Palm. Both steak and sides needed to be sent back to get right. Very disappointed in this location.

JR
JohnR
San Francisco
2 reviews
Dined on May 1, 2021
Overall2food1service2ambience3

Waiter was nice but unresponsive to maki g sure things were progressing smoothly, several misfires to bring the requested wine bottle, and the food was quite marginal, very very bland, and a chicken parm that was close to awful. If I didn’t recall the restaurants hey days and the exorbitant prices I would be less critical, but still not go back.

OT
OpenTable Diner
Seattle
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Graduation dinner with large family group. Private room, great attention and service. Very accommodating. Delicious high quality food.

f
vipfrequentdiner
New York Area
5 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Consistently great food, great service and great management.

s
vipsteveandrea
Atlanta
7 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Outstanding. Very safe. Delicious. Incredible service.

JN
vipJackNYNJ
New York Area
19 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

wonderful dinner - great steakhouse with great service. Always a pleasure to dine here.

N
vipNjoyfood
Western NC
81 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Great meal and professional service

SC
vipStephenC
New York Area
8 reviews
Dined on April 24, 2021
Overall5food5service5ambience4

This is the best and most consistent strip steak and while I have tried and go to many other steakhouses this is my go to place for over 20 years.

JC
JohnnyC
New York Area
12 reviews
Dined on April 22, 2021
Overall5food5service5ambience5

Never disappointed! Service and meal were off the charts.

CH
ClareH
New York Area
4 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

We had a reunion with b out of town family and met at the Palm because it was convenient for our visitors. We were treated beautifully by our server, Fabiola. The food and service were great. Thank you!

S
Stephanie
New York Area
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Kelsey was absolutely amazing! did everything to help me have a great experience. Food was beyond good. I loved it all.

PF
PeterF
New York Area
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

I love this steakhouse. Obviously, it is pricey if you don’t live in NYC however the quality is absolutely worth the price. This was my second time there and I can’t wait to go again. If you’re in midtown and don’t mind spending money for a quality dinner, you’d be hard pressed to find a better place.

AN
ANGELOS
New York Area
3 reviews
Dined on April 17, 2021
Overall5food5service5ambience4

Lunch at is best, great food selection and quality, very clean and service was excellent thank you.

FAQs

You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Postmates and Uber Eats.

The Palm West Side is rated 4.5 stars by 6173 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Palm West Side