The Palm West Side

4.5
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6043 Reviews
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$50 and over
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Steakhouse

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Pre/post Theatre
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the heart of the theatre district in Time Square, Palm Restaurant has become a hotspot for theatre-goers, celebrities, tourists and Palm Restaurant regulars alike. Loyal Palm Customers include Andy Cohen, Don King, Kathy Lee and Hoda and the cast of Book of Mormon to name a few. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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What 6043 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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MD
New York Area
148 reviews
Dined 12 hours ago
Overall5food5service5ambience5

Great food and even better service.

G
New York Area
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great food and service

S
Washington DC
29 reviews
Dined 3 days ago
Overall5food5service4ambience4

The Palm is always a good choice for a business lunch or dinner. The menu is varied enough that even if you aren’t a fan of steak, there is plenty to choose from.

JR
Los Angeles
27 reviews
Dined 5 days ago
Overall4food4service4ambience4

This is one of my favorite go to restaurants. They did not get it right tonight. The steaks were all over cooked and dry. I think the waiter must have left them on the pass for a long time.
And the waiter was not very attentive. It took him 15 minutes just to ask if we wanted cocktails or wine.

JD
New England
21 reviews
Dined 6 days ago
Overall5food5service4ambience3

Filet mignon was excellent. Side dishes had much to be desired although plentiful portion sizes for 2 or more Staff was attentive.

J
New York Area
20 reviews
Dined 6 days ago
Overall4food3service5ambience5

We were celebrating our son’s 25 birthday. Faviola our waitress was great, accommodating and on the mark. The food this time wasn’t up to what we normally expect from the Palm. My wife’s linguini was extremely over cooked and mushy when she ordered it aldente. The sauce for the chicken parm was very bland. Anthony the Maitre-d was extremely apologetic and did take the pasta off our bill and complimentary desert. We love the Palm and have been going there for years and will always continue. All good just a bad day. No issues, just letting you know. All good with us and see you soon. The Saporito family!

OT
Atlantic City
13 reviews
Dined 7 days ago
Overall5food5service5ambience5

Fabulous lunchtime meal. First time at the Palm in NYC. Everything was prepared perfectly. Definitely dining here again.

AN
New York Area
1 review
Dined 7 days ago
Overall5food5service5ambience5

Never had a bad meal or experience at the Palm. Everything was excellent. Great location for the theater crowd. I highly recommend.

GG
New England
5 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

This was our 5th visit, this restaurant knows how to treat people well, prepare wonderful food in a beautiful environment. Each experience is better than the time prior. My only concerns are the prices are getting too high and the carrot cake was dry.

OT
New York Area
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

Great experience. Waiters attentive and efficient. They met every request we had and were friendly and funny. Will go again for sure

OT
Atlantic City
1 review
Dined on February 21, 2020
Overall5food5service3ambience4

Good experience

MJ
Chicago
4 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Excellent dining experience. Server was great. Small things like when ordering two of the same appetizer bringing them both on one dish to save table space.

Food was excellent steaks made perfectly, sides were great.

G
Miami
17 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

My favorite lunch spot! Comfortable, welcoming and reasonably priced.

m
London
57 reviews
Dined on February 17, 2020
Overall5food5service4ambience5

We have dined here many times and all is usually excellent . The service and attentiveness by the female waiter was not up to par. We waited too long for our drinks to arrive . Very surprised as the restaurant was empty
The male waiter was excellent
This is not the usual attentiveness .

OT
New York Area
1 review
Dined on February 16, 2020
Overall5food5service3ambience5

Everything once we got to our table was fabulous. It started off a little rocky because the bar service is horrible.

OT
New York Area
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Amazing food and awesome service !

M
New England
3 reviews
Dined on February 16, 2020
Overall4food2service3ambience3

It was a lovely dinner with an iconic atmosphere, the Cobb salad was delicious and the bacon appetizer was superb! The steak (Porterhouse) was lackluster and dry. It also had a bitter taste from the char. I loved the creamed spinach but I'd pass up the barely seasoned au gratin potatoes. We skipped dessert and we will try another steakhouse next time.

RZ
New York Area
3 reviews
Dined on February 16, 2020
Overall2food1service2ambience2

Over priced, subpar service, and dirty

j
1 review
Dined on February 16, 2020
Overall4food3service5ambience3

Extremely convenient location to the theater district. We were seated at a table by the kitchen and were accommodated in our request to relocate. The one dish my daughter wanted (short ribs) was not available - we were there early 5pm. My veal martini was fairly good. Husband had a tiny piece of fish and daughters chicken Parmesan was ok. Desserts weren’t anything special. Overall, I’d pick a different restaurant next time.

OT
Miami
2 reviews
Dined on February 15, 2020
Overall1food1service1ambience2

Our waiter was not attentive. All of our steaks were cooked at the wrong temperature and fries were overly salty.
They did not acknowledge my daughter’s 18th birthday which I had specifically requested and finally when we called to say we had misplaced our credit card they claimed they did not have it but called several hours later after we had cancelled it to say they had it.

OT
Detroit
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Birthday weekend in New York

OT
Los Angeles
2 reviews
Dined on February 14, 2020
Overall1food3service1ambience4

Service was not that great. Disappointed.

MB
Columbus
4 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

We went in valentines to celebrate my daughters sweet 16. Everything was fabulous. We had the lamb it was amazing. The 3 cheese potatoes yum yum.

KB
Detroit
37 reviews
Dined on February 14, 2020
Overall5food5service5ambience4

My husband took me out for a special Valentine’s Day lunch and we had the lobster - steak special w two appetizers (3 very lg shrimp in a wonderful Dijon sauce-) 4 pound lobster a 12 ounce filet a side of creamed spinach and two spectacular cheesecakes. We upgraded to the two glasses of peiper heidsick for $25-(regular price $34 each-) had excellent service from Harrison and a lovely experience overall. The specials at The Palm are always outstanding.

HD
New York Area
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

I took my lovely wife to dine at The Palm West Side on Feb. 13 to celebrate her dad's birthday. He passed away two years ago. We were early for our 7 PM reservation, were asked if we wanted to be seated, we did. Once seated we were met by Jeff, a tremendously helpful waiter. He helped my wife with some choices and we settled in for a FABULOUS, VERY special dinner. Many thanks also to the kitchen - every morsel delectable. My wife's filet mignon was perfection, my veal parm was wonderful - portion over-sized, which called for a doggie bag. We went home very happy with several doggie bags. Many thanks for another delightful experience!

OT
New York Area
1 review
Dined on February 12, 2020
Overall2food3service1ambience3

Waiter was extremely rude

l
New York Area
2 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

A Christmas gift

RO
Orlando
1 review
Dined on February 11, 2020
Overall3food3service2ambience2

Too noisy, bad service, plate served was cold, price do not justify food.

j
New York Area
2 reviews
Dined on February 11, 2020
Overall5food5service5ambience5

Excellent crabcakes - all crab, not bready or fried. My husband had an excellent strip steak. Fresh oysters and clams casino also very good as were the cocktails and creme brulee.

TK
New York Area
82 reviews
Dined on February 10, 2020
Overall4food5service4ambience4

I went to The Palm West Side for lunch enjoyed a terrific meal. The mixed green salad,swordfish with mashed potatoes, and doughnut holes with chocolate were all fantastic. The service was very good and the lunch special prices were quite reasonable.

f
New York Area
18 reviews
Dined on February 9, 2020
Overall5food5service4ambience4

The place was great the food was delicious. It was better this time than the first time I went. We ordered the baked clams, crab cake, porterhouse for 2 potatoes and chocolate cake. Everything was amazing. The steak was very tender. We will definitely go back.

OT
New York Area
1 review
Dined on February 9, 2020
Overall1food2service1ambience2

A restaurant whose parent conk

KM
New York Area
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

The menu is varied, the service excellent. I would definitely recommend The Palm West Side. Also, the location is very convenient for the theater crowd.

L
New York Area
125 reviews
Dined on February 8, 2020
Overall3food3service3ambience3

I am a frequent diner at the Palm, so much so that my picture is on the wall. This visit was a bit disappointing. The service was so-so. It was often hard to find our waiter and when food was brought out they had no idea which seat to place it at. I had the 18 ounce Strip Steak, which is typically outstanding. On this occasion it was thinner than usual, which did not allow for the typical char on the outside as it would have been overdone on the inside if they had the usual charring. When I made the reservation I mentioned that it was my wife's birthday, but no mention of it was made. All in all, not up to the usual high standards.

D
1 review
Dined on February 8, 2020
Overall2food1service2ambience2

Food wasn't cooked well. Service was terrible and slow. Would not recommend

f
New York Area
20 reviews
Dined on February 8, 2020
Overall4food4service5ambience4

Great restaurant if you can afford it. The appetizers and steaks were delicious. Bread basket was disappointing. Service is impeccable. Only complaint is the prices. My date and I had 2 appetizers, 2 steaks, 2 side dishes and a relatively inexpensive bottle of wine ($84), and the check with tip was $350. While its a classic NYC steakhouse, its hard to justify the cost for a visit here.

OT
1 review
Dined on February 8, 2020
Overall3food3service5ambience4

Server was great! All appetizers were great and sides. Got the bacon wrapped scallops, applewood bacon, baked clams, mashed potatoes and french fries. But the steak was flavorless. I tried 3 different sauces and they didnt compliment the steak. I was surprised since i have been to another location and they are known for their steaks. Very disappointing. Also watch with the prices of wines by the glass definitely better value to get by the bottle. My wine was $20 a glass and boyfriends was $45 a glass!!! - suggested by server.

LO
Toronto
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great food and service. Definitely pricey but worth it.

L
New York Area
289 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Excellent food, service and drink selection. Nice having a pre-fixe on a Saturday as well. Great selection. Will definitely return in the near future.

FL
New York Area
1 review
Dined on February 7, 2020
Overall3food5service5ambience5

I took my granddaughter out for dinner and a play for her birthday. The food and service was great, however, the noise level ruined our experience. There was a large table of men behind us who were unbearably noisy. I understand that they were having a good time. They should have been given a separate room.

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