The Palm West Side

4.4
6110 Reviews
$30 and under
Steakhouse
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 6110 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.0
value
Noise · Moderate
79% of people would recommend it to a friend
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MP
MichaelP
New York Area
1 review
Dined 3 days ago
Overall3food5service3ambience4

The restaurant was empty so I was surprised our waistress was not more attentive wirh gaps in between plates being cleared and she arriving. Most disappointing was I told her it was my friends birthday and had hoped she would have inclcued a candle on the dessert or have happy birthday written on the plate but neither was done.

MW
vipMissWeHoDays
Los Angeles
51 reviews
Dined 7 days ago
Overall4food4service4ambience3

The Palm is just not the same. Even before the pandemic, it had started going too corporate and servers no longer engage and chat with customers like they did in the days of Gino.

It is though with today’s limited menu options. They can’t help Covid. But food quality isn’t the same, and no lobster on a Friday night is just depressing.

I’ve earned nearly 50K Palm points over the past many years. It is time to hang up that habit. There are too many other choices offering better quality food if I’m not going to get the old Palm ambience that drive me to dine there week after week.

s
scotts
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Great meal, great service. Hoping thay can increase capacity and re create the Palm feel we love

T
Tyland134
Philadelphia
1 review
Dined on February 14, 2021
Overall2food2service5ambience5

Nice ambiance /service and good drinks. The food wasn’t so great.

AF
ArgFortLee
Atlantic City
5 reviews
Dined on February 13, 2021
Overall4food4service4ambience4

Very nice place, pricey but worth the cost. Quality and service were excellent.

a
alk99
New York Area
9 reviews
Dined on February 13, 2021
Overall5food5service4ambience4

Food was excellent. Service was slow. Management service was lacking. Not up to normal Palm standards (probably because the Palm chain was sold to Landrys).

L
Lola
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Great food great steak! Great environment, our host was lovely. I just wish there was lobster Mac or some sort of Mac and cheese. Everything else was great.

JL
vipJeffreyL
New York Area
10 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

Great night. Awesome food and service. Only disappointment was that they did not have the hash browns back on the menu.

n
newyawka
New York Area
33 reviews
Dined on December 4, 2020
Overall5food5service5ambience5

In addition to its excellence in food, service and ambience, I now would have to add the compliance with all Covid 19 regulations for social distancing, wearing of masks and cleanliness, etc.

JP
JPRN
New York Area
1 review
Dined on November 27, 2020
Overall5food5service5ambience5

I love the Palm. Food amazing. Staff great. Highly recommend

FW
vipFromWisconsin
New York Area
47 reviews
Dined on November 26, 2020
Overall5food5service5ambience4

This place has it all and then some
My steak was superb to say the least. Done just right, nice charred crust on the outside, juicy and flavorful.

P
vipProfessor
New York Area
178 reviews
Dined on November 23, 2020
Overall3food4service5ambience4

We went to Palm West with vouchers from Club 837 but when we presented them we were told that the restaurant chain had been sold and that these vouchers were no longer being accepted. On top of that, we parked our car in the garage next door as the website had previously indicated that we would get discount parking. When we asked to have our parking receipt validated, the restaurant said that they were not making enough money to validate parking discounts so that courtesy was discontinued. And on top of it all, while the porterhouse steak was EXCELLENT and delicious, the green beans were not fully cooked to be al dente ... we took them home and cooked them more there, and of course they were likewise excellent. Overall, however, our visit was disappointing.

OT
OpenTable Diner
New York Area
1 review
Dined on November 21, 2020
Overall5food5service5ambience5

The food was amazing! Prefect service and a beautiful atmosphere.

OT
vipOpenTable Diner
Miami
2 reviews
Dined on November 21, 2020
Overall1food1service1ambience1

Unfriendly atmosphere. Very poor value.

TR
TimRahn
1 review
Dined on November 18, 2020
Overall5food5service4ambience4

There were two in my party; my filet was prepared perfectly. My business partner had the veal parmigiana; he said it was great. Ambiance was subdued and the place was empty due to Covid. The staff seemed subdued also, but they were professional.
I’ve been to several Palm’s around the country, and the west side Manhattan Palm was not a disappointment.

OT
vipOpenTable Diner
New York Area
186 reviews
Dined on November 16, 2020
Overall5food5service5ambience5

The whole family went to celebrate a milestone and the unveiling of The Palm’s painting of the family on the wall in the main dining room. It was amazing night; our server Craig was great and as always the manager, John completes the whole package.

S
vipSteve
New York Area
41 reviews
Dined on November 14, 2020
Overall5food5service5ambience4

Great service from Salem! We love the Palm and the food and service remain terrific.

PB
PhilB
New York Area
13 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Another fabulous experience at the Palm!! Staff was great food was incredible

LS
LynS
New York Area
2 reviews
Dined on November 6, 2020
Overall5food5service5ambience5

Always love the Palm; hope my 837 Club points are good after Landry’s bought the chain.

s
shakyraj
New York Area
6 reviews
Dined on November 6, 2020
Overall4food4service4ambience4

The food was good, but not as good as Peter Luger’s Steakhouse. For the amount we paid, I thought the food should be excellent. The service was good. The beat part was being welcomed by the host and restaurant manager. They were warm and friendly.

JC
JordanC
1 review
Dined on November 2, 2020
Overall2food2service1ambience1

Don't know what happen before covid, but right now the place is too quiet and the service is kind of slow and the food is overcooked. The price they charges is over overated comparing to other restaurant

A
Alexander
San Francisco
1 review
Dined on October 31, 2020
Overall4food5service4ambience4

The Palm (West Side NY) is the place to go when you want to experience that warm old-fashioned New York steakhouse atmosphere. This is not your everyday dining experience. Was taking my parents out to dinner and wanted to return to somewhere that was familiar and that we knew would deliver. We went in for an early-ish dinner so there was only maybe 2 or three other tables being serviced while we were there. Covid precautions were in place and much appreciated. The staff was very friendly and welcoming. We were not in a rush and wanted to stretch out our dining time, and this was the perfect place to be. The steakhouse atmosphere is laid back and not rushed so the diners can relax and enjoy the atmosphere. Don’t come here if you are in a rush, this is not the place for that. We started with the calamari which was freshly fried and a wedge salad that was finely dressed, both delicious. We ordered the 36 oz NY strip for the table and a side of mushrooms and potatoes au gratin. All perfectly cooked and exquisite in taste. We finished with a delicious and creamy cheesecake. All in all, a delicious and enjoyable experience.

The only small qualm was that they originally brought out creamed spinach instead of the mushrooms, and for a restaurant that is in the upper price range and had so few clients being served, this seems like a slip up that shouldn’t be happening. However, not something to pass up this restaurant because of.

They are also no longer validating the parking they advertise on the Open Table app. So don’t expect to get the discount at the Icon Parking listed.

OT
vipOpenTable Diner
New York Area
11 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

Salem and Edgar made our dining experience extra special.

AM
AngelM
1 review
Dined on October 28, 2020
Overall5food5service5ambience5

I really enjoyed my birthday staff was great food was great thanks for putting up with my drunk self lol they were so understanding. Will be back soon

GB
vipGreatBrunch
New York Area
81 reviews
Dined on October 24, 2020
Overall5food5service4ambience4

It was great to be back indoors.
The food was delicious.
Took awhile to get the correct server.

R
vipRonnie
New York Area
27 reviews
Dined on October 24, 2020
Overall4food3service5ambience4

Service was superb. The hostess and wait staff were very attentive. The reduced menu was somewhat disappointing. Overall not the pre-pandemic quality of food we are accustomed to at the Palm but thanks for making me and my guest feel welcome. I will be back. The Palm is my neighborhood steak house and I highly recommend it.

CF
CarlF
New York Area
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

We went there for lunch while the restaurants were limited to 25% capacity due to the Covid virus. So of course it was quiet and the service was great we basically had our own waitress to ourselves, the food was exceptional. A real winner.

OT
OpenTable Diner
Miami
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Salem was incredible. He was helpful with the menu offerings and suggestions. We can’t wait to come back and see you all soon!

m
vipms57
New York Area
7 reviews
Dined on October 20, 2020
Overall4food4service4ambience4

A real steakhouse, lots of history with the cartoons on the wall from the old location on second avenue. Great steak and good sides.

OT
OpenTable Diner
New York Area
3 reviews
Dined on October 17, 2020
Overall5food5service5ambience4

The hostess was really nice since the time of booking. The staff were really nice to accommodate 11 people on a short notice. My family had a great time here and I’m not the easiest critic trust me !

The COVID guidelines are enforced in this location which is a MAJOR PLUS !!

R
vipRose
New York Area
10 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

We enjoyed meeting the new manager. Our waitress, Cassandra did a great job. We can’t wait until NYC is back to full service.

A
Alicia
New York Area
9 reviews
Dined on October 17, 2020
Overall4food3service4ambience4

Overall the restaurant was nice and the staff was incredibly friendly. The food was a little on the pricey side.

JO
JOHN
New York Area
8 reviews
Dined on October 11, 2020
Overall1food1service5ambience4

What a SH,T SHOW, food for Italian month you would not give to a dog, I have not even heard from a higher up regarding my night. My daughters BIRTHDAY

ND
NathanielD
New York Area
2 reviews
Dined on October 6, 2020
Overall5food5service5ambience5

The food and service was excellent. I recommend the Chicken Parmesan.

OT
OpenTable Diner
Washington DC
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

Place was empty, and they gave us FREE desserts (YES PLURAL)

f
vipfoodcritic
New York Area
12 reviews
Dined on October 3, 2020
Overall2food2service4ambience3

They have sold the Palm to Landry’s. The steaks are dry and not as flavorful. The traditional half and half is not made the same.
We were so disappointed.

PG
vipPublishingGuy
New York Area
13 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

As usual, a perfect business lunch experience.

AZ
vipAlanZ
New York Area
2 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

Still the best place for good friends to meet for a great meal.

MD
vipMichaelD
New York Area
148 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Great food and caring friendly service.

OT
OpenTable Diner
London
1 review
Dined on March 7, 2020
Overall2food2service2ambience2

Disappointing. From being taken to table, to taking food order to getting the bill there was nothing g special about the service. It was very much a get you in and get you out feeling from the staff despite not busy evening.
Table nearby were very loud, bad language and very drunk which was disruptive to us and the other neighbouring table but at no point did the staff ask the noisy swearing table to tone it down.
The food was average, my partner and I both had steaks ordered cooked differently but both on the burnt side.
Wouldn’t return, not worth the money.

FAQs

You can order delivery directly from The Palm West Side using the Order Online button. The Palm West Side also offers delivery in partnership with Caviar, Postmates and Uber Eats.

The Palm West Side is rated 4.4 stars by 6110 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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