The Palm Tribeca
We welcome you to join us for our Prime-aged steaks, jumbo Nova Scotia lobsters and classic Italian specialties. Our Chef, Stalin Abreu will also create mouthwatering specials daily to please one and all.
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We enjoy the Palm for its high brow atmosphere
and generally good food.
One never expects a great meal on Thanksgiving if not making it at home, but The Palm was clearly the exception to the rule. The food and service were excellent and our group of 4 had a wonderful time. Thank you so much.
So attentive and kind in helping us celebrate our anniversary!
Great experience. Food was as good as ever Brad did a superb job providing exceptional service.
Consistently great service and food. It’s our regular great dinner experience.
Terrible table service notwithstanding empty restaurant. Slow and unprofessional. Waiters could be heard yelling and arguing in the kitchen and back room. Very unsatisfactory experience for this important business lunch.
But if a disappointment
It was a bad night for the restaurant. It took 20 minutes from sitting down to have our order taken and then an additional hour for us to receive our meal. Our waiter walked past us on 6 different occasions without updating us and ignoring us asking for an update of any sort on our food. We asked 3 different individuals to speak with the general manager and none of them relayed the message. We were ready to walk out of the restaurant when the GM came over and asked us to stay and comped our sides and drinks. Whilst the steaks were good they did not make up for the hour of frustration and horrific service of the staff. Whilst the GM did his best to compensate a GM alone cannot make up for lack of staff attention to clients on the whole.
We have been loyal patrons of this restaurant for over ten years and have been very patient with the various ups and downs of this location of The Palm. We have dined four times over the past year and have been disappointed but hopeful, but after this visit we have officially decided to stop going. The service was painfully slow (it took over 30 mins for our first drink to arrive and an hour for our entrees to arrive), the food was mediocre and under seasoned, and they forgot to put my son’s steak and fries in the leftover to go bag. We just can’t justify going anymore. Very sad.
I really hate to write a bad review but I have no choice. I wish there was something good that I could say about our dining experience but unfortunately I can't . We were a party of 10 men. We knew that we would be having family style appetizers, so ordering was very simple. The appetizers came in a timely fashion and they were marginal at best. And when I'm eating in an establishment like the Palm, I expect the food to be spectacular. If I wanted marginal tasting food I could go to a local diner. For our entree, most of the guys had steak. I chose a lobster. The lobster, which was 4 pounds, and which also cost $200, was one of the worst lobsters I've ever eaten. The lobster was so over cooked that the meat was very tough, rubbery and flavorless. And the steaks, they were just okay, nothing spectacular. And as for the service, it was very poor. Very slow, very unattentive, and very disappointing. Needless to say, I'm certain that we will never ever be back in this palm and possibly any other palm ever again.
Food was good as always. Service was very slow. I actually had to ask the hostess if she could send someone to take our order. Took forever. Should not be happening at The Palm.
Beyond disappointing. The moment we walked in the mood was depressing. No music, anemic welcome. Went onto the bar where the staff was overwhelmed and equally as cold/borderline rude. The service at the table was only slightly better. The food isn’t great. Apps are not fresh and the entrees were Loaded with salt and butter. Not at all a good experience.
Decent food, exzellent service
Thank you so much for joining us at the Palm! We hope to see you again real soon !! have a great day
My experience was marred by the poor service. Everything took an inordinate amount of time. I had to repeatedly ask for my waiter and for service. I even had to ask them to remove our appetizer plates. It was embarrassing as I had chosen this place to celebrate my friend's birthday.
I have been living in New York City for 27 years I have dined in many many restaurants the service that I received last Thursday night was horrific . The restaurant was not even busy and myself as well as my client I completely ignored. The steak that we ordered came out burnt overcooked they didn’t even give us a steak knife No less in a steakhouse. I complain to the manager in the beginning that we were being ignored as they did not even come to the table to ask us if we want to beverage. I thought perhaps after the first complaint that they would’ve been a little bit more tentative but things only got worse. I would never recommend this location to anyone as I have eaten at several Palm locations before. Any situation I would’ve definitely complain to the manager and ask them for a refund as the bill was $218 for an absolute debacle of a meal. Unfortunately when I was ready to leave the manager was no longer on staff.
The service was a disappointment. The waiter seemed annoyed. We had to ask the hostess to place our order for drinks and appetizers as the waiter didn’t seem to be up for the task.
Place is beat up
Chopped salad - wilted (looked like it was leftover from the day before)
Tomato & Mozzarella - mediocre at best
Bacon & scallops - good
Sesame tuna - good
Porterhouse - disappointed (too much fat)
When did they stop serving the steak on the hot plate?
Best part of the meal was the creamed spinach and the spacious table.
Hi Diane I wanted to thank you for choosing the Palm to dine , I appreciate the feedback If You would like to discuss more offline I will be happy to do so. I can't thank you enough for taking the time to show us where we need to improve! Best regards, Chris Gilman General Manager . I can be reached at 646.395.6393
I’m not usually the sort of person who reviews a restaurant but our meal was so mediocre
Good food and not too loud. A good place for a business dinner.
Best steak I’ve had in NYC. Wait staff was friendly and helpful and professional.
The steak included with the lunch salad was complete grizzle & inedible. The worst cut of steak I have ever been served in my life - I was actually embarrassed for the Palm. If I were not with clients it definitely would have been sent back. 90% of the folks at the table ordered the steak salad and no one touched the steak - this should have been a signal that something was wrong. On top of it being full grizzle, it also tasted spoiled...it doesn’t get much worse.
Experience was good, but I accidentally left behind a personalized pen on table with check, Awaiting call from Kaitlyn regarding pen, She has my phone number to contact me. This pen was a gift and sentimental to me. I hope to get it back...
Very grateful to Jessica she contacted and informed me the pen was found and she is taking the extra step to make sure we get a back! Thank you all!
As usual the palm went above and beyond great place fantastic food great Service
Would be coming back. Great food and excellent service.
very disappointed was not up to the palm i remember
The meal was not great. Lobster a bit spongy steak not very warm. Have had much better meals at other Palms.
Nice lunch, quiet, friendly staff
Went on a Saturday night and had the best time; excellent drink and food. Party of four in a cozy booth in the corner. I recommend The Palm for those special occasions.
HI Randall Thank you for your great review we look forward to seeing you again very soon !! Best regards Chris Gilman Palm Tribeca
My husband and I thoroughly enjoyed our dinner at The Palm. We shared a 5 pound lobster and filet mignon dinner. Lobster was awesome, steak was cooked perfectly... the entire meal was so delicious!! Service was warm and friendly! We’re looking forward to returning soon.
Hi Coopsmom !! thank you so much for your review we look forward to seeing you very soon ! Best regards , Chris Gilman General Manager Palm Tribeca
Service not what we expected. First time at this location, have been to other locations and service has been impeccable.
Hi Sam Thank you for choosing the Palm Tribeca I want to apologize for the service not being up to par . At the Palm we strive everyday to serve the best quality food with the best service we can provide unfortunately that wasn't the case when you chose to dine with us . My name is Chris Gilman and I am the General Manager of the Palm Tribeca. I want to thank you for giving us a 4 star review and if you would like to call me direct upon your next visit please do 6463956393 we will make perfect
We all Celebrated our birthdays all five of us in August had the best birthday ever , thank you so much to the staff of the palm .
Excited dining. Lobster was perfect. Th same appetizer and vine. My friends and I live this The Palm location.
The summer lobster special is a highlight of a New York City summer. We upgraded to a 5 pound lobster and we ate lobster to our heart's content!! The Palm Tribeca is definitely our Palm of choice. The atmosphere and service cannot be beat. I highly recommend this particular Palm to all.
We had a great dinner with lobster and steak. Nice, comfortable environment where we can talk to each other without it being too loud. We love the onion rolls and raisin bread!
We were originally thinking about going to the West Side Palm, but the Tribeca one was easier to find parking and found it less hustle and bustle of the midtown location.
Thank you to Chris and his team. They were flawless and we will be back soon.
Lobster was excellent. Chicken parm, just ok did not leave up to the expertations. First time there celebrated childrens 10th Anniversary. Will go back when in New York.
Always a phenomenal experience to dine at The Palm!
As always we been to the palm many times top-of-the-line great place to bring your family and friends I love it my family loves it Thank you the palm
Fish was undercooked, service was very pour from not clearing appetizer plates before entrees to not bringing us drinks on time. Over all I was very disappointed and would not recommend this to anyone who wants a decent meal.
Always enjoy Palm in TriBeCa! Since our displeasure few years ago at Palm Too. Palm Tribeca has been our number choice!!