The Palm San Antonio
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We went there for our 30th anniversary. They really made us feel special. The food was top notch!
The restaurant is good; but the service lacks the qualities of a "true" high end restaurant
The service was EXCELLENT, Jake did a fabulous job. The manager, James came by and checked on us no less than 5 times during our meal just to make sure everything was perfect.
Went for 12.00 burger on Monday. Very good. Very big, cooked just right. Service was good
Although promptly seated, we waited too long for initial service. Our server was doing the best she could and was friendly but obviously swamped and no support or back up. Had to ask someone to refill water, etc several times. My steak was cold, lobster was tough. It had been a few years since I've been here before and it was a great experience from what I remembered but this visit very disappointing.
This was our first time dining here. The food was very good, but we would have liked to have a little more consistency in the music and noise level.
Always excellent food and service! A favorite dining spot for any occasion.
Great service as always. Emily was an awesome waitress and the rest of the staff was amazing as well. Steak was cooked to perfection and the mushrooms were to die for. We were celebrating my friend’s birthday and the gave us a slice of their seven layer chocolate cake, on the house. Have been coming here for years and will continue to do so.
Great experience! Celebrated an anniversary and was comped an anniversary dessert.
I love the “New” Palm San Antonio. The service was excellent & the food was delicious! We had the Surf & Turf and the Ribeye was perfect.
Wonderful food & service. Love the remodel! The staff is always friendly & welcoming. Our waitress was very helpful and even brought out a bowl of lobster bisque for us to try! 5 stars!!!
I stopped by for dinner before viewing a show at the Majestic. Service was phenomenal as always. Thank you!
We had not been to the palm in four years and we were really hopeful that the recent renovation and training would have made a difference. The lobster was the absolute worst lobster I have ever tried; and although they agreed to take it off of the bill they took half off. Resulting in drinks, a salad and an inedible main course for 200+ dollars. I have long been a fan of the palm and their other locations Vegas, Florida, Are exceptional. They have finally succeeded in losing our San Antonio business completely.
With so many other great restaurants nearby do yourself a favor and choose another option.
The new remodel looks fantastic. The server Jacob was outstanding and the food was better than ever
Food was excellent. Service was an 11 out of 10.
Our first experience was highly disappointing. We were advised it was the last evening service before a renovation. The menu was limited and some items were not available. We ordered an appetizer and we were pleased with this portion of the service and food. After we concluded with the appetizer and our dishes we cleared we never saw the waitress again. She had been working our table and a large table were the “regulars” were seated. We patiently waited and waited till a manager came by to check on us. By that time we made reservations with Bohanan’s next door. We had a wonderful and attentive waiter and a great experience there.
Food and service was fantastic! Only drawback was that there was a very large party that was extremely loud. Hopefully after the renovation there will be a separate party room for large parties.
Loved it as always. My wife and a friend are here before a show at the majestic. And food was superb and service was great. Impressive as always.
Always great food and even better service!
I've eaten at the Palm for years and its always been our "go to" celebration restaurant. The food was very disappointing. I don't know whats happened to the Palm, but we will find an alternate go to.
Excellent service, Michael was a great waiter! We celebrated my best friends birthday and everything was perfect all the way to Dessert!!!
Great as always. Doesn’t get any better than The Palm.
We celebrated an anniversary and 70th birthday at the Palm. The steak was just ok and I will not go back to any Palm for steak. The made our celebrations festive and the staff was friendly. The location is undergoing renovations the end of June and it definitely needs it.
Date night with my beautiful bride to see a Broadway show across the street at the Majestic Theater, so we dropped by The Palm for drinks 🍸🥃, appetizers, and dessert. The jumbo lump crab cake 🦀and the thick cut bacon 🥓 with house-made steak sauce were both awesome! The warm cinnamon sugar donut holes were a perfect sweet topper.
That was our first visit to this Palm location in several years, but we will back very soon for steak!🥩
Seated at a table that wobbled so much that I could hear ice in the glasses jingle. The food was brought by a server, not the waiter, who did not know which one of us ordered what (there were only two of us at the table). The server asked who ordered the "Westend Salad"? I said I had ordered the "Gigi Salad" to which the server replied that he didn't know what that was and that the kitchen told him it was a "Westend salad" and he had no idea what a "Gigi whatever" was. The waiter confirmed that it indeed was a "Gigi salad" but the kitchen didn't call it that. The food was okay but not anything to talk about. This is not what I would call a high-end restaurant with high-end service. The prices however are high-end.
Disappointing on several levels.
Iceberg wedge was over the top overdressed with bacon etc Featured beef was over seasoned and over cooked. So sad bc I was really looking for a great steak.
Green beans were inedible bc of toughness!! Like eating twigs. Waiter never asked why we did not eat them.
Key lime pie was not...lime!! None detected in the quite flat flavor of this pie. Left over half on the plate.
Hubby liked the flourless chocolate cake.
What happened to the quality at Palm??
Excellent meal and an enjoyable night once again. Can't wait till the 2019/2020 season at the Majestic Theater begins so I can have more great meals and shows. Wonderful service from Hondo! Thanks!
Jacob was wonderful as our waiter with great suggestions. Gave us our favorite booth for my wife's birthday. Great food as always. Love eating there before our plays at the Majestic.
Food was average. Service slow.
When we left the restaurant I realized how warm it was inside the restaurant. Much cooler when we got to the theater. I have had great food and great service here before but this time was very average!
Our server, Alejandro, attended to our every need. I really like the team concept -- makes sure that you are attended to for anything you may need. Will be back soon.
Terrific service, succulent lobster, and a welcoming atmosphere add up to a truly enjoyable dining experience.
They will soon be doing 5 weeks of renovations. Updating will help,
Underwhelmed is the word I’ve shared with people that have asked. Perhaps my expectations were too high? Our server was friendly and attentive but I was underwhelmed with my tepid steak. It was lukewarm at best and undercooked for Medium. Brussels sprouts lacked flavor and salt needed to be added to provide some taste. While I wore professional attire for the business casual store, I was disappointed so see shorts and flip flops for diners, even for San Antonio.
The Palm is the perfect pre-show cocktail and bites. Fast and friendly without losing the high end feel. Love it.
My wife and I enjoyed a very delicious meal including shrimp Bruno, lobster bisque, lettuce wedge salad, pasta with white clam sauce, veal martini and a great carrot cake. We recommend splitting the wedge lettuce because it is huge, and the same with the carrot cake. Pasta was delicious but would have like to have had more clams in the dish. Stemmari white wine from Sicily (Pinot Grigio) was excellent. We have been here several times and definitely recommend it for a great meal in San Antonio. Valet parking available and can be included on your check.
As a woman "of a certain age" I'm never made to feel out of place dining alone. Eating here before a show at the Majestic Theater makes the experience that much better. Thanks!
Champion Reserve Ribeye was surprisingly mediocre.. very sinewy and grisly. Drinks, wine , sides, appetizers were outstanding. Waiter was friendly and attentive.
Our birthday dinner celebration was wonderful! Our waitress was Whitney and she offered exceptional service throughout the evening, very attentive. We will definitely be back! Thank you
Excellent service, outstanding food. Everything we had was delicious and served at the correct temperature.