The Palm Philadelphia
At The Palm, our philosophy is simple: Treat guests like family, serve great food, and always exceed expectations. That philosophy was born in 1926, when Pio Bozzi and John Ganzi opened the first Palm in New York City, sharing their commitment to quality and generosity of spirit with every guest who walked through their doors. What began as a restaurant became a legend -- a place to not only enjoy an excellent meal but also catch up with old friends, close business deals, and celebrate family milestones. Known for our Prime Aged Steak and Whole Nova Scotia Lobsters, the menu also includes our renowned Italian signature dishes, including Chicken Parmigiana and Veal Martini, as well as an award-winning wine list.
This is definitely a one an done experience. The salad was sub par, the filet was a cut that I wouldn't even feed to my dog, and the dessert tasted like it was (make your own) out of the box.
Frankly, I feel like "The Palm" should have superseded "The Capital Grill."
The food was excellent; however, the ambiance was quite poor, almost depressing.
Great service, table was available right away, food was prepared perfectly and quickly.
The Palm is one of my favorite go to restaurants never disappoints they treat us very well. It's like being among family. I had the ribeye steak and I have to admit first one was overcooked I asked for it medium rare. Without question they immediately took it away and brought me one that was perfectly. Prepared.evidently maybe the kitchen was overwhelmed it was a Saturday night and the place was packed
Very good menu for Philadelphia Restaurant week.
Went for restaurant week. One of the dishes had run out but overall the food was very good as was the wait staff. I would def go back
Went for restaurant week. Lobster bisque was rich and creamy with sherry. Definitely worth the &5 up charge. Husband lived his filet ,vegetables were very small portions. I had lobster pasta dish -very tasty. Cheesecake was excellent! Just a bit noisy as tables are very close. For a romantic dinner request a booth along the wall.
Food was great as always. We enjoy eating at the Palm and would recommend it.
The filet was excellent and we enjoyed the side of string beans with the garlic flavor.
The palm is def a nice upscale steak house with very good food. little bit pricey but not to bad. The drink and happy hour is not good since you can only get it at bar. But the resuratnt week menu was very good and def worth the money. You get a decent amount of food depending in what you get. very quiet when i went on a wednesday night.
My partner and I visited the Palm for restaurant week and were underwhelmed by the experience. The restaurant seemed catered for older folks but the caricatures on the wall were random and infantile. The food was decent but service left much to be desired.
We waited a long time for the waiter to take the order and the food was not good at all. The restaurant looks very different than the pictures we see on open table and google. It was unpleasant.
We tried The Palm for restaurant week because we were seeing a show down the block. The options were pretty simple but steakhouse classics, would definitely go back for a special occasion to explore the rest of the menu
Extremely noisy. Salmon came with a tablespoon of rice. Cosmopolitan $16.50. Lobster dish had minimal lobster meat which was tough. Steaks good. Baked potato $10.50. Potatoes au gratin $13.50 but very good.
Restaurant was not busy -- maybe 50% empty.
Orders taken shortly after being seated.
Took 20 minutes for two cocktails to arrive. No updates from server. Told the manager about the delay -- no acknowledgement from him.
Server seemed disinterested -- no sense of ownership.
Went for dinner after the theater today for a great meal. It happen to be restaurant week so phenomenal selection of food at a prefix price for 3 courses. We all loved are meals. Unfortinately the wine we ordered was sold out but picked another. Service was great!
Our waiter was great... the food was amazing from appetizers all the way to desserts A++
The filet mignon I highly recommend
Unfortunately our experience last night was not a typical Palm dinner. Our table location was great. Our server was not very attentive and items we ordered were forgotten and served late. We had to ask for bread and butter and had to ask to order drinks. It also took a long time for dinner to be served and the restaurant was not that crowded. Very disappointing experience for my husband’s birthday dinner.
Focus of food is quantity vs. quality. Two of three entrees were OK and the third, short ribs, was all grease. Waiter barely spoke English and was difficult to understand. Glass and silver were spotted with soap or food residue. We were entertaining a special guest and didn’t want to make a scene by complaining. I’ve eaten here and in New York before. This experience will ensure we do not return.
Dined alone, but felt forgotten about and had to try and get assistance after extended periods of time.
Where do I start? Food was less than average. Service was poor and the strangest thing...when I inquired about cabernet by the glass, our server told us they have very limited cabernet wines to offer due to a recent poor management issue. Really?! At 1st I thought he was joking. I’m dining at the Palm and there’s a limited cabernet selection? In all honesty, I should have left then. Due to a limited time schedule, we stayed to suffer through below average quality food. I’ll never return to the Palm. I highly recommend Del Frisco’s. Always high quality, fine dining.
The Panko breaded scallops were incredible and perfectly cooked. The old-fashioned was definitely one of the best. For the entrées the crabcakes had zero Phil and we’re perfectly cooked and the branzino was phenomenal. Besides we ordered with a wild mushrooms which were fantastic and the garlic mashed potatoes which were a little bland but with salt were perfect especially with the texture.
Honestly the service was second to none is what made it real special.
So nice of you to post such a nice review! Looking forward to having you back to try some of our other delicious menu items. Please say hello next time you are in. Best, Dominick
Food was just “ok” for what you paid for. Service also did not merit a 60.00 entree or 18.00 side dishes. Simply too much money for what you get. Out waiter was very nice and good.
Service was ok, order a small birthday cake for my wife and got a 14 slice $62.00 cake??
Great service, nice atmosphere, just over priced like all restaurants in Philadelphia area.
The food was amazing and my service was great. I would definitely return.
Our dinner was delicious. We had a salad that was great. Nice portion to split. I had the crab cake appetizers as my entree with asparagus and my husband had a filet with onion straws to share. Bread basket was very generous and they also brought us a dessert to celebrate my husband's birthday. Our waiter David was fantastic as the manager Dominic. Than Palm to make our evening very special Oh yes, the new decor is beautiful...
Dinner was delicious. The staff was wonderful.
We went to the Palm after attending the Nutcracker Ballet by the Pa Ballet at the Academy of Music. This restaurant is very convenient for after ballet as it is less than a block walk and very family friendly. There were 7 of us and our table was waiting even though we were early!! We had a toddler and a child and they had a special menu for them and took very excellent care of the kids. Food and service were amazing. Pricey but I expect that in Philadelphia.
Excellent choice for us!!!!
Went to The Palm for the power lunch, which I've had many times in the past. Dessert has been eliminated; portions very small; and entrees no longer come with a vegetable. All sides are $9.50 a la carte. I've also always liked the drinks there. Asked for a vodka gimlet made with Rose's Line Juice; didn't get it but the waiter did have it replaced with what was ordered. Waiter very inattentive, until it came time for his break and he then delivered the bill even though we hadn't finished our coffee. Very disappointing. Won't bother with a return visit, which is sad because the lunch was a holiday tradition.
Very decent experience but not sure why the waiter never checked on us - i.e., if the food was good, satisfactory, etc. The Palm seems to have bus 'boys' take the dishes once we were finished but, not sure why, a person wearing a jacket and tie took our soup dishes. Water glasses were never replenished.
Unfortunately, the wait for the food was over an hour. Not what we had expected for that price point.
Christmas dinner. Our waiter, Will was wonderful.
We went to the Palm for our Christmas dinner. Everything was perfect- the food, the service and the ambiance. Sophisticated but not stuffy. We will be back!
Absolutely amazing! My husband and I took our three children for Christmas Eve Dinner. Service was great, food was great and the staff were absolutely amazing! Great experience.
This was the absolute worst experience I have had at the Palm in my life, and I've been a regular client since before I was born. My parents' caricatures where on the wall at the Palm in Beverly Hills until they divorced in the 1980's. My brother was in the wall in San Francisco in the early 2000's. I've probably eaten 1000 lobsters at the Palm.
My wife and I had a reservation for 7:30 pm. We arrived exactly on time. We were told it would be a few minutes until our table would be ready, so we happily went to the bar and ordered drinks. After half an hour drinking I volunteered to sit at a bar booth instead of waiting longer. We ordered one Caesar salad, one lobster, and one creamed spinach side. We were given the bread basket. By 8:30 pm when no lobster had arrived. I began to feel neglected. At 8:45 I went to the podium to ask to speak to the manager and was informed that he was using the restroom. at 8:50 pm I asked if I needed to go into the bathroom and look for the manager, and was told they would located him. As I was walking toward the bathroom, the lobster and creamed spinach arrived. We were finally served 90 minutes after our reservation.
The bar staff who are the waiters for the bar booths said that the delay was because they were "very busy". I pointed out that we were the only one's seated in the bar area. At this point the Manager arrived again with apologies, but frankly at this point I was not a happy camper. It was that "too busy" that set me off. Too busy? For one lobster? In the empty bar area? Please...
The manager gave me a $50.00 dollar Palm gift card. I told him that wasn't necessary, but he insisted. I pointed out that the $50.00 gift card is actually not much of a "make good" because it actually just obligates me to spend more money in order to redeem it. He replied that he wanted me to come back so they could take proper care of me.
I'll for sure eat another lobster at The Palm, but never again here in Philly.
We were expecting better service at a high end restaurant....we will give them a little break because it was Christmas Eve.