The Palm Orlando

4.6
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2743 Reviews
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$50 and over
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Steakhouse
Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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What 2743 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.5
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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m
Orlando
43 reviews
Dined 4 days ago
Overall3food4service3ambience3

While the food was good shi tuna fresh, nice Cesar salad. Steak cooked perfectly very nice. The service seemed off to me.
The waiter also didnt split the check as asked and when asked again he gave an attitude and walked away. We handled it among ourselves before he returned.
The restaurant was freezing cold on a cold night. Manager never came to table to ask about how things were.

The Palm Orlando
Responded a day ago

Hello, I want to thank you for taking the time to review the Palm Orlando. We take every review as an opportunity to improve daily in delivering the best experiences. We are truly sorry we fell short of your expectations. If you have any availability to reach out I would really like to discuss your visit further. Christian Gabriel General Manager 407-503-7256

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D
1 review
Dined 5 days ago
Overall2food2service2ambience3

Not worth the money. Food was good but no where near other upscale Steak restaurants. Would not go again. Very overpriced for value.

The Palm Orlando
Responded a day ago

Hello, I want to thank you for taking the time to write this review. Here in Orlando we take great pride in delivering the best experiences and we are sorry we fell short of your expectations. If you wouldn't mind to honor me with a moment of your time I would really like to hear more about your visit so that we may be able to correct any issues moving forward. Christian Gabriel General Manager 407-503-7256

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OT
Chicago
6 reviews
Dined 6 days ago
Overall5food5service5ambience5

The Palm. Legendary. Used to go all The time in Chicago. Living in Florida, took a while to get to Orlando. Food is outstanding, service impeccable.

The Palm Orlando
Responded 5 days ago

Than you so much for taking the time to write this review. Here at the Orlando Palm we strive to deliver the best experiences in the quality of food, service and atmosphere, and we are happy to hear that everything was not only outstanding but impeccable as well. We are looking forward to your next visit and please reach out if you ever need anything. Christian Gabriel General Manager 407-503-7256

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CK
Las Vegas
23 reviews
Dined on November 11, 2019
Overall3food3service3ambience3

-I have dined at other Palm locations in Beverly Hills, Chicago, and New York City. Each of those experiences was wonderful; this experience, however, was not. I would not return here in the future. Service and food were not up to Palm standard.

The Palm Orlando
Responded 5 days ago

Thank you for taking the time to write this review. We take all reviews whether positive or negative as a way for us to improve everyday. We strive to deliver the best experiences everytime and we are sorry we fell short on your last visit. If you could honor me a moment of your time I would like to speak with you regarding your visit. Please reach out anytime. Christian Gabriel General Manager 407-503-7256

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F
Orlando
32 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

The staff at the Palm in Orlando are exceptional at every level. The front desk, bar, dining room and kitchen are on another level. It’s was daughter’s birthday and I requested a table near a tv because I wanted to watch my football and they seated us with another big table. We had a wonderful time with the waitress and the other party. Food was fantastic. We’ll be back again soon!

SB
New York Area
9 reviews
Dined on November 9, 2019
Overall5food5service5ambience4

It is all about the food and it is excellent. The service was exceptional. Had a good time. Family.

The Palm Orlando
Responded 5 days ago

Than you so much for taking the time to write this review. Here at the Orlando Palm we strive to deliver the best experiences in the quality of food, service and atmosphere, and we are happy to hear that everything was exceptional. We are looking forward to your next visit and please reach out if you ever need anything. Christian Gabriel General Manager 407-503-7256

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OT
Boise
2 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

A wonderful dining experience

The Palm Orlando
Responded 5 days ago

Thank You so much for taking the time to review the Palm Orlando. Here in Orlando we strive to deliver the best experiences and we are so happy to hear that everything was five star during your last visit. If there is ever anything you need please feel free to reach out anytime. Christian Gabriel General Manager 407-503-7256

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DK
Tampa
4 reviews
Dined on November 9, 2019
Overall5food5service5ambience4

Under the watchful eye of Gabe Namur, our Brooklyn to San Paolo waiter, we felt cared for and well attended to as we shared in a 12 ounce filet, a 3 pound Nova Scotia lobster, greens, and onion straws plus home-made potato chips. What a delightful evening!

The Palm Orlando
Responded 5 days ago

Hello David Thank you so much for taking the time to write this review. Here at the Orlando Palm we strive to deliver the best experiences in the quality of food, service and atmosphere, and this shows through team members like Gabriel. We are looking forward to your next visit and please reach out if you ever need anything. Christian Gabriel General Manager 407-503-7256

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SM
Los Angeles
22 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Great food! Excellent service.

The Palm Orlando
Responded 5 days ago

Thank You so much for taking the time to review the Palm Orlando. Here in Orlando we strive to deliver the best experiences and we are so happy to hear that everything was five star during your last visit. If there is ever anything you need please feel free to reach out anytime. Christian Gabriel General Manager 407-503-7256

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GD
New York Area
7 reviews
Dined on November 7, 2019
Overall5food5service5ambience5

Great meal at a legendary restaurant.

F
New York Area
7 reviews
Dined on November 6, 2019
Overall5food5service5ambience4

Food was excellent. From the bread, Ahi tuna ceviche, short ribs with truffle mash...it was beyond amazing!! Great value!!

R
Orlando
64 reviews
Dined on November 6, 2019
Overall4food4service4ambience4

This is a good steakhouse to celebrate a birthday or anniversary. This a very high-end and expensive restaurant. The menu is expansive with many items to choose from.

C
Las Vegas
5 reviews
Dined on November 4, 2019
Overall4food5service5ambience5

Service was great. Food was excellent. Had to wait for payment to be processed because the computer was down.

OT
New York Area
1 review
Dined on November 2, 2019
Overall3food3service2ambience3

VERY DISAPPOINTING. We made a reservation, arrived on time and they still made us wait. Bread before the food was cold and old. The worst part... food took 45 mins to arrive. By the time the food arrived my kids were half asleep. During these 45 minutes the waitress was MIA even though we asked for her twice. From my favorite restaurant in Orlando to “might never come back”.

OT
Montreal
2 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Awesome food and outstanding service.

OT
London
1 review
Dined on November 2, 2019
Overall1food1service2ambience3

It was my birthday, having ea

DO
Orlando
4 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Great meal Gabe did a great job as waiter extra special time

TO
Indiana
2 reviews
Dined on November 1, 2019
Overall5food4service5ambience5

I ate here twice during my stay at Universal Orlando. I was taken care of by Megan the first night and Stacey the second. Both were delightful and professional, and both did a great job. I had the Lobster and shrimp cocktail one evening, it was great. I had the 12 oz Filet w Oscar topping the other evening. I had never had Oscar before, it was good but the Filet seemed a bit dry and bland. To be fair I had a Rib eye at Big Fire the night before and it's hard for a filet to compete with that. The service and atmosphere here are incredible, I will be back.

RB
New York Area
59 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Always a great meal at The Palm. Having Gabe as our waiter is one of the highlights of our trip.
He is awesome, and works well with his current assistant Griffin. Can’t wait until our next trip!

JR
Orlando
2 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Excellent as always.

JT
1 review
Dined on October 28, 2019
Overall4food3service4ambience5

Overall the night was good - service excellent with the two steaks we ordered were very tasty spice wise the left a lot to be desired in juices and tenderness - I have had Walmart ribeyes that were much better. At $50 per steak I expected much better.

m
London
35 reviews
Dined on October 26, 2019
Overall2food3service3ambience1

Shockingly loud due to a very large group that were shouting around the restaurant including heavy cursing. Restaurant did not try to ask them to lower the noise or even stop screaming the F word non stop.
Food was ok but nothing special, which we’d expected, especially given the price.
Would not revisit.

OT
Miami
13 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

The team at the Is the best. Love the food and the staff

OT
New England
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

Birthday, but it’s our tradition to eat there, food is great and service is very good

CB
Austin
1 review
Dined on October 21, 2019
Overall5food5service5ambience4

We had dinner on a Monday night for our anniversary. I made a reservation for 7:00, but there were multiple tables available so even without a reservation on a Monday night you could have easily been seated without waiting. It didn’t seem to get busy until around 8:00, so if you’re planning to arrive after 8 you may need a reservation. The service was exceptional and our steaks were divine. The steaks were so tender and perfectly cooked! It was our first time at the Palm and it was a pleasure.

DL
Las Vegas
10 reviews
Dined on October 20, 2019
Overall5food5service5ambience4

The service was perfect and the food was fabulous! Some loud kids nearby but you can’t really control that. Fabulous wine recommendation from the server too!

K
San Francisco
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Ths food, service, and ambiance was incredible!!!! Loved it!!

DK
Miami
10 reviews
Dined on October 17, 2019
Overall5food5service5ambience4

BBQ Paul was a greater waiter. Knowledgeable and outgoing. Never in a rush. Mashed and Parmesan were great

CN
1 review
Dined on October 17, 2019
Overall3food3service2ambience3

We like the Palm but we’re a bit let down this time as the service was not up to scratch and the sides are still too big. My husband had a fillet steak which was very good however my prawn appetiser was poor, it was supposed to come with a Dijon mustard sauce but there was so much vinegar added that it was inedible. A real shame as we always come here whenever are in Florida

The Palm Orlando
Responded on October 22, 2019

Hello Christine, Thank you for taking the time to write this review. Here at The Orlando Palm we take every review as an opportunity to improve everyday. We want to apologize for the recent visit as quality of food, service and atmosphere are a top priority for us and we are sorry we fell short on your last visit. If you could honor me a moment of you time I would really like to speak with you further regarding your visit. Christian Gabriel General Manager 407-503-7256

Report
D
New York Area
9 reviews
Dined on October 17, 2019
Overall5food5service5ambience4

I will never come to this restaurant again...unless I know Gabe will be our waiter. For our first time at this location of the Palm family of restaurants, Gabe made it feel like we've been here dozens of times. The food was outstanding, as expected, but our highlight for this birthday/anniversary combo dinner was the service. We felt like family with Gabriel providing a welcoming, fun, and comfortable experience. I fully suggest asking him to belt out a tune, as he's got a great voice. Top notch experience!

P
Orlando
9 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

It could not have been better. Good and service are always beyond expectations

NM
New York Area
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

Sisters reunion

OT
Las Vegas
1 review
Dined on October 15, 2019
Overall5food5service5ambience5

Filet was great. Julian, our waiter was very helpful. I recommend you ask for him. He knows the history of the restaurant.

AS
1 review
Dined on October 14, 2019
Overall5food5service5ambience5

Amazing dinner and service. Outstanding meal. We left be going to the palm when we visit Orlando. Will be back

k
Naples
56 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

As always, it was a fantastic dinner! The food, the ambiance, the service were all excellent.

OT
Orlando
5 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Our server Katie was awesome and the food was phenomenal!! A little expensive but hands down the best calamari I’ve had

K
Orlando
6 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Another incredible meal at The Palm. Service was perfect, food was perfect. There is something so relaxing about this location that we really enjoy. Our favorite restaurant in Orlando and that says a lot, the competition is numerous.

OT
Miami
7 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Excellent as always! One of the best parts of our trips to Orlando is The Palm !!!

OT
Louisville
2 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Megan was our server she was fabulous. The food was superb. The atmosphere was relaxing. Highly recommend.

LS
Tampa
4 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

I love this restaurant. The service is always exceptional. Gabe serenaded me for my birthday and his voice was breathtaking. The filet mignon was cooked perfectly and the sides are always a hit. We capped it off with a round of cheesecake and creme brulee! Worth every penny!

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