Palm Restaurant is the classic American steak - family owned and operated that started over 80 years ago in New York City. Palm proudly serves USDA Prime Aged Beef, Jumbo Nova Scotia Lobsters broiled to perfection and traditional Italian entrees at a level of service and an atmosphere like nowhere.View Private Dining Details
The service was great the food not so much. My filet was over cooked “mushy” and flavorless.
Anniversary dinner that was not very special. The restaurant was not very busy. First no one recognized the anniversary even though it was noted in reservation. The meat (Veal and Steak) were good, but the accompanying Asparagus was not (1" in diameter plain spears). The service was ok. Overall not a very good value (prices were on high side). We will not return.
My wife and I visited to celebrate my birthday.
We were welcomed at the host podium and made to feel very welcome. They took care of the valet parking fee right there and then which I thought was a great touch. As were we seated I was presented with a birthday card signed by the staff and ultimately received a free dessert.
The wait staff were very pleasant and appropriately attentive. The menu selection was varied if a little predictable. The Nueske bacon appetizer was delicious and easily satisfied both of us. My wife enjoyed her sea-bass with pumpkin squash risotto, I chose the filet which was fine, maybe a little salty as is the wont in most restaurants. We chose the brussels with shallots and lemon zest and this proved to be a good choice, more than enough for two people.
My only knock against this place is that despite signage to the contrary, it seems that shorts and a tee-shirt is appropriate attire. The restaurant is in the Hard Rock hotel and I know that guests there are in vacation mode but I like to have a little more decorum in a fine dining restaurant.
I shall return for special occasions.
Service was very poor - took 15 minutes after being seated for someone to greet us. Our meal took over two hours. We were sat at 8pm and didn't receive dinner until 9:30pm.... too late to eat in my opinion. The food and the wine were exceptional.
I’ve been lucky enough to have eaten at several palm locations. It’s ALWAYS delicious. Can’t wait to go back.
Our waitress must have been new. We went there for the Sunday special, which was a turf and surf with a baby arugula/roasted beet salad. After looking at the menu, she told us about the evening specials. She didn't even mention the special that we received by email but she did push the lobster!
We waited more than 35 minutes for the salad and the restaurant wasn't very busy at our 5:30pm reservation!
The steak and crab legs were delicious though!
I always visit the Palm in Orlando. I order a 4 or 5 LB lobster and it is a wonderful experence. I had the Mushroom Soup special and it was great!
Very expensive. Extremely small portions, spent over $250 on dinner and still left hungry....
As usual The Palm held up to its traditional great food and service...
Overall, great dining experience! The food is pricey but worth it! The restaurant was also accommodating to my daughter’s dietary restrictions. We had the strip steak, Alaskan crab legs and salmon. All were delicious! The sides were also fabulous. The restaurant was not noisy so that we could converse easily.
Joyce was taking care of us she was great !!!
And at the bar the best martini are from Chris
Excellent service and food
Never a bad meal at the PALM - consistent in quality and service
amazing accommodating and delicious
Great experience, staff very professional and knowledgeable, will go back when in town.
Excellent service great food as always!
This place is pricey, but the food, ambience and customer service are top notch. Everything was good from the staff to their food and drinks. They validate your parking valet ticket.
Service and food are 5 plus stars. Extensive wine list upon request.
Best meal by far at the Universal hotels. Great steaks, terrific staff and venue.
Great waiter! He went out of his way to make our experience special.
Awesome food and excellent service. The best!
For the price, food is mediocre at best. Service was good
Excellent wine list and food, service was good. Ambiance and decor is a little dated even for its theme that would be my only potential criticism but I would happily continue to visit and highly recommend it!
Food quality was fantastic and the service was great as well. The seafood was perfectly prepared and the side dishes are a meal within themselves. We really enjoyed ourselves and will be back the next time we are in Orlando.
Everything was great!
Excellent! Pricey, but excellent!
I had forgotten to request a booth when I had made the reservation, and they found one for us quickly. Made all the difference and we were grateful to have been treated so well!
Our waiter Gabe is awesome!
Chicken Parm is yummmm- soooo good.
I was here with friends on March 23, 2018. Started with salad wedge which had great blue cheese dressing and was very fresh. Ribeye steaks were perfect and the Alaskan King Crab legs were delicious and nicely prepared. Only criticism was the green beans and brussel sprouts that we ordered were too crunchy. What really made the experience even better was our waiter. Gabe Namur was friendly, entertaining and very efficient. He provided excellent service!
Always a wonderful dining experience at The Palm!!
For thr secomd time in 3 visits they commit lobster fraud. I ordered surf and turf with half a 4lb lobster and received half a 2lb lobster. $50 for literally 4 bites. This place along with the rest in touristville is a sham
Great menu and wines list. All was tastefull and delicious.
The food and service are excellent! I highly recommend this restaurant if you want a fantastic dining experience.
I specified the dinner was to celebrate a milestone birthday. At the reception area there were two women. I called reception desk prior to arriving to ask if it would be ok to bring a birthday cake. We arrived with the cake in a box and one receptionist had a bad attitude (short blond/white hair, 5ft female) she changed our seating assignment and sat us next to where the waiters gather to punch in their food orders. It was as if we were not seated at a five star restaurant, It was horrible. The lobster was cold, the french fries were drenched in cooking oil, the cream spinach was cold. The food was a disaster. It was to be an experience where a milestone 60th birthday would be celebrated, my husband insisted I not complain. We walked away as if someone had hosed us with a firefighter hose. Extremely sad.
Delicious and excellent all around! They made our son’s birthday amazing. We had a wonderful time, and will definitely be back when we’re in town.
5 Star all around
Everything was perfect
From start to finish we had an excellent dinner. Everything was delicious. Our New York strips and filet were all cooked to perfection and we loved the seasoning on the steaks. Our apps, sides, and desserts were also delicious. The staff at the front as well as our server were very friendly and made us feel welcomed. Just what we were hoping for - great food and good people! Thank you to all at the Palm for making our evening special.
Went for dinner on our vacation - well worth the trip from our resort, worth the cost too. Food was outstanding.