This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
The Palm Orlando
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
lobster meat, crme frache, and Dry Sack Sherry
Danish blue cheese, toasted walnuts, bacon, cherry tomatoes, chives, and fried onions
Our service was excellent!!!
The food was out of this world!!!
And being at the Hard Rock Hotel, couldn't have been better!!!
If you have the chance to go, GO!!!
YOU WILL NOT BE DISAPPOINTED!!!
Fantastic as always. The lobster was unbelievable.
One of the best steak and seafood houses around. We have never been disappointed.
Great steaks and one of the best chicken parmigiana I’ve had.
Amazing food and service. Definitely a must try in Orlando.
It’s always a treat to dine at the palm and this latest experience was no exception. It’s a long drive for us to get there and we passed many of our favorite restaurants on the way and yet we eat 2 to 3 times a year there
I highly recommend this restaurant. The chicken parm was excellent, the crab cakes had huge chunks of crab, the side dishes were all outstanding. The best part of our experience, however, was our server Tim.
Waitress was horrible . Paul the manager very nice . Food was made wrong and came out cold . Had nut allergy and salad came out with walnuts and we asked no nuts . Took a long time to bring drinks . Waitres never checked on us throughout dinner until food was served . Very bad expierence as we are good Palm customers .
Amazing experience, service was great.
I requested a booth in my reservation. The man at the host stand said he had no booths when I asked at check in. This was disappointing and there were plenty of booths available (and I don’t mean ones that were saved for distancing) and were sat after us. We were celebrating a birthday which was also in the reservation notes. The server said happy birthday. That was it. The couple next to us got a birthday dessert with a candle in it. Another disappointment. My son wanted to return this weekend for his birthday until he saw no acknowledgement so we will be going elsewhere which is unfortunate because we will be staying at The Hard Rock Hotel again. The food was absolutely delicious. The 3LB lobster was perfection. Service was good.
Nice for a special occasion. A bit pricey imo, but the food is really delicious.
Such a wonderful experience even amid the social distancing requirements. Our waiter was attentive and accommodating. We had the lamb rack, lobster gnocchi, and lots of cake! They definitely did not disappoint.
Entire experience was delightful. Food and drink was fabulous and the wait staff fast and attentive. Will definitely come back!!
Dinning with hubby!!
Everything was good I just didn’t know where to pay lol so I was there standing for like 15 mins till I asked out server
Saving grace for very average food being served throughout Hard Rock Hotel.
Very nice to hear the chatter of families and friends conversing versus loud music and television.
Everything was perfection! I’ve been dining at The Palm for over 25 years in NYC and NJ. This was my first visit to the Orlando location and they did not disappoint! My sister enjoyed her birthday dinner! Thank you for always being the best fine dining experience!
Good steaks and great service. The lump crab cocktail is a must! The value for your dollar just isn't there.
Server was amazing. Food was below average for 5 star dining. Everything needed seasoning. Steak was bland, cheesy potatoes bland... the lobster bisque has unfortunately been confused with a curry or cayenne pepper bisque and was almost inedible. Such a shame too
Overall, an unforgettable night! Wonderful service with even better food!
Celebrated A Birthday Dinner Here. It was terrific. The food is incredible and the atmosphere unique and enjoyable. We were fortunate to have Stacey as our server she was amazing; her hospitality , attention to details , impeccable service and overall personality made the celebration even better. We will be back!
Don't miss this very enjoyable culinary delight and ask for Stacey!
As always, had a GREAT Sunday night family dinner at The Palm!! I live in D.C. and have been teleworking from my parent’s place in Orlando, and having been to the ORIGINAL Palm many many times now in D.C., am always impressed that the Orlando location well-represents the brand!! Thanks again for great service and great food so my parent’s and I could enjoy our time together!!
Food was amazing and service superb. Definitely will eating here when in Orlando.
Salty foods and waiter not friendly , not attentive to our table cause we are not white
The food was good hear and great atmosphere. Loved all the people on the walls and loved the bread with cranberries. It was delicious. We had the sea bass and crab cake and both were tasty. Would recommend!
We enjoy the eating there at our stay that hard rock so much that we ate there the following evening also
Family dinner after a long trip.
Tried to go for a birthday and were seated promptly, but there was no service. The host and the server ran up to accommodate us and place our drink orders, however, it took another 20 minutes and we received nothing. Ended up walking out and having a much more prompt and amazing meal at Antojitos in city walk. Don’t waste your time. If you want a good steak dinner around the Universal Orlando property go to Big Fin or Vitos ChopHouse.
Well we went during Covid, not a problem there. We did however have a problem with the service, our waiter was also the bartender. It took way to long to get our food, then when we got the Lobster we ordered we asked for it out of the shell which again to way to long to get back. Our second issue was the VERY loud family that seemed to think they were in their own home and just let their children scream and yell as loud as could be during dinner. The restaurant was pretty full so I’m sure others were not to happy. The manager did comp us our bottle wine which very nice.
Service terrible asked for medium well got the steak rare. No bread came out, waited 20 min to get the bottle of wine I ordered
No valet parking with no real parking but in the back 40 of the hotel parking lot. No complimentary golf cart service to compensate either. Steak was well done instead of medium but they fixed another steak. Cheese potatoes were fantastic. Wedge salad had a block of blue cheese which was significantly too much.
We miss the bread previously served, bit the meal, and especially the service, was outstanding.
Have been eating at The Palm for 20 years. They are like family. Food is superb! Great place to hang out or have a large group party. Can’t say enough good things about the people who work here!
Fantastic meal and drinks..... spent the evening with Chris and enjoyed the experience!
This was my first time at the Orlando location and as with the great service and food the restaurant is known for; the Orlando location didn't disappoint! The service was great, with all COVID precautions taken. The food was delicious! A very deserved outing. Thank you for making it awesome!
On this trip we took another couple that had never bee to "The Palm" before and they loved it. The steaks were cooked perfectly and the drinks were on point.
Thank you again!
Nice place, nice atmosphere, but you would think given the fact that they cannot have the restaurant at full capacity due to COVID, that it wouldn't take so long to get your food. We had a party of 5 and we waited an hour to get our food. The food was delicious though.
Delicious, cooked perfectly, prime beef with fantastic sides and salads. We each had the 18 oz rib eye, Pittsburgh’s medium rare, creamed spinach and split a wedge salad. Our annual celebration of our anniversary!
Every aspect from entering The Palm to leaving The Palm was outstanding. We made reservations that afternoon & were promptly seated at a very quiet table. Our server was excellent & quiet humorous & we decided upon the Lobster entree which was served hot & was very appetizing. An excellent choice for our anniversary dinner. We look forward to visiting again soon.
The Palm Orlando offers takeout which you can order by calling the restaurant at (407) 503-7256.
The Palm Orlando is rated 4.6 stars by 3008 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.