The Palm Orlando

4.7
2445 reviews
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$50 and over
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Steakhouse
Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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What 2445 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.2
value
Noise · Moderate
95% of people would recommend it to a friend
5
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SK
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Lauren and Chris are just plain phenomenal

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T
5 reviews
Dined 4 days ago
Overall 4food 4service 3ambience 5

We enjoyed our dinner this ast weekend. Food was excellent. We both had the filet with bernaise. The only hiccup was our waiter took so long to check on us after dinner, that we decided to pass on dessert.
My wife was also able to watch the cowboys games so props to them for doing that. Overall a great experience!

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JG
3 reviews
Dined 4 days ago
Overall 2food 2service 2ambience 2

An underwhelming and disappointing experience. Too many better options in this price range...the bread was cold and semi stale, my wife's chicken parm was very salty, my filet was medium well instead of medium and lacking in flavor and the ambiance did not help. The drinks were the highlight of the meal. Would have been happier going to Outback or Longhorn, to be honest. Same value at 50% of the cost.

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OT
19 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Food and service were excellent as always
Expensive but no better high end steakhouse

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CV
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Best steakplace period. The bar is awesome and Jessie is the best bartender in the city. It is pricey but always worth the money.

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HS
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

This was our second time eating at the Palm Orlando. The food is excellent and service is outstanding. The lobster bisque is wonderful.

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YD
8 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

My boyfriend brought me here for my birthday. Very nice atmosphere and the dinner was delicious.

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NR
1 review
Dined 5 days ago
Overall 3food 5service 2ambience 4

Normally the Palm is a go-to for a special occasion. The service this night was lacking. We had 4 different servers throughout the meal, and waited a long time for drinks. The sides were wrong, and though they fixed it, it was a less than ideal experience for a birthday dinner that had been booked months in advance.

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SC
3 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

I was staying at the Hard Rock and wanted to treat myself to a nice dinner. My food was excellent and the server was amazing. I felt like rock royalty at the Palm. Even though I showed up early for my reservation, I was shown to my table early and was allowed as much time as I needed to enjoy my meal. If you're visiting Orlando and want a nice quiet night and a fabulous meal, definitely check out the Palm.

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OT
89 reviews
Dined on January 6, 2019
Overall 5food 5service 4ambience 5

Service a little slow at the beginning. But the delicacies more than made up for that. An absolutely wonderful meal.

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OT
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Great food and fantastic service. The Palm is always at the top of our list when choosing a restaurant for special occasions.

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BC
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Amazing! Lauren, Carlos and the team went above and beyond! Highly recommend the filet mignon!!!

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OT
16 reviews
Dined on January 5, 2019
Overall 5food 4service 5ambience 5

So we stay on property so it’s an easy call and the food is good. However, this is two meals in a row that the steak was a B to B+... for the price, should be A to A+. Service is perfect

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JQ
3 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Wonderful dining experience and one of the best cuts of filet mignon I’ve ever had. The three cheese potatoes au gratin were delicious!

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SS
46 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Recommended

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CF
1 review
Dined on January 4, 2019
Overall 4food 4service 3ambience 3

Good food! Not a place you go for a quiet date night but enjoyable nonetheless.
My fish was cooked to perfection! Will definitely be back.

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S
55 reviews
Dined on January 4, 2019
Overall 5food 4service 5ambience 5

My family enjoyed our dinner and wine after a long day at the Kennedy Space Center. The only "glitch" was my rib eye steak, which I ordered medium--very pink. About two-thirds of it was more towards the medium well end.

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s
16 reviews
Dined on January 4, 2019
Overall 2food 1service 4ambience 4

we have gone to the Palm in many cities in the US but this one was a great disappointment for all 6 of us solely due to the meal The staff were wonderful as was the ambiance We had tuna appetizer and crab cakes both tasted fishy as if they were not fresh Side dishes primarily the sautéed spinach and the potato's were full of oil Steak quality 4 of us had fillets was average at best
we go to steakhouses all over the country regularly for business and this one is now off our list as for this price you do expect the best

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CG
50 reviews
Dined on January 4, 2019
Overall 4food 4service 5ambience 4

Good food, over priced but high quality. Good for client dinner

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OT
1 review
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

Simply excelent!

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PC
6 reviews
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

Great experience, good was tasty, great service. We enjoyed it. Highly recommended.

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NB
8 reviews
Dined on January 2, 2019
Overall 2food 3service 3ambience 4

Very disappointing meal and experience. The wait time and food was well below standard for an expensive, highly rated restaurant. The first course was excellent - minimum wait and great quality. However, an inedible Caesar Salad was followed 60 minutes later by over cooked crab legs, greasy, undercooked hash browns, and raw filet. No one acknowledged the long wait and no compensation offered for the wilted (frozen?) lettuce.

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OT
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

We loved the restaurant and our server Meghan!

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PC
3 reviews
Dined on January 1, 2019
Overall 4food 4service 5ambience 4

This place is a steak and seafood restaurant. I wish they were more veggie friendly. There was a few salads and veggie side but sometimes you want to have more substance then just a salad.

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WH
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 4

We were there on New Year's Eve, so noise was expected. Had a cocktail in bar before seated which was enjoyable. Staff very friendly and accommodating, bar was smaller than expected. Only complaint was the potato side (cottage w/onions) not what we expected nor would we order that again. Otherwise the meal was delicious and would absolutely eat at the Palm again.

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CE
1 review
Dined on January 1, 2019
Overall 3food 2service 4ambience 4

The food was so-so Meat over cooked . Not as good as we expect. Little bite expensive.

Good service. Very nice waitress. Inside Hard Rock Hotel at Universal Studios Area.

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A
9 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Service was exceptional and the food was delicious!

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M
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Dined on new years eve and did not feel rushed whatsoever.
Broccoli and smoked gouda soup was amazing. Veal martini was superb and ample portion.

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EE
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

I brought my family out to enjoy a fantastic meal. It was their first time and the staff did not disappoint. The steaks were cooked to perfection as always.

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B
61 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

We had a fabulous dinner recently at the palm...great food and wonderful service! Ended the evening with a nightcap in the bar...quiet and great service there as well! We will be back!

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T
211 reviews
Dined on December 30, 2018
Overall 4food 4service 4ambience 4

If you have been to other Palm locations and liked them then this will be no exception. Friendly waitstaff.

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OT
2 reviews
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

It was great

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N
8 reviews
Dined on December 27, 2018
Overall 4food 3service 4ambience 3

Service was pretty good.

Orders were taken, drinks brought and our salad/appetizers were served nicely and without any problems. I wasn’t very happy with my filet mignon as I found it to be a little tough and definitely cooked more than I had asked. I ordered medium and was brought butterflied and well done. (I almost wondered if I had been given the wrong steak?) Unfortunately our server didn’t come by to check on our meals until too late for me to send it back. (I hate to eat alone and had I sent it back by the time they could cook me a new one my boyfriend would’ve been finished with his and just sitting there watching me eat mine.) Neither of us cared for the creamed spinach and that’s our fault as we have ordered it before and know that we just don’t like it there. The potatoes au gratin were cooked to perfection! We shared the hot donuts for dessert and it’s too large an order for the 2 of us but they are so yummy that we have to get them every time.

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OT
6 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 4

The steaks are amazing at the Palm! Service was great! Highly recommend!

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OT
23 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

The food was delicious and service was great as always.

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SR
6 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Christian, Lana and the entire staff are wonderful ALWAYS! A see ill shout out to little Chris and Jesse at the bar. STEAKS DONE RIGHT. Period. You can't go wrong at the Palm.

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OT
4 reviews
Dined on December 24, 2018
Overall 4food 4service 4ambience 4

Christmas Eve at the Palm. I booked our reservation several months ahead of time and expected it to be busy. We enjoyed our dinner but the wait time between ordering and receiving our food was too long. Steaks had to go back - twice - because they were undercooked. I don’t like to make a stink - especially when I’m out with my family. The service could have been better. We were disappointed - the Palm usually excels with consistent food and service. We went to Eddie V’s a couple of nights earlier and the team at the Palm could learn something from Eddie V’s. Steak dinner at the Palm shouldn’t be too complicated.

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GB
1 review
Dined on December 24, 2018
Overall 2food 1service 4ambience 4

I went there from the Portofino
To eat fresh crab and oysters and
Shrimps The crab oysters and shrimps
Tasted water like everything had been
Unfrozen in cold water Was not worth
The 60.00 paid even if there was
Other food to eat Thank you

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A
1 review
Dined on December 24, 2018
Overall 2food 3service 1ambience 3

Horrible service! Food was average at best. Will tell others how bad the experience was.

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O
2 reviews
Dined on December 24, 2018
Overall 4food 4service 5ambience 4

Our very attentive server made this holiday dinner special, and the food quality is always on point.

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