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Our evening and meal were great. Our reservation was accurate and we were seated promptly. The food although expensive was excellent. i did think that the noise level was excessive. Other wise a first rate experience/
The Palm is always reliably excellent. Service is outstanding.
Consistent and stellar. Great pre-game. Always accommodating.
Great meal as always.
Quick, delicious, and attentive service before going to the Preds game.
I have been dining at The Palm for over 30 years mostly in Washington, DC and for the last couple of years I have noticed a decline at the Nashville location. But last night was by far the worst ever. I would have been upset if it had been a low end chain but The Palm...never would have expected what happened. After a mediocre meal at best with horrible service and a 280.00 bill (first 10% tip I have left in years), I ordered a loaded medium rare burger to go for my husband. I will let the picture speak for itself...is this a Palm cheeseburger? It was also well done. Nothing else in the bag. I honestly didn’t want to write this but after talking to the manger at the restaurant, writing corporate and getting zero response...this is where I was left. This location needs a serious intervention.
The service from start to finish was excellent. Not a single complaint about any aspect of our meals. While I would not call it a great value, we received the quality and attention you would expect at this price point.
Had a horrible experience. We have eaten at this Palm restaurant & other locations around the country many times for the past 20 years. My wife & I were celebrating our 24th wedding anniversary. Service was very slow. Took 15 minutes before our waitress took our drink order & this was after she waited on 2 tables that were sat after us. Another 5 minutes to get our drinks. Salad order was wrong. Food took a good while to come out & when it did both of our orders were wrong. Waitesss never mentioned our anniversary & I specifically put a comment on the reservation when I made it. Completely unacceptable & all for $200 :(
Very good atmosphere, especially when the Predators play. Good quality food, good service, very good wine. Me and my family enjoyed celebrating our daughter birthday.
We typically love going to the Palm before A Preds game....they were not on their game tonight. Slow service, food was average, drink was awful. They typically do much, much better!
Great food & service
Very pricey but good. Great location next to the Bridgestone Arena.
The overall ambience was very cool with the faces on the walls. I felt our waiter kind of dismissed us as we weren't dressed the part because we were to a sporting event right from there. We have both eaten wagyu steaks multiple other places and this by far was the worst cut and worst flavor. Completely felt like a waste of money. When the mushrooms on the side were the best thing there's something wrong. The mashed potatoes tasted like instant ones and overall the food was well below what we expected from a place like this. The wine was good as it was one of our favorites we've had before but I won't be back there next time we're in Nashville.
We had a great dinner at The Palm. The food was fantastic.
Food was very good, service was excellent, location was great, but the booths were uncomfortable and therefore hard to enjoy our meal. Really wish i was in a table instead, and I strongly recommend they refurbish the booths.
The experience was exceptional. The food was great, the service was great. We always enjoy our time at the Palm.
Great meal with exceptional service
The steaks were great but not cooked exactly like we wanted. Medium well steak was well done and and medium was medium well.
Great food. Perfect steak. 2013 silver oak (alexander). Server was awesome!
The Palm has always been good but this experience was above and beyond any previous visit. Outstanding!!!
Best service I've had, our server Jeff was perfect!
Nice venue with a great location. Use the valet parking there and enjoy your evening.
A great meal, excellent menu and wine list and superb service made for a memorable evening
Lively environment with good food and service was exceptional.
Always enjoy the Palm
This was not our first time to eat at the Palm restaurant. But this was definitely the worst experience that we’ve had there. My wife and I both ordered steaks and shared two sides. Our steaks and one of our sides came out all together. But our second side came out 10 mins later along with my beer that I ordered with our meal . The reasoning behind that was I had to remind the server that we were still waiting on our second side and that I was still waiting on my beer. Once the server was reminded both our second side and my beer made it to our table very fast. Once all of our meal was on the table my wife’s steak was not cooked as ordered and had to be sent back and once the steak was returned it was still not corrected and my beer was room temperature but I don’t blame the server completely for those hick -ups. With this all taking place it took some of the excitement out of the experience. You kinda expected/ accept that kinda of service from your lower quality restaurants but not from the Palm.
Outstanding meal & service
Great! Very very good food outstanding service. Will b back
Celebrated my wife’s at The Palm. Got seated promptly. Server, great attitude, came to the table quickly with the wine list. Appetizers were very good. Only issue was our dinner was slow out of the kitchen. Guest that were seated after us were eating before us. The restaurant was busy but not slammed. Overall a good experience but not a great experience.
Fabulous service, and staff was able to work us in, despite me making the reservation on the incorrect day!
The food is always great so we put up with the noise which is always obnoxiously loud. Saturday night was no different. The waiter was not friendly and oftentimes absent. Luckily our crowd was busy talking because the service was sub-par. This is the second time in a row where the service at The Palm wasn't worth the tip. Like I said - the food is always great...
Great dinner before Predators game Always impeccable service and food. The staff is geared to get us thru on time without feeling rushed Then across the street and you’re at the arena One caution is that valet parking pick up after the game had to be moved over to the Hilton due to traffic control
Had an incredibly disappointing $60 wagyu ribeye steak. Had a similarly priced wagyu ribeye steak ($89) at Morton’s Steakhouse and it was the best steak I’ve ever had in my life no contest. The one at the Palm was just bad... so disappointed. My wife had the filet and it was just ok. I also had lobster and my wife had scallops. They were both good. We may have enjoyed those better if the meal wasn’t tainted by bad/ok steaks.
I’d love to try it again and order some different things. Maybe they had an off night, maybe we would have enjoyed it more if we ordered the right things. But for this visit (spending over $350) we were both disappointed.
I’ll be back at some point to give it another go though.
Service was excellent.
Waited over and hour for food to come out after ordering and 1 steak came out well done and the other medium rare. Both were ordered medium well.
Our waitress was great, the food was amazing, and they made my mom’s birthday dinner excellent. Thank you!!! ☺️
1 entree arrived about 4 mins after the others, but other than that food was excellent and we will definitely return
Sea bass and steak were top notch!!! We had the Reese pie as well and it was divine!!!!
Great waiter! Matthew
We went on Tuesday and seen Prime Rib on the menu but only on Friday and Saturday so we came back Friday and had the biggest and best Prime Rib Ever it was huge 26 oz. and cooked perfect brought the left over home and have been eating it for 2 day. We will definitely be back for the Prime Rib the flavor was out of this word.
Food was excellent and service attentive.
Very good. Met with daughter for upcoming birthday. Not a lot of background noise but it was growing by the time we left. Food was great and the service was much better an good.