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This was not our first time to eat at the Palm restaurant. But this was definitely the worst experience that we’ve had there. My wife and I both ordered steaks and shared two sides. Our steaks and one of our sides came out all together. But our second side came out 10 mins later along with my beer that I ordered with our meal . The reasoning behind that was I had to remind the server that we were still waiting on our second side and that I was still waiting on my beer. Once the server was reminded both our second side and my beer made it to our table very fast. Once all of our meal was on the table my wife’s steak was not cooked as ordered and had to be sent back and once the steak was returned it was still not corrected and my beer was room temperature but I don’t blame the server completely for those hick -ups. With this all taking place it took some of the excitement out of the experience. You kinda expected/ accept that kinda of service from your lower quality restaurants but not from the Palm.
Outstanding meal & service
Great! Very very good food outstanding service. Will b back
Celebrated my wife’s at The Palm. Got seated promptly. Server, great attitude, came to the table quickly with the wine list. Appetizers were very good. Only issue was our dinner was slow out of the kitchen. Guest that were seated after us were eating before us. The restaurant was busy but not slammed. Overall a good experience but not a great experience.
Fabulous service, and staff was able to work us in, despite me making the reservation on the incorrect day!
The food is always great so we put up with the noise which is always obnoxiously loud. Saturday night was no different. The waiter was not friendly and oftentimes absent. Luckily our crowd was busy talking because the service was sub-par. This is the second time in a row where the service at The Palm wasn't worth the tip. Like I said - the food is always great...
Great dinner before Predators game Always impeccable service and food. The staff is geared to get us thru on time without feeling rushed Then across the street and you’re at the arena One caution is that valet parking pick up after the game had to be moved over to the Hilton due to traffic control
Waited over and hour for food to come out after ordering and 1 steak came out well done and the other medium rare. Both were ordered medium well.
Our waitress was great, the food was amazing, and they made my mom’s birthday dinner excellent. Thank you!!! ☺️
1 entree arrived about 4 mins after the others, but other than that food was excellent and we will definitely return
Sea bass and steak were top notch!!! We had the Reese pie as well and it was divine!!!!
Great waiter! Matthew
We went on Tuesday and seen Prime Rib on the menu but only on Friday and Saturday so we came back Friday and had the biggest and best Prime Rib Ever it was huge 26 oz. and cooked perfect brought the left over home and have been eating it for 2 day. We will definitely be back for the Prime Rib the flavor was out of this word.
Food was excellent and service attentive.
Very good. Met with daughter for upcoming birthday. Not a lot of background noise but it was growing by the time we left. Food was great and the service was much better an good.
Very good experience as always. Food is excellent. Service is totally professional. This is definitely one of Nashville’s best restaurants.
Pregame meal was much better than the Preds’ result... Prime NY Strip, shrimp cocktail, mash and brussels were delicious.
Booth 55 was our spot for my birthday dinner. Food and service were exceptional as always.
The food was very good. The waiter was perfect. The noise level was very high but there was a hockey game starting across the street.