The Palm Miami
fabulous food and server made for a great experience.
We took our daughter and son-in-law to celebrate her birthday in there anniversary and she wanted lobster. She was set to have a 3 pound lobster but interestingly enough they didn’t have 3 pounds or 4 pounds or 5 pounds they only had 6 pounds 7 pounds or 8 pounds. I also wanted a three pounder so the suggestion was to share a six pounder. Well we decided we might as well go for the eight pounder. I should tell you I’m from the state of Maine and the smaller the lobster the sweeter the meat. The eight pounder was not very tasty and in fact much of the meat was under cooked. My son-in-law‘s bone in ribeye was perfect as were the cocktails. They brought us out french fries which were soggy so we asked them to bring back steak fries. One bite & It was obvious they weren’t fully cooked. I’ve learned now to call before we go to make certain they have the lobsters. Strange that they keep a 3 pound lobster special on their menu but don’t have anything close to it! Overall it was disappointing but we had a good time because the Service was excellent,cocktails kicked in& add to it the celebration for a birthday, recent motherhood and second anniversary!
We’ve been going to the Palm over 30 years and it has undertaken changes I suspect corporately which are reflected in the customer experience. I gave them my card membership and of course it expired because when we go out with lots of people somebody gets a card it wasn’t mine the last time or the time before so our $500 dinner we gave the credit to my mother-in-law. That was disappointing so much for the Have a lobster on your birthday to look forward to. This place has dropped a notch in the go to places we think of when we want to have a great meal.
Excellent, but as most steak houses, very expensive
Very pricey but once in a very blue
Moon wow was it delicious
Delicious food. Service not polished.
This day was our 12th anniversary. My wife and I were so impressed with service, food, wine and detail to every request we had. Hats off to the waiters...amazing service. Thank you for the special desert for our anniversary. You guys made a memory for our lives
Muy bello restaurante, tranquilo y muy bien ambientado. Probé una langosta y estaba realmente exquisita
The GM and team is amazing....you feel the family loving relationship with the big time top level service....and as always the best lobster meal
We love it!
They had a lot of awesome specials. My aunt loved the bone-in prime rib and my 6 lb lobster was fantastic!
Great food great service. It was the icing on the cake for Mother’s Day!
Best Food And Best Lobsters And Great Service And Friendly Staff
I started with Caesar salad: I asked for anchovies and capers which came lumped on that being said it Tasted very salty
My husband had shrimp cocktail:can’t go wrong
My main were the lump crab cakes: not breaded or fried,rich& delicious also the steak was delicious and cooked perfectly
Fries were a little soggy second time better
No room for desert
We all had Filets and everyone's steak was delicious. Cooked perfectly to order. The waiter was attentive but not obtrusive. The Au Gratin potatoes and brussels sprout side dishes complimented the steak.
Wishing a dear friend Good-bye as they plan to move to Asheville NC is difficult, but made so much easier when done with a fabulous meal in the elegant atmosphere of The Palm, Miami.
Great time. Classic palm ambiance. Amazing steak and lobster.
The service and food was outstanding..... excellent place to eat....
We are neighbors and like to go there sometimes
The Miami Palm was as consistent as ever. It was a perfect experience for our 49th anniversary shared with our family.
Perfect, as always...we go to The Palm to celebrate special occasions..food perfect, staff perfect...Our Easter celebration was perfect.....
Love the Palm!!!
Excellent service and food quality is great.
I wouldn’t really say the the gratin potatoes were amazing but the creamed spinach was.
La comida no estuvo muy sabrosa. La carne nada especial que siempre ha sido el highlight de este ssteakhouse.
maitre d' was not hospitable at all to be nice but the food and the rest of the staff were outstanding.
Exceptional meal. Had the 48oz porterhouse for two and it was divine.
Quaint old school steakhouse room so its lively.
I've been going to this restaurant for many years and I've never had a better experience of who was spectacular the service is spectacular I would recommend it to anyone
Amazing place! Wonderful lobster!!!!!
It may have been an off evening for them as I've typically been impressed with the food and the service at the Palm ( although this was my first time visiting the Miami location)- The service was only OK, we were seated quickly and bread was brought right away however from there the service fell off. Water was only refilled after flagging down the wait staff to do so, appetizers then salad took 20 minutes to arrive after ordering, etc. I ordered the stuffed Sea Bass and it was quite good however my wife ordered the filet and it was disappointing both in its flavor and it was rather tough, I actually commented to her that I had to "saw" it with my steak knife. The creamed spinach was well done, the parmesan and rosemary fingerling potatoes were ok but over salted. The key lime pie (a Florida staple) was good but not great, we ate at Kush the following day and were floored by theirs, for comparison purposes. Overall, for the cost (a little over 300 with tip for the two of us) I can't honestly say I found it to be at that level in food or service, again, perhaps an off night for them or us, but if asked by a friend to recommend a high end restaurant I'm not sure I'd direct them there.... for the record the LA, New York and Houston locations I've been more than impressed by and why I didn't hesitate to try the Miami location this time but I can't say I'd go back to it , certainly it wasn't terrible but it wasn't a five star experience for us either , sorry guys :^( .
Everything about this experience was amazing!
Manager, waiters, bar tenders, everything top notch.
Will definitely go back next time we are in Miami.
Michael our waiter was great as was the host/manager
Been to The Palm many times and it usually is fantastic. I have given 5-star reviews before, but it is not deserving this time. My friend has told me to avoid the crowds on Friday and Saturday and now I understand. Service was severely lacking - couldn't even get water refills. One steak was ordered medium rare and came out at best medium well, and it took forever to get a new steak that was tasteless. Overall, our experiences at The Palm have been superb, so this will not deter us from going back, but the restaurant needs to make sure it can handle a full house.
Food and Service was excellent, the ambiance made us feel we were back at a New York steak house. The crab cakes were excellent maybe the best we've ever had. The pasta and butterflied shrimps were very fresh and well prepared, Steak was cooked perfectly with a side of Chimmichurri and at the end, they surprised my wife with a candle lite cheesecake and ice cream for her Birthday. Highly recommend and will be one of our go to places in Bay Harbor.
Birthday gathering for our daughter. We love The Palm even though it’s a bit on the noisy side...
The service was amazing. All the people who work there were just great and super attentive. The crowd and food were ok. We had a steak and cheesy potatoes which didn’t have much flavor. The crowd was a bit noisy and the tables are pretty close together.
We kept driving past the location because the restaurant is not well marked. You will see 2 buildings side by side with black awnings on East Bay Harbor Drive. The Palm is the 1 story building on the left (or more south). There is not a large sign - you will see The Palm on a single glass door. ... My husband had the prime bone-in rib-eye steak. I had the Strauss Free Raised Grass Fed Filet Mignon. Although, both steaks were good, we both agreed that my steak was better! Our sides were just okay - the brussel sprouts were dry (they needed a sauce and needed to be less charred) and I would have liked the fingerling potatoes to be cut a bit thicker in order to make them a bit more softer in texture. Our drinks were on-point and made as ordered. The warm cinnamon sugar donut holes should not be overlooked - they were amazing!
One of the great spots in Miami ! The food, service and ambiance were great !
Food is just outstanding here, including the appetizers and sides. Not the fanciest steak house but it never disappoints and knows how to treat you well. We love it every time.
The Palm never disappoints. This restaurant is constantly wonderful. The staff and dishes are always up to par. Like eating with family.