The Palm Los Angeles

Sort by

Filters

1. KC

   KatC

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Omg! Fabulous steak and the very best potatoes au gratin I have ever had (and I have been to plenty of steak houses!) it was the first night of our honeymoon and they made us feel so special and taken care of. Will definitely return!

   Report
2. NW

   NWHIII

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Delicious experience. Great way to spend Father's Day with my son.

   Report
3. l

   lunac

   Los Angeles

   6 reviews

   vip
   5.0

   6 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   We had a great Father’s Day dinner . Food was excellent and delicious! Always a great time at The Palms!

   Report
4. OT

   OpenTable Diner

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on June 14, 2022

   overall5food5service5ambience5

   The Palms in DTLA never disappoint. The service at this restaurant is second to none. Food is excellent,

   Report
5. OT

   OpenTable Diner

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on June 8, 2022

   overall5food5service5ambience5

   We’re in town for part of our vacation and decided to dine at The Palm and to meet up with our Nephew (ET producer). The service, our server, the food were all so scrumptious. It made our evening pleasant and very enjoyable. Everyone was so nice especially Mario. He noted that my husband is severely handicapped and made a place for us and adjusted table for us to provide him easy access in and out. Mario also made chair space on the outside for my husband and showed me how I could pull right up to the curb. I’m big on customer service and everyone went above my expectations. Kudos to The Palm for such a wonderful staff 🤗🤗

   Report
6. FD

   FoodieDoc

   Los Angeles

   16 reviews

   vip
   3.0

   16 reviews

   Dined on June 5, 2022

   overall3food2service5ambience5

   Well after a year of just expecting that the pandemic really took its toll on our favorite LA eatery we now have come to expect restaurants to have turned the corner. Unfortunately this was not the case dining at the downtown LA Palm last night. The service was outstanding and personal and was just as one would expect for a high-end restaurant. What we didn’t expect was that the portion I received for lamb chops was literally less than half the size of past orders. My wife’s shrimp appetizer have been sitting out under a heat lamp for a while and even the shrimp were smaller than we had been served previously. Capping it off even the cheesecake didn’t have crust. Will certainly be back but with much lower expectations.

   Report
7. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on June 2, 2022

   overall5food5service5ambience4

   The service was great, the steak was perfect and the food was delicious with nice size portions. The environment was nice and quiet.

   Report
8. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on May 22, 2022

   overall5food4service5ambience5

   Maravilloso, personal muy capacitado y educado, muy buen ambiente, muy elegante, me encanto

   Report
9. OT

   OpenTable Diner

   Los Angeles

   14 reviews

   vip
   5.0

   14 reviews

   Dined on May 22, 2022

   overall5food5service5ambience5

   Loved our waiter and manger kept checking up on us to make sure everything was ok

   Report
10. OT

    OpenTable Diner

    Las Vegas

    23 reviews

    vip
    4.0

    23 reviews

    Dined on May 22, 2022

    overall4food3service5ambience4

    We love coming here for the Gigi salad and lobster. The last couple of times we have come we have been disappointed. Don’t know if the chef changed or the menu.

    Report
11. MF

    MeghanF

    Los Angeles

    1 review

    2.0

    1 review

    Dined on May 19, 2022

    overall2food1service2ambience1

    The food was horrible. Calamari was not edible. Bread had no taste. Salad looked old. The only thing that wasn’t terrible was the wine. Absolute disappointment. I was embarrassed to have picked this restaurant for my group

    Report
12. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    Hadn’t visited since the pandemic. The menu has changed a bit, as well as the cocktails. But overall I still enjoyed the food, my drink and the service.

    Report
13. HC

    HesterC

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    Belated Mothers Day Dinner

    Report
14. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food2service2ambience4

    Traveled from NYC with 80 year old Mom for Mother’s Day. I was so disappointed. They ran out of shrimp and bread. The portions was extremely small.

    Report
15. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service3ambience2

    Table was not set up when we got there. Not a lot of room, very crammed

    Report
16. LL

    LisaL

    Orange County

    13 reviews

    vip
    4.0

    13 reviews

    Dined on May 9, 2022

    overall4food3service5ambience5

    Normally the Palm gets five stars from me every time. However, the food wasn’t as fresh as it typically is. If this was any other restaurant and any other night, I would’ve given it even fewer stars, but being Mother’s Day (and hockey play-offs), I am willing to give a little. Our salads were much smaller than usual, and the chopped romaine had turned color and didn’t taste as fresh as it usually does. My salmon was great, but I understand the steaks were a bit over cooked. Overall, still a nice experience.

    Report
17. BH

    BarryH

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service4ambience5

    Mother’s Day dinner before Kings playoff hockey game

    Report
18. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    We had a great time celebrating my nephews 8th birthday

    Report
19. RG

    RobG

    Los Angeles

    5 reviews

    vip
    1.0

    5 reviews

    Dined on May 8, 2022

    overall1food2service1ambience2

    ALL CRYPTO Concert & Basketball Fans: We had a $300+ dinner for 2 before our Staples/Crypto Arena concert. Planning for a nice evening BUT our TERRIBLE & ARGUMENTATIVE server named “Chelle” was a Negative-5 on a scale of + 1-5. BEWARE- BEWARE - BEWARE After her debating everything we discussed & taking ONLY our appetizer order, she then DISAPPEARED & wouldn’t even give us eye contact the 10+ times she walked by our table while serving another table with multiple bottles of wine & Lobster orders. It became obvious she was ABANDONING serving uis in favor of a higher “tip” fare.. Juan, our new server, was very nice & attentive while “Chelle” kept avoiding us & never explained or talked to us again! I asked for the Manager & I spoke with Ray who listened & apologized. NEVER in my 50+ years of dining in hi-end restaurants have I been treated in such a blatant unprofessional manner including over 40 years dining at the West Hollywood & Vegas Palm restaurants. Unfortunately Chelle’s alleged 22 years in the Industry has NOT taught her how to work in a 5-Star restaurant. SHAME ON “CHELLE” & The Palm for allowing such a rude & unprofessional server to work there. :((((((( -A very unhappy Patron.

    Report
20. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Service was awesome food was amazing

    Report
21. k

    kbs1

    Los Angeles

    17 reviews

    5.0

    17 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    As usual, we had an excellent experience. Amy, our server, was awesome. Her energy and sense of humor supported the mood of our business/friendly dinner. I ALWAYS have the lobster but everything else was also great according to my guests. Can't go wrong!

    Report
22. FD

    FineDiner

    Los Angeles

    21 reviews

    vip
    5.0

    21 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    Classic looking restaurant with very attentive service and excellent food

    Report
23. CS

    ChrisS

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on April 28, 2022

    overall4food4service5ambience4

    Classic steakhouse that doesn't have that "chain" feel. Great caricatures adorn the walls. The steaks were prepared with care and both classic and some adventurous sides are available

    Report
24. MJ

    MarquittaJ

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on April 26, 2022

    overall4food4service5ambience5

    Service was amazing! Food was a little ridiculous price-wise but very good! I had the steakhouse salad, a side of fries and the sea bass. The sea bass was super small for $49 compared to Flemings sea bass which is a large portion of fish.. the fries tasted old and wilted but the salad was super yummy! Probably will stick to Flemings for value

    Report
25. MM

    MarkM

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience4

    Very appetizing food alongside an inviting atmosphere. The food was delicious and prepared to taste. The staff was friendly and accommodating. Addison was our server who was very helpful and good at his job. For our main course, I had the Chicken Parmigiana and my husband had the Gigi Salad . The chicken parmigiana was excellent. We both enjoyed the Palm Clam Platter for Appetizers. The shareable sides we enjoyed were the Black Truffle Gnocchi and Wild Mushroom. Overall, an attractive place to have a satisfying meal place to meal.

    Report
26. T

    Theo

    Los Angeles

    46 reviews

    vip
    4.0

    46 reviews

    Dined on April 24, 2022

    overall4food5service4ambience4

    Was a fabulous meal before going to hockey game. Our waiter, Daniel was very polite and friendly. The only observation I would make is that additional food servers are needed on game days and especially on weekends. Our server was so good and did his very best to get our drinks and meal to us as soon as he could. I could observe he was almost running to attend to a large number of tables. Not being negative as I love the restaurant. Just need more great employees like Daniel.

    Report
27. B

    Bobcat

    Los Angeles

    125 reviews

    vip
    5.0

    125 reviews

    Dined on April 24, 2022

    overall5food4service5ambience5

    Our server Beth made it a special night for us. The food was good but not as good as it was a few years ago. Overall, it was a wonderful night & we will return.

    Report
28. LZ

    LoreyZ

    Los Angeles

    1 review

    3.0

    1 review

    Dined on April 22, 2022

    overall3food4service1ambience4

    Waiter was terrible, inappropriate, and food was brought out in phases due to the fact he input the order incorrectly (not at all). Management rectified the situation by comping one steak. We received the bill and we were incorrectly charged for two cocktails; one was a replacement due to a bug floating in the first. We discovered the error and they corrected. Food is great as always, but for these prices, it should be an overall experience.

    Report
29. OT

    OpenTable Diner

    Chicago

    18 reviews

    vip
    5.0

    18 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    Great server and delicious food! We will visit again!

    Report
30. SL

    StephenL

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on April 21, 2022

    overall4food4service5ambience4

    I had a steak dinner at The Palm with an elderly friend of mine. He requested to have a steak dinner there because they had a good variety of steaks as compared to other steak restaurants. He enjoyed The Palm a lot...the food (especially the steak), the attentive service, and the "retro " look/feel of the place. He enjoyed the raw oyster/clam appetizer. He couldn't stop praising the restaurant. I, though, am a little younger and enjoyed the novelty of the ambiance, but probably wouldn't return for that reason. The steak was perfect though the side orders were ok. The service was great...he was friendly, attentive and very good with conversation. I would return for the steak and the service and possibly try other dishes. The parking was not the best - public parking structure nearby...probably would park on the street next time.

    Report
31. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Good experience good food good noise level and good customer service

    Report
32. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Had a great dinner! Thanks Ramon!

    Report
33. T

    Theo

    Los Angeles

    46 reviews

    vip
    5.0

    46 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Beth was absolutely fabulous! Food and drink were amazing too

    Report
34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Absolutely wonderful love the Palm

    Report
35. BA

    BARMTAL

    London

    3 reviews

    1.0

    3 reviews

    Dined on April 11, 2022

    overall1food5service1ambience2

    The service was terrible. Waiters busy with their own dinner...

    Report
36. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Excellent service

    Report
37. GO

    GeorgineO

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    Always a pleasure to dine at this establishment💕 This was just a quick bite before a Laker game. Staff always courteous and prompt.

    Report
38. m

    marcied

    Orange County

    4 reviews

    vip
    2.0

    4 reviews

    Dined on April 6, 2022

    overall2food1service2ambience3

    Steaks & lobsters were over-cooked...service was slow..,asked two bus boys for a bowl of lobster bisque, waited & no bisque, finally saw our waiter & got my bowl of bisque..bisque was delicious but overall very disappointed in the food & service...this was one of my favorite places to eat especially when seeing a concert @ Staples center.

    Report
39. KF

    KingsFan

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on April 5, 2022

    overall2food2service2ambience4

    I love this place. I'm writing this review in the hopes that it will help. Despite their own marketing, the food at the Palm is just OK. It's expensive and unimaginative but that's not why you go. You go because the service is wonderful, the room is comfortable and the food is reliable. It's a country club. It's a safe place after a busy day. It's a large booth where you can relax knowing that you're going to be taken care of. And for that, you'll gladly pay $300 for dinner. But post pandemic, something has changed. I've had four meals here in the last four months and there are some fundamental and problematic changes. The staff seems to have changed. Gone is the warmth. You don't feel as welcome. Or like you matter. Or that the staff is committed to your having a good meal. It's more transactional. And frankly it's also much less competent. The food has also been inconsistent - last night, my steak was ordered medium rare and it came out blue (cold and raw in the middle). This is also the second time I've sent a steak back in the last four times here - the last time my, "medium rare" came out well done. This sort of thing really isn't ok at a steakhouse charging $50 for a 8oz fillet. It's sad because I love this place. I loved my (many) meals here over the years that I've been going. But it's no longer the reliable wonderful time that I used to count on. I hope that the management will sort its staff out and raise the level of service to what it used to be.

    Report
40. h

    hitch

    Los Angeles

    18 reviews

    vip
    2.0

    18 reviews

    Dined on April 5, 2022

    overall2food4service2ambience2

    We were disappointed with the service for the 2nd time at this location. This used to be a great location, not sure what has happened but the service is much less attentive, slow to get drinks, slow to follow up at table, preparation of steak was poor. two of the same steaks ordered at table both at medium rare- one came rare and the other medium well. the quality of the steaks were great, but the cooking should not be that far off and service should be more attentive as the place was not busy.

    Report