The Palm East Hampton
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
It took forever for our main course
My Thanksgiving reservation was for party of 4 at 8pm. My son and girlfriend were running a bit late. By 8:20 I was threatened 3 x by management staff that kitchen was closing. I had driven 90 minutes to get there and would have no other place to eat. My son got there 8:25. Most of the side dishes were not available, already consumed. Potatoes au gratin was terrible, asparagus as well. The only shining star of the evening was the waitress, Claudia who was amazing!
Thanksgiving was epic failure due to management induced stress about kitchen closing and poor quality and availability of food. I will never return to your restaurant again.
Thanksgiving dinner. Ordered the Special Thanksgiving dinner. The offering was what you would expect at a diner but at 4 times the price. This is an old restaurant in need of a substantial facelift. The clientele reflected, for the most part, a fairly unsophisticated lot for East Hampton. My jacket and tie was out of place. Service was attentive, personable, but definitely inadequately trained. Being that I was unfamiliar with the establishment I paid dearly for my error in selecting this establishment for this holiday meal.
I shall not return.
The ambience was so romantic. Food and service were outstanding
Food was not of the same quality as is the past. I cook a better steak at home. Cappuccino machine was broken for days. They knew days in advance it was my birthday and nothing. Not the old Palm. Over the top expensive and poor quality. I will not go back.
I ordered Chicken Parmigiana and garlic mashed potatoes. The mashed potatoes had very little garlic and it tasted very bland. The chicken parmigiana had very little sauce. I had to ask for more sauce. At least they didn’t charge me for the mashed potatoes. Very disappointed since this was rated very high.
all of the staff was extremely friendly the waiter was very attentive and helpful the food was spectacular overall experience was wonderful
Delicious oysters, steak (done to perfection) and fresh, crisp and very tasty Gigi salad.
I ordered a 12 Oz fillet mignon which was inedible. The texture was mealy and the flavor was just not good. The server graciously took it back and removed the $62 from my check. I was so looking forward to a great steak and was severely disappointed. The service was impeccable, the food less so. I will not return.
Fabulous as always, simply the best steak, cooked to perfection, Elizabeth our server was delightful, old world ambiance and one of our favorite EastHampton restaurants.
Cannot believe that a restaurant like The Palm does not have handicap accessibility. Thought it was a NYS law.
Not what it used to be.
Food was good but not exceptional. Price was too high.
Uneventful restaurant with average food and poor service. The hostess is so incredibly rude.
Oysters and clams excellent, Gigi salad fresh and 16 oz rib steak INCREDIBLE!
Husbands birthday. Once we requested another table,as the first one was surrounded by extremely loud patrons, the ambiance improved greatly.
We have been here numerous times so the menu and service was as always top notch. The server, after introducing herself, started with the “how about joining the frequency club, get a card” speech, which was kind of a put off, but she was excellent, had a nice demeanor, delivered great service so we ironically ended up signing up.
Only complaint is the fun thing about going here for birthdays, is the chef and staff used to deliver a raucous and happy rendition of the mundane birthday song and unfortunately that didn’t happen. Oh and the chocolate dessert wasn’t as tasty as it looked. Overall a nice dining experience, great food, service and of course we’ll return!
Great meal with excellent service where we celebrated a birthday.
Everything was flawless.
Fantastic. Everything was great. Service, food and perfect table in the patio by the window. My favorite. Lobster, veal chop and lamb chops were all amazing!!!
One of my favorite places to eat in the Hamptons especially since I'm a Laundrys Select Club member!
Amazing food and service. My wife and I loved the Chicken Parm and the Filet Mignon
Want to love this place like I have for my whole life coming here, but truthfully since the new ownership I would say everything is sort of almost. It’s like they left them the recipes but left out one ingredient in each dish. Don’t get me wrong, I had a delicious meal, but it’s just not as good as it was. The prices are higher, the portions are smaller, ie the ever popular half and half - the plates half the size it was and now they put peppers and a sauce to take up space that no one wants! The steaks are just okay and not worth the price tag. People come here because they want “The Palm”. No more amazing schlag (whipped cream), now some imitation - did they think we wouldn’t notice?? We do!!!
Food was just average.just ok steak at very high pricing.
Food and service were very good. What irks me is getting an over $300 bill and being charged $6.00 for blue cheese and bacon on salads. Never was charged on this before. Have to rethink coming back if we get nickeled and dimes for a tablespoon of dressings. What are they charging for next? Air?
The Palm has really deteriorated since the pandemic. We have it a pass in 2020 but this last experience was bad. Oysters looked and smelled bad, the quality of the tomahawk steak was poor. Very disappointed.
Top notch meal. Wedge salad with bacon is awesome, as was the porterhouse steak and deadly chocolate cake. Half and half puts it over the top!
Absolutely outstanding service and food
Elizabeth the waitress was amazing and attentive. Great food.
Ordered a rib eye and it was barely edible. They did swap it out for a filet. But the Palm shouldn’t serve tough steak
We have been eating at The Palm in East Hampton for more that 2 decades. It has long been a family favorite. I use Opentable all the time and never write a review. But our dinner last night was so disappointing that I felt compelled to share. Shockingly, this steak house was completely sold out of 2 or 3 of its most popular cuts (both sizes of the NY Strip, a steakhouse staple.) In addition to not having steak they were sold out of a couple of appetizers. The food we got was absolutely fine but we didn’t get to eat what we came for!
Very slow service. Meal arrived except our french fries came a good 5 minutes after everything else. Ordered a piece of cake for desert. After waiting over 10 minutes for it I cancelled it. Server didn’t care.
My two teen boys are 100% satisfied with the delicious steak, from a family of original cattle dealers this is a high complement.
No social distance and no requirement for vax stayus
My wife and I absolutely loved our experience at the Palm. We started off with the thick cut bacon appetizer as well as a combination clam plate. We shared a steak which was absolutely delicious and perfectly cooked along with a couple sides.
Great time as always…Joe’s the best! They’re lost wout him
Lobster delicious, excellent service
No need to return
Not what it was
Great food and service in a beautiful atmosphere!
Big disappointment save your money 💴
Sadly the Palm isn’t fu
You can order delivery directly from The Palm East Hampton using the Order Online button. The Palm East Hampton also offers delivery in partnership with Uber Eats.
The Palm East Hampton is rated 4.5 stars by 810 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.