The Palm Court
The uniqueness of the beauty of the room centers around a gorgeous limestone fountain with a giant urn as its center motif dating 275 years old, this French bronze by designer David Williams. Most importantly, the ambiance of this afternoon affair is greatly enhanced by the live harp music performed Thursday through Sunday by our musicians dressed in classical evening gown attire.
Parties greater then 8, please call 312-932-4619 and leave a message.
Join us Friday and Saturday evening to dance the night away with a live band, starting at 9pm. Check the entertainment schedule: https://www.thedrakehotel.com/explore/entertainment
The food is okay nothing special. In fact, the only thing I semi enjoy is the cucumber sandwiches, but I come for the ambiance and service. It’s so beautiful, comfortable and calming there. My friend and I always have a wonderful time and recently Amir was our server and he was extremely attentive and pleasant. He offered to take pictures if we needed and made our tea time a wonderful experience.
Lovely setting and excellent service.
The service was ambivalent and I was hugely dissatisfied. This was a birthday celebration and I wish I had taken my friend to the Langham or the Peninsula instead. Even the Sanderson in London has better service. I will never come back. Were we bothering your staff by being there on a Sunday afternoon because that’s sort of how the service felt. Should I have to chase someone down for water? The elegant surroundings did not live up to what should have been a wonderful birthday celebration for my friend.
The closest thing to a complaint about this High Tea is that it is very British. Most excellent while the Palm Court's Christmas decorations are in place. But wonderful at any season, for any reason if you want to dress up and have a ritzy teatime.
I loved the ambiance. The service was not attentive enough. The food was not good. The chicken salad was good, the lobster in a pastry was stale, the tea sandwich was fair, the blueberry dessert was weird.
Perfectly lovely experience! What a gorgeous setting for tea! We enjoyed excellent and attentive service and delicious food presented beautifully.
Fantastic traditional high tea. Atmosphere and service were exceptional.
I was a bit disaapointed in the afternoon tea. Also, the hotel is very tired looking and needs a huge renovation. I expected something much more grand.
Brought my mom, aunt, & 97 year old grandmother here for tea and we had such a wonderful experience! The service was beyond exceptional from the valet to security guard, who wheeled my grandmother around as well as the hostess and our server ALL were incredible and treated us like queens. It was a very special afternoon.
Nice day with my daughter.
Wonderful atmosphere and ambiance. The scones were a bit disappointing but the rest was lovely!
Perfect as always.
Had a fabulous time with my girlfriends from out of town!
Fantastic experience, food, service.
We celebrated my niece/God daughter’s 4th birthday with afternoon princess tea! A tradition I’ve now done for two of my God daughter’s for their 4th birthdays. During this experiences, the servers/staff were so wonderful in making her feel special, announcing that the princess is arriving and leaving for the day and bringing a cake. I always enjoy the harpist’s beautiful music. Such a sweet experience!
Experience was amazing. Our daughters had an amazing time. Thank you for the lovely afternoon.
The ambiance exceeded my expectations. The service was exceptional. It couldn't have been a more pleasant experience. The sandwiches, tea and desserts were elegantly presented and were delicious. I highly recommend tea at the Palm Court.
Delicious, relaxing afternoon tea in a beautiful setting! Would do it again without hesitation!
I went for Afternoon Tea with six other women. We followed the suggestion to "dress to Impress" which made the outing special. Tuesday seemed to be an uncrowded afternoon; we were among a few. Some of us were early, but we were still seated and we didn't feel pressured to leave after the 1.5 allotted time had expired. Our waitstaff was very attentive and professional. Each of us chose a different tea but all of us were pleased with our selection. The food was delicious. We had a great time and look forward to another visit in the future.
We loved the setting and the food was great. The hostess who was seating people ignored our group for a long time and when I questioned her about our reservation she was very rude. We weren't seated until 1:15pm and the seating time was 1pm. The one who seated us was apologetic and nice. Our waiter was nice, service was a little slow but we weren't in a hurry.
So beautiful! Had a wonderful afternoon with my daughter!
Amazing ambiance and very classy setup. The concept of high tea is great, especially if you want to spend good quality time with someone.
Amazing experience! I’ve been to high tea in some of London’s finest hotels and this was right on par. Well done!
Our recent experience at The Palm Court is an example of why sometimes it is better to not risk disturbing great memories. We had a lovely tea there five years ago for our daughter's birthday weekend and she was keen to go back. My wife and daughter are both now vegan so she was very pleased that The Palm Court offers a Vegan Tea. What a disappointment. It consisted of a few finger sandwiches and a plate of fruit for almost $50 per person. Not even a vegan scone. When I asked about this, the waiter reacted as if the concept of a vegan scone came from Mars. Even my Tea was only fair with the scone being more like a hard biscuit than a proper scone. It's a shame because the ambiance at The Palm Court, particularly on the weekend with the harpist playing, is lovely. We will definitely not being going back.
Dessert all tasted the same, too sweet
The roast beef sandwich could use a condiments
Great time for tea!
The location of the tea was absolutely beautiful. The harpist added an elegant touch and the service was superb. The food was fair, not the best for the price, but the atmosphere made up for it. The scones were like dinner rolls and the cucumber sandwiches had little taste.
The afternoon tea experience was exceptional. Easy location, perfect service and beautiful atmosphere. A must do while in the city.
Afternoon tea was a fun and elegant way to reunite with friends. Always wonderful!
We celebrated my daughter’s 50th birthday at High Tea. What a wonderful experience! It was fun to pick out a favorite tea from the vast selection on the menu. The food was very tasty and offered a variety of options. The harp music added such a pleasant background for our conversation. It was an afternoon to remember!
Lovely space, beautiful harp music. Great place for a special gathering!
The Palm Court visually is truly a delight and the service was quite good as well. However, the food served wasn't a proper tea (no scones and true biscuits). Additionally, for the price you are paying I would like to believe more food options should have been offered.
We were visiting from Charleston, SC. I took my 3 girls(5yr, 9yr, 12yr) for the oldest’s birthday celebration. Not only was it gorgeous, the staff were friendly and helpful and patient with the youngest. We only stayed an hour, as the youngest was getting antsy, but it was PERFECT! The food was wonderful. I had an herbal tea and the girls had hot chocolate. The pastries and sandwiches were lovely. We refilled a couple treats and they brought my oldest a wonderful chocolate mouse with a sweet chocolate happy birthday mold. It was just such a wonderful experience that we will all remember forever. If you’re considering doing it with kids and don’t know if it’s worth it, DO IT! The memories are priceless.
My mother and I came here to celebrate our birthdays, and we had a wonderful time. The service, the food, and the place were all fantastic. Would definitely recommend coming here for a birthday, anniversary, or just to celebrate.
Excellent experience and very memorable. We had a wonderful time, our server was excellent and all the food was yummy. Great and plentiful choices of tea. The ambiance of The Drake Hotel and especially the Palm Court was a perfect setting for afternoon tea with the girls!
Beautiful location with a great ambience. Highly recommend it
The room is beautiful and the people are very nice and welcoming. We went on a Wednesday so the room was quite with just a few diners. Pricing is reasonable but food was stale and not fresh. Tables needed linen tablecloths and better china. Hilton should put money back into this icon, it deserves better and so do its employees.
Our server, Amir, was exceptional. The food was great, and the ambiance was perfect.
The teatime experience was delightful, especially with the harpist playing beautifully, it added to the ambiance. The presentation was very good, although a little over zealous with so many team members swirling in the beginning. The treats offered a good variety and we especially enjoyed the traditional scones with jam and cream, along with the cucumber sandwich. Mum enjoyed it very much and talked about stories she had growing up in England as we dined. Thank-you!
Service was amazing. We had a friend who was GF and another who was GF and DF and they were able to accommodate with amazing alternatives. The waiter was extremely nice as well. We had a wonderful experience!