Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.08mi
  3. Distance: 0.10mi
  4. Distance: 0.14mi

Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.08mi
  3. Distance: 0.10mi
  4. Distance: 0.14mi

About The Palm Court

Tea has been a long tradition at the Drake Hotel. The Palm Court began serving Tea during the holiday season of 1982 and dignitaries the likes of the late Princess of Wales, Princess Diana, Hilary Clinton have sipped and supped here since. In 1958, Queen Elizabeth joined us for tea at the Drake.

The uniqueness of the beauty of the room centers around a gorgeous limestone fountain with a giant urn as its center motif dating 275 years old, this French bronze by designer David Williams. Most importantly, the ambiance of this afternoon affair is greatly enhanced by the live harp music performed Wednesday through Sunday by our musicians dressed in classical evening gown attire.

Drake Chicago
140 East Walton
Chicago, IL 60611
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Dining Style:
Casual Elegant

Cuisines:
Afternoon Tea

Hours of Operation:
Afternoon Tea
Open Daily - 1:00pm to 5:00pm
Holiday Hours Vary. For more info : www.thedrakehotel.com

Cocktail Service
Sunday through Thursday - 12:00pm to 8:00pm
Friday & Saturday - 12:00pm to 1:00am
Live Entertainment & Dancing - Friday & Saturday 9pm to 12.30

Cross Street:
Michigan Avenue & Lakeshore Drive

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(312) 787-2200 ext. 4619

Website:
http://www.thedrakehotel.com/dining/palm-court

Entertainment:
Live Harp Music is featured during tea time Wed-Sun

Live Music
Come down to The Drake for a little spin in front of the gorgeous fountain. Or just relax on the big, comfy couches with a
nice cocktail, and watch the dancers like the rest of us! Live entertainment is provided every Friday & Saturday night. Food will also be offered daily from 5.30p.m. to 9:30p.m. Sun-Thur and 5:30p.m. until 12:30p.m. Fri-Sat at the Palm Court, with a menu comprising of soups, salads, sandwiches and sweet selections.

Parking Details:
Discounted valet parking is available when you dine in at the Palm Court. Valet parking is provided seven days a week with a flat rate of $14.00 for three hours. After three hours, normal rates apply.

Executive Chef:
Herve Cuyeu

Private Party Facilities:
Planning an event? A bridal or baby shower, a birthday party... Come celebrate your special events with The Drake for Afternoon Tea at the Palm Court. This beautiful room is perfect for celebrating your most special occasions. We will be delighted to assist in coordinating your party including floral and decorating arrangements with Mangel’s Florists and providing a gift table or special seating arrangements to fit your needs. New and Exciting Bridal and Baby Shower Packages!

Private Party Contact:
Lalla El Alaoui: (312) 932-4619

Additional:
Bar/Lounge, Dancing, Entertainment, Full Bar, Gluten-free Menu, High Tea, Late Night, View, Wheelchair Access, Wine

The Palm Court Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.0

service

4.5

ambience

4.7

value

3.9

Noise

Moderate

86% would recommend it to a friend

Afternoon Tea (76)
Special Occasion (43)
Good for Birthdays (30)
See All
Quiet Conversation (29)
Romantic (25)
Seasonal (24)
Cozy (19)
Good for a Date (19)
Good for Anniversaries (16)
Worth the Drive (15)
People Watching (13)
Live Music (12)
Great for Lunch (11)
Good for Groups (11)
Fun (10)
Neighborhood Gem (9)
Great for Brunch (8)
Gluten Free Options (8)
Pre/post Theatre (8)
Sunday Lunch (8)
Afternoon Coffee (7)
Authentic (6)
Creative Cuisine (6)
Kid-friendly (5)
Fit for Foodies (4)
Handcrafted Cocktails (4)
Business Meals (3)
Disabled Access (3)
Hot Spot (3)
Tasting Menu (3)
Comfort Food (2)
Local Ingredients (2)
Quick Bite (2)
Scenic View (2)
Good Vegetarian Options (2)
Casual (1)
Happy Hour (1)
Healthy (1)
Notable Wine List (1)
Tapas (1)
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1707 reviews
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vip
 (Chicago)·Dined a day ago

While there is a harp player. The noise level in the room drowns out listening to it.

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food5
ambience4
service5
value5

vip
 (Chicago)·Dined a day ago

The Christmas Tea is a very special event for our family and we would never miss it. The food was superb, the service was outstanding and the Carolers were splendid and very friendly. My grandchild says this is her favorite event at Christmas.

Tags: Seasonal
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food5
ambience5
service5
value5

 
·Dined 2 days ago

Yearly Christmas tradition for our daughter.

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food5
ambience5
service5
value5

 
 (Chicago)·Dined 2 days ago

Holiday Tea

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food3
ambience5
service3
value3

 
 (Chicago)·Dined 3 days ago

We go every year around Christmas time and it is one of our favorite traditions. The hostess was rude - very rude. Our waiter was so slow and not attentive. Very disappointed.

Tags: Happy Hour, Special Occasion
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food4
ambience5
service1
value2

 
 (Chicago)·Dined 3 days ago

Holiday Tea was an experience however the food was not up to expectations

Tags: Seasonal
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food2
ambience5
service4
value3

 
 (Las Vegas)·Dined 3 days ago

My mother, sister and I took part in the Christmas Afternoon Tea. It was fabulous! The assortment of tea, specialty drinks, food and desserts was excellent! Our server was delightful, as was the harpist and Christmas Carolers quartet. We will be back next year!

Tags: Seasonal, Afternoon Tea
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined 4 days ago

We love the Palm Court high tea, especially during the holidays! Our latest visit was very enjoyable, with beautiful holiday decorations, carolers, and harp music making it a special holiday tradition for us. The service was excellent (as usual) and the food was delicious. A real treat--highly recommended!

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food5
ambience5
service5
value4

 
 (Chicago)·Dined 5 days ago

Great for high tea for Christmas with strolling carolers and harpist. The room is beautiful and tree in lobby very festive.

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food4
ambience5
service5

vip
 (Milwaukee)·Dined 5 days ago

I felt that we were rushed & the waitress didn’t come around to replenish our items or refill our tea. Some of the items were a little dried up from sitting. Was a little disappointed.

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food2
ambience3
service3
value2

 
 (Chicago)·Dined 6 days ago

Annual start of Christmas celebrations

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food3
ambience5
service3
value4

 
·Dined 6 days ago

Wonderful tea service. The finger food looks like small nibbles, but I left feeling stuffed. The ambiance is not jeans casual-it advertises as "smart casual", which is very similar to business casual.

The gluten free and dairy free options were greatly appreciated and delicious.

Tags: Afternoon Coffee, Romantic, Seasonal, Good for a Date, Pre/post Theatre, Healthy, Gluten Free Options, Neighborhood Gem, Tapas, Good for Anniversaries, Afternoon Tea, Great for Lunch, Comfort Food, Creative Cuisine, Good Vegetarian Options, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on December 10, 2017

We took our 8 year-old granddaughter to have Christmas Tea at 5pm last Sunday.
1. The expectation: that we were going to start a new tradition, based on experiencing a destination with a holiday ambiance, good food and good service.
2. Ambiance: the space was pleasantly bustling and many patrons were dressed for the occasion. There was a harpist playing but the noise level drowned the music out where we were sitting. Later in the meal, four singers came by and sang to our table: they were very good.
3. The food: one of us had the gluten-free selection, one the regular option and the ‘princess’ had the kids selection. In all cases the bread used in the sandwiches was dry - the gluten-free bread was inedible. The sandwich fillings were thin and bland. The pasty items had similarly been sitting around for some time and lacked freshness. The dessert offerings were dry, poorly-prepared and unsatisfying. The overall impression was that the food had been prepared by someone who was told to eke out the fillings and and was left sitting out or possibly frozen and defrosted, several hours before they reached our table. We ordered second helpings of some items to see whether they would be fresher: they weren’t. The hot chocolate was thin and not very chocolatey. The tea was good.
4. The service: attentive and courteous - no complaints.

You might wonder why didn’t we complain at the time. Have you ever got to the end of an event when all you want to do is get out of there? That no extra offers of food are going to compensate for the growing realization that you’ve traveled some distance to attend a rather poorly-executed, maybe even cynical exploitation of an occasion that was promised as exciting, expensive but worthwhile, and, above all, special. In other words, what do you do when the special occasion is a resounding dud? We chalked it up to experience and left. In the car home we all agreed that wasn’t going to be a new tradition.

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food1
ambience3
service4
value2

 
 (Chicago)·Dined on December 10, 2017

Although we had a reservation, we still waited about 35 minutes for a table. We had a reservation to sit in the area where the fountain was located, however we were seated in the annex room. Our waiter came to our table after sitting for 20 minutes, and waited 35 minutes before we got our tray of petite desserts./sandwiches. The bus staff service was more attentive to our needs than the waiter. We have come to the Palm Court for tea at Christmas time for 10 years, and this year the service from hostess to waiter was not good. We had to ask the bus service to track down our waiter more than a couple times for simple requests such as more hot water. Not a good experience at all, and too pricey for the experience of tea at the Drake.

Tags: Local Ingredients, Afternoon Tea
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food3
ambience4
service1
value2

 
·Dined on December 8, 2017

Don't go during Christmastime they pack you in and there is little room to walk between the tables and chairs. They also made the tea sandwiches way too far in advance because the bread was stale. Not worth the price.

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food2
ambience2
service2

vip
 (Chicago)·Dined on December 8, 2017

The best High Tea in Chicago! Perfect for a friends get together.

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food5
ambience5
service5
value5

 
·Dined on December 7, 2017

Wonderful time at their holiday tea! Beautiful decorations and excellent experience. Highly recommend it!

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food5
ambience5
service5
value4

 
 (Chicago)·Dined on December 6, 2017

Javier was great! Thank you for a lovely experience—it was my third time and my mom’s first time at the Drake for high tea! She loved it!

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food3
ambience5
service5
value4

 
·Dined on December 6, 2017

The food was very good; the tea was outstanding. However, our server seemed to be disconnected. We waited 25 minutes for the promised refill of a sandwich plate and after another 25 minutes finally asked a staff member to find him and have him bring our bill. This was intended to be a special holiday outing for my daughter who came in from out of state. We had looked forward to a quiet, lovely experience. This was a disappointment to us.

Tags: Afternoon Tea, Special Occasion
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food4
ambience4
service1
value3

 
·Dined on December 5, 2017

We had such a wonderful time. The food was delicious, we loved the festive harp music, and our waiter, Sead, was very accommodating to the vegetarian and the picky eater in our group. He even made a special set of sandwiches for my mom! It was a great experience.

Tags: Seasonal, Good Vegetarian Options, Good for Birthdays, Live Music, Good for Groups, Cozy, Afternoon Tea, Special Occasion, Fun, Quiet Conversation
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on December 5, 2017

The Palm Court never disappoints. The ambiance for High Tea is always special around the holidays. The standard tea is of great value. You receive three towers of sandwiches, scones, sweets. Too much for two to finish. We were there at 2:30 on a Tuesday and our sandwiches were not the freshest. The roast beef rolled in white bread was stale. The bread was firm. The cucumber sandwiches were very good. Although we had a blip, it's a must do and keep doing!

Tags: Great for Lunch, Quiet Conversation, Good for Birthdays
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food3
ambience5
service5
value4

 
 (Chicago)·Dined on December 4, 2017

The Drake is decorated very nicely for the Christmas holidays. My granddaughter loved the train running around the miniature village. The Christmas tea was OK. I was expecting/hoping for a little "more" considering the $50/person price tag. I'm not sure what the "more" should have consisted of, just know it wasn't there. The food was pretty good. The service was intermittent, which you could enjoy the lack of interruptions or you could be frustrated as check-ins were few and far between. The harp player was lovely.

1 person found this review helpful.
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food4
ambience5
service3
value2

vip
 (Chicago)·Dined on December 4, 2017

We went for tea and were all disappointed. The food wasn't good - scones dry, sandwiches bland, and other desserts just not very good. The bathrooms needed updating 10 years ago. They are not only dated, but seemed dirty. The high tea is expensive, and certainly not worth the price. Our group will not be back.

1 person found this review helpful.
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food2
ambience3
service3
value2

 
 (London)·Dined on December 3, 2017

Quite expensive but the food is good, especially if you get seconds, as we did! Got on well with our waiter!

Tags: Hot Spot, Good for Birthdays
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food4
ambience4
service5
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 (Chicago)·Dined on December 3, 2017

A LOVELY family; mother-daughter-grand daughter; husband-wife; boyfriend-girlfriend; birthdays; girlfriends ... activity to kick-off the holidays, or any occasion, or just a RELAX afternoon tea after shopping Water Tower.

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food4
ambience5
service5
value4

 
 (Chicago)·Dined on December 2, 2017

The Holiday Tea was very beautiful. The decor was winter white and there was harpist playing. The service was attentive without being intrusive. Special treat.

Tags: Special Occasion
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food4
ambience4
service4
value3

 
 (Chicago)·Dined on December 2, 2017

It is our annual Christmas Tea. We love the Palm Court ambiance, but the sandwiches and scones seem to get less appetizing each year.

Tags: Seasonal
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food3
ambience5
service4
value4

 
·Dined on December 2, 2017

Afternoon tea was expensive but something great to do once a year.

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food4
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vip
 (St. Louis)·Dined on December 1, 2017

Holiday Tea was fabulous!!

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food4
ambience5
service5
value5

 
 (Chicago)·Dined on December 1, 2017

Lovely Holiday Tea with harp music, Christmas decor and attentive wait staff. 3 tiered serving tray offered many treats for the palate. Could become a tradition!

Tags: Special Occasion, Good for Birthdays, Afternoon Tea
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food4
ambience5
service5
value5

vip
 (Chicago)·Dined on December 1, 2017

Holiday High Tea is a must here! It's beautiful atmosphere

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food5
ambience5
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·Dined on November 30, 2017

Went the week following Thanksgiving before the Christmas rush. The ambiance was lovely. Service excellent. Food was surprisingly so-so. Many of the pastries were hard. I don't know if they were over baked or old but they were not pleasant. There were some nice offerings. My favorite was the beef and asparagus roll ups. What a great pairing! The tea selections were extensive but be aware each person only gets to try one. We were allowed to switch to a second choice because they weren't busy but usually that is not allowed. The harpist was delightful, skillfully playing Christmas selections.

Tags: Good for Birthdays, Afternoon Tea, Quiet Conversation
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food3
ambience5
service5
value3

 
 (Chicago)·Dined on November 30, 2017

Really disappointed! Have been going for the last 10 years and this year the food was not very good! The sandwiches and cakes were hard as rocks, and the scones were terrible! Not really a true scone, but a hard little pellet! Not like any scone I've ever had!

Love the ambience of the Palm Court, but the food was not worth the price!

Will not be returning next year!

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food1
ambience5
service4
value2

 
·Dined on November 29, 2017

They need to make improvements on the quality of the food. I don’t think I got what I paid for. The desserts were dry and tasted like they were old. The finger sandwiches are bland and so-so. The tea that I picked up had great flavor though. The ambience was great but expected it to be more festive since we were there for the “Holiday Winter Wonderland Afternoon Tea.” If it wasn’t for the lady who was playing the harp with Christmas songs, it would seem like a regular afternoon high tea for me.

Tags: Afternoon Tea
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food1
ambience4
service3
value3

 
 (San Francisco)·Dined on November 27, 2017

We really enjoyed a nice afternoon having high tea at the lovely Palm Court. It was comfortable and relaxing. Service was perfect. Very attentive to every detail.

Tags: Quiet Conversation, Great for Lunch, Good for Birthdays, Cozy
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food4
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service5
value4

vip
 (Chicago)·Dined on November 26, 2017

We began our holiday season with tea as we have in the past. The Palm Court was beautifully decorated. The hostess was welcoming, the carolers charming & the harpist elegant. Even the photographer was wonderful.

But our server was AWFUL. She was in a huge rush to get us started, returning repeatedly for our order without allowing us time to make our tea selections & discuss which menu to order for our six-year-old grandson. We were on time for our 4 PM reservation prepared for a leisurely experience. We were never served or offered water. We asked for it after 5 PM when Grandson said he was thirsty. The children's tea includes a kiddie cocktail or hot chocolate. We ordered the latter. She brought a pot of hot WATER. She brought a black tea instead of the Chai Imperial I ordered. Since she disappeared for long periods, I never got to ask for a replacement. She never asked if any of us wanted more to drink - except for my husband, who'd ordered a martini. Empty & soiled plates remained on our crowded little table. When our 90 minutes was over & we had clearly been finished for some time, we had to flag her down to ask for the check. Fortunately the valet allowed us additional time without charge.

Alas the food was disappointing as well - not what we have come to expect from high tea at the Drake from our past experiences throughout the year. The tea sandwiches & pastries were less than ordinary: They were bad. Dry & tasteless with an unappealing appearance. We did not finish several items; no one asked why. Previously items have been delicious with a pleasing presentation, these were not with the exception of the swan cream puffs, which Grandson consumed with relish. His hot chocolate was another matter. He began enthusiastically & soon stopped. After my husband sampled the hot chocolate, he pronounced it to be "not very chocolate-y." Not so different from that hot water after all.

What was planned as a special treat was anything but. What happened, Drake Hotel?

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food2
ambience5
service1
value3

 
·Dined on November 25, 2017

Tea at the Drake was a delight! While we experienced some oddities, such as hair on our scone, the manager, Jose, completely took care of our concerns. He kindly adjusted our bill and made the experience at the Drake incredibly special. We can't wait to get back for tea again!

Tags: Afternoon Tea
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food3
ambience5
service5
value5

vip
 (Chicago)·Dined on November 25, 2017

Very nice but overpriced. It's a Chicago tradition but maybe needs to be updated.

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food3
ambience4
service4
value3

 
 (Chicago)·Dined on November 25, 2017

The Drake is such a lovely place for Holiday Tea. A must-do in Chicago for the Christmas holidays or any time for fancy afternoon tea. Delicious tea assortment, wonderful food presentation, service and ambiance. The harpist and carolers add a special holiday touch.

Tags: Good for Groups, People Watching, Sunday Lunch, Good for Birthdays, Seasonal, Afternoon Coffee, Special Occasion, Cozy, Quiet Conversation, Worth the Drive, Romantic, Afternoon Tea
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on November 25, 2017

Tea in The Palm Court never disappoints! Best!

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food5
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