The Palm Chicago
good place for business meeting, the restaurant was half empty and that may change if it is full
One of my favorite Palm Restaurant.. The remodel is awesome, service is great and the food is outstanding!
That's great to hear, ScottC! We hope that you'll keep coming back!
Our server was excellent. Very friendly and had a great sense of humor. The Palm always has great food. I would recommend more lobster choices. The only one was a lobster roll.
Michael, it's great to hear that you had a good time. You might want to come back in for our summer Lobster promotion if you're a lobster lover! We've always got the lobster roll that you already got to enjoy, as well as our lobster bisque, and we've added a lobster Cobb salad to the lunch menu. We can add poached Nova Scotia lobster to the top of your steak if you're a steak lover, or if you'd like to come in with a guest, we'll be featuring a lobster dinner for two for $109. Come check it out!
The service was impeccable. Often times you enter a restaurant and either the greeters and or the servers have a less than Pleasant attitude. This was not the case at the Palms. We were greeted with genuine interest at the front table, shown to our seat, and treated wonderfully by our server Pam! There was a Mother's Day card already on the table which was a wonderful treat for my mother and for me.
The steaks were pretty good, my mom still order steaks well done but it still had a little pink in it, which she didn't recognize until it was time to eat the leftovers LOL, but nonetheless, it would have most definitely been sent back and she realized it while in the restaurant.
For sides we ordered brussel sprouts and the fried potatoes. One of which gave both of us some digestion issues later that evening, as well as just not tasting the best. For an appetizer we got the bacon-wrapped scallops, which were really good. The warm bread brought to us at the beginning, also very good.
We sat by window and it was cold and rainy outside, as well as pretty chilly at our seats just outside of the bar. All in all we had a great time, with good steaks, not so good fried potatoes and brussel sprouts, really good appetizer. The lemonade, my mom said, was the best lemonade she's ever had LOL
All in all, I would definitely go again. People don't understand how important a role great service plays and people coming back to your restaurant.
Thank you for the very detailed review! This sort of information is incredibly helpful when training our staff. It's the little things that make a difference. It was a pleasure having you join us for Mother's Day, and we hope you'll come back and see us again soon!
Lunch was delicious. It wa unfortunate to walk by lots of empty tables with a view of Chicago and be seated in the back with no view. It was our last day in Chicago.
Server Adam was outstanding . Food was excellent. Our anniversary was recognized.
Thank you and happy anniversary, CharlieD! We think Adam is pretty terrific, too.
Best steaks in Chicago. Service was great. A perfect place to meet for business luncheon or dinner
Thank you for the terrific review, KennethH! We're glad that you had a good time, and we hope to see you back at the Palm Chicago soon!
My friend and I traveled to Chicago to celebrate her birthday. We wanted to go to brunch and she wanted a brunch that served crab cakes benedict. The Palm, Chicago was the first menu I checked and since they had it on the menu, we booked through Open Table. We arrived and were greeted warmly at the desk and she also wished my friend a happy birthday. we went to the table, which was decorated with confetti and a birthday card welcoming us.
The server was very attentive, our water and drinks were filled immediately and when the meal came promptly, we were amazing at the presentation and thrilled with the flavor. It was absolutely delicious! The crab was lump and not mashed, the eggs were poached to perfection and it was fabulous. I had the lobster omelet which was 'to die for.' It was fluffy and not heavy and seasoned perfectly.
I want to thank The Palm for making our experience perfect!
Wow, we're glad that you had such a great time on your birthday! I hope that you'll come back and see us the next time you're in Chicago!
Excellent service and they made it very special for my husband's birthday. Dinner was flavorful and delicious.
Thank you for the great review, Pam! Wish your husband a happy birthday from us and come back to see us soon!
Been there several times we never have been disappointed in their service and food quality .
Best sea bass ever
Thank you, Suzette! That's great to hear!
Stoped in for breakfast and there are some
better options then what Swissôtel provides for conference .
Our breakfast was slow to come out - took a good 35 minutes and I had to ask where it was at. Seemed liked they forgot it under a heat lamp as within a minute of asking our food came out, hash browns were cold.
When one pays top $ ...expectations coincide. I have eaten here before, and this experience did not meet muster. Slow service despite a half full space. Steak, medium rare, so tough I could hardly cut it, much less eat it. Although replaced with a different cut 30 min later, there was no offer of comping the meat until requested. Palm..you can and should do better.
Great service and food.
Thank you for the kind review!
The Palm is the Best!! Without a Equal
Thank you, Mark! We certainly appreciate it!
We previously ate at the Palm at Universal in Florida. We loved the food and were excited to find one closer to home. The food wasn’t even close in comparison to our Florida experience. I had to send my steak back twice and when the manager came out to talk to us, he basically talked down to me about how I should order a well done because that would suit me better. I ordered a medium well and I had more bloody juice and red in my steak then my husbands medium rare. It came back the second time with a charred taste. He did offer to comp the steak but all in all for what you pay - the restaurant wasn’t worth it.
Great food and excellent service!
Great name, 4foodies! I'm glad you had a good time at the Palm Chicago!
Our waitress was GREAT! The food was amazing!
We'll most definitely be back.
Areli, this review is terrific! Thank you for letting us know! Come back soon!
Our server, Michael was superb. Our mahi mahi was outstanding!! My key lime pie was exceptional!! The only disappointment was the lobster bisque. It was lukewarm, & had little flavor. It’s usually good but all of us were suprized & underwhelmed. Everything else was an A+.
Thank you so much, LJC123, for taking the time to let us know about your experience. We think Michael's pretty great, too! Let us know when you're back, and I'll get you a better bowl of bisque. We hope to see you soon!
Food was great!
Thank you! So are you!
The Palm still has some of the best steaks in town!
Thank you, EdwardF! It's great to hear!
Steak was over burnt. Restaurant looked more like a casual airport layover restaurant.
Thank you, Retrocerulean! Come back soon!
The new renovation looks great and the staff was able to serve a lot of people in a short amount of time, without
Great food and service. Enjoyed grass-fed beef and lovely vegetable sides. Service was prompt and efficient. Nice ambiance
Server Adam was exceptional. Great recommendations and service.
We were promptly greeted by smiling faces at the door and quickly shown to our table. The waiter was very good and knowledgeable. Food was its usual great quality at the Palm. Great night!
It has been a while since dining at the Palm and I was quickly reminded why...too noisy and the acoustics are awful. Difficult to have a conversation at a table of four! The service and food were fantastic.
AS ALWAYS, WE ENJOYED THE EXPERIENCE. EVERYTHING IS REASONABLY PRICED FROM THE FOOD TO THE LIBATIONS. WE RESIDE IN THE NEIGHBORHOOD AND WILL RETURN.
I always admired first class treatment at the Palm Chicago. One of the very best “go to” spots in the city, with unparalleled service and quality food. I’ve been dining for years at the Palm and have never been disappointed.
Had a great birthday lunch with a colleague. Convenient to get to, service was terrific. We had their lunch special which offered a variety of delicious options. Food was top notch!
The place is not the same as it once was but has potential to be good again service good
Unfortunately food was far from good. Over-dry branzino, and pasta with lobster tail was overcooked and you have to try very hard to find any lobster pieces.. Very overpriced for the quality.
My wife and I went out for Valentine's dinner, bad service, small portions, and bad food.
Great service and steak and lobster excellent. I liked that you had a great bottle of Thorn Merlot on the menu for $50! Was delicious! Thank you for a memorable night out on a Mother/Daughter trip to Chicago from Texas. We miss the Palm in Dallas for sure.
Food was delicious, however disappointed at the end. I was initially told they had a special 837 member pricing for a bottle of 2014 Resonnance Pinot Noir. I was told it was $30 off the regular price. I asked how much the regular price was and The waiter initially said the cost was $115. So I assumed it would be $85 after the discount. After the bottle was brought to our table, but before opening, I was informed the regular price was $135. So again I calculated the discounted cost would be $105 after the member discount of $30. I wasn’t happy about the price increase but agreed to go ahead with the wine. When the bill arrived, the wine was listed as $135. Upon inquiry, my husband was told $135 price was after the $30 member discount. RIDICULOUS!
Worst lobster ever. Scallops where horrible
Only saving grace was our waiter
Amazing service. Very short wait delicious food and great ambiance. They even gave me and my boyfriend a rose for Valentine’s Day. Definitely going to return this summer.