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Nearby points of interest

  1. Distance: 0.05mi
  2. Distance: 0.08mi
  3. Distance: 0.12mi
  4. Distance: 0.15mi
  1. Distance: 0.05mi
  2. Distance: 0.08mi
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About The Palm Chicago

Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. Palm Restaurant in Chicago has taken the windy city by storm with their exceptional service & mouthwatering dishes. Located in the luxurious Swisshotel, Palm has long been a favorite to Chicagoans. Regulars include members of the Chicago Bulls & Bears as well as Chicago's political notables. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

323 East Wacker Drive
At the Swissotel
Chicago, IL 60601
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, Italian

Hours of Operation:
Lunch Served Monday - Friday: 11:30am - 3:00pm, Saturday & Sunday: 12:00pm - 3:00pm

Dinner Served Sunday - Thursday, 3:00pm - 10:00pm, Friday - Saturday, 3:00pm - 10:30pm

Cross Street:
One Block East of Columbus

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

Phone Number:
(312) 616-1000

Website:
http://www.thepalm.com/Chicago

Entertainment:
Patio available for Groups

Catering:
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

Parking Details:
Very Limited Street Parking Available

Executive Chef:
Ruben Izaguirre

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Specials

Christmas Day Special Menus & Offers

Monday, December 25, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Day Special Menus & Offers

Monday, December 25, 2017

Details

Christmas Day Hours:
4:00 pm - 9:00 pm

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

New Year's Eve Hours: 5:00 pm through midnight
New Year's Day Hours: 4:00 pm - 9:00 pm

Private Dining

Palm Restaurant is the perfect to host your upcoming private event. Impress your guests with huge prime steaks, fresh seafood & jumbo Nova Scotia lobsters! There are no additional costs for hosting your event with us. You will not be held to any food & beverage minimums or room rental fees.

The Palm Chicago Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.2

service

4.5

ambience

4.0

value

3.8

Noise

Moderate

81% would recommend it to a friend

Good for Anniversaries (16)
Business Meals (16)
Good for a Date (14)
See All
Good for Birthdays (14)
Special Occasion (12)
Casual (11)
Bar Seating (8)
Good for Groups (8)
Notable Wine List (7)
Pre/post Theatre (7)
Happy Hour (6)
Great for Lunch (6)
Late-night Find (6)
Romantic (5)
Cozy (4)
Fit for Foodies (4)
Neighborhood Gem (4)
Quiet Conversation (4)
Worth the Drive (4)
Authentic (3)
Fun (3)
Great for Outdoor Dining (3)
Comfort Food (2)
Handcrafted Cocktails (2)
Scenic View (2)
Creative Cuisine (2)
Afternoon Coffee (1)
Kid-friendly (1)
Healthy (1)
Hot Spot (1)
Waterfront (1)
Organic (1)
Paleo Friendly (1)
Seasonal (1)
Sunday Lunch (1)
Tasting Menu (1)
Vibrant Bar Scene (1)
Local Ingredients (1)
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1456 reviews
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·Dined 5 days ago

Asked for rib eye medium and it came out almost rare. Waiter checked on us maybe 3 times, but was nice. Bus boy took plates and we didn't get to take any of the $60 prime rib home. Overall so disappointed. Sad that chicken parm was better than the ribe eye !

Tags: Happy Hour
Was this review useful to you?Yes·No·
food1
ambience3
service3
value2

vip
 (Chicago)·Dined 5 days ago

Very disappointed. Despite a reservation made weeks in advance, we were shunted off to an adjunct dining room. It was cold, almost empty, and service was poor. It was as if we were seated at the Kid's table. I will not go back.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

vip
 (Chicago)·Dined 6 days ago

Valet parking was horrible. Took 1.5 hrs to get car. Made overall experience even worse.

Was this review useful to you?Yes·No·
food2
ambience3
service5
value2

vip
 (Chicago)·Dined on December 7, 2017

It was the worst business luncheon ever! We waited 40 minutes for a salad and two hamburgers. When our meals finally arrived the hamburgers were not cooked as ordered. The well done burger was rare and the medium/rare burger was well done. The burgers were sent back and arrived 15 minutes later. The manager did come up to apologize and they did comp our meal, but to wait an hour for a simple lunch is totally unacceptable. Furthermore, there was a door that continued to stay open near our table that sent in a draft. We asked numerous times for the door to remain closed. My colleague then began getting up and down to close the door. It was an absolutely terrible experience!!

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

vip
 (Miami)·Dined on December 2, 2017

The salad and bacon appetizer was very good the Scallops appetizer was mediocre and my 18 oz strip was below average and my dates Ahi Tuna ordered medium was well done over cooked and dry. No drinks and bill was $209.00 for a crummy meal. The only other thing we had was hash browns and two diet cokes. I indicated it was our anniversary that must have fell the the cracks also. The only reason I ate there was every place I like was booked on short notice and than afterwards it dawned on me you never hear about the place or nobody every mentions or recommends it, duh!

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food2
ambience3
service4
value2

 
·Dined on November 28, 2017

Excellent experience. Thank you for a great meal and great service.

1 person found this review helpful.
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food5
ambience5
service5
value5

vip
 (London)·Dined on November 25, 2017

Phillip, the manager is a gracious host and the serving staff is top notch. A lot of great steak houses in Chicago but service and friendliness sets the Palm apart.

Tags: Business Meals, Great for Lunch, Notable Wine List, Late-night Find, Great for Outdoor Dining
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Chicago)·Dined on November 19, 2017

We love going to this restaurant especially in summer for the outdoors and for the Mag Mile Lights Parade. Perfect location to see the tail end of the parade, the fireworks and a quick dash into the restaurant. Delicious food that is sharable and love the wine list.

Tags: Scenic View, Great for Outdoor Dining, Notable Wine List, Bar Seating
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Indiana)·Dined on November 12, 2017

Again, left very satisfied with my meal and service.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience4
service5
value3

 
·Dined on November 4, 2017

Fantastic experience.
Will return when in Chicago again.
Real old fashion professional Servers.

Tags: Neighborhood Gem, Cozy, Good for a Date, Local Ingredients, Special Occasion, Good for Birthdays, Good for Anniversaries, Business Meals, Paleo Friendly
1 person found this review helpful.
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food5
ambience5
service5
value5

vip
 (Memphis)·Dined on October 29, 2017

Excellent wedge salad. Carrot cake was delicious.

1 person found this review helpful.
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on October 27, 2017

The garden salad was overly dressed and too strong from the overuse of vinegar. The bread basket was not delivered until I asked but it took into the middle of the meal to flag someone down to ask for it.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food2
ambience2
service1
value2

vip
 (Chicago)·Dined on October 25, 2017

Magnificent as always . Our favorite !!!!!
Excellent food, service and ambiance!

Tags: Special Occasion, Great for Lunch, Casual, Worth the Drive, Notable Wine List, Good for Groups, Quiet Conversation, Cozy, Good for Birthdays, Late-night Find, Romantic, Good for Anniversaries, Comfort Food
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Dallas)·Dined on October 22, 2017

We have always enjoyed The Palm in Dallas but that one has closed.
We were not dissapointed in Chicago. Great service and food was excellent.
They added a new bread to their bread basket, wonderful!

Tags: Cozy, Bar Seating, Good for Birthdays, Happy Hour, Business Meals, Romantic, Good for Groups, Good for a Date, Special Occasion
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 18, 2017

Great food, excellent service,Tomas our waiter is terrific

Tags: Business Meals, Afternoon Coffee, Good for Anniversaries, Bar Seating, Good for Birthdays, Pre/post Theatre, Great for Lunch, Happy Hour, Good for Groups
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Manitoba)·Dined on October 16, 2017

One of the best steak joints in Chicago. Always reliable. My Wagyu prime rib was perfectly cooked and complimented by the delicious bearnaise sauce, great fries and creamed spinach all of which I recommend.

Tags: Good for Anniversaries, Business Meals, Fit for Foodies
1 person found this review helpful.
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (Chicago)·Dined on October 8, 2017

The palm did a fantastic job for my wife’s birthday. Will see you soon again

1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 5, 2017

The server was very good. The food was disappointing. Filet was over cooked and not charred. It was a light gray on outside. Brussels sprouts were undercooked and crunchy. The Palm salad was under dressed and was almost all palm hearts. I could not complain because I was at a business dinner and would not want to embarrass my guests. Thankfully the server did not ask about the food. When I checked with my colleague (who is an 837 Club member and recommended we go to your restaurant) after dinner she had the same complaints, and also that the creamed spinach was all cream and that this experience was nothing like the exceptional food and service at the NYC Palm locations.

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food1
ambience5
service5
value1

 
 (Tampa)·Dined on October 1, 2017

Decor is very outdated. The paint on the wall of our booth was chipping & dirty. The lampshade was filthy. My halibut was over cooked. My husband's Wagyu was good but not great. The mushroom soup was very good, as was the bacon appetizer. Our waiter was very accommodating & friendly. He comped our desserts on account of the halibut... which was very nice. Key lime pie & creme brûlée were very good.

Tags: Casual
Was this review useful to you?Yes·No·
food3
ambience1
service4
value3

vip
 (Philadelphia)·Dined on September 28, 2017

Good suggestions from our server for in-season and gluten-free options. Lobster salad was incredibly delicious and the flan and flourless chocolate cake were a good finish to a relaxed business meal.

Tags: Great for Lunch, Good for Birthdays, Fun, Creative Cuisine, Casual, Bar Seating, Business Meals, Happy Hour
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

vip
 (New York Area)·Dined on September 28, 2017

The Palm has great Veal Parm, but the portion is half what used to be. The Chicago location is convenient to several large conference hotels.

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food4
ambience2
service4

 
·Dined on September 22, 2017

I came to Chicago on a work trip and stayed in the Swissotel with my group. This was my first trip to the Palm restaurant and will definitely return. I had a special that was not listed on the menu that consisted of a petite filet mignon and a lobster tail. It was superb and cooked just the way I ordered, which seems to be difficult sometimes. The food was fantastic. The wine list is quite extensive so I had my colleague pick out a nice red and we were very pleased with the Duckhorn Merlot, and was fairly priced. Lastly, service. Our waitress was extremely knowledgeable and very sweet. After asking me if it was my first time, she went over the entire menu and answered all the questions that I had patiently. When the food came out, we had 3 servers bringing out plates and serving the sides, which was really a nice touch. Overall food and service was fantastic and very accommodating, I will definitely be back.

Tags: Late-night Find, Tasting Menu, Hot Spot, Neighborhood Gem, Handcrafted Cocktails, Good for Groups, Bar Seating, Special Occasion, Vibrant Bar Scene, Authentic, Notable Wine List, Business Meals, Good for Birthdays, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on September 18, 2017

Beautiful atmosphere, delicious cuisine, expert staff!!! Can't wait to go back!!!!

Tags: Healthy, Great for Lunch, Good for Birthdays, Romantic, Happy Hour, Special Occasion, Casual, Fun, Pre/post Theatre, Good for Anniversaries, Late-night Find, Scenic View, Sunday Lunch, Organic, Good for Groups, Kid-friendly, Authentic, Great for Outdoor Dining, Bar Seating, Neighborhood Gem, Good for a Date, Waterfront, Creative Cuisine, Business Meals, Fit for Foodies, Seasonal, Worth the Drive, Cozy, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Chicago)·Dined on September 15, 2017

We were here to celebrate my dad's 70th. A group of 10 - all ages. The Palm was perfect. At our request We were given a table on the back so we felt like we had a private room. Everyone could hear and visit. The good was great. The service was impeccable. Ruben our waiter is an attentive professional!

Tags: Special Occasion
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food5
ambience5
service5
value3

 
 (Washington DC)·Dined on September 11, 2017

The food was very good but the service was mediocre. The wait staff were rather cool and distant, almost as if we were interrupting their evening plans by being there. We will not make any effort to return based on this experience. There are some fabulous restaurants in Chicago and our other dining experiences, ( Benny's Chophouse and Mon Ami Gabi; as well as some casual places) were truly outstanding overall compared to our night at The Palm.

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food4
ambience3
service2
value2

vip
 (Chicago)·Dined on September 10, 2017

We had an excellent experience. Our server was very attentive and very accommodating

Tags: Good for Anniversaries, Good for Birthdays, Special Occasion, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Denver)·Dined on September 9, 2017

Excellent services . Steaks are fantastic. Great ambiance

Tags: Good for Birthdays, Good for a Date, Good for Anniversaries, Good for Groups
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food5
ambience5
service5
value5

 
·Dined on September 4, 2017

Food is way overpriced. Server was not very attentive especially since they were slow.

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food3
ambience3
service2
value1

 
 (New York Area)·Dined on September 2, 2017

Wife's spaghetti and clams were bad . Very few clams and spaghetti terrible. My steak was not tasty and also not tender . Big disappointment. We live in Tampa and Palm was great there until it closed.

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food1
ambience5
service4
value1

vip
 (Philadelphia)·Dined on August 29, 2017

Excellent service, food, welcoming, and thoroughly enjoyed the dining experience

Tags: Good for Birthdays, Good for Anniversaries, Special Occasion, Neighborhood Gem, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Washington DC)·Dined on August 22, 2017

Service was slow and disconnected. Had to ask for menus, the check, etc..

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food4
ambience3
service3

vip
 (Las Vegas)·Dined on August 18, 2017

Top notch service and food. We had the private room for party of 12 so the atmosphere was very good.

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food5
ambience5
service5

vip
 (Tampa)·Dined on August 15, 2017

for food. Poor service. Did not hold up to the experience of their other restaurants. If this was the first one that I had been to I would never go again. As a club at 8:37 member I was so disappointed.

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food1
ambience2
service5
value1

 
 (Chicago)·Dined on August 15, 2017

We have eaten several dinners at The Palm, especially on my birthday . We enjoy the summer 4 pound lobster special, although last year we sat at our table only to be informed that there was no lobster. This time we had lobster. We could have used more help getting the meat out of the shell. The salads and lobster bisque and fried potato/onion combo were great. The creamed spinach was mostly cream sauce. The chocolate cake was ordinary and right out of the fridge. Our waiter had to be reminded about our bread basket and our ice cream.

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food3
ambience4
service2
value3

vip
 (Los Angeles)·Dined on August 15, 2017

I always have a great Lobster Meal at the Palm Restaurants throughout the USA

Tags: Special Occasion, Business Meals, Good for a Date
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food5
ambience5
service4
value5

vip
 (Los Angeles)·Dined on August 14, 2017

I always have a great Lobster Meal at the Palm Restaurants throughout the USA.

Tags: Notable Wine List, Good for Anniversaries, Special Occasion, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on August 12, 2017

What an awesome experience. The Palm is a beautiful upscale restaurant with the freshest seafood options. They flew in a 9pound Lobster for us!! Impeccable service and ambiance. I will definitely be back.

Tags: Waterfront, Fit for Foodies, Kid-friendly
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food5
ambience5
service5
value5

 
 (Naples)·Dined on August 9, 2017

While in Chicago for a Business Conference, we chose The Palm due to it's location within the Swissotel where we were staying. The steak was cooked to perfection and the Crab Cakes were "to die for" as my wife says. This was a pricey meal, but well worth it.

Tags: Special Occasion, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Chicago)·Dined on August 8, 2017

Our waitress was fabulous and made our whole lunch experience the best. Food was wonderful.

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food4
ambience5
service5
value4

vip
 (Chicago)·Dined on August 8, 2017

Great lunch .... thanks

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food4
ambience4
service4
value4

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