Nearby points of interest
Nearby points of interest
About The Palm Chicago
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. Palm Restaurant in Chicago has taken the windy city by storm with their exceptional service & mouthwatering dishes. Located in the luxurious Swisshotel, Palm has long been a favorite to Chicagoans. Regulars include members of the Chicago Bulls & Bears as well as Chicago's political notables. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
At the Swissotel
Chicago, IL 60601
Steakhouse, Seafood, Italian
Hours of Operation:
Lunch Served Monday - Friday: 11:30am - 3:00pm, Saturday & Sunday: 12:00pm - 3:00pm
Dinner Served Sunday - Thursday, 3:00pm - 10:00pm, Friday - Saturday, 3:00pm - 10:30pm
One Block East of Columbus
$50 and over
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Patio available for Groups
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
Very Limited Street Parking Available
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials
Palm Restaurant is the perfect to host your upcoming private event. Impress your guests with huge prime steaks, fresh seafood & jumbo Nova Scotia lobsters! There are no additional costs for hosting your event with us. You will not be held to any food & beverage minimums or room rental fees.
The Palm Chicago Ratings and Reviews
Asked for rib eye medium and it came out almost rare. Waiter checked on us maybe 3 times, but was nice. Bus boy took plates and we didn't get to take any of the $60 prime rib home. Overall so disappointed. Sad that chicken parm was better than the ribe eye !
It was the worst business luncheon ever! We waited 40 minutes for a salad and two hamburgers. When our meals finally arrived the hamburgers were not cooked as ordered. The well done burger was rare and the medium/rare burger was well done. The burgers were sent back and arrived 15 minutes later. The manager did come up to apologize and they did comp our meal, but to wait an hour for a simple lunch is totally unacceptable. Furthermore, there was a door that continued to stay open near our table that sent in a draft. We asked numerous times for the door to remain closed. My colleague then began getting up and down to close the door. It was an absolutely terrible experience!!
The salad and bacon appetizer was very good the Scallops appetizer was mediocre and my 18 oz strip was below average and my dates Ahi Tuna ordered medium was well done over cooked and dry. No drinks and bill was $209.00 for a crummy meal. The only other thing we had was hash browns and two diet cokes. I indicated it was our anniversary that must have fell the the cracks also. The only reason I ate there was every place I like was booked on short notice and than afterwards it dawned on me you never hear about the place or nobody every mentions or recommends it, duh!
We love going to this restaurant especially in summer for the outdoors and for the Mag Mile Lights Parade. Perfect location to see the tail end of the parade, the fireworks and a quick dash into the restaurant. Delicious food that is sharable and love the wine list.
The server was very good. The food was disappointing. Filet was over cooked and not charred. It was a light gray on outside. Brussels sprouts were undercooked and crunchy. The Palm salad was under dressed and was almost all palm hearts. I could not complain because I was at a business dinner and would not want to embarrass my guests. Thankfully the server did not ask about the food. When I checked with my colleague (who is an 837 Club member and recommended we go to your restaurant) after dinner she had the same complaints, and also that the creamed spinach was all cream and that this experience was nothing like the exceptional food and service at the NYC Palm locations.
Decor is very outdated. The paint on the wall of our booth was chipping & dirty. The lampshade was filthy. My halibut was over cooked. My husband's Wagyu was good but not great. The mushroom soup was very good, as was the bacon appetizer. Our waiter was very accommodating & friendly. He comped our desserts on account of the halibut... which was very nice. Key lime pie & creme brûlée were very good.
I came to Chicago on a work trip and stayed in the Swissotel with my group. This was my first trip to the Palm restaurant and will definitely return. I had a special that was not listed on the menu that consisted of a petite filet mignon and a lobster tail. It was superb and cooked just the way I ordered, which seems to be difficult sometimes. The food was fantastic. The wine list is quite extensive so I had my colleague pick out a nice red and we were very pleased with the Duckhorn Merlot, and was fairly priced. Lastly, service. Our waitress was extremely knowledgeable and very sweet. After asking me if it was my first time, she went over the entire menu and answered all the questions that I had patiently. When the food came out, we had 3 servers bringing out plates and serving the sides, which was really a nice touch. Overall food and service was fantastic and very accommodating, I will definitely be back.
We were here to celebrate my dad's 70th. A group of 10 - all ages. The Palm was perfect. At our request We were given a table on the back so we felt like we had a private room. Everyone could hear and visit. The good was great. The service was impeccable. Ruben our waiter is an attentive professional!
The food was very good but the service was mediocre. The wait staff were rather cool and distant, almost as if we were interrupting their evening plans by being there. We will not make any effort to return based on this experience. There are some fabulous restaurants in Chicago and our other dining experiences, ( Benny's Chophouse and Mon Ami Gabi; as well as some casual places) were truly outstanding overall compared to our night at The Palm.
We have eaten several dinners at The Palm, especially on my birthday . We enjoy the summer 4 pound lobster special, although last year we sat at our table only to be informed that there was no lobster. This time we had lobster. We could have used more help getting the meat out of the shell. The salads and lobster bisque and fried potato/onion combo were great. The creamed spinach was mostly cream sauce. The chocolate cake was ordinary and right out of the fridge. Our waiter had to be reminded about our bread basket and our ice cream.
While in Chicago for a Business Conference, we chose The Palm due to it's location within the Swissotel where we were staying. The steak was cooked to perfection and the Crab Cakes were "to die for" as my wife says. This was a pricey meal, but well worth it.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.