The Palm Charlotte

4.7
2661 reviews
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$50 and over
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Steakhouse
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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Private Dining

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What 2661 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
5
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P
Charlotte
33 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

I always have a wonderful meal, served by friendly and knowledge staff who value my patronage. What more could you ask for?

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OT
Charlotte
2 reviews
Dined 4 days ago
Overall 5food 3service 4ambience 5

My sons 13th Birthday

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RM
New York Area
195 reviews
Dined 7 days ago
Overall 4food 5service 5ambience 5

Ate out on the patio - beautiful setting and superb service

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OT
New Orleans
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Mother’s Day

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OT
Western NC
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Great place for Mother’s Day!! Food and service were great!

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S
Charlotte
4 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Excellent as expected. No one makes a Cesar salad like the palm - just the right amount of their house made dressing. The rib eye Oscar style was delicious. Thanks to everyone there for a great meal.

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R
Charlotte
1 review
Dined on May 12, 2019
Overall 3food 3service 3ambience 4

The people who work there are wonderful, but on Mother’s Day for lunch, the restaurant should serve the lunch menu, not the heavy dinner menu.

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RH
Charlotte
22 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

I've been to The Palm several times and it has always been great! The ONE little suggestion I might have is to have a few more "lunch" items on the menu. We went for Mother's Day lunch and it seemed like the menu was just the dinner menu.

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ML
Charlotte
8 reviews
Dined on May 10, 2019
Overall 4food 4service 5ambience 3

Food, as always was great. Service was top shelf. Our only negative was our waiter, Tony, who seemed to be more concerned with selling us club membership and upselling menu items than overall friendliness. Found him to be a bit abrupt compared to many Palm waiters we have had in Charlotte and NYC at original Palm and Palm 2.

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KL
Charlotte
37 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

This was our first visit- My daughter and I came in for an early Mother’s Day celebration... we had an excellent experience. The food was wonderful and the service was excellent! We started with the crab cocktail which was delish, then two fillets Oscar style with creamed spinach and mashed potatoes. Everything was excellent! We prefer our filets MW and sometimes that can be a challenge but they were cooked perfectly. And Oscar style was heaven, so good! For dessert we had the fresh donuts and they were FANTASTIC. Everything was great and we had such a good time! We will absolutely be back especially because my husband missed this trip and would love it. So glad we gave this place a try! Quickly a favorite!

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KS
1 review
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

I think this is the best run of all the palms. The manager was highly visible and very attentive to both patrons and staff.

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M
New England
7 reviews
Dined on May 5, 2019
Overall 5food 4service 5ambience 5

Service, and food was great. Lamb chops were ever so slightly tough- not like the melt in your mouth filets my guest had.

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JP
1 review
Dined on May 4, 2019
Overall 4food 4service 5ambience 4

All great as usual, but the noise level detracted from the ambiance and overall dining experience

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S
Philadelphia
5 reviews
Dined on May 3, 2019
Overall 4food 5service 4ambience 4

Great food - we enjoyed the 6 lb Lobster and filets with our Grandkids.

Very nice evening.

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MB
Charlotte
5 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Awesome place and the food was delicious!! Loved the Joey bag of donuts!!

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P
Charlotte
34 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

I am a Palm Charlotte regular and am always pleased with the experience. Great people, great food, valet parking and salary a reason to return

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OT
New York Area
6 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Jose was a waiter and we had excellent service

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OT
1 review
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

I took my boyfriend to the Palm for his birthday and we really enjoyed the overall experience. I had crab cakes which were probably the best I've had. The mashed potatoes were fantastic. He had a seasonal dish which was good but not what he was expecting. We would definitely go back

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A
Charlotte
6 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 4

Lisa, our waitress was excellent and very attentive.

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l
Charlotte
2 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Meet all expectations for service, food and ambiance.

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j
1 review
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

Wonderful! the service was amazing and the food was exquisite. I will definitely return.

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l
Atlanta
5 reviews
Dined on April 16, 2019
Overall 3food 3service 4ambience 4

The last two times we have eaten here our steaks were not prepared well. They were hard to chew and the temperature was too rare.

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A
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Outstanding food and service. Worth every bite of it.

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Y
Charlotte
11 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

The food was phenomenal. The staff was very friendly, courteous, professional and energetic.

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MG
Charlotte
83 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Consistently excellent food at the Palm. Ask for Matthew if you are there for lunch. He’s the best

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KD
Las Vegas
4 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Joe, our waiter, was great. Great personality and took care of us. Forgot my husbands drink but had his hands full, apologized and got it right out. Mistakes happen, it's how they are handled that counts. The lobster bisque was amazing.

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KM
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 3

Outstanding food excellent service it was a little noisy being that it was prom night apparently overall a very pleasant experience

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OT
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Great food. Great price. Great staff

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SM
1 review
Dined on March 31, 2019
Overall 3food 2service 5ambience 2

Service was outstanding, food was ok not great, price was ridiculous for the quality

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MT
Charlotte
2 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 4

We were given a gift certificate to here so this was our first time eating here. From the moment we walked in we were warmly welcomed and, shown to our table. Our wait team was very attentive and, the assistant manger checked on us several times ensuring everything was correct.

We ordered the calamari appetizer and, the iceberg wedge to start. Both portions were more than we’d expected so we were already rather full before our main course arrived. My wife had the filet and, I enjoyed a bone in ribeye that was cooked perfectly.

No room for desert and, as I said the portions were larger than expected so we left with a bag to enjoy later.

We would highly recommend this. Thanks for a great meal!

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FR
Chicago
27 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Great dinner. Exactly what you'd expect from a great steakhouse. Service was impeccable for the whole family.

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CL
Charleston
1 review
Dined on March 23, 2019
Overall 5food 4service 5ambience 3

We enjoyed celebrateing our 50th wedding anniversary with friends at The Palm. Thank you Joey for the complimentary bottle of champagne. Very noisy.

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F
Chicago
7 reviews
Dined on March 23, 2019
Overall 4food 5service 4ambience 5

Dinner was good but asked to substitute a type of salad and was given a flat no. No ability to modify which was very disappointing.

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m
Charlotte
19 reviews
Dined on March 22, 2019
Overall 2food 3service 4ambience 4

Price changes are ridiculous. The power lunch is no longer a good deal

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LC
Charlotte
135 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 4

The special was awesome and the best server, Dave was there! The General Manager, Joey, also happened to be there as an added treat! It's a great place to treat someone special!

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OT
Charlotte
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Our favorite restaurant in Charlotte. We’re never disappointed with the food and Joey and his staff are always welcoming.

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OT
Charlotte
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

First time Dinner at Palm for Special Lady. All was Superb!

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P
Charlotte
30 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 4

Always very good quality and service. We went on a Saturday night and they were very busy but always manage to deliver on the quality of the food and service. My only negative is they need to do a better job keeping their red wine in a climate controlled environment. The last couple of times our wine was a little to warm which takes away from the overall.

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OT
New York Area
3 reviews
Dined on March 8, 2019
Overall 2food 2service 1ambience 3

For similar dining options (Ruth Chris, Capital, Mortons, BLT, etc), in Charlotte this one is the bottom of the ring. We have now been twice. The first time we came service was awful and food was little more than a high quality steak with the effort of a Denny’s kitchen in preparation. My girlfriend’s lobster has far too much salt. Server was nonexistent, never introduced himself and seemed bothered by the fact that he had to take orders. Highly suggest anyone looking, they go to a different option for a steakhouse.

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s
1 review
Dined on March 7, 2019
Overall 4food 5service 5ambience 3

Food was excellent as usual, Dave our server was exceptional. The noise level was unusually loud, even for a half-full restaurant on a Thursday evening. I understand that it is normal, however, it was off-putting for my wife. Will not discourage me from coming back in the future. Thank you again.

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