About The Palm Charlotte

Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

6705-B Phillips Place Court
Charlotte, NC 28210
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Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, Italian

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm

Cross Street:
Fairview

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(704) 552-7256

Website:
http://www.thepalm.com/Charlotte

Catering:
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

Parking Details:
Complimentary Valet & Self-parking are both available.

Executive Chef:
Colin Johnson

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Christmas Day Special Menus & Offers

Monday, December 25, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Details

Celebrate Family at The Palm! Join us on Thanksgiving Day to savor the lasting tradition of great food, family and friends. Traditional Turkey Dinner plus our a la carte dinner menu will be available all day. Sit back, relax and leave the preparations to us!

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Serving full dinner menu from 4pm tp 9 pm.

Christmas Day Special Menus & Offers

Monday, December 25, 2017

Details

Serving a full dinner menu from 4pm to 8pm.

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

Open at 4pm to ring in the new year.

Private Dining

Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program.

The Palm Charlotte Ratings and Reviews

5
4
3
2
1

4.7

Overall Rating

based on recent ratings
food

4.6

service

4.6

ambience

4.4

value

4.1

Noise

Moderate

92% would recommend it to a friend

Special Occasion (39)
Good for Anniversaries (31)
Good for a Date (27)
See All
Business Meals (27)
Notable Wine List (22)
Romantic (20)
Worth the Drive (20)
Good for Birthdays (18)
Casual (17)
Handcrafted Cocktails (15)
Great for Lunch (14)
Good for Groups (12)
Quiet Conversation (12)
Bar Seating (11)
Hot Spot (10)
Fun (9)
People Watching (9)
Cozy (8)
Neighborhood Gem (8)
Vibrant Bar Scene (8)
Authentic (7)
Comfort Food (7)
Creative Cuisine (7)
Fit for Foodies (6)
Great for Outdoor Dining (6)
Great for Brunch (5)
Pre/post Theatre (5)
Seasonal (5)
Disabled Access (4)
Afternoon Coffee (3)
Happy Hour (3)
Healthy (2)
Late-night Find (2)
Live Sports (2)
Tasting Menu (2)
Kid-friendly (1)
Gluten Free Options (1)
Local Ingredients (1)
Quick Bite (1)
Scenic View (1)
Sunday Lunch (1)
Vegan (1)
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2260 reviews
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·Dined 3 days ago

The food was amazing. The wait staff was always watching to be sure your every needs were met. We came for our 40th anniversary and could not have chosen a better place. Just wonderful.

Tags: Special Occasion, People Watching, Cozy, Romantic, Disabled Access, Quiet Conversation, Good for Birthdays, Great for Brunch, Good for Groups, Handcrafted Cocktails, Worth the Drive, Good for Anniversaries, Good for a Date, Notable Wine List, Great for Lunch, Sunday Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Western NC)·Dined 4 days ago

I have eaten at the Palm Charlotte for years. My wife and I make the drive just to enjoy the lobster and steak. The steaks are always cooked to the right temperature and the lobster is always perfectly broiled! Sides are family style and dessert is always delicious. Drinks are abundant in choice, even on special requests. Joey, the general manager, and his staff are always friendly, accommodating, there to make your evening perfect! Thank you Joey and to your team!

Tags: Business Meals, Vibrant Bar Scene, Disabled Access, Happy Hour, Special Occasion, Worth the Drive, Good for Birthdays, Bar Seating, Handcrafted Cocktails, Good for Anniversaries, Seasonal, Casual, Good for a Date, Late-night Find
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on November 14, 2017

This was a quiet lunch by myself - as usual everything was delicious - I had lobster bisque,
filet medallions, creamed spinach and of course the yummy cheesecake. Always my go to
place when I go shopping at Southpark. Yes it is more expensive than most - the quality of
the food can't be beat. Had enough left overs to have for supper.

Tags: Bar Seating, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Charlotte)·Dined on November 14, 2017

We always enjoy The Palm Restaurant. The food and service are consistently excellent. We are looking forward to our next visit.

Tags: Good for a Date, Good for Birthdays, Romantic, Special Occasion, Creative Cuisine, Neighborhood Gem, Great for Lunch, Good for Anniversaries, Cozy
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 12, 2017

The food was great. The steaks were exceptional. The service was amateur hour from the time we checked in to the time we asked for the check. Should be more professional

Tags: Business Meals
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food4
ambience3
service2
value3

vip
 (Richmond)·Dined on November 12, 2017

The place to go for steaks. Nice ambience and good service. Bring your wallet, and be prepared for good eats

Tags: Notable Wine List, Good for Groups, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Charlotte)·Dined on November 12, 2017

Have been dining at Palms around the country for a longtime and happy to say Charlotte is one of the top ones in there group! From Joey the GM to the whole staff, Charlotte Palm is on point!

Tags: Neighborhood Gem, Bar Seating, Handcrafted Cocktails, Good for a Date, Fit for Foodies, Good for Anniversaries, Authentic, Kid-friendly, Good for Birthdays, Casual
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food5
ambience5
service5
value5

vip
 (Charleston)·Dined on November 11, 2017

It was my birthday and the food and service were very good. Last time we were disappointed but our server, Dalton, was fabulous.

Tags: Vibrant Bar Scene, Worth the Drive, Hot Spot, Special Occasion
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food4
ambience4
service4
value4

 
 (Charlotte)·Dined on November 11, 2017

The food and service were outstanding! Ask for Tony, you won't be sorry!

Tags: Special Occasion
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food5
ambience3
service5
value3

 
 (Charleston)·Dined on November 11, 2017

Had a great time, excellent service and delicious food as always, Joey and his crew always make a memorable evening for their guests.

Tags: Romantic, Good for Anniversaries, Bar Seating, Business Meals
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food5
ambience5
service5
value5

vip
 (Greensboro)·Dined on November 11, 2017

The Palm restaurant in Charlotte is a treat. I don't get there as much as I'd like as it's not an inexpensive night. It's a special occasion place. My son turned 24 and I will have my birthday this week also. It's so much fun to treat him to a fabulous lobster dinner. OMG...abandon all thoughts of calorie counting and dive into the hash browns, lobster mac and cheese and the donut dessert. Always love this treat.

Only disappointment I have is that having been a member of the 837 club they've changed the "rules". You used to get a free lobster coupon for your birthday month, now you have to have spent a $1000 in that year to qualify. Granted it doesn't take but a few visits to get to a $1000 but still disappointing that they added that condition.

Tags: Fun, Good for Birthdays, Worth the Drive, Good for a Date, Good for Anniversaries, Notable Wine List, Special Occasion, Business Meals
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food5
ambience5
service5
value4

 
 (Charlotte)·Dined on November 9, 2017

Good food, good service but was surprised by the small mimosas ( 2- 3 oz.) for which we were charged $12.50 apiece. Need to ask for a bar menu before ordering drinks there.

Tags: Casual
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food4
ambience4
service4
value1

 
 (Charlotte)·Dined on November 8, 2017

Our favorite restaurant in Charlotte

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food5
ambience5
service5
value5

 
 (Charlotte)·Dined on November 8, 2017

Amazing Food! Customer serive is always exceptional!!! Thanks for making my daughter's birthday lunch special!

Tags: Special Occasion
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food5
ambience5
service5
value4

 
 (Charlotte)·Dined on November 5, 2017

Service was excellent as always. Food was prepared as ordered. Would highly recommend.

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food5
ambience5
service5
value4

vip
 (Nashville)·Dined on November 4, 2017

Great food, excellent service as usual!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Chicago)·Dined on November 4, 2017

Food was good as usual, but service was terrible for the money that you pay. We chose a booth in the bar area figuring the Palm would have good service period, but perhaps we’ll stick to the dining area if we ever go back, seems service is usually better there. Compliments to the kitchen though, the prime rib was good as well as the lobster bisque and coconut scallops.

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food4
ambience2
service1
value2

vip
 (Charlotte)·Dined on November 3, 2017

We love the burgers for lunch but despite ou reservation we waited almost 25 minutes for service. It was also very loud and hard to hear each other. The food once served was great although my burger was over cooked and dry

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food4
ambience2
service1
value2

 
 (Miami)·Dined on October 28, 2017

Maitre D sat us at the worse table in a corner of an almost empty room. Never mind the place was half empty. The wine list is very overpriced with wines priced almost at a ratio of 4 to 1. Was able to find a named vineyard Sbragia Napa Cab that was maybe priced 3 to 1. The steak we ordered along with a Nova Scotia lobster was over cooked. The final nail in the coffin was when same Maitre D came back to tell us in an obnoxious manner that we needed to “tone it down”. I have eaten in the worlds most expensive restaurants and I as well as my son and his friend are all professionals. We were behaving in a socially acceptable manner. The irony of it was that there was one other table in the entire room with guests. So yes in an empty room and we are having a good time maybe the people at that other table found us too loud. Unless we sat there quietly I do not see how we could have avoided that. Never mind the fact that after the tip I paid a $650 bill so I ask...I guess we were good enough for that right? It seems to me that this Maitre D made a decision for whatever reason that we were not worthy of his establishment and it started when he stuck us in a corner of a near empty room. It was like saying let me stick you guys back here where no one can see you. Do not really understand.. my leather jacket I had on cost me $3000 and my name read Dr.
On the positive side the service provided by our server and her assistant was very good and she tried her best to make us feel comfortable since she realized how obnoxious this Maitre D was. I have dined in Michelin starred restaurants all over the world and this was a first for me. I will never ever return to The Palm in Charlotte.

Tags: Business Meals
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food3
ambience3
service5
value3

vip
 (Charlotte)·Dined on October 22, 2017

Excellent dinner w/friends at the Palm Charlotte. Dave is a great server who is attentive & friendly.

Tags: Good for a Date
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food5
ambience5
service5
value5

 
 (Charlotte)·Dined on October 22, 2017

I love the steak it was so nice and tender. Easy to cut and eat!!!!

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food3
ambience3
service3
value4

 
·Dined on October 21, 2017

From the moment we walked in the door, until the moment we left, everything was superb. We have already made our next reservation.

Tags: Notable Wine List, Good for Anniversaries, Romantic, Good for a Date, Worth the Drive, Special Occasion, Good for Birthdays
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food5
ambience5
service5
value5

 
·Dined on October 20, 2017

I made reservations for a group of five women in my family,we labeled it "Girl's Night Out." It was the most beautiful,fun and pleasant night we've spent together in a very long time, we owe that to The Palm Restaurant.The service was impeccable, our waitress was very professional,attentative and extremely nice ,along with the other staff members.The atmosphere was wonderful the food was exceptionable and the view was spectacular! We will be back and we're recommending The Palm to everyone we know,it's a great place to dine out with family and friends thank you so much for ensuring my guest had a wonderful fun and exciting evening!!!!

Tags: Disabled Access, Good for a Date, Late-night Find, Great for Outdoor Dining, Romantic, Cozy, Neighborhood Gem, Worth the Drive, Casual, Fun, Scenic View, Business Meals, Good for Anniversaries, Good for Birthdays, Hot Spot, People Watching, Special Occasion, Good for Groups
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food5
ambience5
service5
value5

 
 (Charlotte)·Dined on October 20, 2017

Amani was wonderful.... She timed everything perfectly. Made us feel special! Only one hiccup with the lobster but was rectified well. We will definitely return! Nice personally touch from Joey visiting our table.

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food5
ambience5
service5

vip
 (Charlotte)·Dined on October 20, 2017

While the service and food were excellent. I was very turned off by my table location. I requested a round table (which can be converted from most of the four tops) and asked for privacy. We DID get the round table but it was placed in the middle of the room near the entry and exit to the kitchen with waiters rushing all around us. When I asked to be moved I was told all the other tables were reserved. (Doubt it). When I left after dinner many of those “reserved” tables were still empty. As a result, I will not return to the Palm since there are so many other good Charlotte steak houses who go the distance to honor diner requests.

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food4
ambience1
service5
value3

 
·Dined on October 1, 2017

Disappointed that we had to reorder the donut holes, first order was burnt. Kept smelling
cigar smoke, the waiter assistant did check on this for us and it got a little better.

Tags: Seasonal, Cozy, Romantic
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food4
ambience3
service3
value3

 
 (Charleston)·Dined on September 23, 2017

The staff was excellent and our food was to die for.

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food5
ambience5
service5

 
 (Raleigh)·Dined on September 23, 2017

Garlic mashed potatoes were instant potatoes with no garlic. Brussel sprouts were mushy. Green beans almost raw & tasteless. These taken from bill. Lyonaise potatoes & creamed spinach excellent. 3 of the 5 steaks slightly overdone. Staff very professional & attentive though

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food2
ambience4
service4
value2

vip
 (Charlotte)·Dined on September 16, 2017

Saturday night out with another couple. We took advantage of the lobster tail and filet special with sautéed spinach and Brussels sprout sides. An excellently prepared meal and a great bottle of wine. Cheesecake, donut holes and peanut butter pie for dessert were also well received by our group.

Tags: Romantic, Good for Anniversaries, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on September 15, 2017

Not sure what has happened to the Palm in Charlotte at lunch time. Indifference is the only label that seems to fit. Our steaks were cooked reversed, i.e. the medium rare was medium well and the medium well was rare. (we have had miss-cooked steaks on prior visits). Vegetables are raw and not eatable. Waiter didn't show up much, even though the restaurant was mostly empty. Manager not in sight, not around when we left. My wife and I have loved going there for the Power Lunch but it is not fun anymore. Too bad. Perhaps their dinner performance is better. Would be nice if the lunch service would get back to its very excellent earlier level.

Tags: Vibrant Bar Scene
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food3
ambience4
service4
value2

 
 (London)·Dined on September 9, 2017

Reliable food and service. The waiter and waitress were excellent and the maitre' d was very responsive to our table requests.

Tags: Live Sports, Good for a Date, Comfort Food, Great for Lunch, People Watching, Romantic, Authentic
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food5
ambience5
service5
value4

 
 (Charlotte)·Dined on September 9, 2017

One of my favorite places to dine!
The service is on of the best in Charlotte. Very professional without losing the warmth and caring of the customer. Very friendly environment.
The food was superb! Great portions and the timing b/n appetizers and main course was perfect!
Will continue to save this restaurant for any celebration and/or special occasion.

Tags: Good for Groups, Special Occasion, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on September 6, 2017

Food was average - and when you spend almost $200, the food should be exceptional. The appetizers were good, but small.

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food2
ambience2
service3
value1

 
 (Miami)·Dined on September 5, 2017

This is one of my favorite restaurants in the South Park area. You can always count on a great staff, fantastic food, and a wonderful wine selection. I would recommend this for dinner out or business dinner. The steaks are typically cooked to perfection and their fish selections are delicious.

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food5
ambience5
service5
value3

 
 (Baltimore)·Dined on September 3, 2017

The food was fantastic as usual. What I really enjoy is the wait staff, friendly and engaging.

Tags: Quiet Conversation
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food5
ambience5
service5
value3

vip
 (Charleston)·Dined on September 1, 2017

The grilled romaine salad with lump crab meat and roasted peppers is SO good! Light, yet filling.

Tags: Business Meals, Great for Lunch
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food4
ambience4
service5
value3

 
 (Charlotte)·Dined on August 31, 2017

Food was great - nice lunch menu but I couldn't stay away from their ribeye!

Everything was on point - Joey runs a nice team over there.

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food5
ambience4
service4
value4

 
 (Charlotte)·Dined on August 29, 2017

Always a great dining experience from greeting to bar to dinner

Tags: Fun, Authentic, Vibrant Bar Scene, Notable Wine List, Casual
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food5
ambience5
service5
value5

 
 (Charlotte)·Dined on August 27, 2017

We have always loved The Palm. We felt the service was quite good, both at the bar and table side, and the food is always fantastic!

Tags: Good for Anniversaries, Good for Birthdays, Worth the Drive
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food5
ambience3
service4
value3

 
 (Charlotte)·Dined on August 27, 2017

Another enjoyable dinning experience in one of Charlotte's finest restaurants. The lobster feature for two was outstanding. The best lobster that I have had in many years. Plentiful portions, prepared well and served out of the shell. Side dish of potato's au-gratin was very tasty and enjoyable could not finish the side between the two of us.
As always we look forward to our next visit.

Tags: Special Occasion, Good for Birthdays
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food5
ambience5
service3
value5

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