Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.23mi
  3. Distance: 0.32mi
  4. Distance: 0.51mi

Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.23mi
  3. Distance: 0.32mi
  4. Distance: 0.51mi

About The Palm Charlotte

Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

6705-B Phillips Place Court
Charlotte, NC 28210
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, Italian

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm

Cross Street:
Fairview

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(704) 552-7256

Website:
http://www.thepalm.com/Charlotte

Catering:
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

Parking Details:
Complimentary Valet & Self-parking are both available.

Executive Chef:
Colin Johnson

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Private Dining

Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program.

The Palm Charlotte Ratings and Reviews

5
4
3
2
1

4.6

Overall Rating

based on recent ratings
food

4.6

service

4.6

ambience

4.4

value

4.0

Noise

Moderate

89% would recommend it to a friend

Special Occasion (39)
Good for Anniversaries (33)
Good for a Date (33)
See All
Good for Birthdays (26)
Business Meals (25)
Notable Wine List (22)
Romantic (20)
Worth the Drive (18)
Good for Groups (16)
Authentic (15)
Quiet Conversation (14)
Fit for Foodies (14)
Great for Lunch (13)
Bar Seating (13)
Handcrafted Cocktails (12)
Cozy (10)
Fun (10)
Happy Hour (10)
Creative Cuisine (9)
Hot Spot (9)
Casual (8)
Vibrant Bar Scene (8)
Neighborhood Gem (7)
Pre/post Theatre (4)
People Watching (4)
Great for Brunch (3)
Paleo Friendly (3)
Seasonal (3)
Disabled Access (2)
Late-night Find (2)
Sunday Lunch (2)
Tasting Menu (2)
Afternoon Tea (1)
Kid-friendly (1)
Comfort Food (1)
Healthy (1)
Local Ingredients (1)
Great for Outdoor Dining (1)
Quick Bite (1)
Vegan (1)
Sort by
S
2340 reviews
Loading Reviews ...

vip
 (San Francisco)·Dined 2 days ago

What I like about The Palm is that is always consistent. However, i wished my server knew more about wine and the cappuccino was burning hot. Everything else was great.

Was this review useful to you?Yes·No·
food5
ambience3
service3
value3

 
 (Orlando)·Dined 3 days ago

Service was wonderful, for most of the meal. Wait staff got a little lax towards the end of the service, but was very friendly. The sides were delicious, but the steak was just good, not great. The steak had a good bit of inedible pieces and was undercooked in the center. Oscar style was not worth $12; only got a couple small pieces of crab. I would come back and get chicken or seafood and sides.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value3

 
 (Charlotte)·Dined 3 days ago

The food and service were outstanding as usual. We had so much food that we had anther full dinner to enjoy the next day,

Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

vip
 (Raleigh)·Dined 4 days ago

Service and food excellent

Casey the server was excellent

Carli the hostess is amazing

Tags: Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined 4 days ago

Great food and attentive and responsive waitstaff. Always a good choice.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Charlotte)·Dined on February 10, 2018

Amazing potatoes au gratin and donut holes! Loved the key lime pie too.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Charlotte)·Dined on February 9, 2018

Great service, food as always

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on February 6, 2018

Great. Really great

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on February 3, 2018

A favorite dining spot
Great service
Excellent menu

Tags: Great for Outdoor Dining, Business Meals, Fun, Good for Birthdays, Good for a Date, Special Occasion, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Charlotte)·Dined on February 2, 2018

Great evening with good friends. It is pricey but the food and the service were outstanding

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Raleigh)·Dined on February 2, 2018

The Palm in Charlotte was excellent.

The service was great and food delicious.

The Palm is our favorite restaurant for lunch in Charlotte.

Tags: Authentic, Special Occasion, Good for a Date, Business Meals, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charleston)·Dined on January 31, 2018

Matthew was our waiter and he was the best!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on January 28, 2018

Dinner with my son.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (Charlotte)·Dined on January 27, 2018

Date night with the wife. The service and food were great. The Calamari wasn’t all that great, but everything else was amazing. A tip....ask for the Wedge salad “chopped”.

Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (Charlotte)·Dined on January 27, 2018

Great food. The restaurant was busy so it probably caused some delays with the service. The staff was very attentive especially considering we had a large party to boot.

Tags: Good for a Date, Good for Anniversaries, Special Occasion, Good for Birthdays, Romantic
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

vip
 (Charleston)·Dined on January 27, 2018

The staff was awesome, the wine pretty good, but the ahi tuna was dry, medium or medium rare the way like it in the center but dried out around the edges. I am sure other options are really good, like the steaks, and the option of adding a lobster for half the price is appealing if you are hungry enough.

Tags: Notable Wine List
Was this review useful to you?Yes·No·
food2
ambience4
service5
value3

vip
 (Jacksonville)·Dined on January 26, 2018

Was very excited about trying the palm for the first time while visiting Charlotte as we are huge steak people. Upon sitting, I noticed that they were doing a special for Caymus by the glass, but when asking the waiter, he had no idea of the special (which he tried to argue with me about). Biggest disappointment was the food was all very bland. The calamari, lobster Mac and even the steak all bland. Not worth the $250 I paid. Will not be back.

Was this review useful to you?Yes·No·
food1
ambience2
service1
value1

 
 (Charlotte)·Dined on January 25, 2018

Impeccable friendly service. Expensive. Vibrant atmosphere.

Tags: Hot Spot
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on January 21, 2018

The Palm Charlotte is elegant yet relaxed and comfortable. The menu is varied and has something that appeals to everyone, including kids. Everything we’ve tried has been delicious! Great for special occasions or anytime!

Tags: Notable Wine List, Good for a Date, Good for Anniversaries, Special Occasion, Pre/post Theatre
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (Charlotte)·Dined on January 20, 2018

Veal parm was awful!!!!! Tough and stringy. They did replace it with chicken and didn’t charge for it. The manager did a great job of trying to make up for the bad food, however the night was ruined.
We had a tiny table in a very busy area of the restaurant. Was always dodging people walking past with or other customers trying to get through. We couldn’t sit and chat for hearing excuse me and pardon me. It was so tight and so loud. Just wasn’t the experience we had previously had. May not go back even though again the manager did a great job of taking care of the food issue.

Was this review useful to you?Yes·No·
food2
ambience1
service5
value4

vip
 (Charlotte)·Dined on January 20, 2018

Always love the Palm. Very pricey but consistently wonderful. Our go to for very special occasions

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Charlotte)·Dined on January 19, 2018

Always a delicious meal, attentively served. Take your time and enjoy. You won't be rushed. Really great and generous cocktails

Was this review useful to you?Yes·No·
food5
ambience5
service5

vip
 (Charlotte)·Dined on January 19, 2018

I have eaten in other Palms and Charlottes is excellent! We were treated very well, feed wonderful steaks and lobster and had wonderful cocktails! I recommend the Palm to anyone who wants to enjoy fine dinning!!

Tags: People Watching, Good for Anniversaries, Handcrafted Cocktails, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on January 15, 2018

We happened to be nearby on my birthday in between two movies. The service, as always, was top flight, with a sense of humor. No request was too small, and while we had a time limit, we never felt rushed. We're prior patrons, but hadn't been in a while, so the occasion was well served by our experience.

Tags: Special Occasion, Bar Seating, Fun, Cozy, Good for Anniversaries, Good for Birthdays, Business Meals, Vibrant Bar Scene
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Philadelphia)·Dined on January 12, 2018

Servers were very attentive, food was well prepared and presented. It’s a steakhouse.

Tags: Business Meals, Good for Birthdays, Special Occasion, Good for Anniversaries
Was this review useful to you?Yes·No·
food4
ambience3
service4
value4

vip
 (Raleigh)·Dined on January 12, 2018

Excellent food and service

This was as good a lunch as we have had

Tags: Good for a Date, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Tucson)·Dined on January 11, 2018

The food was decent and the service was friendly. However, for what they charge, it should be much better. It’s an expensive restaurant but the food doesn’t match the price.

Was this review useful to you?Yes·No·
food4
ambience3
service4
value1

 
 (Charlotte)·Dined on January 6, 2018

Great customer service. Food was excellent!!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on January 2, 2018

My sons and I were celebrating their success over the past months. Both the waiter and the gracious host, Tony, were wonderful!
Looking forward to our next celebration!

Tags: Good for a Date, Vibrant Bar Scene, Good for Birthdays, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (Charlotte)·Dined on December 31, 2017

I ordered the filet, although extremely tender, it was flavorless. I had to search for salt & pepper. We also order the lobster macaroni and cheese, with a $5 upcharge. I was left searching for lobster. I did bring it to the manangers attention and he brought out about 1 ounce of steamed lobster in a bowl. Our waiter was awesome!

Tags: Special Occasion
Was this review useful to you?Yes·No·
food3
ambience5
service5
value3

vip
 (Western NC)·Dined on December 31, 2017

We have dined at the PALM countless times and very much enjoy the Charlotte, NC PALM. It's a nice facility with excellent Management and Servers. The food is ALWAYS consistently top notch. While this time (New Year's Eve) was very similar to our previous experiences, it just wasn't quite up to our past experiences. Even though the Management and Staff have done New Year's Eve many times, everyone seemed a little flustered for some reason. I would also add that the wine prices have reached a point to where they simply aren't competitive with other Fine Dining restaurants in the Charlotte (or elsewhere) area. Management should take a close look at this as they are borderline ridiculous.

Tags: Notable Wine List, Fit for Foodies, Bar Seating
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
 (Charlotte)·Dined on December 30, 2017

The Palm is our favorite fine dining restaurant. Their lobster is beyond compare, and the service is always exceptional. This is a terrific place at which to celebrate special occasions of any kind.

Tags: Good for Birthdays, Special Occasion, Good for Anniversaries, Business Meals, Handcrafted Cocktails, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Charlotte)·Dined on December 30, 2017

We had a great time celebrating a friends birthday. We were there for almost 3 hours and never felt rushed to leave. Great food, Great Staff!

Tags: Business Meals, Good for Birthdays, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Charlotte)·Dined on December 30, 2017

Joey Profetta and his talented staff at The Palm consistently makes the dining experience just that, An EXPERIENCE! Whether for lunch, dinner or a business meeting, You can always count on superb service, Marvelous food choices, a wine list second to none, and that extra special 'something" that is the Palm. You can't go wrong, for the special occasion, a romantic night out, or just a nice lunch or dinner, The Palm can't be beat!

Tags: Romantic, Special Occasion, Business Meals, Notable Wine List, Cozy, Pre/post Theatre, Worth the Drive, Authentic, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Atlanta)·Dined on December 30, 2017

My husband and I selected The Palm to celebrate our 20th wedding anniversary. The service was excellent. I ordered the 9 oz. Filet Mignon, and it was "chewy"/ tough! I sent it back, and another one was brought out quickly; however it was "chewy"/ tough as well. Very disappointing. How can an upscale restaurant that specializes in steak get this wrong? I didn't bother to send it back, again. Don't think we'll be back. ☹

Was this review useful to you?Yes·No·
food2
ambience4
service5
value1

 
 (Charlotte)·Dined on December 30, 2017

GREAT food and fun for special occasions. Awesome staff and service, the food isn’t cheap but you get what you pay for. Really above and beyond on tending to your needs, top notch restaurant.

Tags: Seasonal, Creative Cuisine, Authentic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Charleston)·Dined on December 25, 2017

Very disappointed... Made a reservation for Christmas dinnner. We were on time, were seated, and the waitress told us before she said hello she told us the kitchen was closed. After a tense conversation, she said they would serve us if we hurried.... She promptly told us of over 1/2 of the items on the menu they were out of. Our service was rushed and the server was completely rude to us... To pay for a $350 meal, have had a reservation in prepreation for a special holiday meal, to say I am disappointed is an huge understatement...

Was this review useful to you?Yes·No·
food3
ambience1
service1
value1

vip
 (Charlotte)·Dined on December 25, 2017

This was Christmas dinner, so we expected a crowd (nowhere else is open), but our waiter was surly, and clearly did not want to be working. Only after he came to take our order did he tell us what they didn’t have, which was a lot, bc it was Christmas. The Palm could have done themselves a favor by printing a small enclosure for the menu, informing patrons of the reason and details of their reduced menu, instead of waiting until everyone was ready to order. In addition, the table we were seated at was in need of repair, so there were large “ledges” where plates had to balance. Because of this, a pot of tea was spilled on one of our guests. No longterm damage, but a terrible end to a terrible meal.

Was this review useful to you?Yes·No·
food4
ambience3
service2
value3

 
 (Charleston)·Dined on December 25, 2017

Christmas dinner with the older kids. Everyone’s dinner was perfect
From appetizers to dessert! It was a
Wonderful memory. Thank Palm restaurant for being opened on Christmas Day. We will be back next year.

Tags: Good for Birthdays, Good for Anniversaries, Notable Wine List, Bar Seating, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on December 25, 2017

Long wait before seating despite reservation and no others ahead of us. Disappointed in decor, lacked "upscale" ambiance that we expected. Waiter was hard to understand. Service was slow although we arrived before peak dining hour(s). Food was very good but vastly overpriced (we both had filet mignon).

Was this review useful to you?Yes·No·
food4
ambience1
service2
value1

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.