The Palm Charlotte
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
It was for my mother in law’s birthday and we were well taken care of and the service was amazing, the staff were extremely nice
Great service and excellent food as always
We dined at the Palm in Charlotte this past Friday evening. Not only is it one of our favorite places, it's also our "go to" Restaurant for special occasions. Joey, the longtime General Manager and his Crew never let us down. The food and atmosphere are superb!! Our only complaint this time was our Server, "Insaf". She was extremely inattentive and indifferent. Not up to Palm standards by a long shot.
Excellent as always. Casey and Blue were great in serving us! Joined the Landry group after being an 837 card holder!
Th Palm is one of favorite dining places in Charlotte! The food was great and the entire staff were very attentive. A wonderful evening!
I can’t tell you how many dozen times I’ve eaten here over the years with clients, friends, dates, etc., but it’s been in decline recently. This visit was marked by a group of loud, foul-mouthed salesman yelling and acting like buffoons in the dining room while the waitress encouraged and yelled over them like a fish wife. I was glad I wasn’t there with my daughter to hear them, and disappointed that the restaurant is fine with that behavior now. Food and service were worst ever at the Palm. Service would be what you’d expect at a Harper’s - indeed, worse than last time I was at Harper’s - which is to say, fine but not what you expect from the Palm or a great steakhouse. The lowlight was that the restaurant is now aggressively pushing $25 coupon cards where pester you to buy the card and then get some kind of benefits later. This was advertised throughout the meal with a tacky brochure, and then aggressively presented by the server at meal’s end. More what I would expect at an Applebee’s than a $400 meal. Sad to see what had happened here at this once-best steakhouse in CLT. Won’t rush back for sure.
We went there tonight for our anniversary! The food was so good and the service was superb!! Our server, Casey, was a delight! She was friendly and informative. She knew the menu inside and out and explained everything including specials, because it was our first time there. Josh (I think that’s his name) kept our glasses full without us asking! He kept check on us all evening, as did another lady! This was the best service we have ever experienced at a fine dining restaurant and we go to plenty of them!! Also, big shoutout to the valet who ran back to my car (twice) to bring my jacket that I’d left in the car!! Overall, we thoroughly enjoyed our anniversary dinner and we’ll be back with the whole family very soon!!
It was my boyfriend’s birthday. It was amazing!
Everything was perfect. Nothing to worry about made for a great relaxing papered evening with great food.
Awesome lunch menu.Hana (sp?) our waiter was exceptional. Steaks were excellent and the service was top-shelf
My wife’s Birthday
One of our favorite restaurants in Charlotte!
Am exceptional experience. Took my dad out to lunch for Father’s Day. He loves a good medium rare steak and he was very pleased with his meal! He also ordered a side of fries which came out piping hot and he said were delicious. I chose the gnocchi Bolognese and it was exceptional.
Our server Andrew was fantastic!
Noise level where we initially sat was really hard for my dad to hear. The manager gladly seated us in a completed different room, and seemed genuinely happy to do so (no attitude at all). Service was fantastic as was the food!
Decor reminds me of Macados, not as classy as we expected. Salad was great, steak was very poor quality! If you are looking for a great experience and top quality food, the Palm is NOT the place! Try Steak 48 for a better dining experience.
Excellent service and food
Lisa our waitress was fabulous but the food was not the best Unfortunately.
The drinks were awesome as well
The menu was different the food was just not great. I won’t be going back.
The food was delicious. The ambiance was great. The server was rude. At first I thought it was me but his curtness continued throughout the night and it was quite annoying given a $270 bill. Not that courtesy and high bills are a comparison metric but you expect it for sure! I will return one day but I’m not racing back abs I certainly won’t be in his section!
We’ve always loved the palm for special occasions. Ordered the 4lb lobster and the claws came out significantly under cooked ( the shell was still brown). They took them back and came back with claws that were overcooked and tough. We ate the tails but couldn’t eat the claws. Very disappointing, but the service was great and they did everything they could to try to correct the issue
Great evening with great service! The Palm is a Charlotte oldie but goodie.
Favorite restaurant in Charlotte. Entire team treats everyone like they are family. Food and drinks are fantastic!!
Way understaffed. Never offered a 2nd drink or dessert. Food was great, but they should seat fewer tables if they cannot provide a Palm experience. What a shame - have had many wonderful meals there for over 15 years.
Amazing venue with high-quality food. Would highly recommend.
The lobster bisque has lost the quality, used to be lumpier and bisque was once thicker. This visit the lobster was flakes and the bisque watery. The service was mediocre as a trainer the server could have been more suggestive while trying to decide on bottle of wine. Ambience would be nicer if soft music was playing in the background.
Great atmosphere and wonderful food, a relaxing enjoyable experience!
Horrible service. I don’t think they have enough servers. The salmon was bland and without flavor. People who ordered steak said they were bad. I have done a lot of thousand dollar dinners and this was by far the worst. I was embarrassed to take a customer there.
Our servers were all excellent. Very friendly. Had the 18oz ribeye which was a bit tough and too much fat and gristle. Also, both our steaks were lukewarm. Mashed potatoes were on the chewy side and also lukewarm. Expected it to be expensive but definitely overpriced. Next time, PF Chang’s down the street.
The Palm is always a great choice in any town. We had just had steak the night before so we had some other choices. Just as outstanding. Only comment, the had "Half and Half Shishito Peppers" on the side menu. We asked what was with the peppers and they said onions and potatoes. Order arrives a huge plate of fried potatoes and onions, and only 3 peppers. We went for the peppers, it was go not what we thought we were getting. Great, but not clear. Otherwise a great evening as expected.
Not only was the service and food fantastic, the staff somehow managed to track me down at my hotel to let me know I had inadvertently left my credit card behind.
It was great to be back and see familiar faces!!! Joey runs a terrific crew and the service was amazing! Such a nice meal!!!
Always a great meal with perfect ambiance for business meals. The team at The Palm at Phillips Place are fantastic.
From the minute we entered, the service was very attentive to anything we needed. Lisa was our waitress and was funny, helpful and timed our courses perfectly. And the food was outstanding!
Thank you for a very nice anniversary
I was going to contact the Palm directly but haven't as of yet. I booked 5 people for lunch to celebrate my birthday. The menu was limited, which I got over. The service, considering only 2 tables were occupied, was terrible; slow and inconsistent. The food, fair for all of us. Honestly, I celebrated many events in years past at the Palm and I'm not rushing to go back. Very disappointed to have such a bad experience and on my birthday.
Steak and veal enters were good but side of asparagus was pathetic-pale, limp,no seasoning or butter. Not worth the high cost
would have preferred a more intimate part of the restaurant for my boyfriend's birthday dinner. instead we were in the back, where it was much lighter and open and had mostly families with kids
Fine food, fine service. They have learned well from the parent in NYC. NYC pricing levels too.
The food was just okay but the
Always a great meal. Love the drinks. Best service from Joey and he staff
Excellent! Food was great. Service was great. And they gave us free chocolate cake for my wife's bday.
Power lunch was excellent.
You can order delivery directly from The Palm Charlotte using the Order Online button. The Palm Charlotte also offers delivery in partnership with Postmates and Uber Eats. The Palm Charlotte also offers takeout which you can order by calling the restaurant at (704) 552-7256.
The Palm Charlotte is rated 4.4 stars by 3227 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.