The Palm Atlanta

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1. OT

   OpenTable Diner

   Atlanta

   1 review

   1.0

   1 review

   Dined today

   overall1food3service3ambience5

   I will never dine with The Palm ever again. This restaurant was full of white people that was very racist. My family and may be three other people were the only African Americans dining. It’s seems like all eyes was on the black people, as if why are they here. It east a very uncomfortable feeling and I will make sure I write a letter to the corporate office regarding the experience. I’m Really upset because I had my pre teen kids with me and they even felt the racist in the Palm. Never again!!!!

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2. s

   scottg

   Atlanta

   6 reviews

   vip
   5.0

   6 reviews

   Dined 3 days ago

   overall5food5service3ambience4

   Lobster, ribeye, and old school hash browns. Perfect.

   Report
3. DH

   DavidH

   Cincinnati

   11 reviews

   vip
   4.0

   11 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   Good food except the calamari was overcooked.

   Report
4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 29, 2023

   overall5food5service5ambience5

   No complaints. The staff was friendly and accommodating, the drinks and food were great; I’ll definitely be adding them to my regular rotation.

   Report
5. PB

   PatriceB

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   I always have a wonderful experience at The Palm. The menu has changed a bit since the last time I was there (it’s been a while) but everything was still delicious and the service is still great.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 20, 2023

   overall5food5service5ambience5

   Our server was absolutely amazing as well as the restaurant manager .

   Report
7. T

   Terry

   New York Area

   35 reviews

   vip
   2.0

   35 reviews

   Dined on January 15, 2023

   overall2food2service1ambience3

   To start, the Hostess was rude and not at all customer service oriented. The steak had alot of fat. Our server (Benjamin) was friendly and very attentive to our needs and requests. The redeeming part of the meal was the chocolate cake with fresh whip cream and the scoop of vanilla ice cream. The meal and the experience was not worth the price. I've been to much better steakhouses throughout the Nation. I won't be back!

   Report
8. SV

   ScottV

   Atlanta

   34 reviews

   vip
   5.0

   34 reviews

   Dined on January 15, 2023

   overall5food5service5ambience4

   Brought 2 friends de for their first visit. We had fried lobster app and half and half with New York strips! Flawless!

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9. F

   Floridalocal

   Tampa

   2 reviews

   2.0

   2 reviews

   Dined on January 9, 2023

   overall2food4service2ambience3

   food was good as usual for value - bar tenders were confused and I had an emply glass of $36.00 wine for over 20 minutes

   Report
10. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Wanted to issue a special THANK YOU to our fantastic server, Kat, and to Chef Isaac. These two went above and beyond to make sure our experience exceptional.

    Report
11. OT

    OpenTable Diner

    Atlanta

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Ben was awesome

    Report
12. CM

    ChocolateMartini

    Charleston

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service3ambience5

    The overall experience at this restaurant was very favorable besides the extremely long leg time in between each course and the lack of attention from our waiter I would recommend this restaurant for a second and the third and fourth try maybe try going on a night that’s not as busy as New Year’s Eve the atmosphere was fantastic for date night

    Report
13. DG

    DrGreene

    Washington DC

    4 reviews

    vip
    3.0

    4 reviews

    Dined on December 31, 2022

    overall3food4service1ambience4

    Extremely slow service from being seated to the arrival of our food. The chicken milanese and chicken parmesan was very dry. We did not want to send the food back and reorder something else because it took so to receive any food! The bartender was great and was the reason we stayed and waited for our food. This was our first time at the Palm Buckhead and we were very disappointed in the wait to be seated and the food quality.

    Report
14. SP

    StephenP3

    Atlanta

    11 reviews

    vip
    2.0

    11 reviews

    Dined on December 30, 2022

    overall2food1service4ambience5

    Bread for table was ok. Shrimp Bruno appetizer- shrimp were good. Bruno sauce was horrible. Extremely sour mustard taste. Ribeye steak was good but not hot. Lobster was also not hot. Creamed spinach was ok. Shrimp risotto was extremely garlicky and not good. Chicken parmigiana was served with no pasta? Chocolate cake was ok. Pricey poor quality food. Service was good. Our one and only visit.

    Report
15. A

    Angelia

    Atlanta

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Outstanding service!

    Report
16. SM

    SarahM

    Atlanta

    1 review

    3.0

    1 review

    Dined on December 26, 2022

    overall3food3service3ambience4

    The food was average, not the best steak I've had in Atlanta, and not worth the money spent. The drinks were good, I had the lemon drop and my fiance had the margarita. The service was average, but not bad. I would not visit The Palm again because there was nothing exceptional about the food or experience.

    Report
17. TM

    TommyM

    Atlanta

    6 reviews

    vip
    1.0

    6 reviews

    Dined on December 25, 2022

    overall1food3service1ambience3

    Horrible and I mean horrible experience. Go to Palm annually for Xmas and this year they failed to where we are never going back. Tried to talk to someone in charge and subsequently found out multiple GM have come and gone and the ones listed on the website are not accurate either. This was a faikure of leadership. Finally after 30 minutes some clown comes out of kitchen to talk to us at table. People were booing. This was Xmas dinner and people so angry. Bottom line- they were doing door dash orders on Xmas and other delivery services and the kitchen got overwhelmed- you go for nice dinner and it take 2 hours to get a salad. Stay away until they find real managers. Tradition over- after 10 years at the Palm on Xmas

    Report
18. SW

    ScoobieW

    Atlanta

    6 reviews

    vip
    4.0

    6 reviews

    Dined on December 25, 2022

    overall4food5service3ambience5

    The food is always amazing. The service was terribly slow. Once our server came over, we placed drink and appetizer orders. We were an hour and a half in...and still had not received our entrees. Once the food came, it was warm, but not hot. The food was still very good.

    Report
19. P

    Paul

    Atlanta

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    The waitress was the best.

    Report
20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service4ambience5

    Everything was great minus the hostess. She was extremely rude.

    Report
21. MR

    MayaR

    Atlanta

    1 review

    3.0

    1 review

    Dined on December 24, 2022

    overall3food2service4ambience4

    My family came here for lunch and we were quite disappointed at the value of our meal. The food is overpriced for the taste of it. We had to send back the lobster bites because they were too salty - mind you they were over $40. The sweet tea wasn’t flavorful or sweet enough - they charge full price for refills of sweet tea. The sides were good. The meals were okay but not for the price we paid. They charged us $12 for marinara sauce that tasted Store bought. I won’t be coming back.

    Report
22. L

    Lori

    Atlanta

    60 reviews

    vip
    3.0

    60 reviews

    Dined on December 24, 2022

    overall3food2service2ambience3

    We go every year on Christmas Eve lunch which is usually jumping. There was hardly anyone in there but they made me give a credit card to hold the reservation. There weren't many servers in there so the bartender waited on us and didn't seem like he did that regularly. We had lobster bisque which was ok, a little too spicy but it only had a tiny bit of mushy lobster. Bread basket was stale. Burger and fries were good as was pasta and onion rings.

    Report
23. TA

    TAOTDINER

    Atlanta

    15 reviews

    5.0

    15 reviews

    Dined on December 22, 2022

    overall5food5service5ambience5

    Service was great, visited at lunchtime, and ordered from dinner menu without any issues. Chef accommodated all our requests from Veal chop Parmesean bone-in and blackened Prime Ribeye. The food was amazing.

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24. OT

    OpenTable Diner

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    Christmas lunch with family

    Report
25. e

    entlawman

    Atlanta

    15 reviews

    vip
    2.0

    15 reviews

    Dined on December 13, 2022

    overall2food3service2ambience3

    Having eaten at The Palm several times over the years, we were very disappointed at our recent visit. I notified the restaurant several times after making the reservation that we had a vegetarian in our party. I was assured that it was no problem, and the chef would have a special appetizer and entree for this guest. In 2022 every fine restaurant can accommodate the growing segment of vegetarians. Early on it was apparent that they had completely ignored this request, as all they could offer was basic salad and a pasta dish with vegetables. No appetizer as even the onion soup was beef broth. We asked that the chef just make some special vegetarian dish and the guest was served gnocchi in a heavy tomato sauce with buried vegetables. It was inedible. Our server seemed to care less and rushed our meal. The rest of our entrees were average and overpriced. After complaining to the manager, I will say the staff made an effort but lack of creativity in the kitchen did not help. There are way too many great restaurants in Atlanta at equal or less price to ever return.

    Report
26. SV

    ScottV

    Atlanta

    35 reviews

    vip
    5.0

    35 reviews

    Dined on December 11, 2022

    overall5food5service5ambience4

    I think this is the best New York strip in Atlsnta! Fried lobster app is awesome and the half and half. One of my favorite meals anywhere

    Report
27. RM

    RickM

    Dallas

    6 reviews

    2.0

    6 reviews

    Dined on December 6, 2022

    overall2food2service2ambience4

    This was an important business occasion and rather than it being a celebration of partnership, it became frustrating and an embarrassment as I had selected the venue. What could have gone wrong, did. Some of the Crab in the very impressive looking and expensive Seafood Tower, smelled of Ammonia. The Lobster Claws were not properly cracked. 2 out of 7 of the Entrees were brought to the table incomplete and overcooked and had to be taken back to the kitchen. The other 5 waited for the 2 other entrees to make their way back to the table so as not to be rude. By the time the 2 meals returned, everyone else’s entrees were room temperature (fine if you are paying for and eating PB&J). Then, to add insult to injury, our server questioned the gentleman who was picking up the tab as to why there was not an additional gratuity tacked on top of the 18% already included. The desserts were fantastic.

    Report
28. CT

    ClaraT

    Atlanta

    9 reviews

    5.0

    9 reviews

    Dined on December 6, 2022

    overall5food5service5ambience5

    As usual a good experience. Food was very delicious. Service was excellent. Experience is always good at this establishment.

    Report
29. F

    Freds

    1 review

    5.0

    1 review

    Dined on December 5, 2022

    overall5food5service5ambience5

    we like the update in layout to the restaurant. it was a slow night, so no noisy crowds. both our waiters were very attentive. they had a lovely fixed price meal on the menu. the food was delicious, with ample portions. perfect place for our birthday celebration.

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30. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on December 4, 2022

    overall3food4service1ambience5

    Service was not good, food was good not outstanding but very over priced; parking was very bad but nice atmosphere

    Report
31. S

    Solopatron

    Atlanta

    1 review

    4.0

    1 review

    Dined on December 2, 2022

    overall4food4service5ambience4

    The food was good but not quite what I expected. The service was excellent. My table was out of the way which decreased the noise level but did not allow me to enjoy the holiday decorations. There was ongoing hoo-ha about the table across the aisle from me which was unoccupied, multiple staff and managers came to adjust either the tablecloth or place setting numerous times with obvious displeasure which was interesting.

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32. OT

    OpenTable Diner

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    My daughter turned 30. Our waiter brought dessert out for her after our meal.

    Report
33. m

    marlons

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food4service5ambience4

    food was consistent and service from waiter and staff was excellent

    Report
34. D

    Duchess

    Atlanta

    12 reviews

    1.0

    12 reviews

    Dined on November 24, 2022

    overall1food1service3ambience4

    Food was horrible. I ordered sea bass stuffed with crab. It was too salty. I sent it back. It was replaced with sauce to the side. 2nd order was undercooked the crab stuffing wasn’t done. Our party ordered octopus bone marrow. His food was overcook the octopus was dried out. As well as the bone marrow. You couldn’t get any marrow out of bone it was dried to the bone. Overall meal was a disaster. I was skeptical about dining there after reading previous reviews, however they were on point.

    Report
35. 2

    2xistatl

    Atlanta

    19 reviews

    4.0

    19 reviews

    Dined on November 24, 2022

    overall4food4service3ambience4

    The chicken parm is amazing cocktails are decent seem smaller the calamari was way over cooked server didn’t seem to care

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36. F

    Foodpro

    Chicago

    41 reviews

    vip
    3.0

    41 reviews

    Dined on November 11, 2022

    overall3food5service1ambience3

    Very disappointed in the service. The excellence no longer exists. Food was good. I miss the old Palm!

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37. j

    jenn

    Nashville

    41 reviews

    vip
    5.0

    41 reviews

    Dined on November 5, 2022

    overall5food5service5ambience5

    Had a nice dinner at The Palm with my husband. Food was amazing- everything we ate. Appetizer special of fried lobster bites were so delicious. Drinks were legit. Service was outstanding, especially our server, Jamal. Also, restaurant was very convenient as we were staying in the Westin hotel.

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38. AT

    ATLOpenTableDiner

    Atlanta

    14 reviews

    vip
    5.0

    14 reviews

    Dined on November 1, 2022

    overall5food5service5ambience4

    Excellent food and service! The steaks were cooked perfect to the temperatures requested. They quickly and graciously solved a snafu with the LSC loyalty system. Couldn’t ask for a better experience. The Palm Atlanta never disappoints!

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39. R

    Rob1

    Coastal Georgia

    15 reviews

    vip
    5.0

    15 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5

    best management and food

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40. OT

    OpenTableVIP

    E. Tennessee

    153 reviews

    vip
    5.0

    153 reviews

    Dined on October 31, 2022

    overall5food5service5ambience5

    Incredible service and food! The Palm never disappoints!

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