The Palm Atlanta
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
dining room was arrange much different than i remember.It use to be much nicer.
Dinner was phenomenal- food 5 stars, service 5 stars.
My dinner was fantastic, but my husband wasn’t so lucky. I had the ribeye which was perfectly cooked and delicious. We loved the three cheese au gratin potatoes, and the crab cake appetizer was great. He got the bone in filet, on the recommendation of our server who said it was their best cut and the most tender he would find anywhere but it was tough and flavorless, and only a few bites were eatable.
Our server was great - attentive, lively and fun. My husband was a server back in the day so he’s a very generous tipper. I hope Robbie was pleased but he earned every bit of it.
We went on New Years Eve, so it was super loud, but expected. And it was quite a fashion show with everyone dressed to the nines. Dinner AND a show! Overall great experience!
We arrived at the palm Atlanta for NYE dinner , we made reservations for 8:30 and arrived at 8:36, i called ahead to let the host know we were running late. Once arriving we had to wait another 15 mins to be seated. Once seated about another 10 mins for your waiter to greet us and bring water. We then waited about 20 mins for drinks. The waiter forgot to pick up our drinks from the bar ,so the ice had melted and our drinks were watered down. Took about another 10 mins for the new drinks to arrive at our table. Keep in mind that we placed our order right away because we didn’t want to be out too late . I ordered a the 14oz New York strip with the lobster potatoes and my boyfriend ordered a salad with chicken. His salad came out okay and he said it tasted good. My steak came out warm and tough, we had no sliver ware so we had to wait about 6 mins for that. Our waiter never checked back on our table until the end. My lobster & potatoes was extremely over cooked but i ate it because i was so hungry , we weren’t offered bread or anything. Overall terrible experience and why i don’t want to say it was racially motivated but all the other tables with white customers seemed to have their food and drinks promptly. My boyfriend was extremely upset and i was highly embarrassed as i picked this restaurant thinking it would be a great experience. The service , food, and drinks were subpar for the asking price. I beg you please don’t visit this restaurant, Ruth Chris or Prime have better service and better food and no racial profiling.
It was exceptional our waiter was very attentive and even suggested food items that were delicious.
Service was a little I the poor side, but it was NYE and maybe she was new..?
Awesome food... Definitely a top-notch steakhouse in Atlanta
Wonderful food and night
Perfect spot for business lunch or nice dinner.
Yum. Very happy with steak lunch. First rate
The food was just ok. The service was great.
The food lacked flavor. We have the lobster and lamb chops.
Pricey, chain restaurant food. The sides were extremely generous, but the food overall was just ok.
The fact that they allow customers to walk all around the restaurant without masks will be the reason I don’t return.
The service was excellent. Very attentive and cheerful even though they were working Christmas Day
The food was good, but the Palm really needs a facelift. The carpet was completely worn out. The overall ambiance was just not good. There are so many choices today of great steak places. They need to step up to match their competition. The service was also not good. We will not be back.
Food is good. Service, from Carlos, was better. It’s worth going.
Christmas Day dinner. Steak was superb, the crab cakes were almost all crab, but little flavor and weren't 'cakes', just a blob...I.e. lacking in presentation. Wait staff was average, not as attentive as one expects at that price level.
The Palm shows its age. Would not go again.
I always wanted to try The Palm, having lived in LA several years before moving to ATL. I excepted much, but wondered why Trip Advisor had it rated in the upper-middle of the pack for steakhouses. I now know why. For the price, I was mildly disappointed. The -lace was noisy on Christmas Eve, mainly due to bad acoustics. The crab cake app was good, but did not have enough sauce accompanying the dish. The fillet was exceptionally good, but the gnocchi was below par, green beans were ok and mashed potatoes were good. The cheesecake was a complete disappointment. Service was good. Beware, the restaurant is open to the lobby of the Westin Hotel. It was cold outside, which created a surprising chill during dinner. Glad I checked this box, as I had always wanted to try it. I have. I won’t return. Many other places that strive to meet the high expectations of a $300 bill for two.
The bone in wedge salad, bone-in ribeye, filet, crab risotto and brussel sprouts were delicious. The three of us agreed it was some of the most flavorful steaks that we’ve had.
Why only 3 stars? It was the service. While the server was friendly, he was a bit unethical in his approach. I ordered a bottle of Chianti wine with a menu price of under a fifty dollars. A few minutes later the waiter returned with a different bottle for around the same price. He then returned and said that he had the same wine two years older and that it was special just for me. When I got the check, I saw just how special, it was nearly 250% more expensive.
But it didn’t stop there. He asked if we wanted to order a five pound lobster to go with the two filets. We asked that the lobster be deshelled. When the lobster arrived to the table, half the lobster was missing. In fact, we’ve had more lobster on a lobster roll. The two people in my party splitting the lobster both thought that the rest of the lobster was coming later. Personally, for $110 I expected more.
Overall, with tip the bill came to around $700 for 3 people. Was it worth it, no. I’d go to Capital Grill or Bones where they don’t pull the bait and switch and feel you’ve just been swindled.
The Palm did a great job of providing excellent service, food quality and ensuring our safety.
Service was poor the server did not bring those bread and said we would have to pay extra for bread the lobster bisque was not good but the crabcakes were good and our main entrées we’re also satisfactory....We were just at the palm in Las Vegas and the experience was totally different great service and great food...We were very disappointed that the Atlanta location was such a huge drop off
The food was a bit bland for me but overall good experience.
I’ve been to Palms in other cities and this was by far my least favorite. Not a good experience and hoping it was just a really really off day
We dined at The Palm for my birthday lunch. This was the first time I had eaten at a "The Palm" restaurant. We sat at a booth in the corner near the windows and there was a "Happy Birthday" card on my table (signed by the crew). Our server Robert was very nice. We both got the special "shrimp parmesan" that was very rich and filling with breading, cheese and tomato sauce. My husband got a glass of wine and was given the 9 oz. instead of 6 oz. size. We did not realize that until we got the check, and Robert said, "We do that automatically." We think we should at least be given a choice. We split the NY cheesecake for my "free" birthday dessert, which I appreciate. Service was slow, but it seemed those who were working were doing double duty with other tasks. Prices are high, but I got $25 off with my Landry's Select Club birthday reward, so it was worth trying The Palm.
I truly enjoyed my birthday lunch. The food and service were excellent.
Upscale, very nice and food was a lot you will definitely have leftovers. Really enjoyed myself!
Great Restaurant and Great Food, I’ll definitely be back again!
Our thanksgiving lunch/dinner was amazing... Carlos took care of us and we had the BEST experience... Thank you Bobby for making our thanksgiving THE BEST!!! Our table was perfect!!!
Where can you a safe in restaurant dining experience, a 4 lb lobster and the best creamed spinach on the planet? The Palm in Buckhead!
Ask for waiter Thomas Gibbs to make your evening
The sever was great the food needed more seasoning ,and the portion size of the chicken parmigiana was too much. I could have shared that with the other two people at the table that ordered same thing .
There was a large party that they sat by us which ruined the ambiance of the evening. They were loud, drunk and annoying. Not what I would expect from a 5 star restaurant. They should not have sat them in the middle of the restaurant.
Service was great. The steak was overcooked. The crab cakes were okay. The service was great but the food was just okay.
Service and food were amazing as always! Thank you!
We had an amazing time! The food and service were incredible!
Enjoyed the ambiance & good food this was my second time & I brought my dad. We will definitely be back!! He ate all of his steak!!
Waiter/ Host was very good and personable. A relatively quiet atmosphere considering the hotel lobby location. A bit over priced compared to other steakhouses. Would have been nice to have a Whiskey/Bourbon menu to read over.
Best drinks and food! And ask for Jimmy Logan - he adds to an already wonderful dining experience!
We went for our daughter’s 45th birthday celebration. The food was excellent the lobster was huge. Our service was very good, however when it came time to box up our steak what came back from the kitchen was a different Bone! Also we are members of Landry select. Our waiter took my birthday points and applied it to the bill after it was paid and took that $25.00 as an extra tip! (We did tip at 21%) This is why I said you need to watch your server it took several emails and pictures of our check for Landry’s to correct this mistake. (Fraud?) Additionally The Palm refused to talk to me about my over payment at all!
9oz steak seemed a little small and a little over cooked. I was expecting a better tasting steak beaded on the price point. Also, there was no lobster Mac and cheese.
Friends birthday dinner to accommodate 7 people. Services was kind of slow and was told because they were short staff. Other than that the friend enjoy her birthday at The Palm.
You can order delivery directly from The Palm Atlanta using the Order Online button. The Palm Atlanta also offers delivery in partnership with Postmates and Uber Eats. The Palm Atlanta also offers takeout which you can order by calling the restaurant at (404) 814-1955.
The Palm Atlanta is rated 4.5 stars by 2135 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.