The Palm Atlanta

4.3
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2007 Reviews
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$50 and over
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Steakhouse
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. Voted “Best Business Lunch in Atlanta” by the Atlanta Business Chronicle & “Best Place to Spot a Celebrity” by Atlanta Magazine, Palm Restaurant is located in the heart of Buckhead inside The Westin Buckhead just steps away from some of the city's premier entertainment & shopping destinations including Lenox Square & Phipps Plaza. Ask The Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and the Palm Restaurant experience.
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What 2007 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.4
service
4.3
ambience
3.9
value
Noise · Moderate
78% of people would recommend it to a friend
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KH
Key West
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

We were celebrating our new granddaughter- love The Palm and Kevin! Wonderful service!

OT
Denver
1 review
Dined 6 days ago
Overall2food2service1ambience2

Oh my goodness. Twenty min every time ordered drink. Tables so old and in such poor condition with circle leaves a dip. I spilled my drink because places on gap and table next to us spilled bottle of wine !!! Food mediocre. Fish fishy. What a disappointment

SP
1 review
Dined 6 days ago
Overall5food5service5ambience5

We went to celebrate our anniversary and the staff was amazing. Our server, CT (Christopher) was incredibly attentive and so nice. Excellent food and great value.

KC
1 review
Dined on January 16, 2020
Overall1food1service1ambience5

We asked our waiter how much for a glass of moscato and reisling and he told us 11-12 dollars and we get our bill and it was 19 dollars a glass so right there I see you don’t know the menu. The bread they gave us was cold and disgusting. It was like they two pieces of white bread ripped it in half and slapped in a basket. the crab cake I had I was great. My boyfriend had the chicken parmigiana it was disgusting.
overall bad experience

T
Oklahoma City
19 reviews
Dined on January 16, 2020
Overall3food3service4ambience4

ordered appetizers and drinks which were good, but dinner entre salad just OK and a most disappointing expensive piece of salmon that was served room temperature/cool, and the restaurant was not even busy.. Magionno's so much better. Went back to Magionno's for dinner rather than the palm.

d
Atlanta
2 reviews
Dined on January 12, 2020
Overall3food5service2ambience2

We were one of 4 tables on a Sunday at 12:30. We waited almost an hour for our lunch for 4. The 2 soups came quickly, and the entrees were unbelievably slow. Just wasn't The Palm experience of years ago, and that was disappointing. The food was delicious, but either the waiter didn't turn in the order or the kitchen staff was simply not doing a good job - and with just 4 tables in the entire place, none of this was due to anyone being busy.

EC
Atlanta
6 reviews
Dined on January 3, 2020
Overall4food4service5ambience4

Birthday dinner. Most of the food was great, but the steaks were very under-seasoned, they were disappointing

NB
Atlanta
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

From the moment we greeted the hostess, my girlfriend and I were absolutely certain we made the correct choice for a date night. The service was super friendly and when we were brought to the table our server Jeffery was quick to greet us. He was super attentive and pleasing throughout the meal and overall the atmosphere of the place was the big takeaway. Everybody from the server assistants, hostess, and servers all were smiling and looked to be happy to help the guests. Will definitely be back!

PK
Atlanta
45 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Our server was amazing and, as always, the food was fabulous.

OT
Minneapolis
1 review
Dined on January 1, 2020
Overall5food5service5ambience3

Staff were not telling patrons to get off their speaker phones. We had to ask them to.

WM
Atlanta
1 review
Dined on January 1, 2020
Overall1food3service1ambience2

So, we pull up and there is no place to self park and no valet. Then we go into the restaurant and are seated and no one brings us a menu for 15 minutes (had to go find someone to hand us the menu and walk with them back to the table). Then the waitress comes over with a scowl and asks if we are ready to order (no welcome, no greeting, no happiness whatsoever), and then we order and the appetizers come out fairly quickly, but the main courses take 30 minutes AFTER the appetizers were cleared away, and then we couldn't get ketchup for our side order of french fries despite asking 3 different people for the ketchup. And the place was 75% empty.

Had to flag down the waitress from across the room to get the check (she never stopped by to ask how our food was).

And then when we went outside to leave the valet was not there and we couldn't find our car.

Why would you go to this place?

Service so bad it makes you think you are on some sort of candid camera show that studies how much a person will endure before leaving.

TW
Atlanta
34 reviews
Dined on December 31, 2019
Overall4food3service5ambience3

Food was good and excellent service which has been consistent on my visits to the Palm. However, in my opinion they shouldn’t have tv’s on when having a fine dining experience.

PD
Atlanta
130 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

No need to worry about service or food quality declining on a holiday. We had a delicious dinner with great service on New Years Eve. The restaurant was decorated festively and reservations were honored. Steak and lobster were prepared perfectly. Manager and General Manager greeted all guests and checked on us during dinner. The bar, that now reaches out to the lobby, was quite busy, but it appeared everyone was having a good time.

OT
Atlanta
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Great spot for NYE!!

w
Atlanta
1 review
Dined on December 31, 2019
Overall5food5service5ambience4

This visit was spot on in every respect, upon arrival we were promptly seated in our favorite booth, service was both prompt and friendly with attention to our every need, we took a little time making some decisions and we were patiently guided on choice. The Manager Andrea came by and wished us a happy New Year and it was by far one of our best in some time!

OT
Las Vegas
2 reviews
Dined on December 31, 2019
Overall5food1service5ambience5

Dined on NYE and I was not impressed with my meal. Overcooked...

I would attempt to try them again..

T
Atlanta
14 reviews
Dined on December 31, 2019
Overall5food4service5ambience4

Excellent experience. Food a little pricey but service makes it worthwhile!

J
Atlanta
1 review
Dined on December 31, 2019
Overall1food2service2ambience3

Was expecting a better quality steak for the price. Texture of steak was mealy. Three of steaks were overcooked and veal chop came out, was 90% fat, owner had it replaced with a filet which came out well done. Service was spotty. Will not be returning. For price, Bones and Chips is much better deal.

WD
Atlanta
6 reviews
Dined on December 29, 2019
Overall5food5service5ambience3

Always my families favorite !!! Great food , great service !!!!

PV
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

It was my Husband and I first time and it was not just dinner; it was a
superb experience. I had the Lamb chops and creamed spinach. The entire time I was in food Utopia. Since we have returned home, we have told everyone about visiting The Palm Steakhouse when in Atlanta.

OT
1 review
Dined on December 27, 2019
Overall1food1service1ambience2

Previously the Palm has been an Atlanta favorite and one of the best steak houses in Atlanta. Incredibly disappointed in service and food quality. Entrees served at different times, food overcooked and overpriced for what we received.

LB
Atlanta
4 reviews
Dined on December 27, 2019
Overall5food5service5ambience4

Great steak. Best potato dish in town!

Excellent cheesecake and chocolate cake.

b
Atlanta
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Not very crowded, perhaps because it’s in the Westin lobby and there are many great restaurants around. The food and service were perfect. And it was nice that it wasn’t too loud/busy.

EM
San Francisco
2 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Thank you for opening and working to make our Chr

MK
Atlanta
1 review
Dined on December 25, 2019
Overall2food2service3ambience4

Very expensive and tasteless. My food was cold and had to be sent back. All members of our party were disappointed with their entrees. We will not return.

OT
Philadelphia
25 reviews
Dined on December 25, 2019
Overall4food5service4ambience5

I came here with my family on Christmas Day for dinner. Everything was great until right before our entrees came out. They were so busy so things were just not 100%. Food was delicious and drinks were great. Only thing that was not good with the service, but it was only because they were over booked.

OT
Kansas City
1 review
Dined on December 24, 2019
Overall1food2service1ambience3

Really poor service. My steak was medium well on one side and medium on the other.

Not worth the price.

ER
Atlanta
38 reviews
Dined on December 22, 2019
Overall2food2service1ambience2

This used to be one of the best steak house scenes in Atlanta, my oh my how the mighty have fallen

OT
Dallas
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Amazing food and restaurant. We shared the ahi tuna appetizer, a 4lb lobster and the warm doughnut holes which were to die for! Our server Robert was the bomb.

BD
Atlanta
28 reviews
Dined on December 21, 2019
Overall4food5service5ambience3

Expensive for the atmosphere. Food and service was very good.

OT
Mississippi
1 review
Dined on December 20, 2019
Overall2food2service5ambience2

Had higher expectations. Service was good. Food quality was marginal.

s
New York Area
21 reviews
Dined on December 20, 2019
Overall2food1service5ambience3

all Palms are not the same. the staff was excellent and very nice, but the food was only fair. definitely did not taste as the many other Palm restaurants we have been to.

OT
Nashville
1 review
Dined on December 19, 2019
Overall5food5service5ambience5

Incredible experience, as always! Thanks Andrei and Team!

OT
Atlanta
6 reviews
Dined on December 18, 2019
Overall5food5service5ambience5

Great time!

S
Atlanta
1 review
Dined on December 18, 2019
Overall1food2service1ambience5

I went for a group holiday lunch and the service was the worst I have received at any nice dining establishment in Atlanta. They forgot about our apps, then they brought our sides out with the apps and they sat on the table and got cold. We literally had to ask for everything, refills, app, soup and check.

OT
Savannah
5 reviews
Dined on December 6, 2019
Overall4food5service4ambience4

We were treated extremely well // large crowd at restaurant with overload kitchen BUT food was excellent

BW
Orange County
5 reviews
Dined on December 5, 2019
Overall4food5service5ambience3

Way too loud and just a bit too dark. Expensive for what you get, but that's a hotel for you.

OT
New York Area
8 reviews
Dined on December 2, 2019
Overall5food5service5ambience5

Always consistently good. Very good steaks cooked as ordered and very trimmed and tender.

c
Atlanta
10 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Fabulous restaurant. Pricey but WELL worth it. No matter what we order its cooked perfectly

s
Atlanta
4 reviews
Dined on November 29, 2019
Overall3food5service2ambience3

First thing we noticed was no one was in the restaurant. Literally a total of six tables at 7:30 on a Friday night. Second, the wait staff was super friendly, but very forgetful. They would say “we will be right back with bread” or “let me get you a refill” and then never return. Pretty disappointing. Not the same Palm we used to go to.

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