Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Cleveland West
The Palazzo, Cleveland, OH

The Palazzo

4.8
4.8
256 Reviews
$30 and under
Contemporary Italian
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary Italian, Italian

  • Phone number

    (216) 417-7005

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Neighborhood

    Cleveland West

  • Parking details

    Street Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

Popular dishes

What 256 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.9Service
  • 4.6Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Best Value

  • Cleveland

    Best Service

  • Cleveland

    Best Value

Sort by

Filters

  1. AM

    AMPs

    Cleveland

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    I really enjoy this restaurant. My food is always good, the service is friendly and efficient and it is quiet enough to have a conversation. One of my favorites in Cleveland!
  2. KS

    KathleenS

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    Yet another outstanding meal! We sat in the bar and found it to be pleasant and much quieter than the dining hall. Can’t wait to go back!!
  3. JD

    JDwolf

    Cleveland

    26 reviews

    vip
    5.0

    26 reviews

    Dined on June 21, 2022

    overall5food5service5ambience4
    I ordered the Osso Buco, it was really good. Service was good too. My unlucky night though, I was seated next to a loud party and really couldn't have a conversation with my friend.
  4. TN

    TomN

    Cleveland

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    I have not had a better steak. As always, the service was great. Highly recommended.
  5. n

    nikkima

    Seattle

    34 reviews

    4.0

    34 reviews

    Dined on June 19, 2022

    overall4food5service5ambience3
    Lovely staff and delicious food.
  6. CF

    CindyF

    Cleveland

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5
    Great, again! Will be back again very soon and have told many others to run there.!
  7. AC

    AndrewC

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5
    Honestly, a true find! Will definitely go again. Food was great parking was easy. Staff was friendly.
  8. JC

    JennyC

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5
    Service was attentive and food was delicious. Pasta is homemade.
  9. k

    ktex58

    Charleston

    5 reviews

    5.0

    5 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5
    The location is questionable but don’t let that stop you. The food it’s delicious and the service was excellent! we will be back!
  10. T

    Timmy

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    Dinner was outstanding. Truffle saccehetti was great! Lobster ravioli was delicious! Servers were very accommodating and kind! Will certainly return soon. This will be one of our favorite spots!
  11. VG

    VG15

    Cleveland

    24 reviews

    vip
    5.0

    24 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5
    What a hidden gem! This little spot is beautifully decorated and the food was outstanding! Free parking behind the building. This was a great pre-theatre dinner for us!
  12. TM

    TeresaM

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5
    Fantastic food, atmosphere and service! Fabolous dining experience.
  13. J

    John

    Columbus

    9 reviews

    vip
    5.0

    9 reviews

    Dined on June 9, 2022

    overall5food5service5ambience4
    nice smaller space with food thats worth waiting for.
  14. M

    Momoffive

    Cleveland

    9 reviews

    5.0

    9 reviews

    Dined on June 8, 2022

    overall5food5service5ambience5
    One of the best dinners out we had in a long long time excellent from start to finish
  15. U

    Ukrainka

    Cleveland

    8 reviews

    3.0

    8 reviews

    Dined on June 8, 2022

    overall3food3service2ambience3
    Mediocre. We went for the first time. The two men who worked the door and bar were downright surly and not real welcoming or friendly. They seem to not be able to smile or greet and welcome a guest. The food was okay. Not worth the $100/person we spent. I had two drinks (one a happy hour special). My friend had one glass of wine. We shared the sacchetti that were forgettable and nowhere near the craveable Luca sacchetti that I dream about. The stuffed artichokes were the best thing probably but like other lower-class Italian places. I had the lobster ravioli and took half home. They were okay. Again not amazing memorable flavors. The shrimp were thrown in and seemed overcooked. Just okay. My friend had a pizza that really was like cardboard and like it came out of a box. We both had queasy stomachs after we left and only ate half our food. The panna cotta was nice. I will not bother going back. I would say just go to Luca. And $200 for two entrees that were not steak or fish, two apps, one dessert and a couple drinks was not justified by the quality or the atmosphere. No one looked happy, and the place was pretty empty on a Thursday night from 5-7:15. Also a bit run down with a slamming door that needs fixed.
  16. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Great food, great service and great prices
  17. JM

    JoeMak

    Cleveland

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Exceptional Italian food. Great service. Nice wine menu. Will do again!
  18. T

    Tara

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience4
    Good and service were great! Not very ADA friendly as there is no railing on their outdoor stairs (entrance and patio) and restrooms are downstairs - just FYI. Would recommend!
  19. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5
    Great food great service!
  20. J

    John

    Cleveland

    14 reviews

    vip
    5.0

    14 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5
    Outstanding as always. Food and service are top notch
  21. CF

    CindyF

    Cleveland

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 28, 2022

    overall5food5service5ambience4
    We loved the service and the food! Prices were very reasonable and staff was amazing! We will be back!
  22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    Raphael, his father and the entire Team Palazzo provided and EXCELLENT dining experience. Our 2 guests weee 1st Timers and also raved about the food and service. As always our experience was phenomenal!
  23. J

    John

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5
    Awesome food and service. Great variation in menu and pricing. You could eat a good meal w/ a glass of wine for $30 and go up from there. Save room for desert! We'll be back!
  24. d

    diningout

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5
    Wait staff fantastic! Didn’t try to rush us. He was efficient and not too hovering. Food was superb. Time given between courses appropriate. Generous portions. Soup was hot…?-as it should be. We’d go back again!
  25. OT

    OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5
    Amazing dinner and atmosphere!
  26. MD

    MarkD

    Cleveland

    43 reviews

    vip
    4.0

    43 reviews

    Dined on May 19, 2022

    overall4food4service5ambience4
    Great to be served and pampered by a staff that loves where they work. The salad and entrées were superb, however the cherry gelato had a texture that felt like it had melted and was refrozen. We probably should gone with something else.
  27. d

    dominicz

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 17, 2022

    overall5food5service5ambience5
    Great food! Great Service! Loved the ambiance!
  28. LS

    LeahS

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on May 15, 2022

    overall4food4service5ambience3
    Great food. Very loud. Not someplace to go if you want to carry on a conversation with your dinner partners.
  29. RB

    RayB

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5
    The Palazzo is a great eatery. Perfect for special occasions or casual dinner with friends.
  30. SH

    SaraiH

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5
    Our server was fantastic. He helped direct us towards our dinner choices. Everything was outstanding. Can’t wait to go back.
  31. L

    Live2eat

    Cleveland

    64 reviews

    vip
    3.0

    64 reviews

    Dined on May 13, 2022

    overall3food3service4ambience1
    This was our first experience. The dining room reminded me the eighties,gray walls and white leather chairs, low lighting made the room a bit drab. Food was good. The short rib was tasty and a huge portion.hubby had lamb chops. Mom’s marinated grilled vegetables antipasto was very good. Portion was huge as well. Parking lot very small. We had to park across the street at the RTA, which may not be popular with folks especially at night and in the winter especially. Server was excellent!!!
  32. m

    mary29

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 11, 2022

    overall5food5service4ambience4
    I'm so glad I finally went to the Plazzo! Fantastic food, our server was efficent, knowledgable about the menu and so kind! We order the scallop appetizer! Honestly, the best i've ever had...and i've had them everywhere! Cooked and seasoned perfectly with a heavenly sauce! oh so good! We ordered the Veal Saltimbocca and Seafood Pescatore! Veal Saltimbocca was so good, enough to have a second meal today, yay! and the Seafood Pescatore was excellent and very generous! I'd highly recommend!
  33. OT

    OpenTable Diner

    Detroit

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4
    Special menu for Mother's day. Food was tasty and the place had very good ambiance. Fast service and the wait was decent for a 4 people table. I'd recommend The Palazzo
  34. OT

    OpenTable Diner

    Cleveland

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 8, 2022

    overall5food4service5ambience5
    Mothers Day menu was very nice. Some items expensive based on ingredients. Cocktails were great and a very nice wine list as well. Bolognese sauce was a little bland. Antipasto and calamari appetizers very good. House salad was fresh with nice oil and vinegar dressing. Server was knowledgeable and very attentive for a busy holiday. Will definitely go back.
  35. OT

    OpenTable Diner

    Nashville

    2 reviews

    1.0

    2 reviews

    Dined on May 8, 2022

    overall1food3service3ambience5
    It was my wife’s birthday. Her mash potatoes came out cold like they where pre made and scooped from the top after sitting for a while. As well as the vegi was not cooked long enough, they where hard. Our waiter removed the food from our check. Most importantly; when I booked my reservation I asked for something special based on the houses discretion for her birthday up to the value of $25. However, when the waiter asked how everything was and she replied about the cold potato he lost all interest in serving us and supplying anything for her birthday. He quickly brought our check! Never even wished her a happy birthday. Disappointed because we know how good the food is here and our reservations where for 3:30. No need for the food to be cold and not fully cooked vegi. We’ve never had a bad experience here before. My wife originally was going to have the stuffed ravioli because that’s what she normally has but this time opted for the stuffed flounder since it was the special of the day, and not on the menu.
  36. SH

    SharonH

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on May 6, 2022

    overall5food5service5ambience3
    Excellent service from reservation to wait staff and the food was absolutely delicious! The place is small and loud but the vibe is very enjoyable. The Pear Bellini was insanely good! I cant wait to go back.. Only slight negative was my mom uses a cane and the bathrooms are in the basement so that was a bit tough but she managed. Palazzo is a definite must!!
  37. a

    angelf

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food5service5ambience5
    service was very good, food was delicious , very nice decor and very clean. Would definitely recommend.
  38. SB

    SunnieB

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5
    Delightful experience. Food was delicious. The server was very helpful and knowledgeable.
  39. NS

    NanSab

    Cleveland

    92 reviews

    vip
    5.0

    92 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5
    Our first time dining here. We will return. Food was excellent, service was great!
  40. LT

    LynT

    New England

    2 reviews

    5.0

    2 reviews

    Dined on April 28, 2022

    overall5food5service5ambience5
    Excellent experience from top to bottom!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers

FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.8 stars by 256 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today
Google Map for The Palazzo

10031 Detroit Avenue Cleveland, OH 44102

Additional information

  • Neighborhood

    Cleveland West

  • Cuisines

    Contemporary Italian, Italian

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Street Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo