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The Palazzo, Cleveland, OH

The Palazzo

4.7
4.7
425 Reviews
$30 and under
Contemporary Italian
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Make a reservation

2 people

7:00 PM


Booked 5 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary Italian, Italian

  • Phone number

    (216) 417-7005

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Neighborhood

    Cleveland West

  • Parking details

    Street Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

Popular dishes

What 425 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.5Ambience
  • 4.5Value

NoiseModerate

Sort by

  1. BrentB

    Cleveland

    95 reviews

    vip
    5.0

    95 reviews

    Dined on May 27, 2023

    overall5food5service5ambience4
    The food is always excellent here, as is the service. We enjoy the attention Michelle gives us as a server. Menu selection is good and the prices represent excellent value for the quality of preparation. To us, it's the best Italian restaurant in the Cleveland area. Only shortcoming is the lack of parking spots in their adjacent lot.
  2. Rocky

    Naples

    16 reviews

    5.0

    16 reviews

    Dined on May 25, 2023

    overall5food5service5ambience5
    Delicious food, excellent service. The chief/owner stop by our table and a complimentary desert was provided to our satisfied party of 6. We are from out of town but will make the trip to visit again.
  3. ronegraw

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on May 24, 2023

    overall5food5service5ambience5
    Our reservations were simple to make and since it had been a few years since we last ate there, we were all looking forward to it. The service was wonderful and the food was perfect. And don't forget the wine!
  4. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5
    Palazzo is a rare neighborhood gem. Excellent food and service. Great bar too.
  5. RMZ1

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5
    Great food! Great people! Amazing time! The food was outstanding and very affordable!
  6. RayB

    Cleveland

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 20, 2023

    overall5food5service5ambience4
    We absolutely love The Palazzo. The menu is consistently reliable and delicious, and Chef Raphael's specials are always creative and excellent. We've made a point of taking our friends, and they always enjoy the experience. Parking can be problematic, but the RTA lot is always available if need be.
  7. Michael

    Cleveland

    25 reviews

    5.0

    25 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    The Palazzo is one of those fine dining establishments where the food is consistently exquisite to the diner's palate-- the house made duck sauce for the glazed duck is piquantly sweet and out of this world.
  8. KaylaK

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food5service5ambience4
    The food was fantastic with friendly, attentive staff!
  9. LisaS

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on May 14, 2023

    overall4food4service3ambience4
    Good food, service and ambiance, but expensive. Had a nice time with friends on Mother's Day.
  10. TheodoreB

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Great food and service. Waitress was extremely helpful.
  11. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5
    This place is one of the best places to eat as long as they are offering their standard menu. Holiday menu’s are limited, sub-par, and much more expensive. The standard menu is vast, creative, delicious, and reasonably priced.
  12. OpenTable Diner

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on May 10, 2023

    overall3food4service4ambience2
    Good food and service. Ambiance was weak. No one at the tables and only a couple folks at the bar. You need a solid marketing plan to execute and build up the clientele.
  13. JudyM

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5
    Had a table for 8 for daughters graduation. Service was excellent and helped with the celebratory feel. Food was wonderful especially the specials. Prices are moderate and it’s beautiful inside. We will definitely be back.
  14. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 3, 2023

    overall5food5service5ambience5
    Fast service although they are short staffed. Delicious fresh food!
  15. Missyj204

    Cleveland

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5
    Prompt courteous and delicious…that is The Pallazo! The menu is full of fresh seafood and scratch made past, plus a few delicious specials to round out the night. I am always amazed every time we find here just how good it is. Our server was Michelle, and she was fantastic. Full of recommendations, never rushed us, service was impeccable. One of my favorite parts of the night is when the chef makes his rounds to see how you enjoyed your meal.
  16. Loumora

    New York Area

    18 reviews

    5.0

    18 reviews

    Dined on April 26, 2023

    overall5food5service5ambience5
    Great place. Food is homemade and delicious. Love the fact that the chef comes over to check in on you during dinner. This makes for a pleasant atmosphere.
  17. MichaelR

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    Rafael continues to amaze with delicious food. Taylor, Steve and Michelle provided excellent service!
  18. BrianH

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    The food was excellent. Prices were fair, and the service was great. I’ll definitely go back.
  19. TimB

    Cleveland

    23 reviews

    vip
    4.0

    23 reviews

    Dined on April 22, 2023

    overall4food5service4ambience4
    Always a great time there. Food is excellent every time.
  20. OpenTable Diner

    Cleveland

    1 review

    vip
    3.0

    1 review

    Dined on April 21, 2023

    overall3food3service3ambience2
    Very loud and understaffed. I love exploring Cleveland area options and at 4.8stsrs I expected much more. My steak was good but the margarita pizza was an unfortunate choice. Won't be back
  21. OpenTable Diner

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on April 21, 2023

    overall4food5service5ambience4
    Enjoyable quiet evening with my family Food and service excellent
  22. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 21, 2023

    overall5food5service4ambience4
    Great food and atmosphere We would definitely go back
  23. lounekola

    Cleveland

    64 reviews

    vip
    4.0

    64 reviews

    Dined on April 21, 2023

    overall4food4service2ambience2
    First Visit. Food was good. Room was noisy. Service was rushed, but I would again on a weeknight. Friday Night was a little busier than they can handle.
  24. HowardRip

    Cleveland

    4 reviews

    3.0

    4 reviews

    Dined on April 21, 2023

    overall3food3service3ambience3
    We were disappointed after our previous experience. The cavatelli were hard; the blackened scallops were way overcooked. Would not recommend based on this visit but we might give this another try.
  25. HarryS

    1 review

    5.0

    1 review

    Dined on April 20, 2023

    overall5food5service5ambience5
    For my money and taste - this is my favorite Italian restaurant in Cleveland!!! The calamari was exceptional - and the halibut to die for!! Service was impeccable and chef Rafael is a gem!!! This has become our “go to” restaurant!!! I’d give it 10 stars if I could!!!
  26. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5
    We celebrated a birthday. Had a great meal, service and ambiance. We look forward to going back, there were more meals we wanted to enjoy. We know they will be delicious, 4 out of 4 were!
  27. DavidR

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on April 16, 2023

    overall5food5service5ambience4
    We went for my birthday, wonderful service, GREAT food @ a medium price. We will be back again, and again!
  28. OpenTable Diner

    Cleveland

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5
    This was our first time at Palazzo and we can’t wait to return. Service was great and both of our meals were outstanding. We live in the far east side and it took only 30 minutes to drive there.
  29. OpenTable Diner

    Cincinnati

    12 reviews

    5.0

    12 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5
    Great as always! Food and service were outstanding.
  30. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 8, 2023

    overall5food5service4ambience5
    Delicious food as always very nice place and always great to impress people.
  31. KevinE

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 2, 2023

    overall5food5service5ambience5
    The appetizer special, burrata w/ truffle oil was perfect, as was the halibut special. And my friend’s ossobucco looked amazing.
  32. Scull

    Cleveland

    21 reviews

    vip
    2.0

    21 reviews

    Dined on March 31, 2023

    overall2food2service5ambience3
    It has gone downhill. Cold store bought bread. Overpriced pasta. So sad. Used to be a favorite. Probably won’t go back.
  33. TammyG

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 26, 2023

    overall5food5service5ambience5
    Excellent food and service! Lobster and Shrimp Ravioli a favorite, so always difficult to try new dishes. Salads, appetizers, and desserts are all outstanding!
  34. BlondeGirl

    Cleveland

    6 reviews

    vip
    4.0

    6 reviews

    Dined on March 25, 2023

    overall4food4service5ambience4
    Great experience & food!! Would recommend!
  35. RosaR

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    This was our first time to The Palazzo, we were celebrating my daughters birthday. Everything was excellent, from the appetizers to the dessert. We had an a great time. I highly recommend this restaurant.
  36. richardp

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5
    The food is awesome. Me and my wife's favorite spot.
  37. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 16, 2023

    overall5food5service5ambience4
    We had an absolutely wonderful dinner! Great food.
  38. OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on March 15, 2023

    overall5food5service5ambience5
    Always amazing food and service!
  39. Bigguy

    Indiana

    39 reviews

    5.0

    39 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5
    Exquisite specials in combination with an extensive menu. Wonderfully prepared entrees and appetizers. Service was superb. I would highly recommend Palazzo for any size party.
  40. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5
    Food and service was awesome! Would go back

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers

FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.7 stars by 425 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 5 times today
Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Additional information

  • Neighborhood

    Cleveland West

  • Cuisines

    Contemporary Italian, Italian

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Street Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

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  • Terms of Use
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  • Do Not Sell or Share My Personal Information
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