The Old Spaghetti Factory - Phoenix

The Old Spaghetti Factory - Phoenix reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patti

   Phoenix8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy the Old Spaghetti Factory! Today,, we went to the Diamondback game , with several friends, then rode the light rail to the OSF for dinner ! Wi e was fabulous. Dinner was great and definitely filling! Great evening with friends!
   

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2. D

   Dan

   Phoenix10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I just love the spaghetti with brown butter and cheese. And if you're an old guy like me don't forget to senior menu.
   

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3. C

   Cory

   Phoenix1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We very much enjoyed our dinner. We had not been there in a very long time. Everything was very nice. Food was delicious. Portions are good sizes. Service was very good.
   

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4. R

   Richard

   New York City1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was attentive, friendly, and accurate. The food was excellent. Overall a great experience.
   

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5. D

   Daniel & Pamela VIP

   Phoenix6 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   It’s been several years since dining here so we decided to give it another try today. Unfortunately we were very disappointed. Our food took over an hour to arrive after ordering. Our server was very kind but completely overworked with too many tables. The food was mediocre at best and for the price not at all worth it. Even our bar drinks took roughly 15 minutes to arrive. For good Italian food there are so many other great options in Phoenix and we don’t plan on returning here.
   

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6. D

   Dallin

   Phoenix1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Old Spaghetti Factory was superb! The server and host were both kind and helpful. The food was delicious and served quickly in spite of the busy dinner rush. 10/10 would recommend.
   

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7. B

   Brigette

   Phoenix1 review

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had a party of 20 people with one server and no side help. It took 20 minutes to get water and 45 minutes to get bread. The individual server was great, but it’s unacceptable that there was no extra help.
   

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8. D

   Debbie

   Phoenix1 review

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   They accommodated mybone request for sauce it was great
   

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9. K

   Kristen

   New York City1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Old Spaghetti Factory is always an excellent experience. The staff are friendly and professional and the food is delicious. Their new banquet room is incredible! They did a great job with this renovation! If you are looking for a place for an event, look no further! And even if you just have a small group, there are great seating areas throughout the restaurant. It’s definitely one of our favorite places! 
   

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10. R

    Ricardo

    Phoenix1 review

    1.0

    Dined on April 13, 2025

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 4

    Service was pretty ok. Our server did forget to bring things when requested. Food was mediocre. The "free" bread was the best item. We ordered Garlic Shrimp Fettuccine and Chicken Parm. The Chicken Parm was the only item I could taste garlic in, even though the Fettuccine had "garlic" in the name. The salad side was pretty plain and the minestrone soup was just ok. We also got an Oreo shake, to go, it was not satisfying. My friend and I, both thought that the bread was the best thing we had at the dinner. As a side note, I was surprised they didn't have fresh Parmesan cheese. I had reservations, but still had to wait about 15-20 minutes, which was fine but disappointing. The server also brought our check before finalizing our requests. All in all, it was an ok experience. But, probably wouldn't suggest it or go again.
    

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