The Old Music Shop

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1. OT

   OpenTable Diner

   Dublin

   1 review

   5.0

   1 review

   Dined on July 9, 2021

   overall5food5service5ambience5

   Fantastic place to eat, and very nice staff. Will return...

   The Old Music ShopResponded on July 21, 2021

   Thanks so much for the 5 Stars. Delighted you enjoyed your visit and we look forward to welcoming you again, soon.

   Report
2. AB

   AnnaB

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined on July 3, 2021

   overall3food2service4ambience3

   I had never been here before and I'm not sure I would go back. The food was expensive and average. The outdoor area is nice but it is in a car park. There's only one unisex toilet. However, they did let us stay there for over 4 hours and continue to order drinks which was great and the staff were very helpful and friendly.

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3. OT

   OpenTable Diner

   Dublin

   1 review

   vip
   5.0

   1 review

   Dined on July 2, 2021

   overall5food5service5ambience4

   Lovely staff working there, will go again 🙂

   Report
4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on July 2, 2021

   overall3food1service2ambience5

   the food was not good, we were the only guests not served any bread, everyone’s candle was lit when they arrived except for us. we felt very isolated from the other guests especially as a younger demographic.

   The Old Music ShopResponded on July 21, 2021

   Hi, and thanks for your feedback, which we will take on board. Unfortunately, social distancing guidelines and public health advice restrict our ability to create the ideal dining room atmosphere. I'm sorry you didn't enjoy your food and we may have mistakenly not given you bread, but we do our best to ensure at the various check-back stages of your meal, that everything is satisfactory, maybe if you had made us aware of our shortcomings we may have been in a position to rectify them.

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5. OT

   OpenTable Diner

   Dublin

   1 review

   5.0

   1 review

   Dined on July 1, 2021

   overall5food5service5ambience3

   Food was great, staff was friendly environment is nice maybe if there was a light jazz in the background it would set a nice mood but overall was a perfect time

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6. S

   Sean

   London

   8 reviews

   3.0

   8 reviews

   Dined on June 18, 2021

   overall3food1service4ambience4

   Very nice location and friendly staff. The quality of the food was pretty poor. The Pathé in the Tapas platter was frozen, the vegan burger overcooked and the warm chicken and bacon salad came cold. The berries crumble was good.

   The Old Music ShopResponded on June 22, 2021

   Hi Sean, I'm sorry you didn't enjoy your meal. I remember serving your table myself and I don't recall any issues with your food at any of the check backs I did throughout your meal; It's a pity because we always appreciate the opportunity to correct whats not right , allowing us to learn from our mistakes. Indeed having been closed for so long we are still finding our feet and are grateful you've taken the time to give us your feedback, upon which we have acted. Thank you again, Tom

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 10, 2021

   overall5food4service5ambience3

   The food was really nice in a welcoming quiet atmosphere.

   The Old Music ShopResponded on June 22, 2021

   Thanks so much for the super review... delighted you enjoyed your visit, Regards Tom

   Report
8. OT

   OpenTable Diner

   Dublin

   1 review

   1.0

   1 review

   Dined on June 7, 2021

   overall1food1service1ambience1

   We were really excited to visit this restaurant for the first time. There was no ambience as no music was playing. No one checking on us during our food. We both got the steak for 27 euro, it was extremely salty, fatty and covered in oil. Will not ever be returning

   The Old Music ShopResponded on June 22, 2021

   Hi and thanks you for the feedback. I understand we've reached out to you on an alternative platform to arrange a full refund. Thank you, sincerely, again for your feedback. Regards, Tom

   Report
9. OT

   OpenTable Diner

   Dublin

   1 review

   1.0

   1 review

   Dined on December 12, 2020

   overall1food1service2ambience3

   I went with two of my friends. The waiter misunderstood my order and didn’t bring everything so I had to wait until my friends were finished with their food to get mine. I ordered the grilled mushroom and he told me it came with roasted baby potatoes but he only brought 3 plain grilled mushrooms. The food was bad altogether. Salad was incredibly oily, the pizza was tasteless - I had to put ketchup and salt on it in order for it to be edible. The staff wasn’t very professional either, and we couldn’t pay the check separately. Will not eat there again.

   The Old Music ShopResponded on February 4, 2021

   Thank you for your review. I am sorry you did not enjoy your recent experience, unfortunately due to the stop/start nature of the restrictions in Dec we felt it would be unfair to bring back our full staff for such short bursts & instead decided we would cope with the increased numbers of customers using the existing team. I am sorry if our service was not up to our usual standard. If you contact me I would be delighted to be afforded the opportunity to remedy this. Yvonne PH 018746949

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10. BM

    BorisM

    Dublin

    1 review

    5.0

    1 review

    Dined on December 12, 2020

    overall5food5service5ambience5

    Very pleasantly surprised with everything, great service and atmosphere, the food was excellent! Highly recommended for a quiet dinner date.

    Report
11. TS

    TSee

    Dublin

    4 reviews

    4.0

    4 reviews

    Dined on December 5, 2020

    overall4food3service3ambience4

    Lovely staff but should have had more servers. The girl who served us was a delight but the restaurant was very busy and there were only two servers on. Food is good and also good value.

    The Old Music ShopResponded on December 14, 2020

    Dear TSee Thank you for your review, we are running with less staff at the moment due to the current Pandemic situation. We are experiencing some demand at peak times but not enough steady demand to take back more of our staff. We are limiting numbers and our team is working as hard as we can & we hope that our customers understand. We hope to return to normal service soon. Thank you for visiting us & we hope to see you again. Thanks again Yvonne O'Keeffe General Manager

    Report
12. SO

    SuzanneO

    1 review

    5.0

    1 review

    Dined on December 5, 2020

    overall5food5service5ambience5

    Excellent afternoon tea. Staff were lovely and very helpful.

    Report
13. AC

    AnnC

    1 review

    5.0

    1 review

    Dined on February 19, 2020

    overall5food5service5ambience5

    Was very impressed, a great menu lots of choice and very good value, friendly staff and excellent service.

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14. MC

    MissyC

    Dublin

    3 reviews

    4.0

    3 reviews

    Dined on December 17, 2019

    overall4food4service4ambience4

    The pre theatre menu was good value, food was lovely and service was good.

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15. DF

    DianeF

    1 review

    4.0

    1 review

    Dined on December 14, 2019

    overall4food3service4ambience5

    Some confusion when we got there as the restaurant closes at 8pm and we had a confirmed booking for 8.30. In the evening all guests are in the Castle Vaults bar downstairs. Lively evening with an Irish ballad singer. Food was of good pub grub standard with hearty portions. Not quite what we expected when we booked but a good evening!

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16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 30, 2019

    overall2food4service1ambience2

    I booked an early sitting for dinner as we were going to the theatre, it was also my daughters’ birthday. The food was good, no complaints there but the service was abysmal, so slow we had to forgo our dessert so we could get to the theatre. Also the table was not set properly, no side plates, I asked for them and they gave us saucers. Some of the cutlery on the table was dirty and I had to ask for some when my main course arrived, had to ask for water. Also the waiter very kindly said the gin & tonic my daughter ordered would be free as it was her birthday but when I got home I checked the bill I’d been charged! We will not return!

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17. D

    Dublingirl

    1 review

    5.0

    1 review

    Dined on October 25, 2019

    overall5food5service5ambience5

    Very accommodating when we mentioned allergies, very friendly staff.

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18. MO

    MagsO

    Dublin

    4 reviews

    4.0

    4 reviews

    Dined on October 19, 2019

    overall4food4service4ambience4

    we had a lovely meal there before going to the theatre so it was a little quiet. food was lovely and service was excellent.

    Report
19. TM

    TosM

    Dublin

    1 review

    4.0

    1 review

    Dined on October 10, 2019

    overall4food4service4ambience4

    Nice quirky evening in the cellars of The Old Music Shop. Food was good value and staff attentive but not intrusive.

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20. FB

    FrancesB

    Dublin

    1 review

    5.0

    1 review

    Dined on September 24, 2019

    overall5food4service4ambience4

    I can highly recommend The Old Music Shop. Myself and a friend enjoyed the pretheatre dinner menu which was delicious and generous in portion size. Wish we had had more time! Service was friendly and efficient and we received a warm welcome. Lovely dining area. Looking forward to the next time.

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21. j

    janeth

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on September 6, 2019

    overall5food5service5ambience4

    Booked at really short notice with little previous research and was pleasantly surprised. Good service, nice ingredients. Nice meal. Really handy location for us

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22. CF

    ChrissieF

    Dublin

    1 review

    5.0

    1 review

    Dined on August 27, 2019

    overall5food5service5ambience5

    Loved it and will be back soon..service great lovely ambiance

    Report
23. M

    Mum2

    1 review

    3.0

    1 review

    Dined on August 24, 2019

    overall3food3service1ambience1

    I booked this restaurant for a special occasion with friends. I was very surprised that it's more like a drop in cafe/restaurant. We waited to be seated and had to ask someone to look after us. The restaurant was empty bar 1 or 2 other tables. After 10 mins we had to ask for menus. We got 3 menus for 7 people. After taking the food order, we had to wait and no one came back to give drinks menus or take order for drinks. It's not a full bar. Minerals are served in plastic bottles with no glass! The food was ok, chicken wings are served whole and not broken in half as you'd normally see in a restaurant. Value for money is good but given the service we won't be returning. It's unfortunate as I think this place has a lot of potential. We were seated upstairs and the waiter told us afterwards that there is a restaurant downstairs but no one asked when we arrived which one we had booked! He said that upstairs is the main one so they would assume that we wanted there. Downstairs is mostly for hotel guests.

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24. L

    Louise

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on August 24, 2019

    overall5food4service5ambience5

    It's a really cute coffee shop. Our server was really nice. I didn't catch his name. Great value for the price. We were very full at the end.

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25. KH

    KateH

    Baltimore

    4 reviews

    1.0

    4 reviews

    Dined on July 19, 2019

    overall1food1service2ambience3

    The food was bland and overpriced.

    The Old Music ShopResponded on August 1, 2019

    Very sorry to hear that we disappointed you on this occasion. Best wishes.

    Report
26. JJ

    JenJ

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on July 12, 2019

    overall5food5service5ambience3

    The food was delicious and the staff very friendly!

    Report
27. OT

    OpenTable Diner

    Dublin

    6 reviews

    5.0

    6 reviews

    Dined on June 6, 2019

    overall5food5service5ambience5

    Remarkable experience with great food and service

    Report
28. PW

    PatriciaW

    Dublin

    4 reviews

    4.0

    4 reviews

    Dined on May 25, 2019

    overall4food4service5ambience5

    We were a group of 5 ladies meeting at 2pm. We were hoping to have lunch but only brunch was on the menu until 3pm which didnt really suit as we would have prefered lunch. However the lovely girl did suggest that we could see the 3pm menu, which we did, but as we were under time restraints we went for the brunch menu, which was very nice. There was a great ambience with afternoin tea groups. The staff were really warm and welcoming. Food lovely.

    The Old Music ShopResponded on July 3, 2019

    Patricia, thank you so much for leaving your review. We hope you enjoyed the show! I will pass the feedback to our Restaurant Manager about the menus and the availability. We are hoping to offer more for our theatre goers - especially now that there will be two matinees (Wed/Saturday) going forward. We adjusted our All Day menu recently and hope to make additional changes to our brunch and pre-theatre to accommodate more guests. We hope you'll visit again. Many thanks,

    Report
29. SH

    SaskiaH

    Dublin

    1 review

    3.0

    1 review

    Dined on May 18, 2019

    overall3food2service3ambience3

    Het is een hotel waarbij het restaurant een service is. Geen bijzondere keuken . Verder erg sobere ambiance. Personeel vriendelijk.

    The Old Music ShopResponded on July 3, 2019

    Dank Je! (Thank you for leaving a review). Our Old Music Shop Restaurant is indeed part of the Castle Hotel, Dublin. As the restaurant is part of an extensive and old Georgian building our kitchen is located on the lower ground floor and we are proud that our chefs prepare food freshly daily. We do not use off-site kitchens. We can only apologise for the ambience on that day you visited but are delighted you found the staff friendly. We appreciate all feedback. Thank you once again. Fijne dag!

    Report
30. TH

    TeresaH

    Dublin

    1 review

    5.0

    1 review

    Dined on April 27, 2019

    overall5food4service3ambience5

    Lovely relaxed atmosphere - my second time here so would definitely recommend it. Very friendly staff but service a little slow. We were going to The Gate theatre so had to actually leave our coffee without drinking it as ran out of time. Perfect location for pre theatre and will definitely be back.

    The Old Music ShopResponded on July 3, 2019

    Teresa, Thank you so much for leaving a review and it's great to hear you would definitely recommend us. We let you down on your recent visit the restaurant before the Gate Theatre. We have been working on training the team to identify customers that are having pre-theatre or timely brunches that are heading to the nearby shows at the Gate, Abbey and O'Reilly Theatres so that we can deliver a prompt service. We hope we've remedied this and that we can look forward to welcoming you again soon.

    Report
31. E

    Eile

    Dublin

    1 review

    5.0

    1 review

    Dined on April 18, 2019

    overall5food5service5ambience5

    I loved the afternoon tea - everything was fresh and delicious. There was a perfect balance between sandwiches and cakes, a classic afternoon tea. The service was excellent with very friendly staff. It's an old fashioned place so it felt very authentic - such a lovely homely atmosphere made it a break from hectic Dublin life. This is a little haven right in the city centre.

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32. AM

    AnnM

    Dublin

    1 review

    4.0

    1 review

    Dined on April 2, 2019

    overall4food4service4ambience4

    Nice atmosphere, close to the Gate Theatre, nice food.

    Report
33. AT

    AnjaT

    Dublin

    5 reviews

    5.0

    5 reviews

    Dined on March 10, 2019

    overall5food5service5ambience5

    Lovely restaurant with friendly and competent staff. Yummy food and good portion sizes. I highly recommend this place - a great experience, all around!

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34. AM

    AnneM

    Dublin

    1 review

    4.0

    1 review

    Dined on February 9, 2019

    overall4food5service5ambience4

    We were very happy with our evening. It was lovely and relaxed, friendly staff, a good location with excellent food. Anne

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35. DL

    DanL

    Dublin

    1 review

    5.0

    1 review

    Dined on December 21, 2018

    overall5food5service5ambience4

    This place is a hidden gem in a quiet part of the city centre. The standard of ingredients and the quality of preparation was very surprisingly good. The service was warm, very attentive and at the same time, unobtrusive. I will certainly put this place on my map of places to go for dinner dates with friends.

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36. PW

    PatriciaW

    Dublin

    4 reviews

    5.0

    4 reviews

    Dined on December 9, 2018

    overall5food5service5ambience5

    The staff were excellent. My friends were finding parking on sunday and the waitress was very kind, offering me a drink, menu and water whilst i waited. She checked too that i was ok. Service with a smile. Excellent food. Top class

    Report
37. PV

    PaolaV

    Dublin

    1 review

    3.0

    1 review

    Dined on December 2, 2018

    overall3food3service3ambience4

    Nice cosy ambience, right in the city centre and super close to the Hugh Lane Gallery (1min walk) and O'Connel Street is in a walking distance. The staff is kind and available, the food is good, just a bit pricey. Portions are decent as well. We went there for a Sunday brunch, upon reservation and we found a table waiting for us :) We ordered two poached eggs on sourdough bread, sided with mixed salad, creamy potatoes and avocado - while daughter ordered pancakes with nutella, they came with a small pot of fruit salad and maple syrup, and just then they added 2 small pots of nutella. They tasted good but the plate prep wasn't great, for the price they could put the nutella in a small pot not in their original small packaging, decoration and how food is presented (depending on the price) it's also important. We also got two cappuccinos, which were tasty and big :-) Overall a pleasant experience, and we will come back when in the area to give it another try - maybe lunch or dinner. Thanks for having us!

    Report
38. AC

    AnneCummins

    1 review

    5.0

    1 review

    Dined on September 4, 2018

    overall5food3service5ambience3

    Very nice food excellent value for money Staff very nice we have booked again for sat 15th september my birthday

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39. L

    Linda

    Dublin

    1 review

    1.0

    1 review

    Dined on August 26, 2018

    overall1food1service1ambience1

    Supposed to have a reservation for brunch menu as on the website but when we got there (some having travelled for an hour) we were told there is no brunch menu and reservation is no good.

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40. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on August 24, 2018

    overall5food5service5ambience5

    Lovely setting, great food. Since it was daytime we ordered at counter. Not sure a reservation was actually needed, but finding the restaurant on Open Table drew us in. We’d definitely eat there again when in Dublin.

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