The Observatory

Reseñas de The Observatory de comensales del restaurante. Basadas en valoraciones recientes.

1. a

   alan

   Londres6 reseñas

   3.0

   Comieron en 2 de abril de 2016

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   We came for a birthday dinner. The staff were pleasant enough but a mite dozy. We chose the steak. The first attempt gave us one wrongly cooked and both cold. The second attempt gave us one correctly cooked and the other wrongly cooked. By this time we were very hungry so just ate them. To be fair, the steak was tasty and tender and the chips were awesome!! The staff explanation was that the proper chef was not present and had been replaced by an agency chef. The restaurant was very quiet and somewhat lacking in atmosphere. You also need to be quite fit to cope with the walk from the reception area to the restaurant and an orienteering qualification would be helpful. Wouldn`t rush back.
   

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2. OT

   Comensal de OpenTable

   Glasgow3 reseñas

   2.0

   Comieron en 23 de marzo de 2016

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 1

   Wasn't impressed with the ridiculous journey through the hotel to get to the restaurant (or function room). The room lacked any atmosphere partly because we were the only ones there and partly because the curtains were closed. The food all looked very pretty however my starter (crayfish) tasted of nothing but cucumber and nowhere near enough sauce. The mains (pork) was tasteless but again was presented very well. The desserts were ok but not good enough to make you forget about the two previous courses. Not likely we will eat there again.
   

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3. OT

   Comensal de OpenTable

   Edimburgo3 reseñas

   4.0

   Comieron en 5 de febrero de 2016

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   The service was impeccable. Pleasant and well decorated dining area. The food was excellent, lightly seasoned allowing the natural flavours to show through.
   

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4. UX

   UranusXIV

   Edimburgo3 reseñas

   5.0

   Comieron en 16 de enero de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   A lovely pre-theatre dining experience. It takes quite a long time to get to the restaurant as it is at the top and back of The Glasshouse hotel, but you are escorted up the lift and given good directions. The room is lovely, well furnished and lit. The staff were very pleasant and friendly and attended to our dinner with excellent service. The food menu for pre-theatre was quite small with three choices of three courses, but you don't want to agonise too long if you've got to get away to have more fun soon and the choices were splendid. Delicious dinner and excellent value. The wine was particularly good too. Thank you guys!
   

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5. G

   Glasshouse

   Edimburgo1 reseña

   2.0

   Comieron en 1 de diciembre de 2015

   1. Global 2
   2. Comida 3
   3. Servicio 4
   4. Ambiente 1

   There were 6 of us booked into the Glasshouse. We were really looking forward to it. Once we had walked the mile to the actual restaurant - going up in lift, walking length of hotel, going down stairs, walking the length of hotel again, we finally arrived. (my aunt has a walking stick!) It was tucked away at the end of a corridor of hotel rooms. The décor was lovely, but we were very surprised that there was only one other couple in the restaurant. We had been told the views were lovely but the curtains were all shut. The music was a wide mix, sometimes background, sometimes louder. It was my mums birthday and there was no atmosphere. The staff were great and very attentive and tried to make the experience better. The food was good, albeit the plates were cold. Some of the food actually arrived cold, which we thought was a little odd, seeing as were the only table being served at the time. I had arranged a cake for my mum, and that was amazing - so compliments to the chef for that. All in all however, our experience was something that we will not repeat. Better access is required to the restaurant and also if it had been a little busier it would be more inviting.
   

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6. E

   Ellenrich

   Londres5 reseñas

   4.0

   Comieron en 14 de noviembre de 2015

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The observatory was lovely the food was a delight I had the chicken my partner had the steak both of us cleaned our plates the food was so delicious Desert equally good having the tiramisu and the chocolate again delicious Only slight criticism firstly the radio was on whilst playing classical music it was bizarre when the news and adverts came on it took a while for dinner to arrive (1hour after sitting down ) also it took ages for us to get a drink
   

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7. r

   ramjam07

   Londres21 reseñas

   2.0

   Comieron en 26 de septiembre de 2015

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Arrived for 1830 only to be given the A La carte Menu & not the Pre theatre option. Anyhow, proceeded with our order. Starter of Crab Soup was tasteless & lacked seasoning then the main of cod had been sitting under the hot plate for some time as it was dry & evaporated! Only 10 covers in, but this hotel did not perform as a restaurant and they even couldn't produce a calypso coffee to end the night! I also noticed that 2 other covers of 4 where the ladies had to put their jackets/cardigans on as it was too cold.
   

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8. s

   steve

   Edimburgo1 reseña

   5.0

   Comieron en 10 de septiembre de 2015

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   A lovely setting with fantastic staff. Food was superb and service was excellent. Cannot fault the place. Will definitely return
   

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9. ED

   EDDINER

   Edimburgo3 reseñas

   2.0

   Comieron en 20 de junio de 2015

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   I dined with two others. After being seated for 15 minutes we managed to attract the attention of a waitress and ordered still and sparkling water. The still water water arrived shortly after but the sparkling water had been forgotten. I then chose a bottle of red wine and a bottle of rose was presented to me. We each ordered a starter and two were served. Five minutes later the third arrived. We had to wait 45 minutes to actually get our first course. It was a pity that the service was so lax as the all our three courses were good and well prepared and presented. On leaving the restaurant which was on a high floor and some way from the main entrance to the hotel we actually got lost and when we asked a member of staff for directions she didn't know the way out as she had only started work that day. Hopefully they will get their act together.
   

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