The Moody Mare

The Moody Mare reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Neil

   London62 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved this place with it’s wooden beams but light and open space. The service was great and we really enjoyed the food as well. The Roast Beef was epic and the cheesy leeks even better. Thanks Neil
   

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2. R

   Robin

   Kent1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Sunday roast I have had in a long time we will be back again and again
   

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3. W

   Wessley

   London2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The sunday roast was nice, however I have an issue with service charge. I was in hospitality for years and have a real grievance with the service charge on a sunday roast in a pub. Surely the bill includes the food being made and bought to my table, unless I am missing something. If the staff are relying on the service charge, which I very much doubt they are receiving. Simply increase their wages and reflect this in your prices. The service charge reminds me of hiring a car, you get a quote and pay online, then you arrive at the front desk and they ask for more money, completely the same!
   

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4. J

   June

   Kent1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely Sunday roast. Plenty of on the plate. All very tasty. Staff and service all very nice.
   

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5. N

   Noel

   Kent6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and so was the service by the staff.
   

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6. J

   Jane

   Kent4 reviews

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely setting in the tee pees- quirky with ambiance. Attentive friendly staff and plentiful excellent Sunday roast. A popular venue so parking can be a problem! Would recommend
   

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7. S

   Sarah

   Kent8 reviews

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been frequenting this establishment for a few years now and never been let down.
   

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8. C

   Claire

   Kent2 reviews

   5.0

   Dined on May 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner and experience and much improved since our last visit. Great service, and delicious food that arrived promptly. Will definitely be back!
   

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9. W

   Wendy

   Kent1 review

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mussels as always were amazing. Everyone enjoyed their food. Staff were attentive and friendly
   

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10. D

    David VIP

    London6 reviews

    2.0

    Dined on May 18, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    We are all for companies using youngsters for service but my god you need to train them up a bit better, we know that using youngster like you do will save you quite a bit in salaries but when it comes to our dining experience that saving spoils the whole experience, maybe the blame must lay with the management, who obviously is not checking the staff in the topee tents, how can you give out muscles without any bowels for the empty shells and no spoon, how can you give a sunday roast lunch then wait 10-15 mins for the mint sauce and ketchup for the burgers, this is just a few things of many that just was not happing, the topee tent needs to have some kind of station where the basics are kept, the kids was also very busy chatting with each other and not looking at the room for who ever needed their attention, just asking for some basic things seems to be confusing them, come on train up these youngsters and offer a bit better service , our whole sunday lunch was rather spoiled by the 5 of us,, so having now visited 3 times over the last few months we do not think that we shall be returning, at the end of the day its about management or lack of it I should say which just makes this restaurant fall short of whats to be exspected when out for lunch.
    

    The Moody MareResponded on May 19, 2025

    Please accept my apologies, whilst it would be nice to employ older staff, unfortunately they seem reluctant to join the wonderful world of hospitality. Management should have been in attendance at the teepee and your young waiter who has just crossed over from pot wash to the front of house has been doing very well. The teepee supervisor was on holiday this weekend so it looks as if management were in the pub/ restaurant. I will have a conversation with all involved this week and looked to increase the training, a look at this review and my knowledge should also hopefully help in development. Simple things done well is all we try and achieve however we were clearly lacking. Thankyou for your feedback as it really helps the team understand the impact that poor service can have.
    

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