My family and I felt very welcome the moment we walked in. It's not always easy to find a unique upper end restaurant that caters to and welcomes young families such as ours. I noticed a wide range of ages in the patrons and all seemed to be happy and have great, friendly service.
We had 9 kids with us for christmas party .they all were happy to choose what they want.
We went on a Monday night with a small group of women, many who had not been to the Mongolie before. Haha ... they'll all be back!
Food was good, but making choices of what to put in your bowl was tough. It would have been nice to see a list of all the proteins, a list of all the vegetables, a list of all the sauces and a list of all the condiments that you could put in. This list should be at the table so that you can pre-determine what to put in your bowl, and make the final decision when you get to the buffet tables. Overall, an enjoyable evening even though we had to come at 4:00 PM.
We frequent this restaurant and the service this time was really bad. Restaurant was not busy, waitress hardly came around. Saw her twice in 45 minutes, forgot to bring us our appetizer. Food was good as always just took a long time. We usually get great service in the restaurant, so hopefully the next time we go back, we will find it back to the norm. I still tipped her, but later thought I shouldn't have.
The franchise gets a 4 (as far as franchises go), this location gets a 3.
I love the Mongolie Grill. It's the only place I know of that accommodates the fussiest person in your group and the most adventurous at the same time.
This particular location? Meh. The food is frozen, not fresh, which they could conceal better by allowing the food adequate time to thaw before putting it out. Service is hit-and-miss, but it's always been friendly.
One thing, they used to have these rice wraps that you could wrap your stir-fry in. They got rid of these, but I heard last night that they still have them in other locations? What gives?
BRING BACK THE WRAP! BRING BACK THE WRAP! BRING BACK THE WRAP!
We booked an early reservation (6 pm) for 7 people. Albeit a Friday and busy, the restaurant itself was not really busy until 7 pm. Only TWO people at our table received the correct order. We had to speak with the manager to sort it out. They gladly offered to replace the incorrect orders, but WHO wants to sit and wait for a replacement dish when you have already waited the better part of an hour for your first dish? They did provide most of the supplements to the meal that were missing at no charge, but frankly it will make us reconsider dining there again. On the plus side, the waitress was friendly, helpful, and efficient.
I went to the Mongolie Grill with 4 other friends and although the food was very good - we waited for almost an hour for our food! The wait time was unacceptable. I am not sure that I would want to go here again because of that.
Horrible and way over priced. $30 I ended up paying for my meal and I left hungry. Hardly any rice and the rice wraps they gave us were hard in areas. I would not recommend Mongolie Grill to anyone nor will I return.
We love eating here as it's the cleanest way to eat out that there is in our opinion. However there were three things that really dampened our dinner this time. First is that the bowls were changed permanently to the Tuesday small lunch size; so disappointing! Can't even get the proper sauces in the bowl, everything falls out. Second is our server was very inattentive to the point where she was literally picking out her own food in line while she was supposed to be serving people. Third is that they were doing work on the roof I guess and all we saw was small Styrofoam bits snowing from the air intake all dinner. Not even kidding, it was snowing in there landing on everything even the grill. Very unsafe and off-putting.
Great for picky eaters and those with food requirements. Its a unique experience and difficult to mess up. If your meal doesnt live up to your standard, you have no one to blame but yourself!
Good selection of vegetables, meat and condiments. Coconut rice was delicious
There didn't appear to be many diners, but service was incredibly slow, both food and in general. The server asked us if we wanted dessert before our food had arrived, and he wasn't even aware that we had not had our food. The soup was cold. There wasn't enough rice.
Great selection of both veg and meat. Service was quick, and our server was extremely polite and helpful. It was our first time, and she explained everything we needed to know. being able to have as much or as little is perfect for people that are watching what they eat. We'll definitely be going back again!!
Excellent food, used a groupon so for 4 of us it was only $25! Great deal, will definitely go again!
Lots of time to chat between getting your bowl filled up and it being cooked.
No limit comp soups was a nice touch.it would be nice to have had chicken but they ran out,and the beef was grey from oxidation.....
We still ate it though. I would go back
For one of the busiest days of the year they handled the volume well, good food and good service
The food was delicious. I found it a little pricey for a stir fry but the experience was great.
Had a great deal for Valentines Day at the Mongolie Grill! Great service, great food, all in all a great time!
I had never been before and had high expectation our server was super nice and personable! The food was outstanding great amount of choices and different sauces! Overall exceeded my expectations!