The service was exceptional as was the food. Looking forward to returning.

Jen, our server is THE BEST!!

Food was very good the one hard part was talking above the blasting music and everyone talking over the music

Great spot. Loved it. Service exceptional. Just tough to get in.

The Mermaid Inn is excellent. The food is amazing and the service is flawless. The prices are reasonable. I highly recommend.

The seafood is fresh and perfectly prepared. The happy hour oysters and wine are definitely a New York bargain. The staff is friendly, attentive, and well-trained. ("May I clear?"--as opposed to "Can I get rid of that for you? or "Are you guys still workin' on that?") I am a repeat customer, and I always invite my friends.

Best one in the city. Incredibly comfortable, perfect ambiance, and impeccable service. It is an absolute must and one of our favorite go to spots at the bar.

What a great addition to the neighborhood! AsChelsea residents, my husband and I have loved, then mourned, the several wonderful restaurants that have occupied this space. We were thrilled to try The Mermaid Inn and find everything about it up to our tough standards. The food was incredible - fresh, tasty, beautifully presented. The service was A+, and the little chocolate puddings on the house were a lovely touch. The room is nice, not totally different, but lighting good and noise manageable. We could not be more thrilled to welcome this wonderful restaurant to west Chelsea and will certainly be regulars.

Excellent…I have eaten at the other Mermaid Inn locations…this one is just as good! Welcome to Chelsea…

We had a wonderful experience at The Mermaid Inn. The server Jen was awesome, the appetizers were yummy, the dinners were delicious. We are so happy to have a great restaurant in our neighborhood. We were big fans of The Red Cat and The Harrison and The Mermaid Inn is an excellent extension and update to bring back to West Chelsea. Bravo Danny and your team! Randy & Larry are your regulars (again)

The happy hour is a great deal! Includes food and drinks into the deal and they gave us a complimentary mini chocolate pudding

In general, we found the food better at the Upper Westside branch on Amsterdam Avenue.
My wife ordered the Lobster Roll in both locations. At the Upper Westside location, the lobster roll was larger with more lobster.
I had the branzino, whole fish, in both locations, and they were comparable in taste.
My daughter ordered the Fish Tacos and enjoyed them.
The complimentary chocolate pudding tasted better at the downtowan 10th avenue location. The ambience is low-key and comfortable.
We paid our bill in cash, and were shortchanged 10 dollars. We reported this to the mananger who graciously apologized for the error and promptly returned the correct change after speaking with the barman who, I believe, made the change.

We miss the Red Cat but still got some nice vibes from the old space.
NOT HAPPY with the table we were given, especially as this was (MY) Birthday celebration and we had a reservation.
Prices very reasonable.
Food was good.
We'll be back

First time here...The entire experience from walking through the door to walking out was FANTASTIC... the service was impeccable... super friendly servers and staff... the ambience is warm and inviting...the food is incredible... one of our party accidentally dropped part of his plate and in 5 minutes, a staff came back with a little replacement... blew our minds! Really great night!

Consistent with the other locations. Great food and service!

It was very nice. We were in a corner both so isolated.

So happy they made it through the storm. Thanks for joining the neighborhood. You make it a perfect night.

Fantastic happy hour! Excellent oysters and drinks. Service was great.

I’ve been there 6 times already. I live around the corner and love the place!

Service was spotty, sometimes rushed, sometimes inattentive, disappointing. Server was very odd!

Great atmosphere and amazing food.

Wow! What a fantastic addition to the neighborhood. We were longtime Red Cat fans, and this place has a very similar energy and feel. The food is excellent. We struggled to narrow down our choices but went with the Tuna Crudo (awesome) and the Calamari Salad (amazing) to start and the Lobster Roll (I couldn't resist and now think I have found my new favorite!) and the Cod (tasty!). We will be back many times. So glad they came back after Covid.

Perfect night here. Service was top notch, Jen was great! No detail is missed at this restaurant. Happy hour food hits the spot. Welcome back!

The Chelsea location is very cozy, although as the night went on it got a great energy as diners enjoyed the delicious food. The Oysters were superb and their Happy Hour is amazing. We certainly will be back!

What a nice surprise to finally see Mermaid Inn downtown in Chelsea.
Such pleasant space, fantastic and fresh from the sea fish and excellent drinks and service, Charley was the best!

The Chelsea location, is a step up, in the already great Mermaid dining experience.

We will definitely go there again! Service and food was excellent atmosphere was delightful 🙏

Great experience in this new location! Loved the new menu items.

The food was delicious. We had the squid salad, kale salad, yellowtail appetizer, oysters, skate, lobster roll, and linguini with clams. Service was excellent. It’s a little loud. It had a great vibe. Definitely coming back soon.

We looked forward to the Mermaid opening in our neighborhood. We loved Red Cat that occupied the same space. And so we made a reservation right away. The food is ok, the wait staff hard working and friendly and the interior is much the same as it was. Confusion over wine choice was quickly rectified. Here's the problem: we were always made to feel at home at Red Cat, from the very beginning. Not so at Mermaid. We were hustled to leave in those unmistakable ways after only an hour. Danny Meyer has said that the restaurant business has to be emotional rather than transactional. Red Cat had that down. We hope Mermaid can reorient itself to make us feel at home in our community.

Superb seafood, we had the best wedge salad ever, New England clam chowder was delectable and creamy but small portion, the dozen oysters were sooooo good! The cod was perfectly cooked and the linguini and clams were the perfect blend of broth, lemon, herbs, and sizable portion! Reasonably priced wines by the bottle and complimentary scrumptious chocolate pudding for dessert! We shall return!!! Thanks Chuck who was so sweet!

Amazing! The service was great, food was delicious. Cod over butternut squash was nice and the branzino was cooked to perfection. The nice surprise was the chicken which was juicy and incredible.
Overall a wonderful experience.

Great vibe!
Wonderful help !
Delicious food!
Marvelous martini!
A welcome edition to Chelsea

Happy to have Mermaid Inn back in Chelsea. We enjoyed Oysters and more.

Happy to have this institution finally re-opened in Chelsea!

Excellent food-- loved the fish tacos!--and lovely wine selection. Cozy and elegant atmosphere. Service was kind, attentive, and efficient. A great addition to the neighborhood! We'll definitely be back!

Great oysters then clams and linguine in a Meyer lemon butter sauce that was perfect. Our server was really gracious and friendly, not intrusive

So happy that The Mermaid Inn has come to Chelsea! Their food delicious, the service excellent and the ambiance coastal and sophisticated. A welcome addition to the neighborhood.

Great addition to the neighborhood! Lots of energy, welcoming team, and best lobster roll and fries in Manhattan. Everything was perfect on the second day of this new hot spot. Going to make weekly visits at this special home away from home.